Every review we hold for the Wroxham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAnya- After sales
After a stressful and very long 10 months we finally got there and that’s with thanks to Anya in aftersales. She has been amazing with our purchase from the beginning all the way through to the end.
Emily · 19 May 2026
Agent replied · 28 May 2026
Thank you for your review Emily! Ten months is a long time to be in the middle of a move, so it’s great to hear Anya supported you so consistently from start to finish. We're happy to hear you felt in such good hands, and even better that you’ve finally reached the finish line!
★★★★★ 5/5
TrustpilotWhat an excellent service we received…
What an excellent service we received from Lauren and the team at Minors & Brady. Becky, who met us at the property, was very professional and informative, knowing a lot about the local area. We were impressed she took so many notes: we had many questions! After making an offer on the property we were swiftly called by Lauren who helped us efficiently through all that is admin. We are very pleased with our buying experience. Thank you :0)
Annette · 22 February 2026
★★★★★ 5/5
TrustpilotGreat service
Steve was very friendly helpful and really listened to what I am looking for
Tracy · 7 October 2026
Agent replied · 10 October 2026
Thanks for your review, Tracy! It’s great to hear Steve was so friendly and helpful, and took the time to really understand what you’re looking for. We’re glad you felt listened to and supported, and hope he can help you find the right property!
★★★★★ 1/5
TrustpilotRudeness beyond contempt
Lying, arrogance, rudeness. Where do I start? Very pleasant young lady Ellen who showed us round the property and was extremely helpful. However, once Ange had left, it all went to pot. The people who took over were so rude. When all the contracts had been exchanged and the money had changed hands at midday. We didn’t get a call to pick up keys until 1440 hours. We are in our 60s it was a complete disaster trying to get everything out of our property. We couldn’t hire a company to move us as the moving date kept changing. We had two days notice to move. Would NEVER EVER in a million years go anywhere near this company in my lifetime and I suggest others think carefully about it too. I have worked for the NHS many years and if I spoke or behaved the way these people did I would have been sacked.
Ladybug · 22 May 2026
Agent replied · 28 May 2026
We're sorry to hear how stressful this experience was for you, especially on moving day. We appreciate you recognising Ellen’s support during the earlier stages, and we’re sorry the experience didn’t remain consistent. We’d really like the opportunity to look into what happened here and understand where things went wrong, so please do get in touch with us directly so we can review this properly.
★★★★★ 1/5
TrustpilotCall them MINORS & THE BRADY CRAP BUNCH ....his estate agent has got to be the…
This estate agent has got to be the worst ive ever encountered...... even half a star rating is way too much for this minors & Brady bunch . Their sales men welcome you in with million doolar smiles allegedly owners son he shows u the property...... pass the sale onto A so called other sales man Theo they sell u a dream ... sell ur home 🏡 and we shall reserve this for you 3 4 5 months when ur ready we complete then just as I almost sold my property bang Mr Brady bunch Theo gets another sales woman to deliver the bad news we've sold ur plot to someone else they offered us 1k deposit and £10k more than what u were offering all this by phone call ..... really ? They sell u a dream and almost potentially left me homeless 💔 wow really . Then had the odacity to call 📞 me again it fell through do u want plot 26 again he'll no told him to keep it . AVOID NORFOLK MINORS & BRADY BUNCH At all cost unless u want to be homeless then ur in right place good luck on that one 👍 👌🏾
Frank · 20 May 2026
Agent replied · 28 May 2026
We're sorry to hear about your frustrating and upsetting experience Frank, this is not the level of service we aim to provide.
We’d like the opportunity to look into this properly and understand exactly what happened. Please get in touch with us directly so we can review the situation and address your concerns.
★★★★★ 5/5
TrustpilotOutstanding Estate agents⭐️⭐️⭐️⭐️⭐️
I can't honestly thank Minors and Brady enough for the outstanding job they've done for my daughter and son in-laws new home purchase! The personal touch they gave to their journey was absolutely amazing and far beyond what was expected. They helped my daughter and son in-law navigate through some huge obstacles, which made a really stressful situation and near mental breakdown just bearable. Biggest acknowledgement to 2 fabulous people Jessica Kemp and Dan whom without there professionalism and empathy, i fear this deal would never of probably happened. Please please use this estate agents they exceeded expectations!⭐️⭐️⭐️⭐️⭐️ Jasmine Rayners grateful Mother!)
