Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotA truly outstanding team who made my purchase effortless from start to finish
I cannot recommend Minor & Brady highly enough!
From start to finish, they were absolutely brilliant. I genuinely felt that they cared about me as a customer and wanted to achieve the very best outcome for me, rather than simply seeing me as another sale.
Their communication and follow-up were outstanding. At no point did I ever have to chase them for anything, they were always one step ahead, keeping me informed and making sure everything was progressing as it should. The whole process was completed in just 8 weeks, which was fantastic.
As I live a long distance away from the property I was purchasing, I was initially concerned about how easy the process would be to manage remotely. However, I felt completely secure and confident that everything was in safe hands, and Minor & Brady made the whole experience incredibly straightforward and stress-free.
When I finally popped into the shop to collect the keys, the whole team were so friendly and welcoming. Although I had never actually met Stuart personally, he jumped up and greeted me like an old friend, which really summed up the warm and personable approach of the whole team.
Minor & Brady are a young, professional, enthusiastic and genuinely caring team, and it was a pleasure to have them handle my purchase.
I would highly recommend them to anyone looking to buy or sell a property. Fantastic service from beginning to end!
Di · 5 October 2026 · Minors and Brady Norwich
Agent replied · 22 September 2026
Thank you for such a thoughtful review! It’s fantastic to hear you felt supported throughout your purchase and that our communication helped make the process straightforward. Eight weeks from start to finish is a great result, and we’re glad you could feel confident that everything was being looked after even from a distance. It’s also lovely to hear how welcoming the team were when you collected the keys. We appreciate your recommendation and such kind words about the whole team!
★★★★★ 5/5
Trustpilot5 Star Experience
Minors and Brady have been fantastic at helping us sell our house and making the process as smooth as possible from start to finish. Molly in particular is a credit to the team. She kept us regualrly updated on what was happening and really helped push the sale along when things out of our control popped up. Thank you guys for everything you have done! 5*
Jem · 5 October 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thanks for your review, Jem! It’s great to hear Molly was such a proactive support throughout your sale and kept you updated while working hard to keep things moving when unexpected issues came up. We’re glad the team helped make the process feel as smooth as possible, and we appreciate the 5-star recommendation!
★★★★★ 5/5
GoogleWe recently used minors and Brady after finding our dream house, they managed to get us a viewing despite the property having a lot of interest, the entire team were very helpful throughout the entire process, a pleasure to deal with, I’d highly recommend them to anyone looking to buy 5*
Josh · 4 October 2026 · Minors and Brady Lowestoft
Agent replied · 11 October 2026
Thanks for your review, Josh! It’s great to hear the team were able to arrange a viewing despite the level of interest in the property and that you found everyone so helpful throughout. We’re glad you had such a positive experience and appreciate the recommendation!
★★★★★ 5/5
TrustpilotViewed a property in Attleborough
Viewed a property in Attleborough, Norfolk with Josh. Josh was incredibly patient and friendly throughout my viewing, whilst also having a good amount of knowledge about the house and the housing market in general. Although in the end that specific property was not the one for me, I am glad that it was Josh as it makes a big difference having a warm, friendly estate agent. Thanks 😊
Laura · 4 October 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thanks for your review, Laura! It’s lovely to hear Josh made such a good impression during your viewing and that his friendly, patient approach helped make the experience enjoyable, even though the property wasn’t quite right for you. We’re glad his knowledge and genuine approach stood out!
★★★★★ 5/5
GoogleConnie from Minors and Brady has been an absolute godsent! She was extremely patient and communicative, and was quick to offer solutions to any issues we were having in the process of putting an offer in on a house. A delight to work with! Thanks so much Connie!
Alex · 3 October 2026 · Minors and Brady Norwich
Agent replied · 10 October 2026
Thanks for your review, Alex! It’s lovely to hear Connie was so patient and communicative while you were putting your offer together, and that she was quick to help whenever something came up. We’re glad she made the process feel a little easier and that you enjoyed dealing with her.
