Trusted Agent profile · Worcestershire

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Nicol & Co estate agents in Worcester and Droitwich Spa

4.9

★★★★★ Excellent

1,683 reviews across 2 offices and 3 platforms

nicolandco.co.uk/branches/worcester

Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,683 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,231

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

210

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

242

Reviews on The Trusted Agent

All 2 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Nicol & Co's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 1,226 reviews on Google only. Show every review

5/5

Google

Efficient, friendly and efficient Most importantly good at their job!

Bev · 8 October 2026 · Nicol & Co Worcester

Agent replied · 11 October 2026

Hi Bev, thank you for your 5* review of our Worcester team! We are delighted to hear that you found the service efficient and friendly. Being good at what we do and delivering results for our clients is something we take real pride in, so your feedback truly means a lot. Thank you again for taking the time to share your experience.

5/5

Google

It was very easy to book a viewing through Nicol & Co, the viewing went great. The listing was very informative and described the house perfectly. I have had close communication with Alice Bennett who has been very helpful and professional. Highly recommend this estate agent

Leah · 4 October 2026 · Nicol & Co Worcester

Agent replied · 11 October 2026

Hi Leah, thank you for your 5* review of our Worcester team and your high recommendation. We are delighted to hear that booking your viewing was straightforward and that the listing described the house perfectly. Clear, accurate information from the outset is something we take real pride in. Alice will be especially pleased to hear your kind words. Keeping in close communication and providing a helpful, professional service throughout is exactly what Alice aims for. Thank you again for taking the time to share your experience, and we wish you every success with what comes next.

5/5

Google

Chloe was the glue that kept everything together. She was always at our beck and call for anything we asked of her. She even kept our solicitor on track. We sold 2 houses and bought our new home through Nicol & Co all at the same time. So Chloe had 3 houses to keep on track for us. She is amazing, dedicated, proactive and highly professional. Even when we felt like we were losing the plot she kept her cool and kept the peace between all concerned. Nicol are very lucky to have such a huge asset in Chloe. She needed a medal for managing 3 houses for us and for completing them in perfect timing for all your clients. Nicol need to keep Chloe a secret because she will be highly sort after if it gets out how good she is. Dee Bryant, seller of 2 houses and buyer for 1 house from Nicol & Co. Ps we loved the buyers Welcome Pack is was a welcomed surprise we loved all the products in it.

Dee · 4 October 2026 · Nicol & Co Droitwich

Agent replied · 11 October 2026

Hi Dee, thank you for your amazing 5* review of our Droitwich team and Chloe inparticular! Managing two sales and a purchase at the same time was certainly no small task, and we’re delighted to hear how much Chloe’s dedication, proactive approach and calm professionalism helped keep everything on track. Although Chloe is no longer with Nicol & Co, we’ll make sure your fantastic comments are passed on, I’m sure she’ll be thrilled to read them. It certainly sounds like she earned that medal! 😊 We’re also really pleased to hear you loved the Welcome Pack and enjoyed all the products inside. Thank you again for trusting Nicol & Co with all three transactions, and we hope you’re very happy in your new home!

5/5

Google

Nicol & Co Droitwich supported the purchase of our property. At the point of arranging a viewing through to our offer and subsequent acceptance the support was extremely good and professional. Post subject to contract through to final completion we cannot believe the amazing support we received from Amy Griffiths Sales progression. We received a weekly update that we both welcomed. This sometimes came post 5pm on Fridays which we can only describe that Amy is someone who is dedicated to her job and embraces customer care highly. Our chain was big and challenging over 9 months, with lots of twists and turns, towards the end the updates increased from Amy that helped so, so much to reduce some of the anxiety of a move. We are extremely grateful for the support provided to us as buyers. Thank you

Matthew · 4 October 2026 · Nicol & Co Droitwich

Agent replied · 11 October 2026

Hi Matthew, thank you for your 5* review of our Droitwich team. We are delighted to hear that you received such excellent support from the initial viewing right through to completion. It is wonderful to know that the team was professional and responsive from the very start. Amy will be absolutely thrilled to hear your kind words. Keeping clients updated throughout what can be a lengthy and sometimes stressful process is something Amy takes real pride in, and it is lovely to know that her weekly updates - including those sent after 5pm on Fridays - made such a difference to you both. Nine months is a long journey, especially with a challenging chain, so we are especially pleased that Amy was able to increase communication towards the end to help reduce some of the anxiety. Your gratitude and recognition of her dedication and commitment to customer care means a great deal to Amy and the whole team. Thank you again for taking the time to share your experience, and we wish you every happiness in your new home.