Mrs · 17 May 2026
Agent replied · 28 May 2026
Thanks for your review! It makes us happy to hear how much of a difference the team made during what sounds like a very challenging process for your daughter and son in law. Jessica and Dan clearly went above and beyond, not just in getting things over the line, but in supporting them through the more difficult moments as well. That kind of care and persistence can make all the difference!
We’re so glad everything worked out in the end, and we appreciate your kind recommendation!
★★★★★ 5/5
TrustpilotJosh was incredibly helpful and…
Josh was incredibly helpful and friendly at every property we viewed. Couldn’t have asked for more throughout the buying experience, both when viewing the properties and during the follow up.
Doug · 27 May 2026
Agent replied · 28 May 2026
Thank you Doug for your review. It's great to hear Josh was so helpful and friendly throughout your viewings and follow ups. That kind of support really helps make the buying experience feel much easier!
★★★★★ 5/5
TrustpilotBungalow Sale
We have just sold my nans bungalow through M+B and the whole process was really smooth. The bungalow sold in 2 weeks and exchanged within 3-4 months of being marketed online. The service throughout was brilliant, from the premarket valuation and excellent pictures, all the way through to after sales and exchange. Aysegul looked after us after the offer was accepted through to exchange and she was absolutely brilliant. We received updates every week without fail and she tirelessly chased the other side to get us exchanged quickly and to resolve any small issues. Thank you to Aysegul and all of the team.
Liam · 23 December 2025
★★★★★ 5/5
TrustpilotWould like to thank minors and Brady…
Would like to thank minors and Brady for making this a smooth experience, Brooklyn was brilliant in assisting me with any questions I had. Keep up the good work.
Richard · 22 May 2026
Agent replied · 28 May 2026
Thanks for your review, Richard. It's great to hear the process felt smooth and that Brooklyn was on hand to help with any questions along the way!
★★★★★ 5/5
TrustpilotI have viewed a couple of homes with…
I have viewed a couple of homes with minors and Brady and every time they have been really helpful and got back to me really quick. Ive met Connor at the homes a couple of times now and he's really polite and answers any questions ive had. Would definitely recommend this company to others x
Gayle · 7 October 2026
Agent replied · 10 October 2026
Thanks for your review, Gayle! It’s great to hear you’ve found the team so helpful and responsive throughout your property search. We’re glad Connor has made such a good impression at your viewings and has always been happy to answer your questions. We appreciate the recommendation and hope we can help you find the right home!
★★★★★ 5/5
TrustpilotOnce again minors and Brady have been…
Once again minors and Brady have been amazing, from initial meeting to viewings to sale of the house every step has been handled efficiently and professionally. Jamie and the team in the office were brilliant, and cass in the after sales team kept us up to date with everything, communicated with the buyers and the solicitors for us and made sure everything went smoothly and stress free! Can't recommend enough
Viki · 20 February 2026
★★★★★ 4/5
TrustpilotAftersales better than Sales Department
Overall getting started with valuation and putting the house on market was straight forward Ange was very helpful and explained everything. we found the sales department very stressful and felt pressured from sales team constant ringing, allowing offers to be accepted then asking for more final offers once agreed. But once we found somewhere, Ayesgul from after sales team had been amazing throughout really pushed to get a date sorted over Christmas and get the sale completed.
Emma · 22 December 2025
★★★★★ 5/5
GoogleThank you to Alex O for providing us with a relaxed, no pressure viewing. Alex allowed us to view the property at our own pace with no sales pitch but was there to answer any questions as required.
Sarah · 16 February 2026
Agent replied · 16 April 2026
Thank you for your feedback Sarah! It's great that Alex provided a relaxed, no pressure viewing and was available to answer questions when needed!
★★★★★ 5/5
TrustpilotFTB - Great Company!
I fell in love with a property and in less than a week Minors & Brady sorted out so much stuff so quickly for me! I am a first time buyer so I wasn't entirely sure about a lot of things, but they helped me as much as they could. Highly recommend them
Katherine · 5 October 2026
Agent replied · 10 October 2026
Congratulations on finding your first home, Katherine! It’s great to hear the team were able to help you navigate everything so quickly and give you the support you needed as a first-time buyer. We’re glad we could make the process feel a little easier, and appreciate your recommendation!
★★★★★ 1/5
GoogleI viewed a property with them. I was interested in buying, but needed some specific information before making an offer. They did not have it at hand, and would email it over to me. They didn’t. I chased them 4 times over the next two weeks, through email and phone calls, and they just told me they will send it, but never did, without that information I was not willing to make an offer so moved on. During that time the seller reduced the price. If you are selling - avoid them, from my experience they do not do the simplest of tasks to help you get a sale for the best price.
