Minors and Brady reviews

★★★★★ 5/5

Trustpilot

Minors & Brady staff

The company staff are very accommodating. After we saw the bungalow that night, we called the company the next morning to book an appointment to view it. they arranged it immediately. We liked it enough to make an offer, that was not accepted, but the agents advised us what would be accepted and the seller agreed on the same day. Despite various delays, which at times became quite stressful, Jessica Kemp kept in constant touch, reassuring us that everything would be fine. We would like to thank all the staff at Minors & Brady and we highly recommend them.

MARYLOU · 17 September 2026

★★★★★ 5/5

Trustpilot

An estate agent with staff that can be trusted.

When Karol valued my property he was reassuring, friendly and efficient. When I talked to Abby she was incredibly helpful and supportive. My main contact, Aysegul Capti, has been wonderful.Throughout the process she has kept me fully informed of progress, has been particularly understanding, invited questions and explained procedures in clear detail. Welcoming, efficient and responsive, Aysegul was a real help to me during the long process of moving house. She is a real credit to Minors &Brady.

George · 21 September 2026

★★★★★ 5/5

Trustpilot

Outstanding

I don’t generally post reviews, but our aftersales experience with Lara G was genuinely outstanding and deserves a special mention. We had a difficult sale / purchase journey, which was made infinitely smoother by her proactivity, excellent communication, diplomacy and fantastic interpersonal skills. She was supremely organised and was our main source of information on chain progress, despite not actually being my agent! Highly recommended - thank you Lara!

T_N_J · 16 September 2026

★★★★★ 5/5

Trustpilot

From the initial phone call to talk…

From the initial phone call to talk about putting my property on the market, Becky Johnson has been extremely helpful, very proactive in arranging a valuation, and appointments. Becky has been in constant touch talking me through every aspect. Bradley who did the valuation has given honest feed back and discussed all aspects of the selling route. Brilliant service! I feel very confident with them selling my property.

Karen · 18 September 2026

★★★★★ 5/5

Trustpilot

Friendly, Informative, and Professional

Minors and Brady - staff both in the office and viewings were polite and professional. I appreciate their flexibility in booking appointments and makes us feel no hassle at all. Special mention to Laura, lovely and very helpful who showed us around some properties today. She even give us few recommendations of things to consider in choosing the best house for us. Great experience all in all!

Elenny · 19 September 2026

★★★★★ 5/5

Trustpilot

5* for Julia

My 5* goes purely to Julia. I can’t comment on anything else as we were asked to conduct 2/2 of our own viewings where we then sold and therefore had lots of direct contact with our buyer where we could communicate to make things smoother. But Julia was absolutely fantastic, she genuinely cared for our very long and bumpy journey to buying our new home and checked in regularly with compassion and professionalism and kept the chain moving as well as chasing our very slow solicitors! Minors and Brady are lucky to have her.

Charlotte · 23 May 2026

★★★★★ 5/5

Trustpilot

Minors and Brady really did stand out…

Minors and Brady really did stand out against the other estate agents we had previously used to sell our house. Having been on and off the market for about 4 years, with no luck and repeatedly missing out on properties we liked due to not being able to sell ours, Minors and Brady managed it for us. We went on the market in August, sold in Oct and moved in Feb. They made the whole process easy and stress free. Special mention to Claire Wilson, who was assigned to us once we accepted the offer on our house. She checked in weekly, chased solicitors and the buyers and sellers of our new house every week, ready to update me on a Wednesday. It meant I didn’t have to worry about doing it myself, and felt like we were a priority. Our removal company couldn’t believe how smoothly and quickly completion happened on the day. I would always use Minors and Brady in the future and would recommend to anyone looking for a truly decent, local estate agent.

Laura · 21 May 2026

★★★★★ 5/5

Trustpilot

Exceptional aftersales agent Julia made buying process as smooth as possible.

Me and my partner were first time buyers, and Minors and Brady have been great throughout the process. However, our aftersales agent Julia Pauluch gave us such exceptional service. As inexperienced first time buyers, Julia was incredibly patient, responsive and incredibly supportive. She has gone above and beyond on our behalf when navigating difficult situations, keeping excellent communication throughout and gave us expert advice to guide us through stages of the sale. At the end of the conveyancing process, I was struggling with University exams on top of the immense stress of purchasing our first home. But due to Julia's empathy, professionalism and good nature she enabled our sale to run as smooth as possible and her communication was outstanding. Without Julia's incredible help I don't know if we would have gotten such a great outcome, this review alone cannot simply put into words how phenomenal she has been. Minors and Brady have exceptional and super informative staff and we would recommend them to anyone. Due to our experience with Julia who is an exemplary aftersales agent, we will be using Minors and Brady in the future where possible.

Lily · 19 May 2026

★★★★★ 5/5

Trustpilot

Very proffessional

Very proffessional. Great service from start to finish. They kept us informed at every step of the way. During the stressful period of accepting offer to exchanging contracts our aftersales progresser, Aysegul was brilliant. She went above and beyond to keep us informed and assist in any way to try to make our life easier. Fantastic service

Warren · 17 September 2026

★★★★★ 5/5

Trustpilot

First House Purchase

Bought my first house through Minors and Brady, they were excellent every step of the way. Cass was the agent dealing with the after sales for us, and she was so refreshing to work alongside. She was constantly chasing solicitors to get us to completion and was calling weekly to give progress updates. Couldn't recommend enough.

