Trusted Agent profile

Oaks Estate Agents reviews

4.6

★★★★★ Excellent

193 reviews across 3 platforms

172 ????? 176 Norwood Road, London SE27 9AZ

Oaks Estate Agents's London office at 172 ????? 176 Norwood Road is rated 4.6 out of 5 across 193 reviews on three platforms, including 173 Google reviews rated 4.8. The 1 Facebook and 19 Trustpilot counts are for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

173

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

19

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Andree and his team set the standard for what you want from an estate agent when selling your home. When we first met, he promised he would find a buyer for my property, a former council home, and he delivered. I moved to Oaks after my previous agent failed to secure a single viewing in six weeks. Oaks arranged viewings every week. Communication was excellent throughout. They set up a WhatsApp group with me and my partner, which made everything quick, clear, and professional. The team also worked incredibly hard to ensure the sale progressed smoothly right to the end, making sure no communication was missed between the legal teams and that everything stayed on track. I would highly recommend Oaks Tulse Hill.

Dorian · 16 March 2026

5/5

Google

I have been greatly impressed with this letting agent's service. Sam, Chloe and the team work incredibly hard on our behalf. Nothing is ever too much trouble, they respond with urgency - no matter how big or small the issue - and they always provide us with helpful and informed advice. I wouldn't hesitate to recommend them to other landlords.

Victoria · 16 March 2026

5/5

Trustpilot

Best estate agents by a mile!

Oaks in Addiscombe recently sold our house, and what an experience it was! They are light years ahead of other agents, highly professional, friendly and efficient. They are constantly on it, even post sale. They made us feel like we were their only clients and I would use them again in a heartbeat, highly recommend! Special mention to Mason, Louis & Luca. Thank you for being such a pleasure to deal with!

Alexandria · 2 September 2025

5/5

Google

Our experience of selling our property with Oaks was excellent. Mason and his team did an amazing job from the first visit and valuation onwards. They were personable, friendly and professional. We found the group viewings on weekends especially convenient, and the communication via WhatsApp was great. Our property was sold within two weeks, but then Tyler kept on top of everything, helping to keep the wheels turning with regular contact with our buyers, the other estate agents in the chain and the various solicitors involved. A gold star service all round.

Paul · 6 June 2025

4/5

Google

We recently sold our flat with Oaks. Andreé and Vas were great to work with, achieved quick viewings and secured a sale promptly. It was challenging when I was not always able to answer calls during the day however, the use of messaging made things more seamless.

LF · 16 March 2026

5/5

Google

Outstanding service. Andree, Vas and Gabriel were quick, friendly, and worked incredibly hard on our behalf to secure a quick sale and an excellent price for our flat. We believe that they are a perfect example of why going for a local, smaller estate agent can be a much better choice than some of the bigger names.

Lucy · 4 December 2025

5/5

Google

I have recently sold my property, Vas and Andree have been excellent throughout this whole process. Vas and Andree were always available to help me with any questions that I had and worked hard to get my sale completed as quickly as possible. I would highly recommend Oaks.

Jason · 16 February 2026

5/5

Google

After searching for a property for months in the Tulse Hill area, I was struggling to find the right property for myself and my partner. This all changed when I spoke to Jack at Oaks who advised me that he was about to bring a property on the market soon but would let me view it before it goes online. I was then sent over to Joey who took me to the property and answered all the questions that I had for him. This was the smoothest process I had ever experienced compared to other agents I have previously used. Thank you so much Jack & Joey and I hope you enjoy the chocolates!

Nathan · 27 August 2023

Agent replied · 26 August 2024

Hi Nathan, Thank you very much for taking the time to leave us a 5* review. I hope you’re happy in your new home! Thank you, James Byrne Managing Director

5/5

Google

I had the pleasure of working with Oaks Estate Agents Tulse Hill office, particularly with Samyul and his team. From the moment I reached out with my property queries, I was impressed by their knowledge and expertise. I would highly recommend Oaks Estate Agents to anyone in search of a reliable and trustworthy agency. Samyul and his team have set the bar high for professionalism, knowledge, and assistance in the property market. Whether you're a buyer, seller, or simply seeking expert advice, Oaks Estate Agents is the place to go.

