Every review we hold for the Wroxham office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot5* for Julia
My 5* goes purely to Julia. I can’t comment on anything else as we were asked to conduct 2/2 of our own viewings where we then sold and therefore had lots of direct contact with our buyer where we could communicate to make things smoother. But Julia was absolutely fantastic, she genuinely cared for our very long and bumpy journey to buying our new home and checked in regularly with compassion and professionalism and kept the chain moving as well as chasing our very slow solicitors! Minors and Brady are lucky to have her.
Charlotte · 23 May 2026
Agent replied · 28 May 2026
Thank you for your review, Charlotte! It sounds like quite a journey, so it’s great to hear Julia was such a consistent support throughout, keeping things moving and staying on top of everything, especially with slower solicitors involved. Her care and regular check ins clearly made a real difference - we're happy to hear it!
★★★★★ 5/5
TrustpilotMinors and Brady really did stand out…
Minors and Brady really did stand out against the other estate agents we had previously used to sell our house. Having been on and off the market for about 4 years, with no luck and repeatedly missing out on properties we liked due to not being able to sell ours, Minors and Brady managed it for us. We went on the market in August, sold in Oct and moved in Feb. They made the whole process easy and stress free. Special mention to Claire Wilson, who was assigned to us once we accepted the offer on our house. She checked in weekly, chased solicitors and the buyers and sellers of our new house every week, ready to update me on a Wednesday. It meant I didn’t have to worry about doing it myself, and felt like we were a priority. Our removal company couldn’t believe how smoothly and quickly completion happened on the day. I would always use Minors and Brady in the future and would recommend to anyone looking for a truly decent, local estate agent.
Laura · 21 May 2026
Agent replied · 28 May 2026
Thank you for your review, Laura. After such a long time trying to sell, it must have been a huge relief to finally get things moving and complete so smoothly! It’s great to hear the process felt straightforward this time around, and that Claire’s weekly updates and persistence meant you didn’t have to carry the stress yourself. Lovely to hear everything came together so well on the day, and we appreciate your recommendation!
★★★★★ 5/5
TrustpilotExceptional aftersales agent Julia made buying process as smooth as possible.
Me and my partner were first time buyers, and Minors and Brady have been great throughout the process. However, our aftersales agent Julia Pauluch gave us such exceptional service. As inexperienced first time buyers, Julia was incredibly patient, responsive and incredibly supportive. She has gone above and beyond on our behalf when navigating difficult situations, keeping excellent communication throughout and gave us expert advice to guide us through stages of the sale. At the end of the conveyancing process, I was struggling with University exams on top of the immense stress of purchasing our first home. But due to Julia's empathy, professionalism and good nature she enabled our sale to run as smooth as possible and her communication was outstanding. Without Julia's incredible help I don't know if we would have gotten such a great outcome, this review alone cannot simply put into words how phenomenal she has been. Minors and Brady have exceptional and super informative staff and we would recommend them to anyone. Due to our experience with Julia who is an exemplary aftersales agent, we will be using Minors and Brady in the future where possible.
Lily · 19 May 2026
Agent replied · 28 May 2026
Thank you for your review, Lily! Buying your first home can feel overwhelming, especially with everything else going on, so it’s great to hear Julia supported you both so well throughout. We're happy to hear how positive your experience has been, and we appreciate your recommendation!
★★★★★ 5/5
TrustpilotHighly recommend
This was the fastest and easiest process I’ve ever gotten through to rent a property (as a EU native, the process can be so tricky with referencing).Sam Carpenter was the person in charge of overseeing the whole process and he was excellent! Always willing to answer all of our questions and doing it promptly all the way until the day we picked up our keys. Very happy with the overall service provided
Joana · 18 May 2026
Agent replied · 28 May 2026
Thank you for your review, Joana. It’s great to hear the process felt so quick and straightforward, especially given how tricky referencing can be, and that Sam was consistently helpful and responsive right through to key collection!
★★★★★ 5/5
GoogleI could not be happier with the service I had been provided by Minors and Brady. Sam Burton from Lettings met with me on a Friday to value and have photos taken of my property. A previous agent struggled with finding tenants. By the Monday Sam had successfully arranged multiple viewings and secured a tenant by the evening of Monday. Within 3 days Sam achieved what another agent failed to do in weeks. Professional, helpful and reassuring experience. I couldn’t be happier and would 100% recommend Sam and Minors and Brady.
