Moginie James Estate Agents reviews from landlords

★★★★★ 5/5

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Professional, efficient

Having used Moginie James for a number of years I find their service to be prompt professional and very efficient, which is a very reassuring status following the concerns that I had two years ago which was echoed by the TDS appeals service. Glad to say the improvements put in place and the release of the person that caused the problems just goes to show how MJ has moved on for the better. Above all, I would like to note very helpful and friendly manner in which visitors either by phone or in person to the branch are greeted with, also mindful of accuracy and truth of information in bringing whatever situation to a conclusion. This I find across the whole Cathays branch team.

Andy · 22 February 2016 · Moginie James Estate Agents

★★★★★ 5/5

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Services to Landlords

Nathan and the maintenance team have recently undertaken work on a number of issues for us. As a landlord the service is just what is needed to ensure the properties are well maintained. This is another example of the 5 star service provided by the MJ Team experienced when Renting, Buying or Selling houses... Gareth

Gareth · 18 February 2016 · Moginie James Estate Agents

★★★★★ 5/5

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Quality customer service and care !

I've just let a property through Morginie James and the service was simply outstanding.. Regular feed back when marketing and when a tenant was found the experienced team went into action dealing with all matters in caring and professional manner. I'd have no problem with highly recommending this impressive company and if you have a property to let in the locality you really need look no further.

Alan · 12 February 2016 · Moginie James Estate Agents

★★★★★ 5/5

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Excellent, super efficient.

The staff were amazing, extremely knowledgeable, even managed to achieve a higher rental than I thought was possible.. Ceri jardine Harriet Reynolds Cat Deeley Super team! Thank you Moginie James for your super service.

Francesco · 9 February 2016 · Moginie James Estate Agents

★★★★★ 5/5

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Maintenance work

Nathan Dodd has been great from his timely communication to actual solving the problem. A credit to your business. Thankyou and well done

Andrew · 4 February 2016 · Moginie James Estate Agents

★★★★★ 5/5

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renting houses

I rented, out my two properties with moginie, James, I found that Rob Iyles was very helpful with morgages I understood everything that he was explaining to me. I also found Cat Deeley was extremely helpful, she went out of her way to help me rent my properties, she is extremely friendly person and very good at her job. I am very greatful of everything Cat did to help me find good tenets for both my properties.

Amanda · 2 February 2016 · Moginie James Estate Agents

★★★★★ 5/5

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Excellent service 100% of the time

Great dedicated service. Always finds fantastic tenants that perfectly match with my houses. Nothing is ever too much trouble for the staff at the Cathays office and they offer great advice and contact numbers. Everything is always done in a very friendly but always professional manner. I have a great relationship with all the girls in the office.

Sally · 2 February 2016 · Moginie James Estate Agents

★★★★★ 5/5

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Very helpful

Checkout was sorted within a matter of minutes. Bethan was really helpful and prompt in her advice.

Rhian · 25 January 2016 · Moginie James Estate Agents

★★★★★ 5/5

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Excellent service - lettings

Becky, Rhys and Sarah have been excellent and a great help throughout the process of letting out my property. I would highly recommend their services.

Gareth · 24 January 2016 · Moginie James Estate Agents

★★★★★ 5/5

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Excellent service from Rhys & Sarah, thanks

Moginie James let our flat in about 2 days! The process was very smooth and we wouldn't hesitate to use them again & recommend to others. Thanks :)

Laura · 23 January 2016 · Moginie James Estate Agents

★★★★★ 5/5

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Great for overseas landlords too

Even though I'm living in Australia, Moginie James are able to take care of all my requirements from finding a new tenant to checking out the old one and handling any issues including cleaning and maintenance that arise.

Darren · 19 January 2016 · Moginie James Estate Agents

★★★★★ 5/5

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Excellent service, highly recommended

I have been very happy with the letting services provided by Moginie James Cyncoed office. The team led by Ceri Jardine have been competent in letting several properties for me. They have get me well informed throughout the tenancy process.

Helen · 14 January 2016 · Moginie James Estate Agents

★★★★★ 4/5

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Good service with very helpful staff

Overall we received a very good standard of service from Morginie James over the past 8 years and they actively practice Continuous Improvement. Particularly helpful have been the maintainence department, Nathan Dodds and the team who have made the whole process of rental and ultimately selling a property easier.

