5/5
GoogleThe team were efficient and friendly. Very good communication.
Agent replied · 24 August 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
Trusted Agent profile
Morris Dibben estate agents in Southampton, Romsey and Chandler's Ford
★★★★★
941 reviews across 6 offices and 3 platforms
Morris Dibben has six offices, in Southampton (two offices), Romsey (three offices) and Chandler's Ford. Together they have 941 reviews on three platforms, rated 4.5 out of 5 overall.
Our offices
Morris Dibben's six offices, most reviewed first. Each has its own page.
- Morris Dibben Southampton Sales53 London Road, Southampton, SO15 2AD, SO15 2AD341 reviews · 297 on Google (4.2)18 in the last 90 days
- Morris Dibben Romsey (1 Latimer Walk)1 Latimer Walk, SO51 8LA204 reviews · 162 on Google (4.9)4 in the last 90 days
- Morris Dibben Southampton (38 Portsmouth Road)38 Portsmouth Road, SO19 9AD195 reviews · 153 on Google (4.9)4 in the last 90 days
- Morris Dibben Romsey (25 Latimer Walk)25 Latimer Walk, Romsey, SO51 8DF146 reviews · 104 on Google (4.8)7 in the last 90 days
- Morris Dibben Romsey Sales25 Latimer Walk, Romsey, SO51 8DF, SO51 8DF138 reviews · 96 on Google (4.8)7 in the last 90 days
- Morris Dibben Chandler's FordThe Mall, Winchester Road, SO53 2QD128 reviews · 86 on Google (4.8)7 in the last 90 days
Latest reviews from every Morris Dibben office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleJack in Sales has been wonderful to be in contact with. He has liaised with me in a way that suits me, which I have found most helpful. Would definitely recommend and return to, if needed in the future, thanks Jack!
Agent replied · 24 August 2024
Many thanks Reena for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleNic and Nathalie were great throughout! As it was my first time moving out on my own ( about bloody time ) it can seem really daunting and stressful, but this wasn’t the case at all. Easy and hassle free my experience with Morris Dibben. Massive shout out to Nic who made the process quick and easy couldn’t recommend them more.
Agent replied · 24 August 2024
Many thanks Lewis for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service, friendly staff always happy to help with a query. Thankyou
Agent replied · 24 August 2024
Thanks Hayley Bailiff for your amazing 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleMichael, Thomas & Jack quite honestly have given the best service I’ve received from an estate agent! They were the third estate agent we used and stood out from the rest! Sadly we decided not to sell but should that change, we will be certain without hesitation to go back to them.
Agent replied · 24 August 2024
Thanks jade kerr for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleMorris Dibben Romsey were absolutely fabulous from start to finish in our house sale process. Having used another agent previously (with whom the sale fell through) we decided to go 'multi-agency' and didn't look back. Within a few weeks we had a buyer, and throughout the process we experienced great communication and professionalism from Mike Maher. I would have no hesitation either in recommending this estate agent to others or in using them again in the future. They give the impression that they love what they do - maybe that's why they're so good!
5/5
GoogleThe Morris Dibben team were really helpful in making the process as smooth as possible. For a first-time renter everything can seem a bit overwhelming, but the letting team did all that they could to make the process as straightforward as it could be. Thank you very much.
Agent replied · 24 October 2024
Thanks stevebowles1 for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team were efficient and friendly. Very good communication.
Agent replied · 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service, friendly staff always happy to help with a query. Thankyou
Agent replied · 24 October 2024
Thanks Hayley Bailiff for your amazing 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleJack in Sales has been wonderful to be in contact with. He has liaised with me in a way that suits me, which I have found most helpful. Would definitely recommend and return to, if needed in the future, thanks Jack!
Agent replied · 24 October 2024
Many thanks Reena for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleNic and Nathalie were great throughout! As it was my first time moving out on my own ( about bloody time ) it can seem really daunting and stressful, but this wasn’t the case at all. Easy and hassle free my experience with Morris Dibben. Massive shout out to Nic who made the process quick and easy couldn’t recommend them more.
Agent replied · 24 October 2024
Many thanks Lewis for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleMichael, Thomas & Jack quite honestly have given the best service I’ve received from an estate agent! They were the third estate agent we used and stood out from the rest! Sadly we decided not to sell but should that change, we will be certain without hesitation to go back to them.
Agent replied · 24 October 2024
Thanks jade kerr for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleIt's been an absolute pleasure working with you,a seamless process.
Agent replied · 21 June 2024
Matthew Igbinosa thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI cannot recommend Rose at Morris Dibben in Woolston enough. A real asset to the company and someone who is willing to go above and beyond to help, even after a year of moving home and having dealings with us. I cannot express how grateful we are, thank you.
Agent replied · 21 June 2024
Olivia thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotLack of professionalism
Lack of professionalism, arrogant employees. It has been 3 months since my offer was accepted and there has been no progress (even the searches). I was lied to twice by Morris Dibben Bitterne Southampton employees. Not recommend it.
5/5
GoogleThank you so much Nick, Lorraine and Natalie. We appreciate a lot your professional work to guide us all the way to our new home. We would definitely recommend you to any friends who are looking for a home in Romsey.
Agent replied · 20 June 2024
Thanks Naomi Jiang for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleThanks to Nick and the team for making my move to a new property stress free. It's been a long time since I took on a tenancy, but I was given clear information and advice throughout the process and any little queries / issues were resolved quickly. Overall, I was very impressed with the professional service.
