Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotFirst House Purchase
Bought my first house through Minors and Brady, they were excellent every step of the way. Cass was the agent dealing with the after sales for us, and she was so refreshing to work alongside. She was constantly chasing solicitors to get us to completion and was calling weekly to give progress updates. Couldn't recommend enough.
Jack · 22 September 2026 · Minors and Brady Lowestoft
Agent replied · 24 September 2026
Congratulations on your first home, Jack! It’s great to hear Cass was so proactive throughout the after-sales process and kept you updated while working to keep everything moving towards completion. We’re glad you felt so well supported and appreciate your recommendation!
★★★★★ 5/5
TrustpilotExceptional service from Minors and…
Exceptional service from Minors and Brady! recently rented through them and the process was incredibly smooth. A massive thank you to Sam Burton, who provided quick, clear communication and was always willing to go above and beyond to help us out. Highly professional and stress-free, we couldn't recommend Sam and the team enough!
Ola · 21 September 2026 · Minors and Brady Norwich
Agent replied · 22 September 2026
It’s great to hear you had such a smooth rental experience, Ola! We’re glad Sam made things straightforward with clear communication and was always happy to help when needed. We appreciate you recommending him and the team!
★★★★★ 5/5
TrustpilotI had a really positive experience…
I had a really positive experience dealing with James Roe at Minor & Brady. James was extremely helpful, attentive, and professional throughout the whole process. He was always quick to respond, kept me updated, and went above and beyond to make everything as smooth and stress-free as possible.
Adedamola · 21 September 2026 · Minors and Brady Norwich
Agent replied · 22 September 2026
It’s great to hear James made such a positive impression, and that you found him so responsive and easy to deal with throughout. We’re glad his support helped make the process feel straightforward and stress-free. Thank you for recommending James and Minors & Brady!
★★★★★ 5/5
TrustpilotAn estate agent with staff that can be trusted.
When Karol valued my property he was reassuring, friendly and efficient. When I talked to Abby she was incredibly helpful and supportive. My main contact, Aysegul Capti, has been wonderful.Throughout the process she has kept me fully informed of progress, has been particularly understanding, invited questions and explained procedures in clear detail. Welcoming, efficient and responsive, Aysegul was a real help to me during the long process of moving house. She is a real credit to Minors &Brady.
George · 21 September 2026 · Minors and Brady Caister-On-Sea
Agent replied · 22 September 2026
Thank you for your review! It’s lovely to hear how well supported you felt throughout your move, George. We’re glad Karol and Abby were able to help at the earlier stages, and that Aysegul provided such consistent support and clear communication as everything progressed.
★★★★★ 4/5
TrustpilotLauren was kind and helpful while…
Lauren was kind and helpful while showing me around, as well as very quick to update me after the viewing!
Joshua · 21 September 2026 · Minors and Brady Norwich
Agent replied · 22 September 2026
Thanks for your review, Joshua! It’s great to hear Lauren made your viewing a pleasant experience and followed up so quickly afterwards.
★★★★★ 5/5
TrustpilotWe would like to thank Cassandra in…
We would like to thank Cassandra in aftersales for all the help with our purchase. It was 11 weeks to offer to completion. She kept us fully informed at each stage and answered or questions swiftly
Alison · 21 September 2026 · Minors and Brady Norwich
Agent replied · 22 September 2026
Congratulations on your new home, Alison! It’s great to hear Cassandra kept you informed throughout your purchase and was always quick to respond when you had questions. Eleven weeks from offer to completion is a fantastic milestone, and we’re glad you felt so well supported along the way. Thank you for choosing Minors & Brady!
★★★★★ 5/5
TrustpilotCassandra at Minors and Brady was…
Cassandra at Minors and Brady was fantastic in supporting us through our move from start to finish. 5 stars plus!!
TJ · 21 September 2026 · Minors and Brady Norwich
Agent replied · 22 September 2026
Thank you for your review TJ! We’re glad Cassandra was such a great support throughout your move and helped make the whole process feel more manageable.