Jenny · 16 March 2026
Agent replied · 16 April 2026
Thank you, Jenny. We’re pleased Sam was able to act quickly and secure a tenant for you in such a short time. It’s great to hear the process felt professional and reassuring, and we appreciate your recommendation!
★★★★★ 5/5
TrustpilotAysegul made things happen.
Aftersales people are so important, after you have sold your house, you need a good person to push things through, be a strong communicator and just get things done. I can truly say that Aysegul Capti was the perfect person you need in Aftersales. She made things happen and ensured everyone delivered as expected. Made a complex process easy and with finesse. Thank you Aysegul
Customer · 18 May 2026
Agent replied · 28 May 2026
Thank you for your review. You’re absolutely right, aftersales can make or break the whole experience, and it’s great to hear Aysegul delivered exactly what was needed! We're happy to hear she made such a difference throughout.
★★★★★ 5/5
TrustpilotI could not be happier
I could not be happier with our experience with Minors and Brady. Samuel Carpenter is amazing, he has been so helpful and accommodating every step of the way in our house move. Nothing has been too much of an ask, I can't thank him enough for making this whole process simple and putting my mind at ease time and time again. Thank you!
Fay · 19 May 2026
Agent replied · 28 May 2026
Thank you for your review, Fay. It’s lovely to hear Samuel made such a positive impact on your move, keeping things simple and helping you feel at ease throughout!
★★★★★ 5/5
TrustpilotMinors and Brady have been superb !
Minors and Brady have been superb in the process of selling our house. In particular Anya who has guided us through the aftersales process, liasing efficiently with all parties, chasing, and keeping us informed along the way. We must also mention Kyle and the team in the Dereham office, who were proactive in finding viewings, then negociating and securing a sale.
G · 19 May 2026
Agent replied · 28 May 2026
Thank you for your review! It’s great to hear the whole team supported you so well, from Kyle and the Dereham office securing the sale to Anya keeping everything moving and everyone informed during aftersales.
★★★★★ 5/5
TrustpilotFriendly and helpful staff at Minors and Brady.
I purchased a home through Minors and Brady and I have to say it was quick and easy. Claire was extremely helpful and even helped me with an enquiry after I had moved in. I found all the staff friendly and helpful, no matter who answered the phone when I contacted them. I can highly recommend.
D · 19 May 2026
Agent replied · 28 May 2026
Thank you for your recommendation! We're happy to hear the purchase felt quick and straightforward, and that Claire continued to be helpful even after you’d moved in. It’s also really good to know the whole team came across as friendly and supportive throughout!
★★★★★ 5/5
TrustpilotOur moving experience was made super…
Our moving experience was made super easy and pleasant with Minors and Brady. We were helped by Brooklyn, who was incredibly friendly and polite and explained everything clearly to us. A lovely member of the team! Usually moving is very stressful, but this has had minimal stress and so straight forward. Thank you!
Katty · 25 May 2026
Agent replied · 28 May 2026
Thank you for your review, Katty! It's really nice to hear your move felt straightforward and low stress, which is not always the case. Brooklyn’s friendly approach and clear communication clearly made a big difference along the way!
★★★★★ 5/5
TrustpilotI cannot recommend Minors and Brady…
I cannot recommend Minors and Brady enough! Selling a property is usually stressful, but Julia Pauluch and the team made the process seamless. They were honest, always available to answer questions, and genuinely cared about getting me the best result. Thank you so, so much. I really appreciate the support throughout the process.
SCzubaj · 23 May 2026
Agent replied · 28 May 2026
Thank you for your recommendation! It’s great to hear the process felt seamless, especially as selling can often be stressful. Julia and the team clearly made a strong impression with their honesty, availability and support throughout.
★★★★★ 5/5
TrustpilotUnthank Road Norwich
Thank you all the staff at Minors and Brady Unthank Road. A special Thank you to Aysegul who was a great help with the after sales. As sometimes happens it wasn’t straightforward and was a long and challenging process. Aysegul was very helpful and kept us up to date on everything, THANK YOU
Maria · 21 May 2026
Agent replied · 28 May 2026
Thank you for your review, Maria. It sounds like it wasn’t the easiest journey, so it’s great to hear Aysegul helped keep everything on track and made sure you were kept updated throughout!
