5/5
GoogleLuca and his team were great in arranging lots of viewings and especially good in negotiating.
Trusted Agent profile
Oaks Estate Agents in Croydon and London
★★★★★
1,051 reviews across 4 offices and 3 platforms
Oaks Estate Agents has four offices, in Croydon and London (three offices). Together they have 1,051 reviews on three platforms, rated 4.7 out of 5 overall.
1,031
Reviews on Google
All 4 offices
1
Reviews on Facebook
Business-wide
19
Reviews on Trustpilot
Business-wide
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Our offices
Oaks Estate Agents's four offices, most reviewed first. Each has its own page.
- Oaks Estate Agents Croydon1 Bingham Corner Lower Addiscombe Road, CR0 7AA395 reviews · 375 on Google (4.8)19 in the last 90 days
- Oaks Estate Agents London (270 Streatham High Road)270 Streatham High Road, Streatham, SW16 6HE294 reviews · 274 on Google (4.6)0 in the last 90 days
- Oaks Estate Agents London (157 Portland Road)157 Portland Road, South Norwood, SE25 4UX219 reviews · 199 on Google (4.8)9 in the last 90 days
- Oaks Estate Agents London (172 ????? 176 Norwood Road)172 ????? 176 Norwood Road, SE27 9AZ203 reviews · 183 on Google (4.9)6 in the last 90 days
Awards
The Trusted Agent 2026 results for Oaks Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Oaks Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleLuca was very helpful at all points of the buying process making things go smoothly.
5/5
GoogleWe had a brilliant experience with Oaks, we were looked after by Luca. We owe him a special thanks as first time buyers, Luca helped to make the process as smooth as possible. The service was impeccable from initially booking the viewing to answering our questions and finally collecting our keys, the communication was incredible from start to finish!
5/5
GoogleVery proactive! They were very good at getting things progressing with the sale of my property. Really recommend! Dane and team knew what they were doing.
5/5
GoogleDane Reynolds has been amazing, we had some bad luck this year trying to buy a house but Dane at every step has been incredibly helpful, quick at responding and really kind to our circumstance. They never gave up on us and we are now moving into our new home next week. Thank you for all your help!!!
5/5
GoogleWe had a great experience with Oaks. Luca any Mason ensured a very smooth purchase for us. They were really proactive to get things moving and have also continued to be helpful post purchase with comms between us and the former owners.
5/5
GoogleLuka helped us sell our property in Manning Gardens and it was a pleasant experience. He was very proactive and I would recommend him.
5/5
GoogleWe were delighted with the exceptional service provided by Oaks Estate agents, specifically James, Mason, and Montell, during the purchase of our new home. From our initial viewings through to completion, their customer service was simply outstanding: consistently professional and highly attentive. This superior level of service was vital, particularly given the complexity of the chain of selling and buying. Navigating a chain that was obstacle-ridden and subject to numerous delays required immense grit, determination, and resilience. They were instrumental in working with all parties to ensure the chain held together, proving crucial to the success of the purchase.
5/5
GoogleI am very happy with my experience with Oaks purchasing my house, Luca specifically made the whole process stress-free, quick and easy to navigate. I highly recommend using Oaks when looking to purchase a property!
5/5
GoogleRating only, no written review.
5/5
GoogleOaks were fantastic throughout the whole process of marketing and managing the sale of our house. They suggested a smart marketing approach which led to a quick sale, found a very committed buyer, and were incredibly active in chasing solicitors to make sure the sale stayed on track. I would highly recommend Mason, Courtney and the team to anyone looking to sell
5/5
GoogleI had a very positive experience working with the team from Oaks Estate Agents on the sale of my property. They worked collaboratively, listened carefully to my pricing strategy, and did not apply pressure to reduce the asking price simply to secure a quick sale. Communication was consistent and clear throughout, from listing the property all the way through to exchange, and they liaised effectively with my solicitor to keep the process moving. As a local business, they know the area well and I was pleased to support them. Overall, I felt well looked after and would happily recommend them. Thank you, James and your team!
5/5
GoogleAfter having various valuations, we decided to choose Oaks in Streatham. James Poll and his team marketed our property and managed the presentation, photography and viewings smoothly. We were kept informed of viewings and offers and we were advised on the best way to move forward with the elements of the sale process. In a difficult market, James managed to facilitate a sale which suited both parties. Oaks proved to be good with their communication with us as well as their professionalism.
