Morris Dibben estate agents in Southampton, Romsey and Chandler's Ford

★★★★★ 5/5

Google

Morris DibbenA few months ago I put my house in Southampton (let to tenants at the time) up for sale. The staff at Morris Dibben were all excellent and all aspects of finding a buyer were done very well - from the valuation, marketing, arranging and organising viewings while minimising disruption to the tenants, liaising with potential buyers etc. Communication and advice were excellent from start to finish. However, I must single out Narinder Rai for particular praise and my deepest gratitude. Once the sale was agreed Narinder did a spectacular job of liaising between me, my solicitors, the buyers and their solicitors. My solicitors were very un-communicative (I only managed to speak to my solicitor once!) and extremely difficult to deal with but Narinder chased them frequently and effectively and the process was actually completed quite quickly (8 or 9 weeks). Narinder was extremely proactive and a huge support from start to finish - she was on top of all aspects of the conveyancing process and kept me informed of all developments with frequent emails and phone calls. Without Narinder's hard work and support I would have found the process almost unbearable. I have quite a lot of experience in buying and selling houses but I have never experienced such marvellous service from any estate agent in the past. Narinder is a real treasure!

M · 25 October 2023 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

We have recently sold our property through Morris Dibden and had good service from all members of the team. Kerry in particular was very helpful and professional and was very quick to respond to correspondence - a key part of getting our house completed on time!

Carys · 25 October 2023 · Morris Dibben Southampton Sales

★★★★★ 1/5

Google

Be very careful if you have to buy your property through this branch. They pushed me into organising a mortgage agreement in principle before I was ready because they claimed I had to have one before I made my offer. That is not true and the mortgage adviser confirmed that. They also claimed the seller had been buying and selling with them for years and was very experienced. That turned out not to be true as they didn't understand how selling a flat works or how buying with mortgage works either. I was threatened by the seller (through the intermediary) several times, claiming they would pull the sale as it was taking too long. They promised that work to fix damage had been completed but it hadn't. I also viewed the flat a final time before exchanging contracts and found the balcony doors unlocked and open. The estate agent showing me round said that maybe one of their colleagues left it open. They had no idea how long it might have been open, leaving the flat unprotected from weather and intruders. Morris Dibben recommended their Conveyancers who they have a working relationship with - Convey Law. Convey Law have been a nightmare to work with. They have charged me for unauthorised work and they are still withholding money due to me - over £2800. Finally when I picked up my keys once the purchase was complete, Morris Dibben did not check my ID and just thrust the keys into my hand. That was it!

Fiona · 25 October 2023 · Morris Dibben Southampton Sales

★★★★★ 4/5

Google

We’ve just sold two properties through Moris Dibden. The service we received was mixed but I must mention the Branch Manager who was fantastic and Narinder, the sales progressor who really pushed our second sale through whilst appreciating our needs as well as the needs of the buyer. Thank you!

Andrew · 25 October 2023 · Morris Dibben Southampton Sales

★★★★★ 1/5

Google

Poor customer service with no regard to the sellers house. I enquired about a property that has Morris Dibben sign in the front garden and straight away said "oh that's a complicated one" and repeated that a further 5 times through the call. Then proceeded to push me in the direction of another house which was out of the area I was wanting to relocate to and is way out of my budget, after we'd just talked about this information. Clearly not that bothered about selling this property for their client. I emailed with a few questions shortly after the call as there was no listing for this property on rightmove/onthemarket and nothing on their own website. 2.5 weeks later, with another email chasing them, I've had no response.

Steph · 25 October 2023 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

We sold our property through the agency and we had very positive experience throughout the whole process. Communication in particular was exceptional, from the moment we decided to list until we handed over the keys. I liked the viewing confirmation emails but they didn't have the option to confirm or propose different time online. We always had to call if any changes were required, which was not always possible to be done on time. The viewings were all done promptly and in a professional manner. The communication with Narinder during the process was key to have it all done in a smooth and straightforward way. Thank you all for the joint efforts.

Evelina · 25 October 2023 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

We recently purchased a property for our Son in Southampton. Narinder Rai from Morris Dibbens sales team was helping with our transaction. The transaction supposed to be straightforward, however our solicitor made things complicated, that's when Narinder really helped us to bring everything on track, She kept everyone communicated and dealt everything professionally throughout the process. Finally after 6months our purchase is complete. I can't thank enough for everything Narinder did for us and I am glad I have chosen Morris Dibben to purchse the property and I am sure, I will use their services in the future.

Raj3sh09 · 25 October 2023 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Bought my first properly very recently and the process with Morris Dibben was positive. Narinder in particular kept me up to date with phone calls and emails which was really helpful during what is a stressful process! My questions were also answered quickly and efficiently. Communication was excellent throughout the process! ⭐️⭐️⭐️⭐️⭐️

George · 25 October 2023 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Recently sold our home with Morris Dibben. Narinder, our sales progressor was always available when we needed updates. Narinder knows the process inside out and understands the stresses and strains, she communicated on our behalf to various parties involved to ensure the sale was progressed and we felt very supported by her during a stressful period. Very happy with all the agents we interacted with, big thanks!