Jack · 22 September 2026

★★★★★ 5/5

Trustpilot

Exceptional service from Minors and…

Exceptional service from Minors and Brady! recently rented through them and the process was incredibly smooth. A massive thank you to Sam Burton, who provided quick, clear communication and was always willing to go above and beyond to help us out. Highly professional and stress-free, we couldn't recommend Sam and the team enough!

Ola · 21 September 2026

★★★★★ 5/5

Trustpilot

Just like to say a big Thank You to Jess

Just like to say a big Thank You to Jess in the aftersales team for doing such a great job in making the end of my journey so smooth. She kept me updated at all times and was very good at hassling the solicitors 😂 Jess was always very polite and professional. I would 100% recommend M&B. Thanks Jess and keep up your good work 😀

Nina · 29 May 2026

★★★★★ 5/5

Trustpilot

I had a really positive experience…

I had a really positive experience dealing with James Roe at Minor & Brady. James was extremely helpful, attentive, and professional throughout the whole process. He was always quick to respond, kept me updated, and went above and beyond to make everything as smooth and stress-free as possible.

Adedamola · 21 September 2026

★★★★★ 5/5

Trustpilot

Just bought a house from minors and…

Just bought a house from minors and Brady the service has been absolutely perfect especially from after sale team which I highly recommend Jessica kemp she has done a fantastic job she keeps you informed for anything and everything was in time I would recommend this to anyone

Freddie · 17 September 2026

★★★★★ 5/5

Trustpilot

Brilliant Service from Claire

The service provided to us by Claire Wilson was fantastic, she kept us updated throughout the process, calling us at least once a week to catch up or with any news. She was very friendly and helpful and responded to all our queries quickly.

John · 18 September 2026

★★★★★ 5/5

Trustpilot

Minors and Brady have been superb !

Minors and Brady have been superb in the process of selling our house. In particular Anya who has guided us through the aftersales process, liasing efficiently with all parties, chasing, and keeping us informed along the way. We must also mention Kyle and the team in the Dereham office, who were proactive in finding viewings, then negociating and securing a sale.

G · 19 May 2026

★★★★★ 5/5

Trustpilot

Jess did an exceptional job throughout…

Jess did an exceptional job throughout the sales process of selling our house. She went above and beyond to help us every step of the way, always keeping us informed. Her professionalism, dedication, and support were outstanding, and we truly appreciated all of her hard work. We would highly recommend Jess to anyone looking to sell their home.

Jackie · 29 May 2026

★★★★★ 5/5

Trustpilot

Triple A Service! Amazing Aftersales Aysegul

Aysegul has been a driving force behind getting this sale and purchase finally over the line. It's been a long and winding road, but throughout, Aysegul showed empathy, compassion and incredible professionalism and I am forever grateful for that. We cannot wait to turn the page and start a new chapter in our new forever home!

Susie · 29 May 2026

★★★★★ 5/5

Trustpilot

We would like to thank Cassandra in…

We would like to thank Cassandra in aftersales for all the help with our purchase. It was 11 weeks to offer to completion. She kept us fully informed at each stage and answered or questions swiftly

Alison · 21 September 2026

★★★★★ 5/5

Trustpilot

Our moving experience was made super…

Our moving experience was made super easy and pleasant with Minors and Brady. We were helped by Brooklyn, who was incredibly friendly and polite and explained everything clearly to us. A lovely member of the team! Usually moving is very stressful, but this has had minimal stress and so straight forward. Thank you!

Katty · 25 May 2026

★★★★★ 5/5

Trustpilot

I cannot recommend Minors and Brady…

I cannot recommend Minors and Brady enough! Selling a property is usually stressful, but Julia Pauluch and the team made the process seamless. They were honest, always available to answer questions, and genuinely cared about getting me the best result. Thank you so, so much. I really appreciate the support throughout the process.

SCzubaj · 23 May 2026

★★★★★ 5/5

Trustpilot

Unthank Road Norwich

Thank you all the staff at Minors and Brady Unthank Road. A special Thank you to Aysegul who was a great help with the after sales. As sometimes happens it wasn’t straightforward and was a long and challenging process. Aysegul was very helpful and kept us up to date on everything, THANK YOU

Maria · 21 May 2026

★★★★★ 5/5

Trustpilot

Informative viewing led by Lara from Minors and Brady

Thank you to Lara for leading a very comprehensive and informative viewing. Lara had a very professional approach and had all the information we needed to hand. Lara had very good knowledge about the property and locality. We felt relaxed with time to view thoroughly and ask questions. Thank you Lara.

Elizabeth · 25 May 2026

★★★★★ 5/5

Trustpilot

Excellent service and helpful staff

For the duration of the letting process we were working with Sam Carpenter and we couldn’t have had a better experience, from the beginning Sam was so helpful and answered any questions we had, he always checked in with us and was so easy to work with. I couldn’t have asked for anyone better to help make this process as smooth as it was.

Ciara · 23 September 2026