5/5
TrustpilotWell done Claire you were fantastic
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,714 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,714 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,995
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,606 reviews · 306 on Google (4.9)133 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,360 reviews · 583 on Google (4.9)152 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,278 reviews · 547 on Google (4.9)119 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,262 reviews · 493 on Google (4.8)119 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,126 reviews · 361 on Google (4.8)125 in the last 90 days
Latest reviews from every Minors and Brady office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotConnie was excellent
Connie was excellent! So helpful in the early stages of buying a property and completely putting our minds at ease.
5/5
TrustpilotThe Amazing Mia TT
Mia was very helpful throughout the process of buying our first home, nothing was to much in showing us the property and getting our offer accepted, amazing service, thanks Mia
5/5
TrustpilotMia Staff was really helpful
Mia Staff was really helpful, and especially being a first time buyer and not having any experience in buying a home she has made the process a lot easier for me and my partner.I'd highly recommend Mia for an honest and helpful person to assist you when buying a new home for yourself.
5/5
TrustpilotSonya is a fantastic addition to the team!!!
We recently transferred to M&B after our other letting agency closed down and we were delighted to find they had hired Sonya. We have always received exceptional customer service from her, she goes above and beyond to answer any questions and help with any problems we may have with our current rental property. She is a huge asset to any team and we hope to continue to work closely with her whilst living in this property!If we could score higher than 5* we would! Thank you for everything Sonya!
5/5
TrustpilotGreat service 👍👍👍
Sonya has been great throughout the whole process of our letting right up to anything we have needed dealing with. She has always been very polite & professional within her job & always there when we need her. Thankyou SonyaGeoff & Sara
5/5
TrustpilotGood service
Sonya has been very helpful in setting up and dealing with our tenancy. Emails are answered promptly and efficiently. Good service. Thank you.
5/5
TrustpilotLovely Hannah!
We decided to veiw a bungalow after seeing one online we liked the look of. We were greeted by a lovely Lady called Hannah Graver. We hadn't viewed a property for years. Hanna was so lovely. Patient and informative. We also met her the next day to veiw two more properties. We felt so relaxed in her company. It was as if we already knew her. Great personality and funny too. We highly recommend Hannah and would just like to say what a great asset she is to the company Minos & Brady.
5/5
TrustpilotLexi is a wonderful colleague that…
Lexi is a wonderful colleague that always goes the extra mile to support her customers, nothing is ever too much for her and a credit to your organisation!! A true keeper!!
5/5
TrustpilotFully managed lettings
We have a couple of properties managed by Sonya at Minors & Brady. She is always on top of any issues and has great contacts to sort any problems. A favourable rate too for a fully managed service.
5/5
TrustpilotExcellent service
Excellent service, our third time using minors and brady and as before excellent service prevails, James from Caister has been very helpful
5/5
TrustpilotGreat service
Could not be more pleased kept informed all the time Beth has been lovely very polite and helpful and very professional Would give her more than 5 stars ✨
5/5
TrustpilotLexi in the lettings team . . .
Lexi in the lettings team has been an amazing support and has managed both my properties very promptly with professionalism for over a year. Five Stars
5/5
TrustpilotRosie helped navigate the confusing…
Rosie helped navigate the confusing waters for us as first time buyers. It's much appreciated - fully recommend
5/5
TrustpilotService with a smile
I have been a landlady for a while with Minors & Brady and Sonya has been a perfect hands-on property manager for my portfolio and I would recommend her to help you. She always gets back to you with speed and politeness. I recommend her.
5/5
TrustpilotExcellent Service
Minors and Brady have worked tirelessly to facilitate the sale of our Property. From excellent communications and photographs, to clever marketing, its been first class. Mia Staff has been my main point of contact and has been really excellent throughout. Thoroughly recommended.
5/5
TrustpilotOur experience with letting has been…
Our experience with letting has been made so much easier because the care that Beth Linton showed us and talking us through the process, as it had been 10 years since we last had to do it.
5/5
TrustpilotImpeccable service is an understatement
I started my journey of sourcing a rentalproperty some time ago now and had the pleasure of dealing with Sonya!I was pleased to know that Sonya had transitioned to Minors and Brady as this meant I could still deal directly with her.Sonya is by far an asset to any company and M&B should value her presence within yours.I will continue, for as long as I need too, to deal with Sonya she goes above and beyond the call of duty and is professional kind and caring in what she does. The main point for me is she listens, if you say you are looking for something in particular or do not want something in particular this is taken on board and you are not inundated with houses that simply don’t suit your needs. Well done Sonya and thank you so very much for all your efforts and hard work!!
5/5
TrustpilotFrom when we viewed and accepted the…
From when we viewed and accepted the property Cassandra Creak was amazing. She would contact us regularly with updates or if there was any news we needed to be aware of. After selling our property we didn't hear from our agents. However Cassandra chased them up when needed and always contacted us with updates. We couldn't have asked for a better service, thank you Cassandra and the Team! Would also like to say thank you to Melanie who met us for several viewings, very friendly, knowledgeable about the properties and professional. Thank you Team, we love our new home!
5/5
TrustpilotGood experience
We recently purchased a house through Minors and Brady. The service was very good. Caroline Larke in the after sales team was particularly helpful, keeping us updated through the exchange and completion process which was trickier than expected! I would use Minors and Brady again.
5/5
TrustpilotSonya Balls
Sonya Balls has by far been the best agent I've dealt with in my history of renting. Never have I had so much help and support when I've needed it most as I have done with sonya and she's helped out with every request and problem I've had. Is always very friendly and happy to answer any questions we may have. Goes above and beyond to ensure our rental experience is a positive one.
5/5
TrustpilotSamuel Carpenter- Excellent Lettings Property Consultant
Samuel dealt with us when renting our property at 2 Medswell, NR29 4NU.We are very happy and satisfied with his approach.Friendly service, Easy access and readily available for communication. We also like his determination to rent the property.
5/5
TrustpilotCould not ask for a better rental property manager than Lexi.
My friend and I have been managed by Lexi from Jan 24 and she has been a god send. Always a positive person, confident and provided me with detailed answers to any small, large or occasionally stupid questions I have. She is an absolute asset to your company and I hope she is recognised as so! Will enjoy to continue to have her managing my property for as long as we can.
5/5
TrustpilotFriendly and professional
Ellie was really friendly, welcoming and informative. I had as much time as I needed to look around and did not feel rushed. Much appreciated advice given to help the decision process.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,606 reviews rated 4.9 out of 5, followed by Norwich with 2,360.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