★★★★★ 5/5
GoogleI was most impressed with the professionalism and effectiveness of the Norwich office of Minors and Brady Our house was sold STC speedily and for above the asking price Connie Staff's level of communication was exemplary
Wendy · 3 October 2026 · Minors and Brady Norwich
Agent replied · 10 October 2026
Thank you for your review, Wendy! It’s great to hear Connie and the Norwich team made such a strong impression, and that you were happy with both the service and communication throughout your sale. We’re glad everything moved along so smoothly.
★★★★★ 5/5
TrustpilotThank you to Claire Wilson and the team…
Thank you to Claire Wilson and the team at Minors and Brady. Claire was our liason at the Estate Agent. She phoned us regularly with progress updates, coordinating with the buyers, their solicitor and our conveyancer. Keeping the sale to the forefront and pushing the completion through.
We would recommend Minors and Brady if you are considering a property.
Michael · 3 October 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thanks for your review, Michael! It’s great to hear Claire kept things moving with regular updates and stayed on top of communication between everyone involved in your sale. We’re glad her persistence helped keep things progressing towards completion, and we appreciate your recommendation!
★★★★★ 5/5
TrustpilotAfter sales service
Jess in after sales has been brilliant at weekly check-ins and updates. If we had any questions she had the answers or found the answers out for us efficiently. Thank you Jess for your help getting us through to the end.
Lorna · 2 October 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thanks for your review, Lorna! It’s great to hear Jess was such a reliable support throughout your aftersales process and kept you updated each week. We’re glad she was always able to help with your questions and keep things moving through to the end.
★★★★★ 5/5
TrustpilotLauren/ viewing
Lauren, who showed us around was both professional and informative and was very easy to engage with.
5 STARS
T.Large · 2 October 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thanks for your review! It’s great to hear Lauren made such a good impression during your viewing and that you found her professional, informative and easy to talk to. We appreciate the 5-star rating!
★★★★★ 5/5
TrustpilotLloyd was incredibly helpful with so…
Lloyd was incredibly helpful with so much knowledge of the property and the business itself, incredibly patient when it comes to questions and answers them professionally. What a great guy! Definitely recommend Lloyd if you want a viewing of a property or even a friendly chat!
Tori · 2 October 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thanks for your review, Tori! It’s great to hear Lloyd was so knowledgeable and patient when answering your questions, and that you found him professional and approachable throughout. We’re glad he made such a good impression and appreciate you recommending him!
★★★★★ 5/5
TrustpilotIf you want someone to steer you…
If you want someone to steer you through the purchase of a property Claire Wilson is the person to have in your corner. She always check everything is going ok and checks in each week to make sure. Couldn’t have got through it all without her guiding hand, cheers.
Customer · 1 October 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thanks for your review! It’s great to hear Claire was such a consistent support throughout your purchase and made sure you always knew how things were progressing. We’re glad her regular check-ins and guidance helped make the process feel a little easier.
★★★★★ 5/5
TrustpilotExcellent estate agents
Excellent service friendly staff.
Maddie has really been exceptional really help with all the solicitor chasing, have had better communication from Maddie than our own estate agent
Thank you Maddie for the smooth process and taking a lot of pressure of us both.
Graham · 1 October 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thanks for your review, Graham! It’s great to hear Maddie was so proactive with the solicitor chasing and kept communication moving when you needed it most. We’re glad her support helped take some of the pressure off and made the process feel smoother.
★★★★★ 5/5
TrustpilotClaire Wilson is a credit to your…
Claire Wilson is a credit to your company.Her conscientious professionalism has made the process of purchasing a property a very smooth and less stressful experience.Many thanks to all staff.
Mr · 1 October 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thank you for your review! It’s lovely to hear Claire helped make your purchase feel smoother and less stressful through her professional and conscientious approach. We’re glad you felt well supported by Claire and the wider team.
★★★★★ 5/5
TrustpilotAysegul kept me well informed…
Aysegul kept me well informed throughout the entire process of selling my apartment and also purchasing the next property that we were moving into.