Agent replied · 20 June 2024
Many thanks Gavin Derrick for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hello Abhishek Mahajan, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GooglePainless experience. Morris Dibben were great when viewing, negotiating and setting up our new rental. Anais, Harry and Amelia have all been very helpful, responsive and professional! It has been a pleasure renting through them.
Agent replied · 24 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team Kerry. Kind regards, Lucy, Customer Relations.
1/5
GoogleLack professionalism. Very poor experience all round. I arranged a viewing and no one showed up, I telephoned and was told wrong day (my fault?). I then visited the branch to try and establish contact with someone; made genuine enquiries on two homes for sale and was told I would hear back. 10 Days later I chased it up and the attitude from the adviser and the branch manager was poor. No apology and tried to tell me they are one of the best; when my experience both now, in 2022 and 2021 was very poor. What an unfortunate set of events.
Agent replied · 24 October 2024
Thank you for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
5/5
GoogleI would like to thank Rose Cottrell for her excellent customer service, very polite, and respectful and very good communication. Rose is very professional and thorough with all the processes.
Agent replied · 21 June 2024
Starsty, many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleIf you want to rent or let in the area then Morris Dibben Woolston should be your first and only stop. Rose in particular was SUPER helpful and took the time to explain everything in a friendly and understandable manner. Really excellent service! Highly recommended.
Agent replied · 21 June 2024
Catharine thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
4/5
GoogleWe were happy with the service we received from the Team at Morris Dibben. Communication was good overall but particularly in the Sales Progression area where staff were particularly helpful. Their understanding and professionalism throughout the process was much appreciated.
Agent replied · 24 October 2024
Thank you for your terrific review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI chose Moriss Dibben for selling my house. My experiance was positive. I had the first and second visit by a superbe Manager, Ms. Chelsea Barrett. She was pleasent, clear, kowlegable, helpful, and professional evaluator of my property, together with a competitive fixed price quotation that she offered. Within days my house was on Rightmove. Thank you Chelsea. Ms. Narinder Rai in particular is a very pleasent and superbe profesional Consultant. She kept me up to date with phone calls and emails which was really helpful and great. Narinder also answered my questions quikly, quietly and efficiently. Her communication was excellent throughout the process. Within a competitive period of time I had different quotations, and finally the house is sold to a chain free buyer. Thank you Narinder. Morris Dibben Southampton, provided an excellent service from the first property evaluation through to completion. They will serve you better.
Agent replied · 24 October 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Morris Dibben and its branches won ESTAS awards in six years, most recently 2022.
ESTAS winners in six years, the group and its branches: 2017, 2018, 2019, 2020, 2021, 2022.
ESTAS awards by year, 2017 to 2022
2022 2 Silver and 1 Best in County ESTAS 2022 winners
- SilverESTAS 2022: Lettings (Landlords), Southern (Hants & Wilts)Romsey Sales
- SilverESTAS 2022: Lettings (Tenants), SouthernRomsey Sales
- Best in County (1)ESTAS 2022
- Hampshire: Landlords & Tenants, Romsey Sales
2021 1 Bronze ESTAS 2021 winners
- BronzeESTAS 2021: Lettings (Landlords), SouthernRomsey Sales
2020 1 Bronze ESTAS 2020 winners
- BronzeESTAS 2020: Lettings (Landlords), Southern (Gloucestershire, Hampshire)Romsey Sales
2019 1 Bronze ESTAS 2019 winners
- BronzeESTAS 2019: Lettings (Landlords), Southern (Hampshire, Wiltshire)Romsey Sales
2018 1 Silver and 1 Best in County ESTAS 2018 winners
- SilverESTAS 2018: Lettings (Landlords), Southern (Hampshire & Wiltshire)Romsey Sales
- Best in County (1)ESTAS 2018
- Hampshire: Lettings (Landlords), Romsey Sales
2017 1 Silver and 1 Best in County ESTAS 2017 winners
- SilverESTAS 2017: Lettings (Landlords), Southern (Hampshire & Wiltshire)Romsey Sales
- Best in County (1)ESTAS 2017
- Hampshire: Lettings (Landlords), Romsey Sales
Source: ESTAS winners lists, as published, linked by year.
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Questions about Morris Dibben
Which Morris Dibben office has the most reviews?
Southampton Sales has the most, with 341 reviews rated 4.0 out of 5, followed by Romsey (1 Latimer Walk) with 204.
Where are the Morris Dibben offices?
The six Morris Dibben offices, by town:
- Chandler's Ford: The Mall, Winchester Road, Chandler's Ford, SO53 2QD
- Romsey (1 Latimer Walk): 1 Latimer Walk, Romsey, SO51 8LA
- Romsey (25 Latimer Walk): 25 Latimer Walk, Romsey, SO51 8DF
- Romsey Sales: 25 Latimer Walk, Romsey, SO51 8DF, SO51 8DF
- Southampton (38 Portsmouth Road): 38 Portsmouth Road, Southampton, SO19 9AD
- Southampton Sales: 53 London Road, Southampton, SO15 2AD, SO15 2AD
Has Morris Dibben won any awards?
Yes. In The Trusted Agent 2026 awards, Romsey won Gold and Southampton won Trusted Agent. At the ESTAS 2022 awards its branches won 2 Silver and 1 Best in County award. The group and its branches have also won 7 other industry awards since 2017.
