Trusted Agent profile
★★★★★
4,641 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Caister-On-Sea, Wroxham and Dereham. Together they have 4,641 reviews on four platforms, rated 4.9 out of 5 overall.
2,243
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,969
Reviews on Trustpilot
Business-wide
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Minors and Brady's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotViewing with Jamie.
We have had Jamie multiple times when viewing houses and he never fails. He can answer every question that’s asked without hesitation. On top of this Jamie makes you feel relaxed and comfortable when doing viewings and not pressured. When viewing more houses with Minors and Brady we will definitely be requesting Jamie.
4/5
TrustpilotHome viewing
Jamie met us outside the property, he was very approachable and friendly to both me and my parents who came along as a 2nd pair of eyes. Answered all my questions and alowed us to have a good look around the property.
5/5
TrustpilotJamie was a great agent to show me…
Jamie was a great agent to show me around some very unusual properties on the market
Thanks for your review, Wesley! It’s great to hear Jamie made your viewings an enjoyable experience, we hope you found something that caught your eye!
5/5
TrustpilotExcellent service again
The second time we have used Minors and Brady and they were equally as good if not better than the first time. Nothing was a problem, no question trivial and Jessica Kemp was always available with advice and updates
Thanks for choosing Minors & Brady again, Eleanor! It's great to know you had such a good experience for a second time. Having someone you can rely on for advice and regular updates makes all the difference, and we're glad Jessica was there to help whenever you needed her.
5/5
TrustpilotVery friendly staff
Very friendly staff, had knowledge off the property's we looked at which was very helpful. I didn't have to wait long to get a viewing.
Thanks for your review, Jason! It’s great to hear our team made your viewings easy to arrange and that their knowledge of the properties was helpful.
5/5
TrustpilotProperty viewing
Jamie helped me and my partner view a property we were looking to purchase today. We made our experience stress free and made us feel relaxed when we had any questions. Jamie was very bubbly and friendly that made me and my partner feel at ease when viewing the property. Thankyou so much for a wonderful experience.
Thanks for your review, Sara! It’s lovely to hear Jamie helped make your viewing an enjoyable experience for both you and your partner. Looking for a property can feel like a big step, so it’s great that Jamie helped you feel comfortable and confident asking questions. We hope the search goes well!
5/5
TrustpilotProfessional
I didn't have much interaction with the team over the course of the sale but they managed it quickly and effectively. The after sales team were proactive in progressing the sale and always kept me informed. There was a slight issue but they resolved it professionally.
Thanks for taking the time to leave a review, Linus. We’re glad the team helped keep things moving and that our after-sales team kept you updated along the way. It’s also good to hear any issues were handled professionally.
5/5
TrustpilotMel from the Caister branch went above…
Mel from the Caister branch went above and beyond, taking me to all the properties I wanted to see, and then one more, so big shout out for all the effort and if I have to buy or sell again I'll be back :) All the best. Amina
Thanks for your lovely review, Amina! It’s great to hear Mel went the extra mile to help you explore your options and make the most of your viewings. We’ll be here to help whenever you’re ready to buy or sell again!
5/5
TrustpilotWe had a very good experience with…
We had a very good experience with Lauren when viewing 3 different properties in Lowestoft last week. Lauren was well prepared with notes and with brochures and was happy to answer all our questions. She was very professional and friendly at the same time. We would happily recommend Minors and Brady.
Thanks for your review, Adriana! It’s great to hear Lauren helped make your viewings so useful, with everything well prepared and plenty of time to answer your questions. Thank you for recommending Minors & Brady!
5/5
TrustpilotHosted by Amelia
We had a viewing this weekend hosted by Amelia, she gave us a warm welcome and confidently presented the property highlighting its key elements. It was nice that she took the time to get to know us as a couple.
Thanks for your review, Nathan! It’s lovely to hear Amelia made you both feel welcome and took the time to understand what you were looking for. We’re glad you found her approachable and that she gave you the time and space to get a proper feel for the property.
5/5
TrustpilotHelpful and friendly
When showing us a property, Lauren was helpful and friendly.
Thank you for your review Sarah, we're happy to hear you enjoyed your viewing with Lauren!
5/5
TrustpilotJessica Kemp
Jessica Kemp was very helpful throughout the stressful process of buying a house. I would recommend Minors & Brady in the future.
Thank you for your recommendation Max! It's great to hear Jessica was able to help you through this stressful process, all the best settling into your new home!
5/5
TrustpilotMinors and Brady have been professional…
Minors and Brady have been professional throughout. Aysegul Capti has seen our sale through to completion by being attentive and quick to respond to queries. Thanks very much.
Thanks for your review, Jamie! It’s great to hear Aysegul was so attentive and responsive throughout your sale, helping keep things moving through to completion. We’re glad you found the team professional from start to finish.
5/5
TrustpilotAfter a long and stressful sale.
