Trusted Agent profile

Morris Dibben estate agents in Southampton, Romsey and Chandler's Ford

4.5

★★★★★ Excellent

941 reviews across 6 offices and 3 platforms

Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 941 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

897

Reviews on Google

All 6 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 6 offices

Trustpilot logo

42

Reviews on Trustpilot

Business-wide

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Our offices

Morris Dibben's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Morris Dibben and its branches won ESTAS awards in six years, most recently 2022.

ESTAS winners in six years, the group and its branches: 2022, 2021, 2020, 2019, 2018, 2017.

ESTAS awards by year, 2022 to 2017

Source: ESTAS winners lists, as published, linked by year.

Latest reviews from every Morris Dibben office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Amazing service from Narinder, helped me extremely through a very tight move and I couldn't be more happy with her service!

Jamie · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

This agent is really terrible, not going to the appointment on time, not sending an email but saying that the customer did not read it, and not responsible for handling the matter. I will not come back again, and I will tell my friends not to come again.

Dengfeng · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

The whole team was amazing from the beginning of my sale till the end,especially Narinder she was absolutely brilliant. Highly recommended

Sabreena · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

3/5

Google

Struggled with understanding needs, discussions lost in translation from on the ground team and admin team. Quite a lot of back and forth, however in the end Anais pulled through for us. (Still a few teething problems in the rental but I trust that they get there in the end)

Ellie · 25 October 2023 · Morris Dibben Southampton Sales

5/5

Google

Nardiner southampton London Road. Was very helpful she worked hard and push to get things done speedily tans delivery a great service on time!. She made our Christmas And was great at communicating!

Johnmark · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Anais Collier was extremely helpful and reliable through the whole process of letting. Always available to answer our questions and quickly arranged whatever is needed. we highly recommend her

Naga · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

i had such a lovely experience, everything was done was professionally and i felt like i was actually being listened to. The estate agents themselves were very accommodating and reassuring as well, i would gladly come here again

Mia · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

We would like to praise Katie Downer for her diligence and prompt attention in looking after our property. She is very hard working and nothing is too much trouble when giving her problems to solve.

Susan · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Narinder has been a pleasure to interact with during my property sale, communicative and professional. I would recommend Morris Dibben for sales and lettings.

Amy · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Great people - always helpful and professional. Been working with Anais Collier and Katie Downer for the past few years, both of whom have gone over and above in the help they've given me. First Class :-)

Mark · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We are delighted to recommend Morris Dibben, for their patience, perseverance and professional efficiency in ensuring the sale of our apartment. They were always easy to contact and very helpful with advice and answers to queries.

Cyril · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

The team at Morris Dibben, Southampton, helped massively with getting a difficult sale across the line for us. Special thanks to John, Narinder and AJ. We would not hesitate in using their services again.

Claire · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

1/5

Google

If you plane to rent from them, you may want to think again. Looked at a flat and pointed out a number of faults prior to taking occupation. Only item attended to was changing a light bulb. Seems all promises until they have your deposit, after that its all empty promises. They dont answer emails or take your call. Very unprofessional!

Mark · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

1/5

Google

Worst possible agency in Southampton!! Not only they will guarantee to put you into a non-livable house, as they will do everything they can legal or not to get as much money from you. Clearly doesnt care about their customers, only in making their cut.

Rodrigo · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

The sales team sold my mother's flat with the greatest of ease for the asking price. Narinder Rai was the glue that held it all together and we had a very personable understanding 🏠😎 …

David · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Hi David, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care

5/5

Google

Andy, Narinder and the team were really great at helping us through the process of buying our first home. Friendly, helpful and efficient on all accounts from booking our first viewing to collecting our new keys.

Connor · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

After an initial hiccup when delays occurred, once Narinder Rai took over looking after the sale, she was very determined to get the sale completed. She kept us fully informed of all developments with quick phone and email responses, chased up everyone when necessary and was very professional. Very pleased with the service she provided. Thank you Narinder.

Manju · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I think Morris Dibben is one of the best property agents in Southampton. I had a property sale with them, the service and communications are excellent through out the process. Special thanks go to Chelsea Barrett and Kerry Egan.

Xinqun · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Morris Dibben acted quickly and professionally and kept me informed of developments in the sale of my property promptly. They made what can be quite a stressful time seamless and relatively pain free!

Eddie · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I had a great experience buying my first property. The MD team were brilliant, in particular, Narinder was wonderful in getting things done and answering any questions I had. I’d definitely recommend MD to anyone!

Kelly · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

2/5

Google

Not great.. they make lots of mistakes, repeatedly had to correct contracts, they put a non student in with 5 students telling him he's going to share council tax with the rest of the tenants when in fact he's the only one liable. Then they are not at all helpful in fixing the problem they created.

Alex · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Definitely recommend! Anais and Amelia were incredibly helpful in taking me and my partner through the renting process as we needed to move on short notice. Upfront and honest about everything, and diligent in informing me every step of the way. We’ve not had any issues or hiccups in the process.

Ana · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Kerry was extremely professional and I found her a joy to deal with. This has got to be the most relaxed property purchase I have made and Kerry played a major part in that. She was patient and understanding throughout. A big thank you to Kerry. The rest of the staff at Morris Dibben that I dealt with, from viewing through to completion have also been exemplary.

Bhav · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We would like to thank the Morris Dibben Bittern team for supporting us with the purchasing of and selling of our property. If we could give a score of 10 we would as from our initial contact with Billy who was warm and friendly and did not push to get us onto their books. He explained the process as well as LISTENED to what we wanted as well as what we would like to see happen. We then met Dominic who valued our property as well as showed us around our dream home which they managed to find us, he was very likeable.. Molly held our open day and was very accommodating in us having our many visits to view our now home. Molly always had a welcoming smile and nothing ever seemed too much. Finally, Laurence who got us over the finish line, he would check in on how we were as well as give updates on any info he may have. The whole process was smooth running. Words cannot express our gratitude. THANK YOU ALL.

Jeni · 25 October 2023 · Morris Dibben Southampton Sales

Agent replied · 24 October 2024

Many thanks for your fantastic 5* review and kind words. Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Morris Dibben

Which Morris Dibben office has the most reviews?

Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.

Where are the Morris Dibben offices?

The six Morris Dibben offices, by town:

Has Morris Dibben won any awards?

Yes. In The Trusted Agent 2026 awards, Romsey won Gold and Southampton won Trusted Agent. At the ESTAS 2022 awards its branches won 2 Silver and 1 Best in County award. The group and its branches also won ESTAS awards in five earlier years.

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