5/5
For the first time EVER, my partner and I have found estate agents with punctuality, responsiveness, efficiency, and honesty. Especially Samyul and Alison are brilliant, we're thrilled!

Trusted Agent profile
★★★★★
1,104 reviews across 4 offices and 3 platforms
Oaks Estate Agents has four offices, in Croydon and London (three offices). Together they have 1,104 reviews on three platforms, rated 4.7 out of 5 overall.
1,084
Reviews on Google
All 4 offices
1
Reviews on Facebook
Business-wide
19
Reviews on Trustpilot
Business-wide
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Oaks Estate Agents's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Oaks Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
For the first time EVER, my partner and I have found estate agents with punctuality, responsiveness, efficiency, and honesty. Especially Samyul and Alison are brilliant, we're thrilled!
5/5
I contacted Oaks online for a place in the area and was shown it by Montel. He was friendly and helpful. It was also a very quick process for me.
5/5
recently worked with Dane and Daniel at Oaks to sell my home, and they were both attentive and responsive throughout the process. Anytime I had a concern or question, they were quick to address it, making me feel well-supported. They kept me updated and did their best to ensure things moved smoothly. I appreciated their willingness to listen and take action when needed, which made a potentially stressful process feel more manageable. Overall, a solid experience and a helpful friendly team
5/5
Working with Myles at Oaks has been nothing but a pleasure. He provides consistent updates and is extremely efficient with regards to handling matters. I have done a number of deals with Myles and he consistently conducts himself with the utmost professionalism and maintains a high standard of customer service, I would highly recommend him to any landlord looking to rent out their property.
5/5
recently worked with Dane and Daniel at Oaks to sell my home, and they were both attentive and responsive throughout the process. Anytime I had a concern or question, they were quick to address it, making me feel well-supported. They kept me updated and did their best to ensure things moved smoothly. I appreciated their willingness to listen and take action when needed, which made a potentially stressful process feel more manageable. Overall, a solid experience and a helpful friendly team
5/5
I would like to extend my heartfelt gratitude to Jean for making my experience with moving truly seamless and exceptional. I highly recommend both Jean and Oaks Estate Agents for their outstanding service. Jean provided amazing support from start to finish, assisting me every step of the way, from viewing the property to settling into my new flat. His communication was excellent, with regular updates throughout the entire process, and he was always willing to answer any questions I had. I am extremely grateful for all his help.
5/5
Daniel and his team made the process of selling our house very smooth. Huge thanks to Dane, who was our main point of contact.
5/5
Hannah was friendly, helpful and completely engaged in the whole sale process.
5/5
We are very please to use Oaks Estate Agent in Tulse Hill, SE27. Very professional in their dealings and pleasant to deal with. They kept us updated throughout the whole process and timeliness has been their essence.
5/5
Dane Reynolds did an amazing job and was more than professional, prompt, and always on call to answer any questions I had - definitely a 5-star service. From evening calls to coming and dealing with all key/viewing/offer matters, he was an unfailingly rock throughout the entire process, always keeping me updated and giving great advice - it was very smooth and blazingly quick!
Hi Mahesh, Thank you so much for taking the time to leave such a glowing review. I'll be sure to draw it to Dane and Daniels attention but they've probably seen it already! Thanks again, and stay in touch. Thank you, James Byrne Managing Director
5/5
Rating only, no written review.
5/5
Fabulous and super smooth flat moving experience with very efficient service (all documents were processed within a couple of days) and communication from Jean-luc was just great - he even responded in the evenings !!! Would recommend this agency and Jean to everyone ☺️ 5/5 !!!
5/5
We had a great experience with Oaks. We dealt mainly with Oscar but also Yousef & James too. All of them were excellent and they really made sure we were aware of everything each step of the way. The communication and information they provide is top level. You won't be disappointed with selecting them as your selling agent.
5/5
Oaks have been managing my property for the last two years without any issues. Monika has been a pleasure to work with and sorts issues very quickly!
5/5
Oaks estate agents have been great with our renting experience from the start! Samyul is an excellent property manager, has been extremely responsive and helpful with us since the we moved in. In a tough market where renting is not always the easiest, Samyul and Oaks have provided us with brilliant service and I would recommend to anyone to use their services.
5/5
When looking for our new property Jean at oaks was amazing and very communicative. Once our offer was accepted, Becky was also great and efficient at sending the all the documents! Overall great service
5/5
Oaks have been managing the letting of my flat for a 2 years now. Jack Holloway and Becky Moore has been very professional and very helpful. The level of communication is impeccable and I can certainly recommend Oaks as a rental company. Pawel
5/5
Myles has been assisting me throughout the process of finding a new home. He has been extremely communicative and attentive. I must say he has made the experience less stressful for me with his swift communication and support. I’ve really appreciated his professionalism and assistance in finding somewhere to live. 5 stars from me.
5/5
Oak were able to generate significant interest in my property and secure a good offer when a previous agent had no success. The team were helpful and responsive and gave good advice along the way. They had good knowledge of the local property market. I happily recommend them.
5/5
Oaks have been managing the letting of my flat for a couple of years now as they were recommended by a friend. I’ve found Jack, Monika and Alison very helpful, efficient and fair with their charges for fully managing my flat and tenants. It’s been trouble free throughout. I now have Dane, Daniel and the team handling the sale of my flat and they have been excellent too, even securing a higher price when this would not increase their commission. Very good experience all round.
1/5
Take care when dealing with Oaks. I had a bad experience on a property purchase where inaccurate information was shared by the agent.
5/5
Oaks were great throughout the whole process, particularly Mason and Conal. Would thoroughly recommend
5/5
Thanks to Becky Moore for arranging the tenancy agreement for our flat. Good customer service, very responsive and helpful. We are very happy how swift the process was.
5/5
After a lack of movement and bad practices from another Estate agent I approached Oaks Estate Agents at Tulse hill, I asked them to come to view my property & tell me what needs addressing in their view to sell it. They were extremely proactive in our dealings keeping me informed every step of the way and not distant and aloof like the previous agent. After every viewing they updated us on what the prospective buyers had said good or bad about the property. After following their advice about being realistic with the pricing it was relaunched and a buyer was found in no time, I really can't thank Mason and Conol enough for going the extra mile and being on hand when ever I needed them a 1st class experience from a very professional proactive company. With out their intervention I'd still be twiddling my thumbs hanging out for a sale that wasn't coming instead I've now completed and I'm moving onto pastures new thanks to Oaks Estate Agents and their wonderful team of Mason and Conol.
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Croydon has the most, with 395 reviews rated 4.7 out of 5, followed by London (270 Streatham High Road) with 325.
The four Oaks Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards: Oaks Estate Agents, Croydon won Platinum; Oaks Estate Agents, London won Trusted Agent.
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