Trusted Agent profile
★★★★★
941 reviews across 6 offices and 3 platforms
Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 941 reviews on three platforms, rated 4.5 out of 5 overall.
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Morris Dibben's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Morris Dibben and its branches won ESTAS awards in six years, most recently 2022.
ESTAS winners in six years, the group and its branches: 2022, 2021, 2020, 2019, 2018, 2017.
2022 2 Silver and 1 Best in County ESTAS 2022 winners
2021 1 Bronze ESTAS 2021 winners
2020 1 Bronze ESTAS 2020 winners
2019 1 Bronze ESTAS 2019 winners
2018 1 Silver and 1 Best in County ESTAS 2018 winners
2017 1 Silver and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFantastic service selling our house, Adam and Linda were very diligent. I’d highly recommend them. 11/10!
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleThanks to Matthew and Talitha for a well-chosen housing option that we liked from the very first viewing, it was a pleasure to work with you, you are true professionals, when we buy our first house, we will also come to you. Special thanks for the gift on the first day of moving :)
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleJust handed one of our properties over to Matt and Talitha in the rental department at Morris Dibben Chandlers Ford. A fantastic team and have impressed us from the word go! Very professional, delivered as promised and a great understanding of the local market. Couldn’t recommend them enough, we are planning to transfer more properties over to them to manage.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHighly reccomend! Nathalie and Amelia got everything sorted in an impressive timescale and friendly manner and kept me updated the whole time, I will definitely be a returning tenant!PositiveResponsiveness, Quality, Professionalism
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleGina from the letting business of Morris Dibben in Romsey is excellent, she is very helpful and effecient, a pleasure to deal with. Both Gina and her colleague Nathalie both are experts in what they do guiding a future landlord through the process
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleProfessionaly run letting agency! Always very helpful and things dealt with straight away. Lovely team, spoke to many, all very kind and understanding. Made me feel 100% comfortable at all times.
Many thanks for your fantastic 5* review . Best wishes, Lucy, Customer Relations.
5/5
GoogleMy mother's house move was a very protracted affair because of a buyer withdrawing on the day contracts were exchanged. Zoe and her team have always been very supportive to my mother and definitely made the move to her new property possible. She is delighted with the new property and with the service provided by Morris Dibben.
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe are tenants with Morris Dibben in Romsey for few years now. Recently we've moved house and me and my partner couldn't thanks enough to the team, Amelia, Gina and Nathalie for all their care, support and help they offered in this process. The moving went very smooth and the team is very responsive. Thank you girls for looking after us so well!PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleGreat response times, very friendly and helpful - would 100% recommend!PositiveResponsiveness, Quality
Many thanks for the great review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am about move into a property through Morris Dibben Lettings, and the whole registration process has been made so quick and easy, this is all down to Nathalie, Gina, Amelia and Lorraine for helping us through it all!! Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent experience with MD lettings when moving into a new property recently. With minimal hassle, they kept us updated and informed in totality throughout the entire process. Special recognition to Nathalie and Amelia for helping to provide an entirely smooth process!PositiveResponsiveness, Professionalism
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am incredibly impressed with the way in which Morris Dibben handled my tenancy. The lettings team, notably Gina & Amelia, are not only very customer focused & professional they are also a pleasure to deal with - not always the case in the lettings industry! They replied to each of my queries promptly & went out of their way to deal with any issues along the way, making the whole process seamless. I cannot rate them highly enough! AngelaPositiveResponsiveness, Professionalism
Thank you for your wonderful 5* review of our local team and glowing recommendation. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
5/5
GoogleVery helpful and a pleasure to deal with, I sold my property and needed to rent somewhere quick and the staff did everything they could to help me. I would highly recommend this company to anyone and they won’t be disappointed.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIan and his team have been excellent from start to finish with letting our apartment. They have kept us fully informed at all times with the current situation and have made the transaction stress free and it has been a pleasure dealing with the whole team at Morris Dibben.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHave had a great experience selling with Morris Dibben, Billy and the team were quick to get the property on the market and potential buyers in after being let down by another estate agents. Very good at communicating and actually managed to sell at our asking price on first viewing, can't really ask for more. Would definitely recommend and use again in the future.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service. Thank you Billy, great communication, quick to respond and went above and beyond what was expected. I highly recommend.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally nice team, thank you Laura, Emily and Ian for all your help, great communication, would definitely recommend
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleProfessional and friendly. Laura and Ian have been very helpful and responsive throughout the entire process.
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI've had a very good experience with Rose and the team. Would recommend using this letting agency!
Thank you for your excellent 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleIt was a good experience with this agency especially my negotiator Laura who is very cooperative and helpful.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleBeen brilliant. Rose our estate agent is lovely and has made everything so easy for us!
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMyself and partner would like to say how Amazing Rose Cottrell is, she is very professional and such a people person, she has helped us find our new home and I can not praise her enough she has been truly amazing, thank you so much.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.
The six Morris Dibben offices, by town:
Yes. In The Trusted Agent 2026 awards, Romsey won Gold and Southampton won Trusted Agent. At the ESTAS 2022 awards its branches won 2 Silver and 1 Best in County award. The group and its branches also won ESTAS awards in five earlier years.
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