5/5
Thanks to all the friendly staff at Nicol and Co, Droitwich Spa, especially Sam Sturdy and Karen , always very professional and efficient.

Trusted Agent profile · Worcestershire
Verified
★★★★★
1,683 reviews across 2 offices and 3 platforms
Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,683 reviews on three platforms, rated 4.9 out of 5 overall.
1,231
Reviews on Google
All 2 offices
210
Reviews on Facebook
Business-wide
242
Reviews on The Trusted Agent
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ...Read all 89 from sellers
The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ...Read all 79 from buyers
I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ...Read all 16 from landlords
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 24 from tenants
Nicol & Co's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Thanks to all the friendly staff at Nicol and Co, Droitwich Spa, especially Sam Sturdy and Karen , always very professional and efficient.
5/5
Paul Spregg deserves five stars on his own. Always professional, pro-active and personable(all the p's!)
5/5
fantastic service throughout, will definitely be selling my house with these guys in the future. Paul was excellent.
5/5
Nichols (we dealt with Gemma) were very helpful in our search for a new-build in the Worcester area, and were good at keeping in touch with us and returning our calls.
5/5
Dan and the guys/girls at Nichol and Co were an absolute pleasure to deal with. We were talked through the whole process with market examples and stats to back up what was said in a clear and informed manner. Always available to answer any of our queries and would not hesitate to use again!!!
5/5
My interest has been in a new development and since registering my interest I have been very impressed with the high level of customer service provided by Julie Griffiths and her colleagues. I'm resigned to having to do all the chasing nowadays whatever the issue. But from the initial enquiry which received a prompt response through to regular updates it has been a very positive experience. Not something I'm able to say very often!
5/5
Leanne has been amazing, sorted out all the issues posed by other parties and was always polite and patient. As a first time buyer she managed to make the experience alot less stressful that first imagined for me! Would Definately recommend. Also Jon (manager) i think was brilliant also! Great people to deal with!
Wonderful feedback, thank you very much. Leanne and John will be pleased to read this!
5/5
Originally we did not register with Nichol and Co. but in desperation we finally registered with them. We were immediatley impressed with the patience and professionalism of Paul Spregg abley assisted by Lucy Burtoft and this led us to securing a property with them. We then discovered the whole team at Droitwich seemed to have the same mindset. During the transaction Paul was available at all times no matter how small our query and the sale was completed to out total satisfaction.
5/5
Sold our house recently with Nicol and Co. Viewings were arranged on the property before pictures even went online! We had to offers on and over the asking price within a few days. Sam was excellent from start to finish. We were regularly contacted with updates etc. She was very pleasant and easy to deal with. We have used other estate agents before but none of them came close to the service we have received from Nicol and Co! Overall we would recommend Sam and the team to anyone who wants a quick, well priced and stress free house sale.
5/5
Nicol & Co, and in particular Leanne, have been outstanding throughout the process of my purchase. They weren’t even my estate agent and yet they still kept me informed almost every day. We had a few close calls in our chain when things could’ve fallen through, and I felt that Leanne fought harder than all the other professionals I dealt with. I heard more from her than my own estate agent and solicitor put together. Excellent service and if I ever need an estate agent in the future, I’ll be using Nicol & Co.
5/5
We bought our house through Nicol & Co Droitwich and were very impressed from the start. We’ve had experiences before with AP Morgan and in comparison Nicol & Co was a far superior service! Sam Sturdy and Dan kept us up to date the entire way through, guided us with any help and advice they could offer, and we are now in our new home starting off with our gorgeous gift box from them Thank You Thank You!
5/5
I'm over the moon with the service and support I've received from Nicol & Co during the purchase of my new home. Julie in the new land and homes department has been awesome - responsive, helpful, friendly and accommodating. From seeing the Nicol add on Facebook for the house, to calling Julie to view a property and having an offer accepted on a house took me all of 7 days. Top class service that lived up to company's great reputation. 5*
5/5
We purchased our first house through Nicol & co Worcs, they were very helpful from start to finish especially Leanne the Sales Progressor she made sure everything kept moving. When I am to sell a property these guys will be selling it, would highly recommend.
4/5
Working with Leanne Fletcher on a house purchase. Great communication and worked hard to ensure delays were reduced. Viewings were professionally dealt with, pat on back for Ben :-)
5/5
5 stars As a first time buyer Nicol and Co were so easy to deal with. Matt Bennett was great all the way and kept me up to date and in to view properties when I wanted too. Highly recommend!
5/5
At the beginning of the year my partner and I were considering putting our house up for sale - we did what everyone tells you not to and fell in love with another house before ours had even been put on screen!We called Nicol & Co and asked them to come round to carry out a valuation, within 24 hours Matt Bennett was on our door step ready to get the ball rolling. Less than a week later our house was on the market, online, with viewings booked in. Matt couldn't have been more helpful, he was honest about what would and wouldn't improve our chances for a quick sale - all of which was completely right! And within a day of it being on with Nicol & Co it was sold. Great first offer, that we accepted and now we live in our dream home!I couldn't be more grateful to Matt Bennett and his colleagues. No doubt about it, I wouldn't use any other estate agent again
5/5
The staff of the Droitwich office have been absolutely excellent in dealing with the sale of my Mother's house. I have had to manage this from a distance and they have worked seamlessly as my agents in putting the house on the market, dealing with viewings, and progressing the sale having found a buyer. They have been a pleasure to work with and have been very good a keeping me informed at all stages of the process. I am very grateful.
Thank you Robert for your very positive comments. The team will also be very grateful for the opportunity to assist. Best wishes…See More
5/5
Thankyou nicol&co for helping us sell & buy our new family home. you made it so easy for us and helped us each step of the way. Sam Sturdy was brillant keeping us updated with our solictors and chasing them daily towards the end!!the gift we recieved at the end was a lovely bonus were looking forward to using it all. Definatally be recomending in future. thanks guys!
5/5
A million and one thanks to all the staff at Nicol & Co in Droitwich in selling my property. It’s been a lengthy and difficult process which they have earnt every penny of their fee!! Having used them to sell my barn in Oddingley they were my first and only call to sell my property on Westlands. Thanks again all for your hard work and professionalism in getting this over the line. Would I recommend Nicol and Co to others and use them again? a hundred percent yes.
5/5
I would like to extend my thanks to Karen Smith who has been extremely professional and helpful. I would highly recommend her.
5/5
Would highly recommend Matt Bennett from Nicol & Co. He helped us sell our house quickly, and was always around to answer any questions. Thank you Matt.
5/5
Really friendly and helpful staff! Lovely moving in present on moving day too which was so nice and unexpected (also very useful!). Offered a contact for mortgage advice who was also very helpful. Couldn’t really ask for more 👌🏻☺️ thank you!
5/5
Excellent service from Shaun, from Sonia.
5/5
Valuable assistance given by Leanne Fletcher at Nicol & Co. Positive experience with this agent
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Worcester has the most, with 1,144 reviews rated 4.9 out of 5, followed by Droitwich Spa with 748.
The two Nicol & Co offices, by town:
89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."
79 reviews from buyers, rated 4.9 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."
16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."
24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum.