Every review we hold for the Wroxham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent estate agents
Excellent service friendly staff.
Maddie has really been exceptional really help with all the solicitor chasing, have had better communication from Maddie than our own estate agent
Thank you Maddie for the smooth process and taking a lot of pressure of us both.
Graham · 1 October 2026
Agent replied · 10 October 2026
Thanks for your review, Graham! It’s great to hear Maddie was so proactive with the solicitor chasing and kept communication moving when you needed it most. We’re glad her support helped take some of the pressure off and made the process feel smoother.
★★★★★ 5/5
TrustpilotWe have been thoroughly impressed with…
We have been thoroughly impressed with the service Minors and Brady have given us from start to finish. They have handled both our sale and purchase with excellent communication and patience. We would like to thank everyone and mention in particular Adelaide Overy who sealed the final deal! But heartfelt thanks to the whole team who has helped us along the way...Lloyd, Abbie, Bea, Matthew, Karol, Aidan, Finlay... the list goes on!
NandA · 9 October 2026
★★★★★ 5/5
TrustpilotAfter sales service
Jess in after sales has been brilliant at weekly check-ins and updates. If we had any questions she had the answers or found the answers out for us efficiently. Thank you Jess for your help getting us through to the end.
Lorna · 2 October 2026
Agent replied · 10 October 2026
Thanks for your review, Lorna! It’s great to hear Jess was such a reliable support throughout your aftersales process and kept you updated each week. We’re glad she was always able to help with your questions and keep things moving through to the end.
★★★★★ 5/5
TrustpilotMinors and Brady have been superb !
Minors and Brady have been superb in the process of selling our house. In particular Anya who has guided us through the aftersales process, liasing efficiently with all parties, chasing, and keeping us informed along the way. We must also mention Kyle and the team in the Dereham office, who were proactive in finding viewings, then negociating and securing a sale.
G · 19 May 2026
Agent replied · 28 May 2026
Thank you for your review! It’s great to hear the whole team supported you so well, from Kyle and the Dereham office securing the sale to Anya keeping everything moving and everyone informed during aftersales.
★★★★★ 5/5
TrustpilotVery impressed!
All the staff we've dealt with have been very friendly and polite. Adelaide was very patient and helpful in negotiations, happy to offer any advice required and highly professional and efficient in processing the memorandum of sale within 24 hours.
Mr · 7 October 2026
Agent replied · 10 October 2026
Thanks for your review! It’s great to hear you’ve found everyone you’ve dealt with so friendly and professional, and that Adelaide was such a helpful support during the negotiations. We’re glad she was able to offer useful advice and get everything processed so promptly.
★★★★★ 5/5
TrustpilotIsobel was very friendly and helpful
Isobel was very friendly and helpful. Very much appreciated it, that she took her shoes off and asked potential tenants to do the same as tenants were still living at the property. Very smartly dressed and professional.
Anne · 5 October 2026
Agent replied · 10 October 2026
Thanks for your review, Anne! It’s lovely to hear Isobel was so friendly and professional. We’re glad she made you feel comfortable during the viewing
★★★★★ 5/5
TrustpilotFriendly and helpful staff at Minors and Brady.
I purchased a home through Minors and Brady and I have to say it was quick and easy. Claire was extremely helpful and even helped me with an enquiry after I had moved in. I found all the staff friendly and helpful, no matter who answered the phone when I contacted them. I can highly recommend.
D · 19 May 2026
Agent replied · 28 May 2026
Thank you for your recommendation! We're happy to hear the purchase felt quick and straightforward, and that Claire continued to be helpful even after you’d moved in. It’s also really good to know the whole team came across as friendly and supportive throughout!
★★★★★ 5/5
TrustpilotOur moving experience was made super…
Our moving experience was made super easy and pleasant with Minors and Brady. We were helped by Brooklyn, who was incredibly friendly and polite and explained everything clearly to us. A lovely member of the team! Usually moving is very stressful, but this has had minimal stress and so straight forward. Thank you!
Katty · 25 May 2026
Agent replied · 28 May 2026
Thank you for your review, Katty! It's really nice to hear your move felt straightforward and low stress, which is not always the case. Brooklyn’s friendly approach and clear communication clearly made a big difference along the way!
★★★★★ 5/5
TrustpilotI cannot recommend Minors and Brady…
I cannot recommend Minors and Brady enough! Selling a property is usually stressful, but Julia Pauluch and the team made the process seamless. They were honest, always available to answer questions, and genuinely cared about getting me the best result. Thank you so, so much. I really appreciate the support throughout the process.