Nit · 27 August 2023

Agent replied · 26 August 2024

Hi Nit, Your thorough review of your experience with Samyul and the team is appreciated more than you know! Thank you for taking the time to leave it. Thank you, James Byrne Managing Director

5/5

Google

I have just bought my first flat with Oaks and I couldn’t rate them highly enough. Conal and Jonathan made it a seamless process and were attentive and professional at all times. For a daunting process, they put my stresses at total ease and I would not only use them to buy again, but to sell my property too. I will be recommending Oaks to anyone looking to purchase or sell a property. Thank you again for all that you did. Katie

Katie · 27 August 2023

Agent replied · 26 August 2024

Hi Katie, Your review is so kind and very much appreciated. Thank you so much! More importantly, congratulations and welcome to the neighbourhood! Thank you in advance for the recommendations as well! Stay in touch and all the best. Thank you, James Byrne Managing Director

5/5

Google

Thank you Chloe for your excellent managment of my property. You have allways promptly deal with the required managment issues to high standard. Thanks a lot. Thank you also to Samyul who has also always been extremely helpful and responsive to all my queries. Having you both on board it is a plus++ for Oaks.

Cintia · 25 November 2025

5/5

Trustpilot

Great Experience with Oaks Mitcham

Great Experience with Oaks Mitcham - we changed to Oaks after struggling to sell our house with another agent. Dagmara and Courtney were really proactive and kept us updated throughout the process. They also assisted with our onward house purchase which was an amazing help. It was all very smooth and was a very positive experience - would happily recommend.

Jo · 23 September 2025

5/5

Google

Dealt with Andree in Sales and Victoria in Rentals - top notch Both very knowledgable, pleasant to deal with and very professional. No heisitation in recommending either/both - i'll be back to them Liam - Property Investor

Liam · 16 March 2026

5/5

Google

Thank you so much to Myles and Becky at Oaks Estate Agents, Tulse Hill for all of their help during our rental search! All communication was extremely prompt and helpful. The deposits/rental agreements etc. were all managed with ease by both. So happy to have found our dream rental property in London thanks to Myles and Becky!

Moya · 12 August 2025

5/5

Google

Oaks have been managing the letting of my flat for a couple of years now as they were recommended by a friend. I’ve found Jack, Monika and Alison very helpful, efficient and fair with their charges for fully managing my flat and tenants. It’s been trouble free throughout. I now have Dane, Daniel and the team handling the sale of my flat and they have been excellent too, even securing a higher price when this would not increase their commission. Very good experience all round.

Tracey · 16 October 2024

5/5

Google

Josim Nasari was a great help in me and my family finding a home. He reassured us along the way and made finding a home less of a worry and concern but something to look forward to. Moving to London, josim informed us of things close by and ways to get to work. Josim is great at what he does and I would recommend his assistance to anyone that I know. We are very grateful and happy to start our new journey I’m our new home. Thank you very much!!

Heather · 27 August 2022

Agent replied · 26 August 2024

Hi Heather, Your kind review is appreciated and welcome to London! Thank you, James Byrne Managing Director

5/5

Google

We recently sold our flat with Oaks Tulse Hill and the entire process from valuation to completion has been made so much easier with our agents. The whole team are polite, cheerful and professional. James Poll was patient with my questions at valuation time, their photographer took great photos, Abhiram called with an update after each viewing and Kane moved the process along by checking up patiently with lawyers and buyers. Plus, we got two offers over asking within two weeks of putting it up for sale. I have already recommended them to family.

Nikolai · 27 August 2022

Agent replied · 26 August 2024

Hi Nikolai, Thank you so much for taking the time to leave such a detailed review and congratulations with your exchange. Thank you for taking a chance with us, it is appreciated and I'm delighted that we got you multiple offers in excess of the asking price for your consideration. The recommendations are appreciated. Thank you, James Byrne Managing Director

5/5

Google

After a lack of movement and bad practices from another Estate agent I approached Oaks Estate Agents at Tulse hill, I asked them to come to view my property & tell me what needs addressing in their view to sell it. They were extremely proactive in our dealings keeping me informed every step of the way and not distant and aloof like the previous agent. After every viewing they updated us on what the prospective buyers had said good or bad about the property. After following their advice about being realistic with the pricing it was relaunched and a buyer was found in no time, I really can't thank Mason and Conol enough for going the extra mile and being on hand when ever I needed them a 1st class experience from a very professional proactive company. With out their intervention I'd still be twiddling my thumbs hanging out for a sale that wasn't coming instead I've now completed and I'm moving onto pastures new thanks to Oaks Estate Agents and their wonderful team of Mason and Conol.