5/5

Google

Where do we start, from the very beginning we were very pleased with the teams efforts to get us a sale, they went above and beyond to help us. We would especially like to thank Amy (Worcester Office) who was constantly in touch throughout and was extremely professional.

Bruce · 4 October 2026 · Nicol & Co Droitwich

Agent replied · 11 October 2026

Hi Bruce, thank you for your 5* review of our Droitwich team. We are delighted to hear that from the very beginning, the team went above and beyond to help you achieve your sale. That is exactly what we strive to do for every client, so your feedback means a great deal. Amy will be especially pleased to hear your kind words. Staying in constant touch and maintaining that level of professionalism throughout is something Amy takes real pride in. Thank you again for taking the time to share your experience, and we wish you every success with what comes next.

5/5

Google

A huge thank you to everyone at Nicole & Co for working so hard to help us find the home we’ve been searching for. Everyone who showed us around the properties, especially Jane, was informative, welcoming and patient, including when we wanted to view homes for a second time. Alex has worked tirelessly to arrange viewings around my two young children and has been so understanding and flexible whenever I’ve needed to change plans. The whole team has provided an exceptional standard of customer service and made us feel supported throughout our search. We’re delighted to have found our home and would wholeheartedly recommend Nicole & Co. Thank you all!

Evelyn · 4 October 2026 · Nicol & Co Droitwich

5/5

Google

Thanks to the team at NICOL and Co for a great job selling our mums house….no stress and good contact especially Amy the sales progressor. Would recommend strongly….

Alex · 4 October 2026 · Nicol & Co Droitwich

Agent replied · 11 October 2026

Hi Alex, thanks for your 5* review of our Droitwich team and your strong recommendation! We are delighted to hear that selling your mum's house was a stress-free experience and that you felt well looked after throughout. Amy will be especially pleased to hear your kind words. Keeping our clients informed and making the process as smooth and straightforward as possible is something Amy takes real pride in. Thank you again for choosing us, and we wish you and your family all the very best.

5/5

Google

Outstanding service from start to finish. In particular Amy's perseverance and commitment was greatly appreciated

Jack · 27 September 2026 · Nicol & Co Droitwich

Agent replied · 11 October 2026

Hi Jack, thank you for your 5* review of our Droitwich team. We are delighted to hear that you experienced outstanding service from start to finish. Amy will be especially pleased to hear your kind words. Her perseverance and commitment to seeing things through for our clients is something she takes real pride in, so it is wonderful to know that made such a difference to your experience. Thank you again for taking the time to share your feedback.

5/5

Google

I just wanted to thank the Droitwich Office for being straightforward, helpful and with no unmet promises on the sale of mum's property. You managed difficult situations very well. Thank you !

L · 27 September 2026 · Nicol & Co Droitwich

Agent replied · 11 October 2026

Hi L, thank you for your 5* review of our Droitwich team. We are delighted to hear that you found us straightforward and helpful throughout the sale of your mum's property, and that we delivered on everything we promised. Managing difficult situations and keeping our clients supported through what can be a challenging process is something we take real pride in, so your feedback truly means a lot to the whole team. Thank you again for taking the time to share your experience.

5/5

Google

My second time purchasing through Nicol and Co. Alice was very supportive, pro active and great communication along the process. Thank you fully recommend!