SCzubaj · 23 May 2026
Agent replied · 28 May 2026
Thank you for your recommendation! It’s great to hear the process felt seamless, especially as selling can often be stressful. Julia and the team clearly made a strong impression with their honesty, availability and support throughout.
★★★★★ 5/5
TrustpilotUnthank Road Norwich
Thank you all the staff at Minors and Brady Unthank Road. A special Thank you to Aysegul who was a great help with the after sales. As sometimes happens it wasn’t straightforward and was a long and challenging process. Aysegul was very helpful and kept us up to date on everything, THANK YOU
Maria · 21 May 2026
Agent replied · 28 May 2026
Thank you for your review, Maria. It sounds like it wasn’t the easiest journey, so it’s great to hear Aysegul helped keep everything on track and made sure you were kept updated throughout!
★★★★★ 5/5
TrustpilotInformative viewing led by Lara from Minors and Brady
Thank you to Lara for leading a very comprehensive and informative viewing. Lara had a very professional approach and had all the information we needed to hand. Lara had very good knowledge about the property and locality. We felt relaxed with time to view thoroughly and ask questions. Thank you Lara.
Elizabeth · 25 May 2026
Agent replied · 28 May 2026
Thank you for your review, Elizabeth. It’s great to hear Lara made the viewing feel thorough and well paced, with all the information ready and plenty of time for you to take everything in and ask questions!
★★★★★ 4/5
TrustpilotI highly recommend this estate agent…
I highly recommend this estate agent for anyone looking to sell a property. From the very beginning, their communication was outstanding. They kept us updated at every stage of the process, promptly answering questions. The marketing of the property was efficient and timely. They took care producing professional photos showing the best features of the home.
Having a named agent for after-sales who stayed actively involved, chasing up solicitors and ensuring everything moved smoothly across the finish line was reassuring . I wouldn't hesitate to recommend them.
Customer · 30 September 2026
Agent replied · 10 October 2026
Thanks for taking the time to share such detailed feedback! It’s great to hear you felt well supported from the initial marketing through to the aftersales process, with clear communication and regular updates along the way. We’re glad having a dedicated aftersales contact gave you that extra reassurance and helped keep everything moving towards completion. We appreciate your recommendation!
★★★★★ 1/5
TrustpilotI'm currently looking to move from my…
I'm currently looking to move from my current rental and have seen a few properties listed, however, I have pets and despite asking upfront it does not appear that Minors & Brady will respond to a simple and genuine question about a property before taking your details and booking viewings which is concerning as it leads me to believe that they will decide on the answer as to whether they like you or not. My first experience was through Right Move and I was upfront at the start of the phone call with Minors & Brady that I have small pets, they proceeded to take my details for 10 minutes before telling me the landlord does not want pets.
They list properties to let when they don't have access to them for viewings, I assume as current tenants are still in the property. Photos are old photos.
Finding a suitable property is hard enough without information being withheld from potential tenants. I have been in my current rental for 8 years, I work full time and I have always paid my rent on time. I am simply looking to move more central but my experience with Minors & Brady has made it feel more stressful than it should be.
Lisa · 30 September 2026
Agent replied · 10 October 2026
Thank you for sharing your feedback, Lisa. We’re sorry to hear your experience has been frustrating, particularly around getting clear information about pet policies and property availability before arranging a viewing. We understand why this would be disappointing and appreciate you raising these concerns. We will be raising this with the team to ensure it doesn't happen again.
★★★★★ 5/5
TrustpilotVery Competent and Professional Agency
Minors and Brady have a very good understanding of market conditions and made good use of published data and analysis in what was a difficult market. After the sale of my house had been agreed, Claire Wilson provided an excellent service in keeping on top of difficult issues with the Council and made sure that the sale could proceed by keeping in close contact with all parties. This is very necessary where there is a chain involving other properties and particularly to prevent people from dropping out.
Richard · 29 September 2026
Agent replied · 10 October 2026
Thanks for your review, Richard! It’s great to hear you felt confident in our approach to the market and that Claire was such a consistent support once your sale was agreed. Keeping communication moving between everyone involved can make a real difference when there’s a chain, so we’re glad Claire was able to stay on top of things and help keep your sale progressing.
★★★★★ 5/5
GoogleGreat experience with this estate agent. Everyone has been helpful, polite, and quick to respond. Thank you to Abi McIntosh, who has been our main point of contact throughout the start of our purchase journey. She answered all my questions, kept me updated, and was always a pleasure to speak to.
Really grateful for all the support so far.
Shola · 19 March 2026
Agent replied · 16 April 2026
Thank you for your review. We’re pleased Abi has been helpful and responsive in supporting you at the start of your purchase, and that you’ve found the team polite and easy to deal with. We appreciate your feedback!
