5/5
TrustpilotRecently changed letting agents.
Recently changed letting agents. Sonya has been great, dealing with all the changes. Great communication etc.Would highly recommend. 5 star service. Thank you Sonya
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,725 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,725 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,006
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,616 reviews · 306 on Google (4.9)145 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,370 reviews · 583 on Google (4.9)165 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,288 reviews · 547 on Google (4.9)132 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,273 reviews · 493 on Google (4.8)131 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,135 reviews · 361 on Google (4.8)138 in the last 90 days
Latest reviews from every Minors and Brady office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotMinors and Brady
I have found Minors and Brady to be the best estate agents in the area. They provide clear timings and updates on house viewings and Adelaide is very professional and clear and provides regular updates. We were with Joe for a number of viewings and he was also very helpful.
5/5
TrustpilotSonya from minors and Brady is an…
Sonya from minors and Brady is an absolute star, we had a flood underneath our floor boards and Sonya got us the help we needed and also continued to check in on us after the work was complete to ensure we was happy. A stressful situation made a lot better because of Sonyas professionalism!
5/5
TrustpilotBeen really impressed with the service…
Been really impressed with the service I have received from the lettings team, in particular Sonya Balls. Extremely efficient responsive and professional service. Communication is excellent!
5/5
TrustpilotHouse Sale
Kirsten Stimpson was great, got our property live very quickly and hassle free.Would highly recommend Minors & Brady.
5/5
TrustpilotWorked with Caroline Larke from Minors…
Worked with Caroline Larke from Minors and Brady throughout a complex move. She was always on call and provided an exceptional level of service over and above what was expected 👍😊
5/5
TrustpilotClaire Wilson has been an absolute star…
Claire Wilson has been an absolute star ever week she would call with an update I would highly recommend them so on the ball can not praise them enough TOP CLASS Thankyou so much will miss your phone calls
5/5
TrustpilotSonya looks after the property we are…
Sonya looks after the property we are in and she is a pleasure to deal with. Communication is so important and she excels in this area making life so much easier. Thank you.
5/5
TrustpilotQuick Quality Service
Minors and Brady have been super quick and helpful during my house search and many queries. Adelaide in particular was on stand by for all my questions and queries and gave honest and constructive advice. They also sign posted me to my now mortgage advisor who has been brilliant!
5/5
TrustpilotBest experience
Beth was very helpful with getting all of the details together and kept us updated every step of the way , very fast response and extremely helpful in answering any questions we had , it’s been a pleasure , thank you
5/5
TrustpilotService is alway first rate
Sonya has dealt with our rental property in Norwich for a considerable time and has always been very helpful and professional. Nothing has been too much trouble for her.
5/5
TrustpilotJames who took me round the property…
James who took me round the property very informative and helpful. Then discussing all the finer details with Liam again extremely informative in explaining everything .couldn’t be more satisfied. Just hope the outcome is positive. Deryk
5/5
TrustpilotGreeted with a smile by Hannah who…
Greeted with a smile by Hannah who showed me around the property. Very knowledgeable and helpful. Thanks Hannah great job! I 😊
5/5
TrustpilotExcellent Viewing experience
We had a viewing with James in Norwich. I expected the same type of experience as with most other real estate agents. You have a question and you hardly get an answer that would be informative enough to clarify it. James was informed, engaged, communicative, and extremely pleasant. I didn't have the feeling that this was just another job for him but the fact that our dilemma of making the right choice for our new home was his concern as well. I wish him a bright career! Well done!
5/5
TrustpilotSonya Balls
Sonya was our key contact during the letting process and has been consistently prompt and informative throughout.
5/5
TrustpilotHannah Graver made the viewings easy
Hannah Graver made the viewings easy. Good communication, professional and enthusiastic. Good experience.
5/5
TrustpilotJust want to thank Sonya for all her…
Just want to thank Sonya for all her help she has given us through the recent changes. She always returns my emails and answers asap, As we live in Spain its vital we can communicate and contact business in an efficient and positive manner. I am sure she is a great addition to the team.regardsS Rzecki
5/5
TrustpilotSamuel has done a great job!
Rating only, no written review.
5/5
TrustpilotI have been dealing with Lee Mortier…
I have been dealing with Lee Mortier for a house purchase. Lee has been great, he helped to get me the property I wanted after lots of phone calls back and forth. Lee has kept me updated and always called me straight back if not been available when I have called him. Lee is friendly and does his job very well. Would highly recommend him.
5/5
TrustpilotFast and efficient service
Samuel Carpenter has just completed in tenanting a property of ours in Great Yarmouth. It has been a smooth and efficient service.
5/5
TrustpilotBrilliant Customer Service
Lexi Mulley has been fantastic in assisting me with any issues or problems in my rental house. Lexi always goes above and beyond to assist both myself and the landlord. Lexi has excellent customer service skills and has such a friendly and warm approach.
5/5
TrustpilotSonya - super-fixer!
Sonya, our agent, made the switch to new tenants go very smoothly. She handled a difficult situation with previous ones very well by being proactive and efficient. What might have been an arduous task for me was taken off my hands and sorted. I'm very happy to be doing business here!
5/5
TrustpilotRosie Turley was amazing throughout the…
Rosie Turley was amazing throughout the process. Kept me informed as the seller throughout the process and maintained regular contact even if there was no update she would inform me of such. Liaised with the buyer as well as my solicitor. I would highly recommend Rosie and Minors Brady. Thank you for such a positive and stress free sale.
5/5
TrustpilotSonia
Sonia was extremely helpful, through the renting process.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,370.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