★★★★★ 5/5
TrustpilotMinors and Brady were very professional…
Minors and Brady were very professional when we were buying our bungalow through them. We had several hold ups along the way but Cassandra rang regularly to keep us updated and did her utmost to help sort any issues that she could help with
MRS · 21 September 2026 · Minors and Brady Norwich
Agent replied · 22 September 2026
Thank you for your review, Peggy! It’s great to hear Cassandra kept you informed and was there to help when things didn’t go quite to plan. We’re glad the wider team were friendly and helpful too. We hope you’re settling into your new home!
★★★★★ 5/5
TrustpilotI recently had dealings with Luke at…
I recently had dealings with Luke at Minors and Brady regarding rental evaluation review. He made the whole process very easy for me extremely professional and made sure the whole matter past off very smoothly.
Timothy · 20 September 2026 · Minors and Brady Norwich
Agent replied · 22 September 2026
Thanks for your review, Timothy! It’s great to hear Luke made the rental evaluation process straightforward and took the time to make sure everything was handled smoothly. We’re glad you found him professional and easy to deal with!
★★★★★ 5/5
GoogleThis has been a complicated purchase but Connie has been supportive and understanding throughout. 5* are not really enough.
Alan · 19 September 2026 · Minors and Brady Norwich
★★★★★ 5/5
GoogleSam was really helpful and accommodating with our needs! Thanks!
Leah · 19 September 2026 · Minors and Brady Norwich
★★★★★ 5/5
GoogleI've been dealing with Connie at Minors & Brady and she has been brilliant from start to finish, really responsive, clear, and supportive throughout the process. Highly recommend!
John · 19 September 2026 · Minors and Brady Norwich
Agent replied · 10 October 2026
Thanks for your review, John! It’s lovely to hear Connie has been such a reliable point of contact and that you’ve found her clear, responsive and supportive throughout. We appreciate the recommendation!
★★★★★ 1/5
TrustpilotDreadful
Dreadful. Won’t name the staff member and manager but the former stuffed up and the latter gaslit me saying I was bullying and harassing (assertive woman, can’t have that!). I would think twice about selling your property with these guys - they put off a genuine cash buyer through their rudeness and inability to apologise for their mistake. (Independent witness to manager conversation would confirm my version).
Carol · 19 September 2026 · Minors and Brady Norwich
Agent replied · 22 September 2026
Thank you for bringing this to our attention, Carol. We’re sorry to hear you were left feeling so frustrated by your experience, we take complaints like this seriously and would like the opportunity to look into what happened properly. Please contact us directly with some further details so we can investigate this with the relevant team.
★★★★★ 5/5
TrustpilotFriendly, Informative, and Professional
Minors and Brady - staff both in the office and viewings were polite and professional. I appreciate their flexibility in booking appointments and makes us feel no hassle at all. Special mention to Laura, lovely and very helpful who showed us around some properties today. She even give us few recommendations of things to consider in choosing the best house for us. Great experience all in all!
Elenny · 19 September 2026 · Minors and Brady Norwich
Agent replied · 22 September 2026
Thanks for sharing your experience, Elenny! It’s great to hear Laura made your viewings so helpful and gave you some useful things to consider while searching for your new home. We’re also glad the team made arranging appointments easy and flexible. We hope you find the right property soon!
★★★★★ 5/5
TrustpilotHad a viewing with Lauren from the…
Had a viewing with Lauren from the Lowestoft branch today. I was accommodated very late on a Friday and the viewing was after 5- thanks for being flexible and arranging this.
Mrs · 18 September 2026 · Minors and Brady Norwich
Agent replied · 22 September 2026
Thanks for your review! It’s great to hear the Lowestoft team were able to accommodate your viewing at short notice and that Lauren made the appointment worthwhile. Best of luck with your property search!
★★★★★ 5/5
TrustpilotCouldn’t think of anything they could improve
I was a little sceptical about using minors and Brady, it’s been a long time since I sold a house but as they have a lot of boards up in Norwich I went with them.