★★★★★ 5/5
TrustpilotInformative viewing led by Lara from Minors and Brady
Thank you to Lara for leading a very comprehensive and informative viewing. Lara had a very professional approach and had all the information we needed to hand. Lara had very good knowledge about the property and locality. We felt relaxed with time to view thoroughly and ask questions. Thank you Lara.
Elizabeth · 25 May 2026
Agent replied · 28 May 2026
Thank you for your review, Elizabeth. It’s great to hear Lara made the viewing feel thorough and well paced, with all the information ready and plenty of time for you to take everything in and ask questions!
★★★★★ 5/5
GoogleGreat experience with this estate agent. Everyone has been helpful, polite, and quick to respond. Thank you to Abi McIntosh, who has been our main point of contact throughout the start of our purchase journey. She answered all my questions, kept me updated, and was always a pleasure to speak to.
Really grateful for all the support so far.
Shola · 19 March 2026
Agent replied · 16 April 2026
Thank you for your review. We’re pleased Abi has been helpful and responsive in supporting you at the start of your purchase, and that you’ve found the team polite and easy to deal with. We appreciate your feedback!
★★★★★ 5/5
GoogleA massive thank you to Julia for your hard work, professionalism and understanding to close our sale as quickly as possible- you went over and above and helped make what is a stressful time much easier. Also thanks to the whole team who are super friendly and helpful but I wanted to make sure Julia was called out as she is a true asset to any company.
Joanna · 16 December 2025
Agent replied · 26 December 2025
Thank you for sharing this Joanna. It is great to hear how much Julia’s hard work and understanding helped make a stressful time feel more manageable, and we're glad she was able to get things over the line for you so quickly. We will make sure your message is passed on to her and the rest of the team.
★★★★★ 5/5
TrustpilotLee’s photos are amazing.
We just received the photos shot by Lee yesterday. Fantastic photos so impressed and not can’t wait to see the evening photos which will be shot next week. As well as fantastic photos Lee is genuinely a very nice bloke.
Stan · 26 May 2026
Agent replied · 28 May 2026
Thanks for your review, Stan. It's great to hear you’re so impressed with the photos already, and even better that Lee made the whole experience enjoyable as well!
★★★★★ 5/5
TrustpilotWe have just sold a house with Minors &…
We have just sold a house with Minors & Brady, they were very good at there jobs, one member in particular Julia Pauluch was very helpful and kept us up to date at all times. Would recommend this company 5*
Julie · 16 May 2026
Agent replied · 28 May 2026
Thank you for your recommendation Julie! It’s great to hear the sale went smoothly and that Julia kept you updated throughout, that kind of communication really helps everything feel under control.
★★★★★ 4/5
TrustpilotMinors and Brady supported me
Minors and Brady supported me through a long and challenging sale. They kept me up to date and Ayse was persistent in pushing the sale forwards despite the challenges. Everyone I spoke to was polite, supportive and helpful.
Sarah · 16 May 2026
Agent replied · 28 May 2026
Thank you for your review, Sarah. It sounds like a tough sale, so it’s really good to hear the team stayed supportive and kept you in the loop throughout. Ayse’s persistence clearly helped keep things moving when it mattered most, and it’s great to know the wider team were just as helpful along the way!
★★★★★ 5/5
TrustpilotAnya- After sales
After a stressful and very long 10 months we finally got there and that’s with thanks to Anya in aftersales. She has been amazing with our purchase from the beginning all the way through to the end.
Emily · 19 May 2026
Agent replied · 28 May 2026
Thank you for your review Emily! Ten months is a long time to be in the middle of a move, so it’s great to hear Anya supported you so consistently from start to finish. We're happy to hear you felt in such good hands, and even better that you’ve finally reached the finish line!
★★★★★ 5/5
TrustpilotOutstanding Service from Start to Finish 5* Experience
Minors & Brady have been outstanding in all aspects regarding our property sale from start to finish. All of the staff with whom I had contact were friendly, professional and attentive to every detail. But I would be remiss if I did not especially commend and pay tribute to Aysegul Capti in aftersales. Aysegul is, without question, the best estate agent we could have hoped for. Her work ethic, professionalism and sheer determination are on another level. She is unbelievably proactive, always three steps ahead, anticipating every possible hurdle and resolving it before it even becomes an issue.
