Trusted Agent profile
★★★★★
941 reviews across 6 offices and 3 platforms
Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 941 reviews on three platforms, rated 4.5 out of 5 overall.
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Morris Dibben's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Morris Dibben and its branches won ESTAS awards in six years, most recently 2022.
ESTAS winners in six years, the group and its branches: 2022, 2021, 2020, 2019, 2018, 2017.
2022 2 Silver and 1 Best in County ESTAS 2022 winners
2021 1 Bronze ESTAS 2021 winners
2020 1 Bronze ESTAS 2020 winners
2019 1 Bronze ESTAS 2019 winners
2018 1 Silver and 1 Best in County ESTAS 2018 winners
2017 1 Silver and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe service from Rose and Emily is great. They always keep me update for updates throughout the entire renting process, from searching property which may fit me, arranging viewing, doing some Q&A to settling all those paperwork. I would definitely recommended this company to my friends
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleLaura, Rose and Ian have been extremely helpful. They were very kind, patient and could't do enogh for us. Best letting agets I had the pleasure to deal with.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent experience with Morris Dibben Woolston. I worked with Laura Heath, who was very kind and helpful, but also dealt with other staff who were timely and effective in their communication.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleHaving bad experiences in the past I was dreading having to go through the renting process again but Laura and Emily made it a breeze. Efficient communication and updates made it as stress free as possible. Will definitely be using Morris dibben again.
Thank you for so much your kind words! - Best Wishes, Scott @ Customer Relations
5/5
GoogleRecently rented a place with morris dibben our estate agent rose was absolutely amazing. She handed every question we had in a timely manner and just all round a lovely polite person. Can not thank you enough rose
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIt has been a great experience to have services from the Woolston team, Ian has been amazing finding me a place, Rose has been outstanding in the process for my application, great communication, kind approach, respectful and professionalism. Thanks for services and keep up good work.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI spoke to a lovely woman called Rose, who really gave me the time of day and listened to what I had to say. I had many queries, of which she answered them all with really sound advice. Perfect standard of service and very professional, I really couldn't fault her.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat communication and dedication from Laura at this branch. She went above and beyond to help find our next home. The whole team are very professional, approachable and extremely helpful. Making the letting process straight forward and stress free ☺️ Thank you for your hard work!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleMorris Dibben were amazing when we were looking for somewhere to rent, really accomodating and helpful. Emily and Rose made our lettings process really easy and helped us with the process, they even took the time to check in on us to make sure the move went ok and smooth. Working with he lettings team was great! Even the maintenance process is nice and simple, log a call online and is dealt with very quickly! I would highly recommend Morris Dibben.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleAlways great to work with Ian and his team, Rose has gone above and beyond on the last 2 property lets, we have used Morris Dibben for. I am extremely happy with the service and look forward to building an ever greater business relationship. Well done to all of you. Thanks again. James
Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a fantastic experience with the agency and particularly Laura who made the renting process as clear and smooth as possible. Thank you so much Laura, your kindness and friendly approach is so much appreciated! Would highly recommend Morris Dibben in all honesty!
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI was very impressed with Rose's professional services and tremendous help throughout the process of finding a lovely place for my family. Rose is very friendly and helpful. Prompt with good comunication, have helped sort out various issues and questions we had quickly and efficiently. She always making sure we are ok with everything. My family and I have just moved to Southampton and started a new life in the UK. We are grateful for Rose's hard work and prompt response that help us to find a new home. The whole process has been a real pleasure thanks to Rose and Morris Dibben in Woolston.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent in every way. I Professional, knowledgeable, helpful and friendly. I live a long way away from my rental property and therefore it is of upmost importance to be able to trust the people who find tenants for me, offering my property at a fair price according to the current market and condition of the property. This is the first time I have felt comfortable trusting a letting agent as my experience in the past has been less than adequate. I would not hesitate to recommend them.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI really couldn't recommend Morris Dibben enough. In particular, their Lettings Negotiator Rose Cottrell. As everyone knows, renting is very hard at the moment and we had been let down by a lot of other estate agents who had just no care for customers. Rose was extremely helpful, kind, and went above and beyond to help us find a property and she did! I am extremely grateful for her help and from the reviews, many other people are too. The whole renting process with Morris Dibben was incredibly efficient, quick and professional, we were updated by Rose consistently and she was always there to answer any questions. She really took the stress out of moving, and we couldn't be more thankful to her and Morris Dibben. Highly recommend and grateful for the service
Thank you for your kind review and wonderful recommendation! - Scott @ Customer Relations
5/5
GoogleI dealt with Rose and Ian on separate occasions and both were very helpful and informative regarding letting my own property and helping us to find a property. Rose went above and beyond to make sure all our queries were answered and was extremely patient with us during the whole process. She was extremely positive , enthusiastic, re-assuring and a pleasure to deal with. Thank you :-)
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have worked with Morris Dibben since 2020 and have had a great service with constant follow up calls. We worked with Rose who was very professional and proactive. Rose was very helpful in resolving a challenging situation for us. Thank you Rose and Ian.
Thank you for your superb 5* review and your kind word words. Best wishes, Lucy, Customer Relations.
5/5
GoogleAn estate agent you can trust the whole team Rose, Laura and Ian are very professional and friendly and their customer service is absolutely amazing. Helped me through the process of finding my new home and to move in kept me updated all the way. Highly recommend Morris Dibben for all your property needs.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI’d like to thank Rose and her branch manager Ian for an excellent 5* service. Rose has worked so hard, going above and beyond what she needed to do to find me suitable tenants for my property. She has ensured a really smooth journey from start to finish taking the stress out of the whole procedure. The standard of service way exceeds the two previous Agents I’ve used in the past! I’m very happy to be using Morris Dibben in Woolston and would 100% recommend them to anyone looking for a competent Lettings Agent.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally helpful team, kind welcome when we moved in and quick at responding to queries about the property. Thank you!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat company very reliable and responsive to inquiries, I feel valued and the staff we very polite
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had awesome experience with morris dibben for finding a cozy and convenient place to live, what could i ask for more
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGina, Nathalie and the team at Romsey are great. Always delivering what they promise. Always a joy to work with. Keep up the good work!!!
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleWould recommend this agency as they helped us to find a lovely flat to move into and offered us amazing service where all my questions were answered in a timely manner. Always professional and friendly.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleSwitched to Morris Dibben to do our last tenant search. Very professional service, and found us excellent tenants.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.
The six Morris Dibben offices, by town:
Yes. In The Trusted Agent 2026 awards, Romsey won Gold and Southampton won Trusted Agent. At the ESTAS 2022 awards its branches won 2 Silver and 1 Best in County award. The group and its branches also won ESTAS awards in five earlier years.
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