★★★★★ 5/5
TrustpilotClaire Wilson is a credit to your…
Claire Wilson is a credit to your company.Her conscientious professionalism has made the process of purchasing a property a very smooth and less stressful experience.Many thanks to all staff.
Mr · 1 October 2026
Agent replied · 10 October 2026
Thank you for your review! It’s lovely to hear Claire helped make your purchase feel smoother and less stressful through her professional and conscientious approach. We’re glad you felt well supported by Claire and the wider team.
★★★★★ 5/5
GoogleA massive thank you to Julia for your hard work, professionalism and understanding to close our sale as quickly as possible- you went over and above and helped make what is a stressful time much easier. Also thanks to the whole team who are super friendly and helpful but I wanted to make sure Julia was called out as she is a true asset to any company.
Joanna · 16 December 2025
Agent replied · 26 December 2025
Thank you for sharing this Joanna. It is great to hear how much Julia’s hard work and understanding helped make a stressful time feel more manageable, and we're glad she was able to get things over the line for you so quickly. We will make sure your message is passed on to her and the rest of the team.
★★★★★ 5/5
TrustpilotAYSEGUL
Dealing with Aysegul was so easy. Very helpful and always keeping me informed of progress. If I had a problem she was very prompt in dealing with it.
Vinted · 29 September 2026
Agent replied · 10 October 2026
Thanks for your review! It’s great to hear Aysegul made everything feel so straightforward and kept you informed throughout. We’re glad she was quick to help whenever you had an issue.
★★★★★ 5/5
TrustpilotLloyd from minors & Brady
Lloyd was very a pleasant man , he was on time, and very patient. He gave helpful advice and knowledge .
Bee · 7 October 2026
Agent replied · 10 October 2026
Thanks for your review, Bee! It’s great to hear Lloyd was so pleasant and patient, and that you found his advice and knowledge helpful.
★★★★★ 5/5
TrustpilotLee’s photos are amazing.
We just received the photos shot by Lee yesterday. Fantastic photos so impressed and not can’t wait to see the evening photos which will be shot next week. As well as fantastic photos Lee is genuinely a very nice bloke.
Stan · 26 May 2026
Agent replied · 28 May 2026
Thanks for your review, Stan. It's great to hear you’re so impressed with the photos already, and even better that Lee made the whole experience enjoyable as well!
★★★★★ 5/5
TrustpilotWe have just sold a house with Minors &…
We have just sold a house with Minors & Brady, they were very good at there jobs, one member in particular Julia Pauluch was very helpful and kept us up to date at all times. Would recommend this company 5*
Julie · 16 May 2026
Agent replied · 28 May 2026
Thank you for your recommendation Julie! It’s great to hear the sale went smoothly and that Julia kept you updated throughout, that kind of communication really helps everything feel under control.
★★★★★ 5/5
Trustpilot5 Star Experience
Minors and Brady have been fantastic at helping us sell our house and making the process as smooth as possible from start to finish. Molly in particular is a credit to the team. She kept us regualrly updated on what was happening and really helped push the sale along when things out of our control popped up. Thank you guys for everything you have done! 5*
Jem · 5 October 2026
Agent replied · 10 October 2026
Thanks for your review, Jem! It’s great to hear Molly was such a proactive support throughout your sale and kept you updated while working hard to keep things moving when unexpected issues came up. We’re glad the team helped make the process feel as smooth as possible, and we appreciate the 5-star recommendation!
★★★★★ 4/5
TrustpilotMinors and Brady supported me
Minors and Brady supported me through a long and challenging sale. They kept me up to date and Ayse was persistent in pushing the sale forwards despite the challenges. Everyone I spoke to was polite, supportive and helpful.
Sarah · 16 May 2026
Agent replied · 28 May 2026
Thank you for your review, Sarah. It sounds like a tough sale, so it’s really good to hear the team stayed supportive and kept you in the loop throughout. Ayse’s persistence clearly helped keep things moving when it mattered most, and it’s great to know the wider team were just as helpful along the way!
★★★★★ 5/5
TrustpilotOutstanding Service from Start to Finish 5* Experience
Minors & Brady have been outstanding in all aspects regarding our property sale from start to finish. All of the staff with whom I had contact were friendly, professional and attentive to every detail. But I would be remiss if I did not especially commend and pay tribute to Aysegul Capti in aftersales. Aysegul is, without question, the best estate agent we could have hoped for. Her work ethic, professionalism and sheer determination are on another level. She is unbelievably proactive, always three steps ahead, anticipating every possible hurdle and resolving it before it even becomes an issue.
Babs · 22 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