She was understanding, calm, and clear with information and advice, which she gave without the need to be pressed.
It is important to have someone honest, to the point, and who understands what is going on at each stage of the buying and selling process. Without Aysegul, this experience would have been a lot more frustrating.
Overall, Minors and Brady have been very good from start to finish, and I would highly recommend them for buying or selling property. Thank you.
Consumer · 1 October 2026 · Minors and Brady Caister-On-Sea
Agent replied · 11 October 2026
Thank you for such a thoughtful review! It’s lovely to hear Aysegul was such a calm and consistent support while you were managing both your sale and purchase. We’re glad her clear communication, honest advice and understanding helped take some of the frustration out of what can be a complicated process. We appreciate your recommendation and your kind words about the wider team!
★★★★★ 5/5
TrustpilotWe would like to thank Molly H
We would like to thank Molly H , for her great work she has been doing over the past 2 months on the purchase of a property for us , Molly has acted very professionally and has been very pro active along the whole way.
A great asset to the company, we hope we get to deal with Molly again in the future .
Thank you
Mark · 1 October 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thanks for your review, Mark! It’s great to hear Molly has been such a proactive and professional support throughout your purchase and has kept things moving over the past couple of months.
★★★★★ 5/5
TrustpilotRichard from minors and Brady is the…
Richard from minors and Brady is the best property manager I have dealt with! he has been extremely professional and would highly recommend him to any prospective landlords or tenants - thanks again
Aaron · 30 September 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thanks for your review, Aaron! It’s great to hear Richard has made such a strong impression with his professional approach and that you’ve felt well looked after. We appreciate the recommendation and your kind words about his service!
★★★★★ 5/5
TrustpilotClaire acted as our after sales…
Claire acted as our after sales advisor. She has been very prompt with updates and offering advice and guidance when asked. Overall a very good experience with Claire and the M&B team.
I would recommend M&B whole heartedly.
Tony · 30 September 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thanks for your review, Tony! It’s great to hear Claire was such a helpful support during your aftersales process and was always on hand with prompt updates, advice and guidance when needed. We’re glad you had such a positive experience with Claire and the wider team, and appreciate your recommendation!
★★★★★ 5/5
TrustpilotAmazing Experience
Can’t recommend Minors and Brady enough. Though my experience with any member of the team has been lovely, friendly and kind - I have to give a special mention to Sam C who truly went above and beyond to make a situation/issue out of anyone’s control, not only feel manageable, but actually reached the best possible solution and outcome for me. As a result, I’ve been able to settle into my new home with no further stress. Friendly, compassionate and couldn’t do more to help!
D · 30 September 2026 · Minors and Brady Dereham
Agent replied · 10 October 2026
Thanks for such a lovely review! It’s great to hear Sam C was able to step in when things became difficult and help find a solution that worked for you. We’re glad his support and understanding helped take away some of the stress and allowed you to settle into your new home.
★★★★★ 4/5
TrustpilotI highly recommend this estate agent…
I highly recommend this estate agent for anyone looking to sell a property. From the very beginning, their communication was outstanding. They kept us updated at every stage of the process, promptly answering questions. The marketing of the property was efficient and timely. They took care producing professional photos showing the best features of the home.
Having a named agent for after-sales who stayed actively involved, chasing up solicitors and ensuring everything moved smoothly across the finish line was reassuring . I wouldn't hesitate to recommend them.
Customer · 30 September 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thanks for taking the time to share such detailed feedback! It’s great to hear you felt well supported from the initial marketing through to the aftersales process, with clear communication and regular updates along the way. We’re glad having a dedicated aftersales contact gave you that extra reassurance and helped keep everything moving towards completion. We appreciate your recommendation!
★★★★★ 5/5
TrustpilotI can’t recommend Brooklyn highly…
I can’t recommend Brooklyn highly enough. He was incredibly helpful throughout the whole process of bringing in new tenants.
