Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
Trustpilot5 star experience
Working with Sophie was an absolute pleasure as we navigated our move to London from afar. She was exceptionally easy to work with and demonstrated extensive knowledge of various neighborhoods, helping us find the perfect fit for our needs. Sophie went above and beyond by organizing virtual tours of the flats we were interested in and promptly addressing all our inquiries. When it came time to make an offer, she guided us through the process and provided invaluable insights to ensure our offer stood out. Sophie made us feel genuinely cared for throughout the entire experience, and we highly recommend working with her and the team.
Mariel · 18 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Mariel, What a pleasure, thank you for your kind review. Wish you all the best in your new adventure here in London.Best wishes,Sophie
★★★★★ 5/5
TrustpilotExcellent service
Dear Stefanie I am so grateful to you for making my move so seamless. The whole experience from searching to viewing to moving in could not have been so easy without your support at each part of the process.I can’t thank you enough.Gilly
Gilly · 18 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Gilly, Thank you for your kind words. It was a pleasure to be able to help you with your new home and I hope your move went well. If you need any help from me in the future, please do not hesitate to get in touch. Kind Regards,Stefanie
★★★★★ 5/5
TrustpilotTimely and Thoughtful Service
We worked with Charlotte Mackintosh over the 2 years of our tenancy and she was very responsive and nice to work with. Our flat had a number of issues and she was able to help us navigate them in a timely manner.
Not · 18 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Thank you for your kind review. It is a pleasure working with you. Charlotte
★★★★★ 5/5
TrustpilotDaisy is very attentive
Daisy is very attentive, mature and realistic. She made the whole process very easy, keptme informed and I always felt that she was looking after my interests. I really enjoyed working with her and she is a star.
Johnwbalsdon · 18 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Thank you so much John for your lovely review. It is always a pleasure working with you and looking forward to continuing to work with you in the future.
★★★★★ 5/5
TrustpilotMalak was extremely attentive and…
Malak was extremely attentive and helpful with the appartment search
Sviatoslav · 18 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Thank you so much Sviat! It was a pleasure assisting you!
★★★★★ 5/5
TrustpilotThank you Patricia Tumba
Amazing service from Patricia Tumba! She has always been so efficient, friendly and processional! Give her a raise! Thank you!
Jasmit · 18 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Jasmit,Thank you for such kind words. If you need any further support please to not hesitate to contact me.Kind regards,Patricia
★★★★★ 5/5
TrustpilotVery competent agent to work with and always available to help.
I really enjoy dealing with Rosi and she responds to emails and queries much quicker than other agents I had in the past. Rosi is very sharp and seems to be someone who can work under pressure. She never seems overwhelmed even when she's very busy. When I call to ask for an immediate follow up she always picks up the phone and deals with my query effectively. I hope she will stay my agent as long as possible. She is also vey calm and polite when she talks on the phone.
Djey · 18 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Hi Djedjiga,Thankyou for your kind words and taking the time to leave a review, it is greatly appreciated. I look forward to continuing to work with you!Kindest Regards,Rosi
★★★★★ 5/5
TrustpilotProfessional & Prompt Support by Kim & Molly
I am very pleased with the professional and prompt support by Kim Brooke & Molly Major who helped me find a good tenant for my apartment. They provided me with end-to-end process clarity and seamless tenant onboarding alongside timely and complete payment. Thank you Kim & Molly for your outstanding work & effort which I truly appreciate.
Eng · 18 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Eng,Thank you for such a kind review. We're pleased we managed to help you find a good tenant and make the process smoother for you. If you need any further assistance please do not hesitate to contact us!Kind regards,Kim and Molly
★★★★★ 5/5
TrustpilotTrustworthy team and amazing service
Jared and James are a top class tier team! Very professional, reliable and trustworthy!They found fantastic tenants for our beautiful penthouse. Very happy with the service provided! Highly recommended!
Cristina · 18 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Cristina, Thank you for your kind words, it has been a pleasure working with yourself and Alex and we are so pleased you are happy with the tenant we found. Look forward to speaking soon. Very best,Jared
★★★★★ 5/5
TrustpilotGreat service. Fast work.
The team at Esher Lettings delivered a great service for us again. Jamie kept us informed every step of the way. The feedback was fast and contracts were organised swiftly.
Joanne · 17 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Joanne,Thank you for the lovely review! I'm pleased my team and I were able to help you along the process. Please do not hesitate to contact us if you need any further assistance. Kind regards,Jamie
★★★★★ 5/5
TrustpilotI had an exceptional experience with…
I had an exceptional experience with James in finding my perfect apartment. He was incredibly helpful and attentive throughout the entire process. I was overseas and he visited the apartment and gave me a virtual tour. I appreciate his dedication and professionalism. I highly recommend James for anyone looking for a reliable and committed real estate agent.
