Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotAs Executors we appointed the Esher…
As Executors we appointed the Esher office of KF to market our parents house. This was following what we viewed as knowledgable, clear advice from Adam Burlison and his team, which included how best to ‘present’ the property internally and externally. A good number of always accompanied viewings took place and we were always kept appraised of progress. All in all, a very good service.
Simon · 5 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Thank you for trusting us with the sale of the family home, the team enjoyed looking after you and I’m delighted the service we offered was appreciated.
★★★★★ 5/5
TrustpilotBrilliant sales experience
I've recently sold my flat in South Kensington with the Old Brompton Road team and I'd like to say a big thank you to the sales team but in particular Nicole Jackson who has led the sale for me; she has been extremely communicative, efficient and helpful and has dealt with the issues that come up during a sale with the utmost professionalism. I have been pleased with the service from start to finish and could not recommend them highly enough.
Elizabeth · 4 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Thank you for your kind words, it has been a pleasure working with you. We wish you all the best in the future. Many thanks, Nicole.
★★★★★ 5/5
TrustpilotI am very satisfied with the service.
Leo · 4 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Hello Leo, thank you for the review and good luck with your move. It has been a pleasure managing your property and do let me know if I can be of any further assistance.Tom
★★★★★ 5/5
TrustpilotGood experience dealing directly with…
Good experience dealing directly with Kristian Lee. Good communication skills and reliable. Grateful
Neha · 4 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Thank you, Neha. I appreciate your kind words I’m glad you enjoyed your experience dealing with me. Kind regards,Kristian
★★★★★ 5/5
TrustpilotI wanted to share my recent experience…
I wanted to share my recent experience with our property manager, Daniel Lloyd. Since he was assigned to us, he has always been responsive, proactive and communicative. He follows up regularly and does not let any request “sit”. He handles it right away. I appreciate his follow through over even the smallest matters. 5 stars for Daniel!
Melissa · 3 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Hi Melissa thank you so much for your very kind words. I look forward to working with you in the future, please don’t hesitate to reach out when you have any issues of questions.Kindest regardsDaniel
★★★★★ 5/5
TrustpilotScott Eddy was very helpful!
Rating only, no written review.
Sss · 3 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Thank you for your kind review. It has been a pleasure assisting you. Scott
★★★★★ 5/5
TrustpilotSatisfied
I worked with Vinnie from Renewals to let my property for a couple years now. He has always been very professional, responsive and helpful.
Jonghoon · 1 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Jonghoon,Thank you for the lovely review.It has been a pleasure to assist you over the years, thanks again for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotLouna Del Barrio was wonderful
Louna Del Barrio was wonderful Many thanks
Mohammed · 31 May 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Thank you Mohammed for your really kind review. Louna
★★★★★ 5/5
TrustpilotTalk backed up with action !
Rating only, no written review.
Mark · 30 May 2024 · Monks Estate and Letting Agents Wem
★★★★★ 5/5
TrustpilotThis is my third year with KF
This is my third year with KF, many thanks of your sweet flats. Brigette from Renewals and Michal are very nice and kind, they helped me a lot. Thanks:)
JIAQI · 29 May 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Hi JiaqiThank you for your kind words and we are pleased to have achieved a great result for your lease renewal.Kind regardsBrigette
★★★★★ 5/5
TrustpilotI was very satisfied with the…
I was very satisfied with the cooperation with Jamie.The work was coordinated, clear and well-founded. All issues were resolved correctly, clearly, without delay. The realtor, Jamie, turned out to be a person who is really in his place (according to the position he holds): professional, correct, skillful in negotiations, quick to respond, well oriented in the market situation and legal aspects of the deal, very pleasant. I am very grateful to your agency and, of course, I will recommend you to my friends and acquaintances.
Mariia · 29 May 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Thank you Mariia for your kind review. It has been a pleasure assisting you. Please do let me know if i can be of any further assistance. Jamie
★★★★★ 5/5
TrustpilotBrigette from renewals
Brigette from renewals was excellent and incredibly helpful throughout the renewal process.She helped streamline the entire process and helped make everything very straightforward and efficient.Thank you so much for your time and help Brigette!
Yuyi · 29 May 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Lorna, thank you so much for your kind words. We are so pleased we were able to find you your dream home and wish you many happy year theres! It was delightful working with you, and I am positive we will work together again in the future. Best, BethDear YuyiThank you for taking the time to write this review. I am pleased we achieved a good result for your renewal. I was a pleasure assisting in this instance and look forward to working with you again!Kind regardsBrigette
★★★★★ 5/5
TrustpilotImogen
Imogen was amazing, so helpful! So was Megan! Highly recommend Aud & Stuart
Audrey · 29 May 2024 · Monks Estate and Letting Agents Wem
★★★★★ 5/5
TrustpilotThank you very much for completing the…
Thank you very much for completing the transaction. It has been a pleasure working with you too.