Kate · 18 September 2026 · Minors and Brady Caister-On-Sea
Agent replied · 22 September 2026
Thanks for sharing your experience, Kate! We're happy to hear Maddie listened to your feedback and kept you informed throughout, especially after it had been some time since your last sale. We’re glad she helped make the process feel straightforward and got everything completed within such a good timeframe!
★★★★★ 5/5
TrustpilotBrilliant service great communication…
Brilliant service great communication from Molly and very quick sale and exchange . Thanks
Annie · 18 September 2026 · Minors and Brady Norwich
Agent replied · 22 September 2026
Thanks for your review, Annie! It’s great to hear Molly kept communication clear and helped keep everything moving through to a quick sale and exchange. We’re glad you had such a smooth experience and appreciate you taking the time to share it!
★★★★★ 5/5
TrustpilotBrilliant Service from Claire
The service provided to us by Claire Wilson was fantastic, she kept us updated throughout the process, calling us at least once a week to catch up or with any news. She was very friendly and helpful and responded to all our queries quickly.
John · 18 September 2026 · Minors and Brady Norwich
Agent replied · 22 September 2026
Thanks for your review, John! It’s great to hear Claire kept you regularly informed and was always on hand to answer your questions. The consistent communication clearly helped make the process feel more manageable!
★★★★★ 5/5
TrustpilotFrom the initial phone call to talk…
From the initial phone call to talk about putting my property on the market, Becky Johnson has been extremely helpful, very proactive in arranging a valuation, and appointments. Becky has been in constant touch talking me through every aspect. Bradley who did the valuation has given honest feed back and discussed all aspects of the selling route. Brilliant service! I feel very confident with them selling my property.
Karen · 18 September 2026 · Minors and Brady Norwich
Agent replied · 22 September 2026
Thanks for sharing this, Karen! It’s great to hear Becky has been so proactive from the very beginning and kept you informed at every stage. We’re also glad Bradley was able to give you clear, honest advice to help you feel confident about your next steps.
★★★★★ 5/5
GoogleWe viewed a property with Finlay Blankley and he was helpful, considerate and enthusiastic. Finlay made my viewing experience a good one, keep up the good work.
Yvonne · 18 September 2026 · Minors and Brady Wroxham
Agent replied · 16 October 2026
Thanks for your review, Yvonne! It’s great to hear Finlay made your viewing such a positive experience and that you found him helpful and approachable.
★★★★★ 5/5
GoogleRating only, no written review.
Jenny · 18 September 2026 · Minors and Brady Wroxham
Agent replied · 16 October 2026
Thank you for your five star review Jenny!
★★★★★ 5/5
GoogleFinlay had great knowledge on the property. Fast response for viewing request. Thank you
Ann · 18 September 2026 · Minors and Brady Wroxham
★★★★★ 5/5
GoogleFin from the Wroxham branch was very knowledgeable of the property and the local area.
He was very friendly and approachable whilst remaining professional.
He is a credit to the company!!!
We went on to buy the house, thanks to Fin.
Mark & Nicola Bird
Mark · 18 September 2026 · Minors and Brady Wroxham
Agent replied · 16 October 2026
Congratulations on your new home, Mark & Nicola! It’s lovely to hear Fin made such a strong impression during your viewing and helped you feel confident about the property and the area. We’re pleased to know you went on to make it your new home!
★★★★★ 5/5
TrustpilotJust bought a house from minors and…
Just bought a house from minors and Brady the service has been absolutely perfect especially from after sale team which I highly recommend Jessica kemp she has done a fantastic job she keeps you informed for anything and everything was in time I would recommend this to anyone
Freddie · 17 September 2026 · Minors and Brady Norwich
Agent replied · 22 September 2026
Congratulations on your new home, Freddie! It’s great to hear Jessica kept everything moving and made sure you were kept informed throughout the after-sales process. We’re glad you felt so well supported and would recommend the team to others.
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