Philip · 20 September 2026 · Nicol & Co Worcester

Agent replied · 11 October 2026

Hi Philip, thank you for your 5* review of our Worcester team and your high recommendation! It means a lot to us that you have chosen to work with us for a second time - looking after our clients for the long term is something we genuinely care about. Alice will be delighted to hear your feedback. Being supportive, proactive and keeping communication clear throughout is exactly what Alice aims for, so it is wonderful to know this made such a positive difference to your purchase. Here whenever you need us next!

5/5

Google

Alice has been incredibly easy to work with, super responsive and made the start of the buying process an absolute joy!

Matthew · 20 September 2026 · Nicol & Co Worcester

Agent replied · 11 October 2026

Hi Matthew, thank you for your 5* review of our Worcester team. We are delighted to hear that Alice has made the start of your buying journey such a positive experience. Being super responsive and easy to work with is something Alice genuinely cares about, so she will be thrilled to read your kind words. We wish you every success with the rest of the process, and if we can help with anything along the way, we are always here.

5/5

Google

Exceptional service from Nicol and Co from start to finish. Good presale advice, excellent marketing collaterals, very strong communications during visits. Alice’s management of the sales negotiation process was first class. We could not fault the team.

Andy · 20 September 2026 · Nicol & Co Worcester

Agent replied · 11 October 2026

Hi Andy, thank you for your 5* review of our Worcester team. We are delighted to hear that you found the service exceptional from start to finish. It is wonderful to know that the presale advice, marketing collaterals and communication during visits all met your expectations - delivering a strong, professional service at every stage is something we take real pride in. Alice will be especially pleased to hear your feedback on the sales negotiation process. Managing negotiations with care and clarity to achieve the best possible outcome for our clients is exactly what Alice aims for. Your kind words truly motivate the whole team. Thank you again for taking the time to share your experience.

5/5

Google

Alice was brillant, very accommodating and so so helpful. She easily gets joint top spot with another estate agents sale negotiatior we used during our search for that property. I dont like the back and forth with prices just the 1 solid fair and sensible.price which she understood and facilitated perfectly. Thanks Alice

Andy · 20 September 2026 · Nicol & Co Worcester

Agent replied · 11 October 2026

Hi Andy, thank you for your 5* review of our Worcester team. We are delighted to hear that Alice was so accommodating and helpful throughout your property search. Alice will be especially pleased to know that you appreciated her approach to pricing - working with a solid, fair and sensible price rather than unnecessary back and forth is something she genuinely believes in, and it is lovely to hear that this made the process smoother for you. Your kind words mean a great deal to Alice and the whole team. Wishing you every happiness in your new home, and thank you again for taking the time to share your experience.

5/5

Google

Alice has been a professional, friendly & diligent point of contact throughout my dealings with Nicol & Co. I highly recommend her & the company.

Adam · 20 September 2026 · Nicol & Co Worcester

Agent replied · 17 October 2023

Hi Adam, thank you for your wonderful review and recommendation. We’re delighted to hear that Alice has been professional, friendly and diligent throughout your dealings with Nicol & Co. We’ll be sure to pass your kind comments on to her. Thank you!

5/5

Google

I am selling my mother’s bungalow and have been very pleased with the help in particular from Alice Bennett. Always a cheerful voice on the end of the line. I have also found Jake Humphries very helpful. Kat Grealy updated me throughout the sale

Janet · 11 September 2026 · Nicol & Co Worcester

Agent replied · 11 October 2026

Hi Janet, thank you for your 5* review of our Worcester team. We are delighted to hear that you have been so pleased with the help you have received whilst selling your mother's bungalow. Alice will be especially pleased to know that her cheerful voice on the end of the line has made a difference - staying positive and supportive throughout what can be a significant process is something she takes real pride in. Jake will also be thrilled to hear your kind words. Your feedback means a great deal to both Alice and Jake, and to the whole team. Thank you again for taking the time to share your experience, and we wish you every success with the sale.

5/5

Google

Fab customer service and kept updated at each stage

Lucy · 11 September 2026 · Nicol & Co Worcester

Agent replied · 11 October 2026

Hi Lucy, thank you for your 5* review of our Worcester team. We are delighted to hear that you experienced fab customer service and that we kept you updated at each stage. Clear, consistent communication is something we genuinely care about, so it is lovely to know that made a difference. Thank you again for taking the time to share your experience.