5/5
GoogleRating only, no written review.
4/5
GoogleWe recently sold our flat with Oaks. Andreé and Vas were great to work with, achieved quick viewings and secured a sale promptly. It was challenging when I was not always able to answer calls during the day however, the use of messaging made things more seamless.
5/5
GoogleChloe and the team are very easy to work with, always fast to respond and always very helpful!
5/5
GoogleI have been greatly impressed with this letting agent's service. Sam, Chloe and the team work incredibly hard on our behalf. Nothing is ever too much trouble, they respond with urgency - no matter how big or small the issue - and they always provide us with helpful and informed advice. I wouldn't hesitate to recommend them to other landlords.
5/5
GoogleDealt with Andree in Sales and Victoria in Rentals - top notch Both very knowledgable, pleasant to deal with and very professional. No heisitation in recommending either/both - i'll be back to them Liam - Property Investor
5/5
GoogleAndree and his team set the standard for what you want from an estate agent when selling your home. When we first met, he promised he would find a buyer for my property, a former council home, and he delivered. I moved to Oaks after my previous agent failed to secure a single viewing in six weeks. Oaks arranged viewings every week. Communication was excellent throughout. They set up a WhatsApp group with me and my partner, which made everything quick, clear, and professional. The team also worked incredibly hard to ensure the sale progressed smoothly right to the end, making sure no communication was missed between the legal teams and that everything stayed on track. I would highly recommend Oaks Tulse Hill.
5/5
GoogleCourtney is amazing! She always kept us informed and updated. Its been a pleasure working with her.
5/5
GoogleBrilliant service from a professional team. Secured us exactly what we were looking for. Great communications throughout the process. Thanks guys.
5/5
GoogleThank you so much to Oaks for managing a successful sale. Especially to Dane and Dan. Really appreciate your efforts and support throughout the process.
1/5
GoogleI’d considered using Oaks for my own flat sale recently- they did a great pitch and obviously had a very deep understanding of the current market and local area (and had great reviews), I went with a different agent in the end because of the fee structure but they were my preferred alternative if things changed. I’m now very glad I didn’t go with them, as I had a viewing at the start of January through them. From the start I was getting messages from two separate individuals in the office asking me the same questions (which I’d already answered) which seemed pretty disorganized. The kicker was on the day of the viewings the guy showing us around was over half an hour late. I was with my four year old daughter (which he knew when I booked the visit) and it was about 2 degrees and icy. There was no cafes or anything warm nearby we could go in. He kept assuring us he was 5 minutes away instead of giving us a realistic time. I would be horrified if I was a seller and I lost a potential buyer in this market because the agents had overbooked themselves and angered a buyer by being this late. Ultimately if you’re asking someone to spend hundreds of thousands of pounds, the least you can do is treat them with respect by being on time, or rearranging early. I’m only leaving this review now because I recently had a marketing letter from them explaining why they’d do a better job of selling my flat than my current agent which annoyed me a bit given everything above.
Agent replied · 16 April 2026
Hi Katy, This is not good to read but making matters worse, as the father of a four year old daughter myself, I know how frustrating this must have been for you and your family. I'm really sorry, I'm going to e-mail you now... Thank you, James Byrne Managing Director
5/5
TrustpilotI had a wonderful experience buying a…
I had a wonderful experience buying a property. Highly recommend, everything was done professionally and responsibly. Thanks to Maia from Burnham branch.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Oaks Estate Agents
Which Oaks Estate Agents office has the most reviews?
Croydon has the most, with 395 reviews rated 4.7 out of 5, followed by London (270 Streatham High Road) with 294.
Where are the Oaks Estate Agents offices?
The four Oaks Estate Agents offices, by town:
- Croydon: 1 Bingham Corner Lower Addiscombe Road, Croydon, CR0 7AA
- London (157 Portland Road): 157 Portland Road, South Norwood, London, SE25 4UX
- London (172 ????? 176 Norwood Road): 172 ????? 176 Norwood Road, London, SE27 9AZ
- London (270 Streatham High Road): 270 Streatham High Road, Streatham, London, SW16 6HE
Has Oaks Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: Oaks Estate Agents, Croydon won Platinum; Oaks Estate Agents, London won Trusted Agent.
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