5/5
Leanne was fantastic at communicating with both solicitors to make sure the process went as smoothly as possible. Nicol and Co achieved the top end of the estimate they said my property was worth. I would highly recommend them.

Trusted Agent profile · Worcestershire
Verified
★★★★★
1,683 reviews across 2 offices and 3 platforms
Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,683 reviews on three platforms, rated 4.9 out of 5 overall.
1,231
Reviews on Google
All 2 offices
210
Reviews on Facebook
Business-wide
242
Reviews on The Trusted Agent
All 2 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ...Read all 89 from sellers
The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ...Read all 79 from buyers
I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ...Read all 16 from landlords
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 24 from tenants
Nicol & Co's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Leanne was fantastic at communicating with both solicitors to make sure the process went as smoothly as possible. Nicol and Co achieved the top end of the estimate they said my property was worth. I would highly recommend them.
5/5
Great service, professional and responsive from viewings with Dominique and sales progression to completion with Leanne. Thank you for making the process as easy as possible for us. Mike and Claire
5/5
The service from everyone has been faultless from initial valuation through to exchange today. Dominique was brilliant at organising things (especially me) from the outset. The whole team have worked hard to find the right person to want my quirky cottage. Leanne Fletcher has been my sales progressor and has been delightfully cheerful and supportive, as well as thorough and efficient throughout the process. I'm very impressed - especially as I had been with two agents for the previous 9 months without success!
5/5
Would like to thank this estate agents for making my experience of buying my first home as easy as it could have been! Leanne fletcher in perticular went the extra mile to help us get our home for the deadline we had. Other staff at this branch were also very helpful. Would recommend this estate agents to family and friends.
5/5
First Class Estate Agency. Dominique Thompson handled the marketing of the property and Leanne Fletcher worked the sales process to a successful completion. Very impressed with the service provided - it was professional, helpful and they kept me informed throughout each step. I am more than happy to recommend this firm to other sellers.
5/5
Great service throughout the house big process, especially the wonderful wonderful Leanne for constantly pushing things forward and updating me. Also huge thanks to Dominique for choosing a property she knew would be perfect for me. Cannot recommend enough!!
5/5
Leanne, Ben and Dominique have all been fantastic throughout my whole buying experience. They have been easy to get hold of, quick responses and lovely to deal with. Thank you all for helping me find and get into my new house!
5/5
Excellent service throughout the sale of my house and the purchase of my next one. They were always happy to answer any questions and willing to contact solicitors, the sellers, and myself (where needed) to make everything go through smoothly.
5/5
I would definitely recommend Nicol and Co as they have provided a great service from start to finish. Leanne in particular has been fabulous, she always kept us informed and dealt swiftly with any queries we had along the way. Thank you!!
5/5
Olivia was very fast at responding and helpful, she helped me find the perfect rental in a very short time! Friendly and approachable, would recommend to anyone, I've used a lot of lettings agents in the past and none can compare in service.
5/5
Alex Bennett was wonderful in finding exactly the right property for me. She was very professional, helpful, patient with a great knowledge of the property market. Thank you very much Alex for all your assistance.
5/5
I own 2 rental properties in Worcester and have found Nicol and Co's property management management to be second to none, most especially Sam Green. As well as being very friendly and approachable, I have both Sam and the rest of her colleagues to be extremely professional and their attention to detail to be excellent. I thoroughly recommend Nicol and Co.
5/5
I can't rate Nicol & Co highly enough for their service, in particular Leanne who works there. From start to finish she was the height of professionalism, always really helpful and reassuring through the stressful process of moving. The icing on the cake was being handed a welcome pack to move in with - full of useful items which really came in handy. Thanks so much!!
5/5
We have recently just brought a property via Nicol and co. We were so impressed by the service from Leanne who kept us updated whenever possible. At the start we would get calls weekly with any update from Leanne. Any email would be answered within a couple of hours of sending it. I really do like the personal service we got, and it felt like they really did care!! I would without a doubt recommend this company to any sellers and I know we will be using them again. Thank you Leanne, we are so grateful for your hard work, without you this whole process would have been a lot more stressful.
5/5
Recently just moved into my property and can’t thank Nicole and co enough on getting everything done so quickly and they couldn’t of asked enough times if there’s anything I need help with etc! Olivia Taylor the estate agent that helped me get everything sorted and moved in was also really helpful and got everything sorted for me!
5/5
Nicol and Co made our experience as first time buyers incredibly easy! Leanne Fletcher kept in constant contact providing updates, chasing things up where necessary, and worked very hard to push the purchase through. We also used the mortgage adviser through Nicol and Co, who was also extremely helpful!
5/5
Nicol and Co are very proactive in helping you with the sale of your property. Once a buyer has been found the additional services provided by Leanne in her role as sales progression and help with completing the legal requirements took the stress out of the process. The staff were patient and supportive throughout the sales negotiation.
5/5
Olivia was fantastic from start to finish! Olivia and her team took the stress out of moving house and were constantly supportive every step of the way! Thanks again
5/5
Nicol and Co have made our move to Worcester a pleasant experience with their friendly service and professional manner in which they guided us to find our family home. Moving abroad with the family can be intimidating, and finding the right home can be a daunting task but the guidance received from Dominique assisted us in finding just the right place. She was always willing to go "above and beyond" to ensure that we were settled and found the right home. I would strongly recommend Nicol and Co to anyone looking for a home in Worcester.
5/5
An estate agent that delivers on all fronts. From the presentation of my property on line using the latest walk through tour technology, to prompt and regular contact, feedback on viewings and to the frequent updates on the sale process through to exchange, excellent work. Special thanks to Tom, Ben, Daisy, Jo and Leanne who I had most contact with, part of a top notch team!!!
5/5
We sold very quickly with Nicol, the whole team are very professional and we are very pleased with their service. There were some setbacks along the way as can be expected with house moving but our point of contact Leanne was extremely helpful and made sure things went as smoothly as possible. Thanks for an excellent service.
5/5
A big thank you to Jo and Leanne for all their help with purchasing my house. The service has been excellent and everything has gone through in a timely manner, thanks to Leanne who looks after things once the sale has been agreed. It's nice not to have 'old school style' estate agents jumping on you from the moment you step through the door! I would be very happy to use their services again.
5/5
Absolutely outstanding I can’t fault the Worcester team at all. Especially Leanne as we had a difficult chain that came close to collapsing and if wasn’t for her hard work and persistence I’m sure we would have had a different outcome. Would happily recommend these guys to everyone!
5/5
From start to finish had excellent service. the staff friendly and helpful when ever I rang. in the final weeks Lianne did her best to keep us informed and was both professional and friendly. My daughter and son-in-law have used the Droitwich branch twice and recommended Nicol and Co to us. Would definitely recommend them.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Worcester has the most, with 1,144 reviews rated 4.9 out of 5, followed by Droitwich Spa with 748.
The two Nicol & Co offices, by town:
89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."
79 reviews from buyers, rated 4.9 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."
16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."
24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum.
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