5/5

Google

I am so grateful for the service we have received. I am in the process of buying my first home through Nicol & Co. Jake actually notified my partner & I about the home we are buying before it went on rightmove! Alice went out of her way to make sure that we were able to view, answered all of our questions, before, during and after the viewing. Alice showed extreme professionalism, and made a daunting process nothing other than exciting! We have already heard from Kat chasing solicitors (we only had our offer accepted 2 weeks ago!) and she has explained what happens when. They have all made this process easy, and considering I've never bought a house before this support is exactly what is needed.

Matt · 11 September 2026 · Nicol & Co Worcester

Agent replied · 11 October 2026

Hi Matt, thank you for your 5* review of our Worcester team. We are absolutely delighted to hear that your experience of buying your first home has been such a positive one. Jake will be especially pleased to know that notifying you about the property before it went on Rightmove made such a difference. Alice will be thrilled to hear your kind words too - going out of her way to arrange viewings, answer all of your questions and make what can be a daunting process feel exciting instead is exactly what Alice aims for. It is also lovely to hear that Kat has already been in touch chasing solicitors and keeping you informed about what happens next. Supporting first-time buyers with clear communication and reassurance throughout the journey is something we take real pride in. Thank you again for sharing your experience, and we wish you every happiness in your new home.

5/5

Google

It’s an absolute pleasure working with Brett Sian & Tom. They’re always quick to respond, incredibly helpful and happy to offer support wherever needed. Communication is always easy and professional, and Brett is genuinely great to work with 😁 …

Sofia · 11 September 2026 · Nicol & Co Worcester

Agent replied · 11 October 2026

Hi Sofia, thank you for your 5* review! 😊 We really appreciate your kind words about Brett, Sian and Tom. It’s great to hear that you’ve found the team responsive, helpful and easy to work with. We’ll be sure to pass your lovely feedback on to them. It’s an absolute pleasure working with you too, and we look forward to continuing to support you! 😁

5/5

Google

Alice Bennett has been such a big help since finding a property to buy within Nicol & co. She has found answers to every question I've had and the response time has been nothing short of extraordinary. The process so far has been smooth sailing and stress free. Thank you so much, Alice! EDIT: Now that my house has reached completion I thought I'd just say again a massive thank you to Alice and Kat at the Worcester office. They were both excellent in any help i needed and were quick to get answers from the sellers when required. I would 100% recommend Nicol & Co to anyone! Thank you Nicol & co/ Alice and Kat! P.S I hope you enjoyed the celebrations! :)

Kyle · 11 September 2026 · Nicol & Co Worcester

Agent replied · 13 April 2026

Hi Kyle, thank you for your 5* review of our Worcester team. We are thrilled to hear that Alice has been such a great support throughout your property search and purchase. Ensuring every question is answered clearly and promptly is something we pride ourselves on, so it is fantastic to know that Alice’s responsiveness and dedication have made the process smooth and stress free for you. We will be sure to pass on your kind words to her. Thank you again for your feedback, and we look forward to continuing to support you as your purchase progresses.

5/5

Google

I don't often write reviews, but I feel that this is one I simply must give. Estate agents often get bad press, but Nicol and Co have been simply superb during my recent purchase. I dealt with Robin, Jess and Coral and all have been very professional and communicative. Just knowing that you have a direct contact that WILL return calls is huge. Highly recommend! Re-worked on 25.08.2026. Dan helped me secure my sale today. Top effort and comms. Cheers

Nick · 11 September 2026 · Nicol & Co Droitwich

Agent replied · 11 October 2026

Hi Nick, thank you so much for taking the time to leave such a kind review and for coming back to update it! We're delighted to hear that Robin, Jess, and Coral made such a positive impression during your purchase, and it's wonderful to know that Dan was able to help you secure your sale too. We always aim to make sure you have a direct point of contact who keeps you informed every step of the way, so it's great to hear that came through. Congratulations on your purchase and sale, we hope to work with you again in the future! 🏡

5/5

Google

Superb from start to finish. Huge thanks to Amy Griffiths who was the main person to go to. Also thanks to Dan who stepped in while Amy was off at points. Extremely friendly service as I say from start to end. Could not be better and you should all be extremely proud of yourselves. Highly recommend.

