Trusted Agent profile

Monks Estate and Letting Agents in Wem, Shrewsbury and Oswestry

4.8

★★★★★ Excellent

1,082 reviews across 3 offices and 4 platforms

Monks Estate and Letting Agents has three offices, in Wem, Shrewsbury and Oswestry. Together they have 1,082 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.4 / 5

191

Reviews on Google

All 3 offices

Facebook logo

3.7 / 5

9

Reviews on Facebook

All 3 offices

Yell logo

1.5 / 5

2

Reviews on Yell

All 3 offices

Trustpilot logo

880

Reviews on Trustpilot

All 3 offices

Our offices

Monks Estate and Letting Agents's three offices, most reviewed first. Each has its own page.

Latest reviews from every Monks Estate and Letting Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Exceptional Service and Expertise from Jamie-Leigh!

I recently had the pleasure of working with Jamie-Leigh in my search for a new home, and I highly recommend her services! From our initial meeting, Jamie-Leigh demonstrated a deep understanding of the real estate market and an intuitive grasp of my needs as a client.She was incredibly responsive and always available to answer my questions, no matter how small. Each property she showed me was carefully selected to meet my criteria, which saved me a great deal of time and effort. Jamie-Leigh’s attention to detail and her exceptional knowledge of the market trends and neighborhood specifics were incredibly helpful and reassuring.What really sets Jamie-Leigh apart is her dedication to her clients. She went above and beyond to ensure that I felt confident and informed throughout the entire process.If you are looking for a real estate agent who combines professionalism with a personal touch, look no further than Jamie-Leigh. She will not only meet your expectations but exceed them. Thank you, Jamie-Leigh! Rating: ★★★★★

Customer · 25 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Thanks so much for your kind review, its been a pleasure to work with you too.I look forward to finding your clients their dream home and look forward to working together in the future.All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties

5/5

Trustpilot

Jared from Hampstead letting office…

Jared from the Hampstead letting office was exceptional in getting us a new tenant and his advice helped secure the tenancy in a very short time frame. Highly recommended

Marko · 23 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Thank you, Marko, for your kind words. It has been a pleasure assisting you. Jared

5/5

Trustpilot

Brigette from Renewals

Had a very pleasant experience with Brigette from Renewals. She is very easygoing and obliging, made the whole experience very straightforward and easy. Hope to work with her more in the future. Thanks!

Miguel · 23 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Hi MiguelThank you for your kind words. It was lovely working with you on the renewal as well. Glad we achieved a result that works for everyone! Kind regardsBrigette

5/5

Trustpilot

Jamie-Leigh from Knightfrank

I have been dealing with Jamie- Leigh from Knightfrank for a number of years now and I can honestly say she has been fantastic to deal with through out the process of the rental hence why I continue using Jamie-Leigh and her team in the future

Eamonn · 23 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Dear Eamonn,Thanks so much for your kind review and loyalty to Knight Frank.Its been a pleasure to work with you over the years and I look forward to helping you for many more.All the best,Jamie-Leigh HarveyHead of Super Prime Lettings

5/5

Trustpilot

Satisified

Good and efficient letting service.

Khaled · 23 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Thank you for your review Khaled, It has been great working with you. Best, Beth

5/5

Trustpilot

Great Estate Agent

Adam and Maisy have been amazing. The sale was seamless with great communication throughout the process. I strongly recommend them if selling in the Ashtead area .

JO · 22 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Thank you for your kind review, it has been a pleasure working with you. All the best,Maisie and Adam

5/5

Trustpilot

Brigette from Renewals

We have had a great experience with Brigette. Throughout the process of negotiating our tenancy agreement extension, she has been professional, responsive, and accommodating. Her clear communication and willingness to address our needs made the entire process smooth and stress-free. Thank you for your assistance on this matter Brigette!

Paloma · 22 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Dear PalomaThank you for your kind words and for being patient with the whole process. I am glad we managed to find a solution that works for everyone. Kind regardsBrigette

5/5

Trustpilot

Brigette from renewals has been very…

Brigette from renewals has been very helpful for me over the past few years, always helping me secure a good deal and keeping a great relationship between me and my landlord maintained over the years. Many thanks

Joe · 22 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Hi JoeThank you taking the time to write this review. I am so pleased we came to an agreement that is positive for both you and the landlord. Until next year!Kind regardsBrigette

5/5

Trustpilot

Stefanie has been excellent and timely…

Stefanie has been excellent and timely and flexible thanks.

Mike · 22 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Thank you Mike for your kind words. Stefanie

5/5

Trustpilot

The utmost professionals

The utmost professionals. Have made the whole process of selling our home very straightforward. Took care of all the details and their communication has been fantastic. Highly recommended.

Mrs · 22 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Thank you so much for your kind words. Much appreciated, and we hope all goes well with the move.

5/5

Trustpilot

Professional & competent

Professional & competent Jamie & team worked with us for many months trying to get our very niche property tenanted, and throughout I was impressed with their professionalism and competence. Every viewing was pre-booked, feedback given afterwards, took the trouble to know the property and details very well, I was thoroughly impressed at how competent their service was.

