Monks Estate and Letting Agents reviews

★★★★★ 5/5

Google

I bought a property through Monks after a previous house purchase fell through, and Beth was excellent from start to finish. She was always happy to answer queries, followed up emails promptly, and took the time to call and talk things through, something that’s a real rarity nowadays. Thanks so much for all your help, Beth!

Benjamin · 16 February 2026

★★★★★ 5/5

Google

Thank you to Beth, Ethan, Millie, Chris and Judy at Monks for the professional services, support and advice in marketing and selling our home so quickly. The photos and drone shots were amazing. Thank you Kieran and Anita

Kieran · 28 November 2025

★★★★★ 5/5

Google

If I could rate more than 5 stars I would. I have just bought a property through Monks in Oswestry and Beth Griffiths was absolutely fantastic! Very knowledgeable and highly professional. I thought everything might fall apart due to some messing about in the chain below us, but Beth really took ownership of the problem and drove it to a successful conclusion. I really think it would not have happened without Beth, and I cannot praise her highly enough.

Fred · 15 June 2023

★★★★★ 5/5

Google

It was a really stunning service! A great THANK YOU for your support with the house for one of our Dentists! The Dentist is just ecstatic about her dreamy new place of living and a happy dentist simply means happy Patients for our Dental Practice :) A special thanks to Mrs Karen, the Agent who showed us around the property and personally took care of all the formalities. Kindest regards to all of You at Monks, Oswestry!

Butterfly · 15 June 2023

★★★★★ 5/5

Google

Dealt with Monks from the valuation to the sale of our property. Our sale was complex, with a long chain and a lot of moving parts. Beth was brilliant all the way through the process. She was very professional, personable and dedicated. Beth guided us through the sale from start to finish, and was excellent at chasing others down the chain. She was great at frequently communicating how things were going along. I would highly recommend Monks.

Malcolm · 28 December 2024

★★★★★ 5/5

Google

Beth was absolutely marvelous through a long protracted nightmare of a house sale. We are extremely grateful to her and all her team for supporting us.

Christine · 26 March 2026

★★★★★ 5/5

Google

I can 100% recommend the team at Monks, Oswestry enough - they were superb! From start to finish they worked hard to sell our property, kept in touch and were always easy to contact. Friendly and professIonal too. Thank you very much for your excellent service.

Jane · 16 February 2026

★★★★★ 5/5

Google

Despite a few bumps along the way with the purchase process, everyone at Monks was fantastic throughout. I mainly dealt with Beth, who was always friendly, helpful and kept things moving, but Chris, Ethan, and Molly were also brilliant …

TIM · 16 November 2025

★★★★★ 5/5

Google

We bought a house via monks and worked with Millie who has been amazing. Nothing has been too much trouble and Millie worked very hard to ensure all our needs were met. Thank you to all at monks

EK · 21 November 2025

★★★★★ 5/5

Google

I am very happy that I chose Monks to sell my house. Beth Griffiths provided a dedicated professional and personable service from beginning to end. I felt looked after throughout the whole process. I chose two agents, and Monks rose above. The level of communication and overall service I received reflected the dedication they had to sell my house. There was never a time where I felt they lacked anything in respect of a high standard of service and professionalism. Beth guided and oversaw the whole process and along with colleagues beside her whose efforts I appreciate, brought together what was a smooth positive and stress free process. I am enthusiastic is recommending Monks, without hesitation.

The · 15 February 2024

★★★★★ 5/5

Google

I would just like to express my heartfelt thanks and gratitude to Beth and all the team at Monks who handled the sale of my house of over 20 years. To say that Beth went far and beyond the call of duty in what at times was …

Nigel · 16 April 2025

★★★★★ 5/5

Google

Frankly bowled over by this company’s performance having been let down badly by Halls, Monks achieved re-sale of our house within 3 working days of it going onto the market I cannot thanks monks enough. Knowing what I know now this firm should be your first and last choice for Oswestry and surrounding areas This company functions quickly and efficiently in its actions as is clearly well staffed and managed unlike many other agents

Peter · 28 November 2025

★★★★★ 5/5

Google

Thanks Beth! We can't thank you enough for seeing through our sale. Always on hand to quickly answer a query, no matter how small, and always in a cheery and professional manner. Will definitely be giving you a call if we ever decide to move again! Thank you Monks x

Helen · 23 February 2025

★★★★★ 5/5

Google

I really can't recommend Monks in Oswestry highly enough , we have just completed our house purchase which has taken a very long time due to issues that the solicitors had to sort out . Beth has been absolutely fantastic liasing with us all and in her absence from the office Chris and Ethan have dealt with us brilliantly , they all work together as a team and the time effort and patience they have is something I have never experienced from any other estate agent , from a buying or selling aspect.

Sadie · 19 August 2023

★★★★★ 5/5

Google

Beth and her team were excellent from start to finish through our house sale. Communication perfect throughout and very efficient. Couldn't recommend them enough!