Babs · 22 February 2026
★★★★★ 5/5
TrustpilotWhat an excellent service we received…
What an excellent service we received from Lauren and the team at Minors & Brady. Becky, who met us at the property, was very professional and informative, knowing a lot about the local area. We were impressed she took so many notes: we had many questions! After making an offer on the property we were swiftly called by Lauren who helped us efficiently through all that is admin. We are very pleased with our buying experience. Thank you :0)
Annette · 22 February 2026
★★★★★ 1/5
TrustpilotRudeness beyond contempt
Lying, arrogance, rudeness. Where do I start? Very pleasant young lady Ellen who showed us round the property and was extremely helpful. However, once Ange had left, it all went to pot. The people who took over were so rude. When all the contracts had been exchanged and the money had changed hands at midday. We didn’t get a call to pick up keys until 1440 hours. We are in our 60s it was a complete disaster trying to get everything out of our property. We couldn’t hire a company to move us as the moving date kept changing. We had two days notice to move. Would NEVER EVER in a million years go anywhere near this company in my lifetime and I suggest others think carefully about it too. I have worked for the NHS many years and if I spoke or behaved the way these people did I would have been sacked.
Ladybug · 22 May 2026
Agent replied · 28 May 2026
We're sorry to hear how stressful this experience was for you, especially on moving day. We appreciate you recognising Ellen’s support during the earlier stages, and we’re sorry the experience didn’t remain consistent. We’d really like the opportunity to look into what happened here and understand where things went wrong, so please do get in touch with us directly so we can review this properly.
★★★★★ 1/5
TrustpilotCall them MINORS & THE BRADY CRAP BUNCH ....his estate agent has got to be the…
This estate agent has got to be the worst ive ever encountered...... even half a star rating is way too much for this minors & Brady bunch . Their sales men welcome you in with million doolar smiles allegedly owners son he shows u the property...... pass the sale onto A so called other sales man Theo they sell u a dream ... sell ur home 🏡 and we shall reserve this for you 3 4 5 months when ur ready we complete then just as I almost sold my property bang Mr Brady bunch Theo gets another sales woman to deliver the bad news we've sold ur plot to someone else they offered us 1k deposit and £10k more than what u were offering all this by phone call ..... really ? They sell u a dream and almost potentially left me homeless 💔 wow really . Then had the odacity to call 📞 me again it fell through do u want plot 26 again he'll no told him to keep it . AVOID NORFOLK MINORS & BRADY BUNCH At all cost unless u want to be homeless then ur in right place good luck on that one 👍 👌🏾
Frank · 20 May 2026
Agent replied · 28 May 2026
We're sorry to hear about your frustrating and upsetting experience Frank, this is not the level of service we aim to provide.
We’d like the opportunity to look into this properly and understand exactly what happened. Please get in touch with us directly so we can review the situation and address your concerns.
★★★★★ 5/5
TrustpilotOutstanding Estate agents⭐️⭐️⭐️⭐️⭐️
I can't honestly thank Minors and Brady enough for the outstanding job they've done for my daughter and son in-laws new home purchase! The personal touch they gave to their journey was absolutely amazing and far beyond what was expected. They helped my daughter and son in-law navigate through some huge obstacles, which made a really stressful situation and near mental breakdown just bearable. Biggest acknowledgement to 2 fabulous people Jessica Kemp and Dan whom without there professionalism and empathy, i fear this deal would never of probably happened. Please please use this estate agents they exceeded expectations!⭐️⭐️⭐️⭐️⭐️ Jasmine Rayners grateful Mother!)
Mrs · 17 May 2026
Agent replied · 28 May 2026
Thanks for your review! It makes us happy to hear how much of a difference the team made during what sounds like a very challenging process for your daughter and son in law. Jessica and Dan clearly went above and beyond, not just in getting things over the line, but in supporting them through the more difficult moments as well. That kind of care and persistence can make all the difference!
We’re so glad everything worked out in the end, and we appreciate your kind recommendation!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.