Eleanor · 25 October 2023 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Morris Dibben provided an excellent service from the first property evaluation through to completion. Chelsea was one of 3 agents that pitched for my business, and I chose Moriss Dibben because of the honest and professional evaluation of my property, together with a competitive fixed price quotation. Within days my flat was on Rightmove and within a few more days I had an over asking price offer from a chain free buyer....what more could you ask for?? The process sadly became complicated and completion was deferred several times, not because of any issues with the flat, but rather incompetent lawyers representing all parties. ...and the only reason the deal completed at all was the thorough determination and contant communication offered by Narinder at Morris Dibben who ensured every aspect was followed up with endless calls, emails , text messages to all parties. .....always with the upmost patience and politeness. Completion day finally arrived, and after just a couple of weeks I am now enjoying my forever home. If you are thinking of selling, choose Morris Dibben Southampton, they will serve you well.

Lynda · 25 October 2023 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

My experience with Morris Dibben was a bit of a rollercoaster. Not the best to start with as the previous manager was extremely rude and after only a week of listing our property was pushing us to lower the asking price by tens of thousands! Our stress levels were through the roof. Fortunately we managed to stand our ground and stuck with Morris Dibben as we had an onward purchase with them and really loved the house. Narinder Rai was the star and managed to make everything happen smoothly after the sale was agreed. We are deeply grateful for all her efforts in making sure all parties communicated effectively and that the chain (4 houses) managed to complete in a very uncertain market. The 5 stars are for Narinder, I think the sales team need to reflect on their strategies and ethics on getting new listings and also on customer service. Thank you Narinder you were amazing!

Tiago · 25 October 2023 · Morris Dibben Southampton Sales

★★★★★ 5/5

Google

Fantastic service from Oliver Mongan at Morris Dibben in Romsey. Thanks so much for all your help!

Christine · 25 October 2023 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

Thankyou morris Dibben Personal and very professional experience . Stress free and excellant all round

Carol · 25 October 2023 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

Helped me with a let in romsey, polite, knowledgeable and responsive. Would recommend their services

Eddie · 25 October 2023 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

Jack was very helpful when I was buying my new home in Romsey.

Christine · 25 October 2023 · Morris Dibben Romsey Sales

★★★★★ 1/5

Google

Paid £600 for Richard Clarke mortgage services and he can not reply to a message to discuss my mortgage just a rip off and a scam !!

Adam · 25 October 2023 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

Michael and his team were brilliant when handling the sale of my property from start to finish. I can't recommend them highly enough.

Kathleen · 25 October 2023 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

Very friendly and reliable service. Thomas went above and beyond with helping me look for properties and listened to my criteria. Communication was very professional and any questions asked were answered quickly.

Rose · 25 October 2023 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

Thank you so much to the whole team at Morris Dibben Romsey, for helping me make such a wanted purchase! The absolute best service, so efficient and professional! With special thanks to Oliver and Callum, and to Richard Clarke who has given so much time and help with my mortgage application! A very friendly and helpful team!!

Julie · 25 October 2023 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

Morris Dibben were brilliant when helping us to purchase our first home. Callum went above and beyond, particularly in the last few weeks when we needed help getting through to the solicitors. Thanks to him, we were able to complete on the target day - thank you Callum & the rest of the Morris Dibben team!

Louise · 25 October 2023 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

Michael Maher was good in helping us Move and keeping the chain intact when wobble moments appeared. Michael was professional and as far as estate agents go this was a better level of service. I don't trust estate agents however I felt ok with this Company.

David · 25 October 2023 · Morris Dibben Romsey Sales

★★★★★ 4/5

Google

Were fantastic with getting house sold and re-sold once buyers pulled out. Kept us informed at beginning with what was going on with viewings, offers and feedback. Went a bit quiet once house was sold while we were going through the solicitors process until it became apparent we were about to exchange. Left the chasing/update gathering during to another agent who was in the chain. Also a few questions we asked to pass to the buyers went unasked without followups. However, overall, they were fantastic for getting the house sold and all staff were friendly and professional throughout.

Rob · 25 October 2023 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

The team at Morris Dibben have been fantastic from start to finish. From advising me about my mortgage, to finding me my new home, Mike, Jack and Rich have always been at the end of the phone; they have been friendly, supportive and professional throughout. They successfully guided me through the house buying process and I cannot thank them enough for their help.

Hayley · 25 October 2023 · Morris Dibben Romsey Sales

★★★★★ 5/5

Google

“I’ve had the pleasure of working with Ross Cottrell as my letting agent for multiple transactions now, and I can’t speak highly enough of her services. Ross has been consistently helpful and responsive throughout our dealings. Her professionalism and dedication to her clients are truly commendable. I appreciate her assistance and guidance, which have made my letting experiences smooth and worry-free. I highly recommend Ross for her exceptional service.”

Meeta · 25 October 2023 · Morris Dibben Southampton (38 Portsmouth Road)