Ceylan · 14 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Thank you for the kind review, Ceylan.I look forward to helping you again in the future!All the best,James
★★★★★ 5/5
TrustpilotVery helpful
Very helpful throughout, thank you to Kristian Lee for his help with providing us with a quick and quality reference.
Artem · 14 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Thank you for your Kind words, you have been great tenants. Kind regards,Kristian
★★★★★ 5/5
TrustpilotRegvita has been super helpful and…
Regvita has been super helpful and communicative throughout our whole relationship. Definitely recommend.
Caroline · 14 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Thank you so much for your lovely review. I am pleased I was able to help out.Regvita
★★★★★ 5/5
TrustpilotNew Tenant
I have a new tenant moving in to a rental flat that I own in Pimlico today. James from KF has been extremely helpful and efficient in delivering all the bits and bobs needed to get this done. Big thank you from me.
William · 14 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Thank you for the kind review, Will.Please do let me know if I can help with anything else in the future.Very best,James
★★★★★ 4/5
TrustpilotGreat experience
Great experience, Timi was very helpful in finding a flat
Varun · 14 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Hi Varun, thank you kindly for the review! If I can help you with anything in the near future, please do let me know.Timi
★★★★★ 5/5
TrustpilotNatalie Dordoy was by far the best real…
Natalie Dordoy was by far the best real estate agent we have ever worked with. She is proactive, responsive, and went above and beyond to help us find a new home. She even continued to follow up with information about the neighborhood after the sale. I would highly recommend her to anyone seeking a new home in London. You will not be disappointed.
Andrew · 13 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Andrew,Thank you for writing such a kind review. I'm pleased that I've been able to help you and hope you're enjoying your new home. Please do not hesitate to contact us if you need any further assistance.Kind regards,Natalie
★★★★★ 5/5
TrustpilotWe had a very efficient experience…
We had a very efficient experience working with Brigette from Renewals, and we are glad to have been in contact with her.
Francisca · 12 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear FranciscaIt was pleasure assisting you with your lease renewal. I hope to work with you again soon!Kind regardsBrigette
★★★★★ 5/5
TrustpilotI reported a noise …
I reported an unusual noice emanating from a water boiler. Daniel, at KnightFrank quickly arranged for a technical assessment to be carried out.A technician called and discovered worn out components and again Daniel stepped in to gain approval for rectification work to be sanctioned. This work was carried out 12 June. Now, there is no noise from the boiler, and the shower unit works perfectly. Very effectively managed.
Brian · 12 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Hi Brian thank you for your review very much appreciated. I look forward to working with you in the future, please don’t hesitate to reach out on any problems in the property’.Kind regards,Daniel
★★★★★ 5/5
TrustpilotThe best experience!
Had the best experience working with Sophie Alexander; a consummate professional who made the whole search so much less stressful than I’ve experienced elsewhere. She’s a credit to KF!
CG · 12 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Hi Charlotte, thank you so much for your kind words! It was an absolute pleasure meeting and working with you. I hope you settle in well to your new home.Sophie
★★★★★ 5/5
TrustpilotVinnie from Renewals was so easy to…
Vinnie from Renewals was so easy to work with!
D · 11 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Denise,Thank you for the lovely review.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotInterested, efficient and extremely supportive
On the initial visit Tom was genuinely interested in the property and asked very relevant questions to flush out any issues which could affect the sale, from septic tank to boundaries and drains. Since then the support from Fiona has been outstanding - she has become a friend in very stressful circumstances as well as being an efficient and effective partner who was ahead of the game and ensured that everything ran smoothly. I am truly grateful.
JS · 11 June 2024 · Monks Estate and Letting Agents Wem
★★★★★ 5/5
TrustpilotThanks Brigette Bulan for your great…
Thanks Brigette Bulan for your great service !
Daniel · 11 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
My pleasure Daniel! It was lovely working with you.
★★★★★ 5/5
TrustpilotMy Japanese relationship manager was…
My Japanese relationship manager was very supportive and kind when I faced some issues after I moved.
岩下大輔 · 11 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Mr Iwashita,Thank you very much for your kind review. We are always here to help if you need anything further.Kind regards,Japan Desk Team
★★★★★ 5/5
TrustpilotWarmth and professionalism
Emily helped me find my first home in the UK, and I am incredibly grateful for her kindness. She was attentive throughout the entire process, answering all my questions with warmth and professionalism. Thanks to Emily, finding a new home was a much smoother and more enjoyable experience. I am truly thankful and feel very fortunate to have received her assistance.
KYUNGBO · 11 June 2024 · Monks Estate and Letting Agents Wem
Agent replied · 23 November 2024
Dear Kyungbo,Thank you for writing such a lovely review! I'm pleased I was able to help you through the process and hope you're enjoying your new home. If you need any further assistance please do not hesitate to reach out to us.Kind regards,Emily
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