BoboBenny · 28 November 2025

★★★★★ 5/5

Google

We dealt with Monks on a house purchase rather than sale, and only wish I’d have used them to sell our property for us beforehand. Had lost faith in estate agents after a house purchase with another agent fell through but Monks and in particular Beth who dealt with our purchase was great start to finish.

Zack · 3 October 2024

★★★★★ 5/5

Google

Fantastic estate agents. Really helpful and super friendly from the evaluation to the sale. Always on the phone/email when needed (even after hours). Selling a house is an extremely stressful thing to do and both Beth and Ethan were always super helpful and friendly despite me, at times, being a little irrational! Would highly recommend.

Kimberley · 10 October 2024

★★★★★ 5/5

Google

We have recently sold our first home, and dealt with Monks Oswestry as a second party estate agent. Beth was incredible throughout the whole process. We had a few challenging hurdles throughout and Beth kept us updated frequently. She was …

Emma · 16 April 2025

★★★★★ 5/5

Google

Everything has been great with Monks - from the initial contact to the tenants moving in to our rented property, we could not be more impressed. We have been kept in the loop, every question has been answered quickly and efficiently and nothing has ever been a problem. We would like to thank Lucinda and Ethan for making this process a happy and simple one. We would highly recommend Monks Estate Agents!

Bryony · 18 October 2023

★★★★★ 5/5

Google

The transition of my rental property over to Monks Estate and Letting agents has been absolutely faultless. During the time we have been using their property management services, inspections have been carried out regularly and properly and timely repairs completed under their supervision. This company has my complete trust. Special thanks to Ethan and Chris at the Oswestry office. They are always friendly, fast reliable and professional. Super service - highly recommended.

David · 19 August 2023

★★★★★ 5/5

Google

Monks go above and beyond as an estate agent. Helpful, informative, polite and always at the end of the phone. Absolute pleasure to deal with from viewings to completion. Beth is great but the whole team is to be honest. Highly recommend. Alex Boutros

A · 28 December 2024

★★★★★ 1/5

Google

Response to Monks regarding this original review Viewed a property, put a offer in, for a property that had fallen through twice in a chain, advised vendor is keen to sell to a buyer who is chain free. So, chain free and nothing to sell suits us in a very good position, the position this seller wants......so, we put our offer in only to hear someone put a very slightly higher offer in, finding out its only £1000, alarm bells ringing!!! how someone else would know how much slightly higher to put in unless they been told how much more to raise the offer !!! and also they are in a chain!!!! so, as we really liked this property we decided to do all we could to raise extra funds and put a higher offer in £5000 more, to be totally surprised to hear that the seller doesn't want our higher offer, he would rather take the 5k lower offer and stick with the person in the chain, haha!!! not to mention the disheartened voice from monks when we raised our offer. Ummmm something fishy going on here!! I question as to is same chain all going through with monks, must be a lot of money to lose if one falls through so if this was the case it would be best to keep all in house, I smell a rat here!!!!! Response to reply from Monks, We did indeed have a telephone conversation, The telephone conversation resolved nothing, only revealed the true colours' and actually you failed to answer how the buyer was aware of our offer considering we placed an offer 24k lower than the asking price. The other bidder was either physic or told our offer by someone who knew what offer we placed how much to bid very sightly higher in price in to 'secure the deal' because I revealed to Monks our top offer. You also state from your review 'as I'm aware' you weren't involved - just to confirm I'm not aware! - in addition, after viewing a further property with Monks Shrewsbury at 5 pm, on a Monday 22 May 2023, we were not even given the opportunity of putting an offer in!!! call on Tuesday morning 23 May 2023 to say another property we just viewed at 5 pm the previous evening had sold !!!!again lack of transparency and integrity - I thought estate agents usually call all prospective people who have viewed that property (within 2 hours of opening the office) to say a offer had been placed and would you like to place an offer - not Monks - I would never buy or sell with you due to lack of integrity and transparency and as you are aware I am awaiting a complaint response still from 2 weeks ago? as I am reporting your conduct further.

Sharon · 15 June 2023

★★★★★ 5/5

Google

The best estate agent in town. We recently sold our first home through Monks. It was quite a challenging process with some hurdles along the way however the staff at Monks handled it professionally. Nothing was too much trouble, often ringing multiple times a week to get updates. The team work so hard and would hands down recommend them to anyone looking to sell their home. Hats off to Ethan, Beth, Louise, Chris and the rest of the team who are all superstars. Thanks so much. We're very grateful for all your hard work, getting us moved the week before Christmas.

SARAH · 27 January 2025

★★★★★ 5/5

Google

The experience with the lovely people at Monks Estate Agency was second to none. I was kept informed every step of the way and always met with smiles and willingness to help. I would not hesitate to recommend them to anyone and would most certainly use them if needed in the future.

Lyn · 15 February 2024