Trusted Agent profile

Oaks Estate Agents in Croydon and London

4.7

★★★★★ Excellent

1,104 reviews across 4 offices and 3 platforms

Oaks Estate Agents has four offices, in Croydon and London (three offices). Together they have 1,104 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,084

Reviews on Google

All 4 offices

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

19

Reviews on Trustpilot

Business-wide

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Our offices

Oaks Estate Agents's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Oaks Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Oaks Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I dealt with Amin at Oaks in South Norwood, who was helpful and responsive throughout the process, and who found me the perfect flat. I can’t thank them enough and wouldn’t hesitate to recommend their services to anyone else buying/selling in the area.PositiveResponsiveness, Professionalism

Chris · 18 June 2022 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Chris, Thank you very much for taking the time to leave such a lovely review. Your flat is absolutely unreal and I hope that you are incredibly happy there for many years to come. Stay in touch. Thank you, James Byrne Managing Director

5/5

Google

Amin and his team were really excellent. We've had very negative experiences with estate agents in the past and this was so much better. Very responsive, knew when to put the pressure on but not pushy when difficult decisions needed to be made. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Laura · 18 June 2022 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Laura, Thank you for taking the time to leave such a great review. All the best in your new home, stay in touch! Thank you, James Byrne Managing Director

5/5

Google

We found the team at Oaks very easy and enjoyable to work with. Professional, competent, knowledgeable, attentive as well as being personable with the right doses of hashtag bants. Daniel was our main point of contact and he was spot on about all of his advice. Despite him being a Crystal Palace fan he was a pleasure to work with. Honourable mention also goes out to Kwame who showcased our house like a pro and James who has to manage the loveable rogues!PositiveResponsiveness, Professionalism

Oliver · 18 June 2022 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Oliver, We're South Norwood, we have to be Palace! Haha, thank you for taking the time to leave such a well thought out review! Thank you for the mention too, I barely did a thing! Really appreciate you opting to work with us and we're really happy with the outcome. Best of luck with the new chapter and thanks so much again, the review means a lot. Stay in touch! Thank you, James Byrne Managing Director

5/5

Google

Led by Daniel McKulsky, the team including Conal Winson as our main contact were great from start to finish. Promises were made and kept in terms of how quickly a buyer could be sought and for us to be regularly updated with progress. Conal was superb as our liaison to the buyers and consistently provided us with updates even quicker than our solicitor!. We would highly recommend if you want to sell in and around South Norwood.

Ty · 18 June 2022 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi T T, Thank you for both selling with us and then leaving a review. I’m delighted you’re delighted! I will pass on your kind words to both Dan and Conal. I grew up in the house opposite the one you sold so kept a close eye on it. It sold for a lot more then my parents paid once upon a time! Thank you, James Byrne Managing Director

5/5

Google

Couldn't have asked more from Daniel and the team at Oaks. I needed a quick sale and they said they had prospective buyers already on their books. This turned out to be the case and a great offer was made and accepted from the first people to see the house. Professional, responsive and helpful throughout the process. Highly recommended.PositiveResponsiveness, Professionalism

Michael · 18 June 2022 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Michael, Thank you for choosing to market your wonderful home through us! I’m delighted that Dan and his team did what Dan and his team do best! I’ll be sure to pass on your kind words, thanks for leaving a review, it’s really appreciated. Thank you, James Byrne Managing Director

5/5

Google

Daniel McKulsky Knocked my door and was very polite in his approach and asked if I needed any help in selling my property. I explained that my current estate agent only had 7 visits in 2 months and I was getting frustrated with them. I was out of contract with them and signed up with Oaks who arranged a open day which got me a offer. Wish I had went with them in the first place .

Winston · 18 June 2022 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Winston, We only ever knock if we think we can genuinely help! Thank you so much for giving Dan and Oaks an opportunity. It means a lot and I’m over the moon we delivered for you. All the very best to you in the future, stay in touch. Thank you, James Byrne Managing Director

5/5

Google

Conal from Oaks has been amazing throughout our journey trying to find our first home. He has listened to our needs and showed us a couple of properties until we found our dream place! Communication has been great the whole time. Both my partner and I are super happy with the experience! Thank you Conal, you are an asset to your team!

Marta · 18 June 2022 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Marta, He sure is! Thank you so much for leaving such a wonderful review, it's appreciated. I'll pass your kind words onto Conal. You were a pleasure to deal with and I hope you are very happy in your exceptional new home. Thank you, James Byrne Managing Director

5/5

Google

We sold our home through Oaks. The South Norwood team were very professional throughout, communication was excellent and they were very helpful in chasing up solicitors when needed and generally keeping everything moving. They also knew the local area very well which was helpful to the sale. Would recommend.