Maha · 21 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Thank you Maha for your kind words. Its been a pleasure assisting you. Jamie

5/5

Trustpilot

We have had a wonderful experience with…

We have had a wonderful experience with Stefanie Sutch in our experience of finding a new rental home. Communication has been great, she has been accommodating and available as we went into the house a few different times before moving in and she was able to negotiate our asks from the landlord perfectly on our behalf. Thank you Stefanie!

Rebecca · 20 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Dear Rebecca, Thank you so much for your very kind words.It has really been a pleasure to help you with this move. I hope everything goes well in your new home and please let me know should you need any further help from me in the future. Kind Regards,Stefanie

5/5

Trustpilot

Vinnie from Renewals was a pleasure to…

Vinnie from Renewals was a pleasure to work with, prompt communication and a constructive approach to finalise contracts.

MIKE · 20 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Dear Mike, It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie

5/5

Trustpilot

James from lettings

James from lettings was excellent! Very communicative and easy to work with. Would work with him again.

Tomas · 20 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Thank you for the kind words, Tomas. It was a pleasure assisting you with your rental search. Wishing you the best. James

5/5

Trustpilot

Virginia Water office

The team in the Virginia Water office were courteous and professional. Zara went out of her way to keep us updated, chased all estate agents and solicitors along the chain to keep things moving and on track.

Emma · 19 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Thank you very much for your kind words Emma. We were delighted to help you sell and glad it all worked out in the end.

5/5

Google

We purchased a house via Monks in Shrewsbury and James was helpful beyond belief. By far the best service we've come across in the area! Many thanks.

Lady · 17 May 2024 · Monks Estate and Letting Agents Shrewsbury

5/5

Trustpilot

BRIGETTE FROM RENEWALS WAS VERY GOOD

Brigette made the renewal of our rental agreement a straight forward and efficient process. She successfully negotiated a rent increase with our tenant and took care of the paperwork in good order.

OP · 17 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Dear OliverThank you for your feedback and I am pleased we achieved a good result for the renewal. Kind regards,Brigette

5/5

Trustpilot

Great experience with Knight Franks

Knight Franks is an extremely professional and respected company, and working with them confirmed this for me. The property search in London can be quite difficult. Ellie Davis at Knight Franks was extremely helpful and got me into my beautiful new flat in less than 2 weeks time. I found that she was straightforward and easy to contact, and her whole team made the experience pleasant and even exciting. I’ve been in my flat for nearly 3 months now and I’ve never been happier in a home.

Hanna · 17 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Thank you very much for leaving a review Hanna, really kind of you. It is so great to hear you are enjoying the apartment so much too.Best wishes, Ellie

5/5

Trustpilot

A five star agent *****

Brigette is a kind and understanding negotiator, who appreciates both her client's and tenants needs. She works both sides, rarely make mistakes, and if she does she acknowledges them.She is a great combination of assertiveness and consideration.

Jeremy · 17 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Dear Jeremy,Thank you for your feedback and phone call. I really appreciate it. It was my pleasure helping you with the lease renewal and I'm glad that we achieved good results for both parties.Kind regards,Brigette

5/5

Trustpilot

Walid offered us a top level of…

Walid offered us a top level of service, everything went really smoothly, something unexpected happened during the time but it was sorted the next day, I would recommend him and knight Frank for their professional service.

Sa · 17 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Dear Josh,Oliver and I are very grateful for you entrusting us to look after your interests.We both look forward to working with you once more.Best,Walid and Oliver

5/5

Trustpilot

When asking for the assistance

When asking for the assistance, Summer White was extremely helpful and made sure that my questions were completely answered. I would 100% recommend Summer as a KF agent.

Radovan · 16 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Hi Radovan, Thank you for your kind review, please do let me know if there is anything else I can help you with during your tenancy, I hope you are enjoying your new home. Best wishesSummer

5/5

Trustpilot

Ehteshaam Ahmed provided prompt and…

Ehteshaam Ahmed provided prompt and friendly response to my service request. Clearly a motivated and service oriented member of your team - with a bright future ahead I’m sure!

James · 16 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Thank you very much for your glowing review and wishes James! Please do not hesitate to reach out should you ever have any queries.Best wishes,Ehteshaam

5/5

Trustpilot

Brigette from Renewals is quick and to the point

Renewed our tenancy recently, it was done within 2 days, with no hassle. Very professional and to the point.

Ivan · 16 May 2024 · Monks Estate and Letting Agents Wem

Agent replied · 23 November 2024

Dear IvanIt was my pleasure helping you and I'm happy we secured your renewal swiftly.Thank you for your feedback and I look forward to working with you again!Kind regardsBrigette

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Monks Estate and Letting Agents and its branches won awards at The British Property Awards in four years, most recently 2025.

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Monks Estate and Letting Agents

Which Monks Estate and Letting Agents office has the most reviews?

Wem has the most, with 891 reviews rated 4.9 out of 5, followed by Shrewsbury with 127.

Where are the Monks Estate and Letting Agents offices?

The three Monks Estate and Letting Agents offices, by town:

  • Oswestry: 27 Cross Street, Oswestry, SY11 2NF
  • Shrewsbury: 10a Shoplatch, Shrewsbury, SY1 1HL
  • Wem: 13A High Street, Wem, Shrewsbury, SY4 5AA, SY4 5AA
Has Monks Estate and Letting Agents won any awards?

Yes. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 3 other industry awards since 2021.

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