Everything happened during a very busy summer period when I simply didn’t have the time or emotional headspace to fully focus on such a big change. Having Brooklyn there made an enormous difference. He was professional, reliable and supportive every step of the way, taking care of things with the kind of attention and commitment you would expect from someone helping their own family.
It was such a relief to know that I had someone I could turn to, trust and genuinely rely on. Nothing ever felt like too much trouble, and I always felt that everything was being handled professionally and with care.
Brooklyn truly went above and beyond, and I would happily recommend his services to anyone looking for someone professional, trustworthy and genuinely committed to helping their clients.
Thank you, Brooklyn, for making what could have been a very stressful experience so much easier.
Lenka · 30 September 2026 · Minors and Brady Wroxham
Agent replied · 10 October 2026
Thanks for such a lovely and thoughtful review, Lenka! It’s fantastic to hear Brooklyn was such a reliable support during what sounds like a particularly busy and stressful time. We’re glad he was able to take some of the pressure off, handle things with care and professionalism, and give you confidence that everything was being looked after!
★★★★★ 1/5
TrustpilotI'm currently looking to move from my…
I'm currently looking to move from my current rental and have seen a few properties listed, however, I have pets and despite asking upfront it does not appear that Minors & Brady will respond to a simple and genuine question about a property before taking your details and booking viewings which is concerning as it leads me to believe that they will decide on the answer as to whether they like you or not. My first experience was through Right Move and I was upfront at the start of the phone call with Minors & Brady that I have small pets, they proceeded to take my details for 10 minutes before telling me the landlord does not want pets.
They list properties to let when they don't have access to them for viewings, I assume as current tenants are still in the property. Photos are old photos.
Finding a suitable property is hard enough without information being withheld from potential tenants. I have been in my current rental for 8 years, I work full time and I have always paid my rent on time. I am simply looking to move more central but my experience with Minors & Brady has made it feel more stressful than it should be.
Lisa · 30 September 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thank you for sharing your feedback, Lisa. We’re sorry to hear your experience has been frustrating, particularly around getting clear information about pet policies and property availability before arranging a viewing. We understand why this would be disappointing and appreciate you raising these concerns. We will be raising this with the team to ensure it doesn't happen again.
★★★★★ 5/5
TrustpilotCustomer Service is back!
Molly was my Aftersales contact and I cannot fault the service I received.
Every week Molly called me with an update, but most importantly she did all the chasing and just got things pushed to be done. It took a lot of stress out of the moving house process.
I've had other companies provide some shocking customer service recently, so having Molly really did put some faith back that there are people out there who are passionate about their job and provide great customer service.
Mr · 29 September 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thanks for sharing this! It’s fantastic to hear Molly took such a proactive approach to your aftersales process and kept things moving with regular updates and plenty of chasing behind the scenes. We’re glad having her there took some of the stress out of your move and gave you confidence in the service you were receiving!
★★★★★ 5/5
TrustpilotAYSEGUL
Dealing with Aysegul was so easy. Very helpful and always keeping me informed of progress. If I had a problem she was very prompt in dealing with it.
Vinted · 29 September 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thanks for your review! It’s great to hear Aysegul made everything feel so straightforward and kept you informed throughout. We’re glad she was quick to help whenever you had an issue.
★★★★★ 5/5
TrustpilotVery Competent and Professional Agency
Minors and Brady have a very good understanding of market conditions and made good use of published data and analysis in what was a difficult market. After the sale of my house had been agreed, Claire Wilson provided an excellent service in keeping on top of difficult issues with the Council and made sure that the sale could proceed by keeping in close contact with all parties. This is very necessary where there is a chain involving other properties and particularly to prevent people from dropping out.
Richard · 29 September 2026 · Minors and Brady Caister-On-Sea
Agent replied · 10 October 2026
Thanks for your review, Richard! It’s great to hear you felt confident in our approach to the market and that Claire was such a consistent support once your sale was agreed. Keeping communication moving between everyone involved can make a real difference when there’s a chain, so we’re glad Claire was able to stay on top of things and help keep your sale progressing.
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