Bob · 8 January 2016 · Moginie James Estate Agents

★★★★★ 5/5

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Letting of my flat

Brought a flat in Cardiff through this agent for my daughter when at uni. Used the same agent to let flat until i needed it for myself. They let flat quickly and give a thorough monthly update. Arranged decor and repairs providing excellent fully managed letting service.Staff are very professional, I dealt mainly with Rachel

Steven · 30 December 2015 · Moginie James Estate Agents

★★★★★ 5/5

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Good prompt customer service, being kept up to date

In touch very quickly after current tenant made property vacant, for update on our wishes for remedial work to property. Again, very quick re the bond and if anything was to be held. Response same day. Lovely, friendly chap Thanks Nathan

Kristina · 18 December 2015 · Moginie James Estate Agents

★★★★★ 5/5

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Quality property management!

What can I say? Bethan Hughes. I cannot thank you enough for the quality, urgency and care you put into every request I make, in order to give you optimum performance in the management services you provide me and my tenants. As a landlord committed to ensuring their tenants get a quality home, you help me achieve this. I cannot ask for more. Thanks ever so. Keep up the fantastic work! Sanjay.

Sanjay · 13 December 2015 · Moginie James Estate Agents

★★★★★ 5/5

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Leah Edmunds and Team

I am extremely happy with the service that the whole team and especially Leah Edmunds provide. I let 6 properties currently and find them to professional and helpful. Their knowledge of the law on tenants issues etc has been most beneficial and would strongly recommend them.

Rodney · 10 December 2015 · Moginie James Estate Agents

★★★★★ 5/5

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Excellent service

Since Moginie James set up their dedicated Maintenace Department at 108 Bute Street, I have been very impressed by the consciousness of the staff, especially their attention to detail and the urgency with which they respond to various maintenance issues. My impression is that they are all well trained by the Company and have the ability to resolve quickly any problems that arise in the day-to-day management of my properties. All the staff have a very good telephone manner which makes contact with them a pleasant experience.

Malcolm · 26 November 2015 · Moginie James Estate Agents

★★★★★ 5/5

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Always a pleasure, never a chore...

Is the impression we get when dealing with Bethan. Any problem, however minor is never a problem for her to deal with. Thank you.

Andy · 25 November 2015 · Moginie James Estate Agents

★★★★★ 5/5

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Completely reliable and trustworthy.....

The whole team have been truly amazing. We have complete peace of mind knowing that our property is in their capable hands. Nothing is too much troubles and we feel valued as landlords. Charlotte helped us secure tenants and Rebecca made sure the tenants moved in as smoothly as possible, Rebecca kept us informed every step if the way.

Andy · 25 November 2015 · Moginie James Estate Agents

★★★★★ 5/5

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Superb service

Super efficient service , they came to visit the house on the same day as asked and within 24 hours it was advertised and a really good tenant found with days ( even though it is a quiet time of the year ) They have the contacts that landlords need to get good tenants quickly. Huge thanks to the great team. We have used them before and they never fail to disappoint; great advice from beginning to end.

James · 24 November 2015 · Moginie James Estate Agents

★★★★★ 5/5

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First class!

Moginie James manage two properties for me and I feel more than happy with the care and conduct I receive in respect of these properties. I feel they are professional in their approach and have every confidence in them acting on my behalf.

Denise · 23 November 2015 · Moginie James Estate Agents

★★★★★ 5/5

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Excellent all- round service

I've been a buy- to-let landlord for some while and when it came to letting out my father's property we approached Moginie James, as they were local to the property. From the market appraisal, to the production of marketing materials, to getting the property on-line and a board outside, everything was done very efficiently. Most importantly, the property let, to very suitable tenants, within 3 weeks - for pretty much the monthly rent they had assessed and so we were very pleased. We received a text message before each viewing and feedback afterwards. They were also able to arrange an Energy Performance Certificate very quickly. I wouldn't hesitate to recommend.

Anonymous · 9 November 2015 · Moginie James Estate Agents

★★★★★ 5/5

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Rating only, no written review.

Angie · 9 November 2015 · Moginie James Estate Agents