Anthony · 1 October 2024

5/5

Google

I recently sold a property in Tulse Hill with Oaks and have been really impressed with the service. Kane was great as well as James, both of whom came to my property along with their team to look at it and discuss its selling points. They've always been incredibly responsive and reassuring. They helped to escalate matters with the solicitors when I was awaiting responses from them which was a great help. I would definitely recommend using Oaks.

Miranda · 27 August 2022

Agent replied · 26 August 2024

Hi Miranda, Congratulations with the exchange of contracts! Thank you so much for leaving a review but more importantly, choosing to work with us. We are really grateful and hope you stay in touch. Thank you, James Byrne Managing Director

5/5

Google

I have bought my first flat with Oaks and I couldn’t have asked for a smoother process. Conal was super supportive and helpful, he gave me great recommendations and useful tips and was present throughout the process. Jonathan has also been really efficient in fast tracking the process and checking in with all relevant parties! Super happy to have worked with Oaks Estate Agents, definitely recommended!

Sabrina · 27 August 2023

Agent replied · 26 August 2024

Hi Sabrina, Welcome to the neighbourhood and congratulations on your purchase of an amazing home! Thank you very much for your kind review, it’s appreciated. I’ll be sure to pass it onto Conal and Jonathan. Stay in touch and all the very best. Thank you, James Byrne Managing Director

5/5

Google

I’m currently a tenant with a different property management company, but I recently reached out to Sam, Chloe, and the Oaks Estate Agents property management team for some impartial advice on an ongoing issue. I was truly impressed by how willing and helpful they were, even though I’m not directly one of their tenants. The entire team provided thoughtful, factual advice that was invaluable in helping me resolve the issue. While I can’t control who my managing agent is, I can say that after this experience, I genuinely hope to find a property management team as helpful and professional as Oaks in the future. Highly recommend them for their honesty and willingness to support tenants, even when it’s not to their direct benefit.

Josie · 16 February 2026

5/5

Google

I’d give them 10 stars if I could! Mason, Conal and James were all so great and we would highly recommend. Conal handled the viewings of our home and managed to bag us multiple offers within days. Mason was brilliant at guiding us through the process and chased whenever there were minor delays to make sure we were on track. The whole team were helpful and easy to get a hold of if we had questions.

Stephanie · 1 October 2024

5/5

Google

Great Estate Agents in London! I have been with Oaks Norwood Junction for nearly two years now and I'm quite pleased. They are very attentive, constantly in touch with me for updates and always providing support whenever I need it. Our Property Manager, Monika Wyrozebska is very communicative and responsive, I feel valued and well looked after. I genuinely recommend Oaks!

Henrique · 31 October 2023

Agent replied · 26 August 2024

Hi Henrique, Thank you for the brilliant review, I've passed it onto Monika. Thank you, James Byrne Managing Director

5/5

Google

Oaks Estate Agents have been handling our rental property in SW16 and we are in our third year. Becky, Tenancy and Property Manager has been our main contact. Becky has been professional, polite and any queries raised by us have …

Nora · 16 November 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Oaks Estate Agents's Google reviews

Questions about Oaks Estate Agents

How many reviews does Oaks Estate Agents have?

Oaks Estate Agents's London office has 193 reviews across three platforms: 173 on Google, 1 on Facebook (across the whole business), 19 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Oaks Estate Agents's rating?

Oaks Estate Agents is rated 4.6 out of 5 across all 193 reviews, and 4.8 out of 5 on Google from 173 reviews, checked 9 October 2026.

Where is Oaks Estate Agents's London office?

Oaks Estate Agents, 172 ????? 176 Norwood Road, London SE27 9AZ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.