James · 11 September 2026 · Nicol & Co Droitwich

Agent replied · 11 October 2026

Hi James, thank you for your 5* review of our Droitwich team and your high recommendation. We are delighted to hear that your experience was superb from start to finish. Amy will be especially pleased to hear your kind words - providing such a friendly and supportive service throughout is something she takes real pride in. Dan will also be thrilled to know that his support whilst Amy was away made a real difference. Your feedback truly means a lot to the whole team. Thank you again for taking the time to share your experience.

5/5

Google

Amazing work done by Amy at Nicol & Co made moving house so easy and was easy to get in touch with if we had any questions.

Steve · 11 September 2026 · Nicol & Co Droitwich

Agent replied · 11 October 2026

Hi Steve, thank you for your 5* review of our Droitwich team. We are delighted to hear that Amy made moving house feel so easy for you. Being readily available and easy to get in touch with when our clients have questions is something Amy takes real pride in, so she will be especially pleased to hear your kind words. Thank you again for sharing your experience, and we wish you every happiness in your new home.

5/5

Google

Amy Griffiths was professional, polite and patient with us, as we would get frustrated with all the paperwork. The team at Nicolandco were always pleasant and Jane in particular showed us around several properties. Amy looked after us right up to completion. Dan Peace was also very helpful. Cannot recommend them enough. Excellent.

Pam · 11 September 2026 · Nicol & Co Droitwich

Agent replied · 11 October 2026

Hi Pam, thank you for your 5* review of our Droitwich team and your high recommendation. We are delighted to hear that Amy Griffiths looked after you so well right through to completion. Supporting clients through all the paperwork and keeping things on track, even when it feels frustrating, is something Amy takes real pride in. It is also lovely to hear that Jayne made your viewings such a pleasant experience, and that Dan Peace was very helpful too. Working together as a team to make the process as smooth as possible is at the heart of how we like to work. Wishing you every happiness in your new home, and thank you again for taking the time to share your experience.

5/5

Google

I recently purchased a property with Nicol & Co and was very impressed with their service. As a first time buyer, there were a lot of unknowns for me, but the whole process was made a lot easier thanks to the help of the whole team at Nicol & Co. The initial viewing and offer arrangements were assisted by Alex Evans and Niamh Harding respectively, whilst Amy Griffiths provided regular unprompted updates during the purchase process which was much appreciated as it provided reassurance that everything was on track. When collecting my keys, I received a ‘new home’ box which contained plenty of gifts useful for a new home. I would highly recommend Nicol & Co to anyone looking to move.

Ben · 11 September 2026 · Nicol & Co Droitwich

Agent replied · 11 October 2026

Hi Ben, thank you for your 5* review of our Droitwich team and your high recommendation. We are delighted to hear that your first purchase was such a positive experience and that the whole team was able to support you through what can feel like a daunting process. Alex will be pleased to know the initial viewing went smoothly, and Niamh that the offer arrangements were straightforward. Amy will be especially pleased to hear that her regular unprompted updates made such a difference - keeping first-time buyers reassured and informed at every stage is something she genuinely cares about. It is also lovely to know that the new home box was a nice touch when you collected your keys. Thank you again for choosing us, and we wish you every happiness in your new home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Nicol & Co

Which Nicol & Co office has the most reviews?

Worcester has the most, with 1,144 reviews rated 4.9 out of 5, followed by Droitwich Spa with 748.

Where are the Nicol & Co offices?

The two Nicol & Co offices, by town:

  • Droitwich Spa: 226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
  • Worcester: 46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
What do sellers say about Nicol & Co?

89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co?

79 reviews from buyers, rated 4.9 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."

What do landlords say about Nicol & Co?

16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co?

24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum.

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