J · 18 June 2022 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi J L, Thank you so much for choosing to sell with Oaks, we really appreciate the opportunity. Your review is very kind and much appreciated. Thank you for taking the time to leave it. Stay in touch and all the very best. Thank you, James Byrne Managing Director

5/5

Google

I found Oaks very professional and helpful. I used two other Agents before using Oaks to sell my flat and got an offer after 2 weeks which was amazing and shows how good they are. I had a lot of problems with the buyer's solicitors and they intervened and got things moving quickly. Highly recommend Oaks

Jenny · 18 June 2022 · Oaks Estate Agents London (157 Portland Road)

Agent replied · 17 June 2024

Hi Jenny, Congratulations on your exchange of contracts! I'm delighted that you finally came onto the market with us! I'm even more thrilled that we found you a fantastic buyer so swiftly. Thank you for taking the time to leave such a wonderful review, it's really appreciated. All the very best in the future. Thank you, James Byrne Managing Director

5/5

Google

I find the agent Conal to be a bright, polite and professional young lad, with potential ahead. Very respectful and has a warm demeanour.PositiveResponsiveness, Quality, Professionalism

Merced · 14 June 2022 · Oaks Estate Agents Croydon

Agent replied · 13 June 2024

Hi Merced, Thank you for leaving such a wonderful review for our young protege! I will pass on your kind words. Thank you, James Byrne Managing Director

5/5

Google

I had the pleasure to be in contact with Joey Abreu from Oaks Estate. Everything went smooth and I never had to wait long for a reply back.

Calvin · 14 June 2022 · Oaks Estate Agents Croydon

Agent replied · 13 June 2024

Hi Calvin, What a lovely review, thank you for taking the time to leave it. I'll make sure Joey sees your kind words. I hope you're very happy in your new home. All the very best. Thank you, James Byrne Managing Director

4/5

Google

Rating only, no written review.

Diane · 12 June 2022 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Diane, Thank you for taking the time to leave a review. We’ll see you on Saturday for your viewing - hopefully the service might persuade you to add a star! Thank you, James Byrne Managing Director

5/5

Google

Rating only, no written review.

John · 12 June 2022 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi John, Thank you for working with us and also for leaving a review, we honestly still talk about your loft conversion every day! Absolutely 10/10. Stay in touch and all the very best. Thank you, James Byrne Managing Director

5/5

Google

Rating only, no written review.

Kamran · 12 June 2022 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Kamran, Thank you for leaving a review. I can’t think of a quicker sale and exchange in recent months! Great price too, thanks for working with us, it’s appreciated. Thank you, James Byrne Managing Director

5/5

Google

Rating only, no written review.

Ciprian · 12 June 2022 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Ciprian, Thank you for working with us! Absolutely loved your place and am glad we achieved you a great price. Thank you, James Byrne Managing Director

5/5

Google

Rating only, no written review.

Lamar · 12 June 2022 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

I appreciate you leaving a review. Thank you, James Byrne Managing Director

5/5

Google

Rating only, no written review.

Bobby · 12 June 2022 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Bobby, I appreicate you leaving us a 5* review. Thank you, James Byrne Managing Director

5/5

Google

Rating only, no written review.

Paul · 12 June 2022 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Paul, Thank you for taking the time to leave a review. We appreciate the opportunity to work with you and look forward to finding you tenants for many years to come! Thank you, James Byrne Managing Director

5/5

Google

Rating only, no written review.

Emily · 12 June 2022 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Emily, Very kind of you to leave us a 5* review! It’s appreciated. Thank you, James Byrne Managing Director

5/5

Google

Rating only, no written review.

Tony · 12 June 2022 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Tony, Thank you for selling your property with Oaks. I’m delighted that you were happy with the service! Thank you, James Byrne Managing Director

5/5

Google

Very responsible staff.PositiveResponsiveness, Professionalism

Silvana · 12 June 2022 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Selvana, They’re ok! Appreciate you taking the time to leave a review. Thank you, James Byrne Managing Director

5/5

Google

Very happy with Stephanie and the speedy service I received! Many thanks

Haydn · 12 June 2022 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Haydn, Thank you very much for the great review. I’ll pass it onto Stef! Thank you, James Byrne Managing Director

1/5

Google

Worst estate agent I've dealt with. Rather inexperienced and manipulative when it comes to purchasing property.NegativeQuality, Professionalism

Hayden · 12 June 2022 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Hayden, I was a little surprised to receive this review early on Saturday morning. I’ve taken time to try and find you on our database and I have also spoken to the team but we’re not quite sure who you are as we have no record of you. If this is in fact a genuine concern, please email me to discuss: james.byrne@oaksestateagents.com. I’ll be very happy to assist in any capacity. Thank you, James Byrne Managing Director

5/5

Google

Very smooth process and experience visiting and moving into a property via Oaks. Had the pleasure of dealing with Joey as my liaisonPositiveResponsiveness, Professionalism

Jourdain · 12 June 2022 · Oaks Estate Agents Croydon

Agent replied · 11 June 2024

Hi Jourdain, Thank you very much for taking the time to leave a review. I've passed on your kind words to Joey! Thank you, James Byrne Managing Director

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Oaks Estate Agents

Which Oaks Estate Agents office has the most reviews?

Croydon has the most, with 395 reviews rated 4.7 out of 5, followed by London (270 Streatham High Road) with 325.

Where are the Oaks Estate Agents offices?

The four Oaks Estate Agents offices, by town:

Has Oaks Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards, Croydon won Platinum and London won Trusted Agent.

Reviews may appear on more than one platform.

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