RL · 29 May 2024 · Monks Estate and Letting Agents Wem
★★★★★ 5/5
TrustpilotWorking with Chanell at KF was a very…
Working with Chanell at KF was a very pleasant experience. Chanell is very professional, timely and thorough. I highly recommend working with her for your property search.
Robin · 29 May 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Robin,Thank you for your kind feedback, it was a pleasure being a part of your UK property search, and would be glad to be of assistance in the future. Kind regards,Chanell
★★★★★ 5/5
TrustpilotBrigette from renewals
Mr. Brigette Bulan is very sincere and enthusiastic. He is the most reliable partner who always prepares the best solution for his clients and achieves it successfully. I would like to thank him for all his excellent support and recommend him to everyone.
Amy · 29 May 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear AmyThank you for your kind words. It was a pleasure assisting with the renewal of your lease.Kind regardsBrigette
★★★★★ 5/5
TrustpilotVinnie from Renewals
Vinnie has been very helpful in my recent renewal with tenant . She has provided very up to date market info and also get a good renewal terms for me . Good work Vinnie . Tks a lot
Edward · 29 May 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Edward,Thank you for the lovely review.It has been a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotMany thanks Vinnie (the renewal) and Luke!
KF was my letting agent for the last 4 years including renewals. All went very well. For the most recent renewal I worked with “Vinnie The Renewal” who was particularly resourceful with good advices. Vinnie is a great professional with a strong knowledge of the trade. He is responsive to questions in a timely basis. Many thanks again Vinnie. On the letting side I have recently worked with Luke Hewens who is also an experienced professional. Luke gave me good advices on the market and worked very hard on the case. He and his team attracted a credible list of clients which is helpful under any circumstances. Many thanks again Luke
Thuy · 28 May 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Thuy,Thank you for the great review.It has been a pleasure to assist you and we thank you again for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotI really appreciated the support of Laura Heron
I really appreciated the support of Laura Heron, from Renewals for Notting Hill. Laura took the time to listen and understand my specific situation. She spoke for me to the landlord and was able to achieve a significant improvement versus the initial position. Thanks a lot for your help !
Xavier · 28 May 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Thank you Xavier for your kind words. It has been a pleasure helping with the renewal and I look forward to working with you next year. Laura
★★★★★ 5/5
TrustpilotWalid was genuinely helpful for me…
Walid was genuinely helpful for me being able to secure my desired flat. He went the extra mile to make sure everything is done properly from placing an offer to moving in, and communicated with care to all parties involved. I would be very happy to work with him again in the future.
Gabor · 28 May 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Gabor,Thank you for your kind words. I am pleased that you have enjoyed a smooth process and hope to provide the same level of service once more.Best,Walid
★★★★★ 5/5
TrustpilotBrigette from Renewals
Brigette helped us so much with getting our tenancy organised, signed and extended!She made something that could have been quite tedious into a very simple, straightforward, and even enjoyable experience. She took into account all of our views and made things work for everyone involved!Would definitely recommend her and Knight FrankThanks Brigette!
Neil · 28 May 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear NeilThank you for taking the time to write this review. It was an absolute working you as well. Thank you for being so prompt and making it an easy renewal to negotiate. I am glad we achieved a good result for all. Kind regardsBrigette
★★★★★ 1/5
TrustpilotIf I could give a 0 here I would.
If I could give a 0 here I would.I contacted Birmingham office and spoke to a Mr Charles Shephard.He came out to have a look and said he would email back a valuation the next day.One week later he said he would send it immediately and still no email.After 10 days I called him and he gave me the valuation over the phone and said he would not need to send the email.How unprofessional is that. Sadly he has not responded to emails or phone calls and voicemails left over a week now.Beware.
Mr · 27 May 2024 · Monks Estate and Letting Agents Wem
★★★★★ 5/5
TrustpilotBrigette from Renewals handled the…
Brigette from Renewals handled the renegotiation of the contract with our tenant extremely professionally, smoothly and efficiently. We can only give her our highest recommendations.
Henriette · 25 May 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear HenrietteThank you for your feedback and kind words.It was my pleasure assisting with the lease extension. I look forward to working with you again in the future. Kind regardsBrigette
★★★★★ 5/5
TrustpilotThe company helped me in many ways,
The company helped me in many ways,Screening the tenants, suggesting a fair price to rent my unit comparing to the latests market trends, and offering a fair - quality maintance offers and other valuble things important to me as a landowner.Finllay, many thanks to Joceyln Zahng she was handeling my unit in expecianal yet very proffsional way.
Jaser · 25 May 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Hi Jaser,Thank you for taking the time to submit the review. It was a pleasure working with you, should you have any question, please do not hesitate to reach out. Kind regards,Jocelyn
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