Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotWould happily work with Beth Tighe again.
Have had a very efficient and well informed process with Beth Tighe since day one of viewing my property. It’s been clear and straight forward with a warm “welcome” kind of service which immediately puts you at ease during a very stressful time of moving homes. Would gladly put my trust in her again.
Johanna · 21 October 2025 · Monks Estate and Letting Agents Wem
Agent replied · 22 October 2025
Hi Johanna, thank you for your kind words ! It has been a delight working with you and I wish you many happy years in your new home. Best, Beth
★★★★★ 5/5
TrustpilotKatie has been fantastic to deal with
Katie has been fantastic to deal with. Extremely approachable and empathetic to my needs and requirements. She has kept me updated along the whole multi-month process in helping me to find a home. I wish more estate agents were like her!
Jamie · 20 October 2025 · Monks Estate and Letting Agents Wem
★★★★★ 5/5
TrustpilotLouna was very communicative
Louna was very communicative, and an excellent agent to deal with all round - promptly helping with EICR checks and tenant changeover
Sina · 20 October 2025 · Monks Estate and Letting Agents Wem
★★★★★ 5/5
TrustpilotVinnie from Renewals
Vinnie from Renewals was so easy to work with and did a great job.
Annabella · 19 October 2025 · Monks Estate and Letting Agents Wem
Agent replied · 22 October 2025
Dear Annabelle,
Thank you for your lovely review.
It has been a pleasure to assist you.
Kind regards,
Vinnie
★★★★★ 5/5
TrustpilotLouna Del Barrio has been incredibly helpful
Louna Del Barrio has been incredibly helpful in the search for our new flat. Super responsive, proactive, and professional throughout the process. Great experience working with her.
BR · 19 October 2025 · Monks Estate and Letting Agents Wem
Agent replied · 22 October 2025
Thank you so much for your review Baptiste, glad to hear you had a great experience, I will continue to remain available whenever you need me. Best, Louna
★★★★★ 5/5
TrustpilotExcellent work
Excellent work - so quick, very responsive and efficient managed to get us the best deal. Louna made our lives easier and worked hard to deliver us a great outcome - would 100% recommend her.
Morgane · 16 October 2025 · Monks Estate and Letting Agents Wem
★★★★★ 5/5
TrustpilotFriendly professional efficient
Liz · 15 October 2025 · Monks Estate and Letting Agents Wem
★★★★★ 5/5
TrustpilotWalid Javadi was extremely professional…
Walid Javadi was extremely professional and efficient in helping me rent a studio in a very short time. He handled everything quickly and made the whole process smooth and stress-free. Highly recommend his services!
Ruslan · 15 October 2025 · Monks Estate and Letting Agents Wem
Agent replied · 17 October 2025
Dear Ruslan,
Thank you very much for your review, it was a pleasure to assist your search, and I am glad to have been a small help in finding you the right place.
I hope that you will enjoy your new home and would not hesitate to be there in finding you another move in future.
Very best,
Walid
★★★★★ 5/5
TrustpilotLizzie Normandale gave us outstanding…
Lizzie Normandale gave us outstanding service
Charles · 14 October 2025 · Monks Estate and Letting Agents Wem
Agent replied · 17 October 2025
Thank you for your kind words. We know you will be very happy in your beautiful new home!
Best wishes
Lizzie
★★★★★ 5/5
TrustpilotEfficient and smooth service from the…
Efficient and smooth service from the Tower Bridge office re- letting my flat.
Simon · 14 October 2025 · Monks Estate and Letting Agents Wem
★★★★★ 5/5
GoogleThe team at Monks couldn't have been more helpful with our recent house sale. I would highly recommend them.
Hilary · 13 October 2025 · Monks Estate and Letting Agents Oswestry
★★★★★ 5/5
GoogleBeth, Millie and Ethan have been fantastic in helping us to sell our home. From initial valuation to complete. Will no doubt use them again in the future.
Clainsbury · 13 October 2025 · Monks Estate and Letting Agents Oswestry
★★★★★ 5/5
GooglePurchased our new home with Monks. Friendly and efficient service. Dealt with any questions and responded very quickly.
Darran · 13 October 2025 · Monks Estate and Letting Agents Oswestry
★★★★★ 5/5
GoogleThanks a lot to the Monks team for an excellent service. Very professional and good communication indeed.
Patricia Baila who is sometimes dealing with me is very efficient, caring and prompt when dealing with my property. Thanks for an easy and stress- free experience ! Highly recommended!
Sylvie · 10 October 2025 · Monks Estate and Letting Agents Shrewsbury
★★★★★ 5/5
GoogleMonks are a really good estate agent. They were really helpful from start to finish, James Archer in particular went above and beyond to help with my house sale.
Zoe · 4 October 2025 · Monks Estate and Letting Agents Shrewsbury
★★★★★ 5/5
GoogleGreat friendly service. Very reasonable fees. Sale completed without any issues. Property sold for more than originally expected. Would highly recommend Monks.
Paul · 3 August 2025 · Monks Estate and Letting Agents Shrewsbury
★★★★★ 1/5
GoogleDropped in with my partner to ask about a property for let, advertised in their window. After repeating several times, the property we were interested in, the man told us 'I think thst one has gone' he then shouted to a woman in a back room who just confirmed that the property had gone.
Neither of them offered any alternative properties, they both just continued typing on their computers. Neither of them were interested so I apologised for bothering them and we left. Atrocious customer service, very rude and arrogant. Certainly wont be bothering you again. I dont expect a response.
I · 26 July 2025 · Monks Estate and Letting Agents Shrewsbury
★★★★★ 5/5
GoogleJames at Monks Estate agents was most helpful from start to finish. Professional, knowledgable and approachable.. the whole process went very well.
Julia · 25 July 2025 · Monks Estate and Letting Agents Shrewsbury
★★★★★ 5/5
TrustpilotExcellent support
We checked out today from a house managed by Catrin Baker. Catrin has provided excellent support in the past four years. She’s always been kind, responsive and helpful, and we’re grateful for the partnership we had with her
Omer · 24 July 2025 · Monks Estate and Letting Agents Wem
★★★★★ 5/5
GoogleGreat service selling my mother in laws house. Thank to all the staff.
Lorraine · 29 June 2025 · Monks Estate and Letting Agents Oswestry
★★★★★ 5/5
GoogleCannot fault Monks one bit! Beth, Ethan and the team are always so professional and friendly.
Maya · 6 June 2025 · Monks Estate and Letting Agents Oswestry
★★★★★ 5/5
TrustpilotVinnie from Renewals
Vinnie from the Renewals team was helpful, courteous, and prompt. I missed an earlier email, but he was on the ball to gently remind me to review the matter. He was professional and thorough in his dealings.
AA · 17 April 2025 · Monks Estate and Letting Agents Wem
★★★★★ 5/5
GoogleWe have recently sold our first home, and dealt with Monks Oswestry as a second party estate agent. Beth was incredible throughout the whole process. We had a few challenging hurdles throughout and Beth kept us updated frequently. She was …
Emma · 16 April 2025 · Monks Estate and Letting Agents Oswestry
★★★★★ 5/5
GoogleI would just like to express my heartfelt thanks and gratitude to Beth and all the team at Monks who handled the sale of my house of over 20 years.
To say that Beth went far and beyond the call of duty in what at times was …
Nigel · 16 April 2025 · Monks Estate and Letting Agents Oswestry
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