Daniel · 16 March 2026
Agent replied · 16 April 2026
Thank you for bringing this to our attention, Daniel. We’re sorry to hear about your experience, as this is not the standard of service we aim to provide. If you would be happy to contact us directly, we would like to look into this further and understand who conducted the viewing and who you dealt with in the office so we can review what happened.
★★★★★ 5/5
GoogleWe recently sold our house in Blofield with Minors & Brady and we were very impressed from start to finish. Communication was excellent from the moment of first contact. The agents were polite, professional and reliable. We were very happy with the professional photos that they took, they were noticeably better than other listings. The photographer was thorough and wanted to showcase the property as best he could.
Our house sold in approximately 3 weeks and the after sales team were incredibly helpful with chasing up the solicitors and giving updates.
I would recommend and would choose to use them again.
THE · 16 March 2026
Agent replied · 16 April 2026
Thank you for your review! We’re pleased you were happy with the service from start to finish, from the photography and marketing through to the aftersales support. It’s great to hear your property sold quickly and that communication remained clear throughout. We appreciate your recommendation!
★★★★★ 5/5
TrustpilotI had a great experience with Minors…
I had a great experience with Minors and Brady Oulton Broad. I was selling my late fathers house which added extra complications but they were organised and pro-active and goy me an offer. Claire from the aftershaves team helped enormously talking to all parties. When I was let down by a cleaner she conacted their lettings team to find someone who would come out an a bank holiday weekend. Recommend highly.
Peter · 23 May 2026
Agent replied · 28 May 2026
Thank you for your review Peter. Selling in those circumstances can be more complex, so it’s great to hear the team stayed organised and proactive throughout! Claire clearly went the extra mile to help keep everything on track, even stepping in to find a solution at short notice. We appreciate your recommendation!
★★★★★ 5/5
TrustpilotProperty viewing
We had the pleasure of meeting Laura at a property we would very much love to purchase Laura was very professional and lovely.
Mrs · 16 May 2026
Agent replied · 28 May 2026
Thank you for your 5-star review! It's great to hear Laura made such a positive impression, being both professional and approachable during your viewing. Fingers crossed it all works out with the property.
★★★★★ 5/5
TrustpilotAysegul Capti
Aysegul Capti was a great help throughout the process and kept us up to date with what was happening.
Sally · 22 May 2026
Agent replied · 28 May 2026
Thank you for your review, Sally. It’s great to hear Aysegul kept you well informed throughout, those regular updates really help keep everything clear and on track!
★★★★★ 5/5
Trustpilotvery professional from you and I have…
very professional from you and I have to say that Jessica Kemp was a tremendous help throughout the sale. I will highly recommend Minors and Brady to family and friends.
David · 10 October 2026
★★★★★ 1/5
TrustpilotMinors and Brady just can't take no for…
Minors and Brady just can't take no for an answer. Today, having already been explicitly told that we don't want any contact with them, they post a hand-written note though our door about the property we have for sale elsewhere in the village. Look up my previous review of Minors and Brady when I complained before about being harassed by them. Simply sick of this estate agent.
Andrew · 20 May 2026
Agent replied · 28 May 2026
Hi Andrew, we're really sorry to hear this has happened again. Being contacted after you’ve clearly asked not to be is understandably frustrating, and that’s not the experience we want anyone to have. Please contact us directly so we can look into this properly and make sure your details are removed and no further contact is made.
★★★★★ 5/5
TrustpilotAfter a long and stressful sale.
After a long and stressful sale.
Through out the whole process
Jess from Minors and Brady was there with us.Always happy to help and Advise
Many Thanks Jess
DeanD
Dean · 10 October 2026
★★★★★ 5/5
TrustpilotJessica Kemp was very helpful and kept…
Jessica Kemp was very helpful and kept us updated on the progress of our purchase. I would highly recommend Minors & Brady to anyone looking to sell their property.
Susan · 10 October 2026
★★★★★ 5/5
TrustpilotLara was a wonderful consultant
Lara was a wonderful consultant. Very friendly, polite and gave great guidance regarding a property we were viewing.
Mia · 16 May 2026
Agent replied · 28 May 2026
Thanks for your review, Mia. Really nice to hear Lara made the viewing feel easy and helpful, her friendly approach and guidance clearly made a difference!
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