After a long and stressful sale. Through out the whole process Jess from Minors and Brady was there with us.Always happy to help and Advise Many Thanks Jess DeanD
Thanks for your review, Dean! It’s good to hear Jess was there to support you through what sounds like a challenging sale, always ready to help and offer advice when needed.
5/5
TrustpilotJessica Kemp was very helpful and kept…
Jessica Kemp was very helpful and kept us updated on the progress of our purchase. I would highly recommend Minors & Brady to anyone looking to sell their property.
Thanks for your review, Susan! It’s great to hear Jessica kept you informed throughout your purchase and was such a helpful support along the way. We appreciate your recommendation.
5/5
Trustpilotvery professional from you and I have…
very professional from you and I have to say that Jessica Kemp was a tremendous help throughout the sale. I will highly recommend Minors and Brady to family and friends.
Thanks for your review, David! It’s great to hear Jessica was such a valuable support throughout your sale and helped make the process a positive experience. We appreciate your recommendation and your confidence in Minors & Brady!
5/5
TrustpilotJessica kemp was amazing
Jessica kemp was amazing. Checked on status of sale and purchase. Clear communications and professional at all times. Would definitely recommend.
Thanks for your review! It’s great to hear Jessica kept a close eye on both your sale and purchase and made sure communication stayed clear throughout. We’re glad you felt well supported by her professional and proactive approach.
5/5
TrustpilotThis company did an excellent job…
This company did an excellent job selling our house and then chasing up solicitors etc to make sure it went smoothly. We can’t recommend them enough
Thanks for your recommendation! It’s great to hear you felt supported not only with the sale itself but also with keeping things moving between solicitors. We know how important it is to have a team that stays on top of things, and we’re glad you had such a good experience
5/5
TrustpilotConnor was great
I viewed a flat today with Connor, and I couldn’t have asked for a better experience. He was friendly, professional and took the time to show me everything, making sure all my questions were answered. He made the whole viewing process feel comfortable and straightforward, and I really appreciated how helpful he was throughout. A big thank you to Connor for making such a positive first impression. I would definitely recommend Minors & Brady based on my experience today!
Thanks for sharing your experience, Cameron! It’s great to hear Connor made you feel comfortable during your viewing and took the time to answer all your questions. Thanks for recommending us!
5/5
TrustpilotWe have been thoroughly impressed with…
We have been thoroughly impressed with the service Minors and Brady have given us from start to finish. They have handled both our sale and purchase with excellent communication and patience. We would like to thank everyone and mention in particular Adelaide Overy who sealed the final deal! But heartfelt thanks to the whole team who has helped us along the way...Lloyd, Abbie, Bea, Matthew, Karol, Aidan, Finlay... the list goes on!
Thank you for such a lovely review! It’s great to hear the team made such a difference throughout your sale and purchase, keeping communication clear and supporting you along the way. Congratulations on reaching the finish line, and it’s especially lovely to hear Adelaide helped bring everything together! We wish you all the best for what comes next.
5/5
TrustpilotSarah has been amazing!!
Sarah at Minors and Brady has been incredible in securing my new home. I can’t thank her enough for all she has done. Thank you so much again, Grace
Congratulations on your new home, Grace! It’s lovely to hear Sarah was such a great support in helping you secure your property. We’re glad she made such a difference, we hope you’re settling in well!
5/5
TrustpilotMinors & Brady found our new home.
We are very thankful to Lauren from Minors & Brady for her kindness, gentleness and efficiency showing us around our choice of properties. We had a specific list of requirements, of which was taken into account. Lauren was exceptionally approachable and we felt at ease with her. There was no awkwardness (which we had felt with another company); the viewing was perfect, we were able to look with ease and time to take it in. We were not rushed and we fell in love with the property. Lauren took care of us well and we now look forward to completing all necessary paperwork in the purchase of our new home.
Thank you for such a lovely review, Ann! It’s wonderful to hear Lauren made you feel so comfortable and took the time to understand exactly what you were looking for. Finding a home you love is such an exciting moment, and we’re glad she helped make the viewings relaxed and enjoyable. We wish you all the best with the next steps towards your new home!
5/5
TrustpilotI am writing these reviews special for…
I am writing these reviews special for Jessica Kemp. She helped me a lot with a very difficult sale and I don’t have enough words to say her THANK YOU for her help.
Thank you for such a heartfelt review, Eugenia! It’s lovely to hear Jessica was such a strong support during what sounds like a particularly difficult sale. We’re glad her help made a difference when you needed it most.
5/5
TrustpilotLloyd from minors & Brady
Lloyd was very a pleasant man , he was on time, and very patient. He gave helpful advice and knowledge .
Thanks for your review, Bee! It’s great to hear Lloyd was so pleasant and patient, and that you found his advice and knowledge helpful.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lowestoft has the most, with 2,580 reviews rated 4.9 out of 5, followed by Norwich with 2,333.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards: Minors and Brady, Norwich won Trusted Agent; Minors and Brady, Wroxham won Trusted Agent; Minors and Brady, Caister-On-Sea won Trusted Agent.
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