Trusted Agent profile

Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more

4.9

★★★★★ Excellent

4,711 reviews across 5 offices and 4 platforms

Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,711 reviews on four platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

2,290

Reviews on Google

All 5 offices

Facebook logo

4.8 / 5

424

Reviews on Facebook

All 5 offices

Yell logo

3.4 / 5

5

Reviews on Yell

All 5 offices

Trustpilot logo

1,992

Reviews on Trustpilot

Business-wide

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Our offices

Minors and Brady's five offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Minors and Brady office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Brilliant Service from Claire

The service provided to us by Claire Wilson was fantastic, she kept us updated throughout the process, calling us at least once a week to catch up or with any news. She was very friendly and helpful and responded to all our queries quickly.

John · 18 September 2026 · Minors and Brady Norwich

Agent replied · 22 September 2026

Thanks for your review, John! It’s great to hear Claire kept you regularly informed and was always on hand to answer your questions. The consistent communication clearly helped make the process feel more manageable!

5/5

Trustpilot

From the initial phone call to talk…

From the initial phone call to talk about putting my property on the market, Becky Johnson has been extremely helpful, very proactive in arranging a valuation, and appointments. Becky has been in constant touch talking me through every aspect. Bradley who did the valuation has given honest feed back and discussed all aspects of the selling route. Brilliant service! I feel very confident with them selling my property.

Karen · 18 September 2026 · Minors and Brady Norwich

Agent replied · 22 September 2026

Thanks for sharing this, Karen! It’s great to hear Becky has been so proactive from the very beginning and kept you informed at every stage. We’re also glad Bradley was able to give you clear, honest advice to help you feel confident about your next steps.

5/5

Google

We viewed a property with Finlay Blankley and he was helpful, considerate and enthusiastic. Finlay made my viewing experience a good one, keep up the good work.

Yvonne · 18 September 2026 · Minors and Brady Wroxham

Agent replied · 16 October 2026

Thanks for your review, Yvonne! It’s great to hear Finlay made your viewing such a positive experience and that you found him helpful and approachable.

5/5

Google

Rating only, no written review.

Jenny · 18 September 2026 · Minors and Brady Wroxham

Agent replied · 16 October 2026

Thank you for your five star review Jenny!

5/5

Google

Finlay had great knowledge on the property. Fast response for viewing request. Thank you

Ann · 18 September 2026 · Minors and Brady Wroxham

5/5

Google

Fin from the Wroxham branch was very knowledgeable of the property and the local area. He was very friendly and approachable whilst remaining professional. He is a credit to the company!!! We went on to buy the house, thanks to Fin. Mark & Nicola Bird

Mark · 18 September 2026 · Minors and Brady Wroxham

Agent replied · 16 October 2026

Congratulations on your new home, Mark & Nicola! It’s lovely to hear Fin made such a strong impression during your viewing and helped you feel confident about the property and the area. We’re pleased to know you went on to make it your new home!

5/5

Trustpilot

Just bought a house from minors and…

Just bought a house from minors and Brady the service has been absolutely perfect especially from after sale team which I highly recommend Jessica kemp she has done a fantastic job she keeps you informed for anything and everything was in time I would recommend this to anyone

Freddie · 17 September 2026 · Minors and Brady Norwich

Agent replied · 22 September 2026

Congratulations on your new home, Freddie! It’s great to hear Jessica kept everything moving and made sure you were kept informed throughout the after-sales process. We’re glad you felt so well supported and would recommend the team to others.

5/5

Trustpilot

Very proffessional

Very proffessional. Great service from start to finish. They kept us informed at every step of the way. During the stressful period of accepting offer to exchanging contracts our aftersales progresser, Aysegul was brilliant. She went above and beyond to keep us informed and assist in any way to try to make our life easier. Fantastic service

Warren · 17 September 2026 · Minors and Brady Norwich

Agent replied · 22 September 2026

Thanks for taking the time to share your experience, Warren! We’re glad the team kept you informed throughout and that Aysegul was such a strong support during the more stressful stages of your sale. Her dedication to keeping things moving and making the process easier clearly made a difference. We really appreciate your feedback!

5/5

Trustpilot

Lauren showed us around two properties …

Lauren showed us around two properties today. Lauren was very helpful and informative making our viewings stress free. Highly recommend her.

Jan · 17 September 2026 · Minors and Brady Norwich

Agent replied · 22 September 2026

Thanks for your review, Jan! It’s great to hear Lauren made both viewings easy and stress-free and gave you all the information you needed. We appreciate the recommendation and hope your property search goes well!

5/5

Trustpilot

Minors & Brady staff

The company staff are very accommodating. After we saw the bungalow that night, we called the company the next morning to book an appointment to view it. they arranged it immediately. We liked it enough to make an offer, that was not accepted, but the agents advised us what would be accepted and the seller agreed on the same day. Despite various delays, which at times became quite stressful, Jessica Kemp kept in constant touch, reassuring us that everything would be fine. We would like to thank all the staff at Minors & Brady and we highly recommend them.

MARYLOU · 17 September 2026 · Minors and Brady Norwich

Agent replied · 22 September 2026

Thank you for taking the time to share your experience! It’s great to hear the team were able to act quickly when you found the right property and help get your offer agreed. We’re especially glad Jessica was there to keep you informed and provide reassurance when things became more stressful. Congratulations on your new home, and thank you for recommending us!

5/5

Trustpilot

Was looked after by the lovely Lauren

Was looked after by the lovely Lauren, who took us to several houses, one after the other. Very conveniently for us. Very helpful, checked in with us afterwards and went above and beyond. Lovely lady, hope to see her again as she listened and knows exactly what we are after. Well done Lauren!

Ryan · 16 September 2026 · Minors and Brady Norwich

Agent replied · 22 September 2026

Thanks for your review, Ryan! It’s lovely to hear Lauren took the time to understand what you were looking for and make your viewings as convenient as possible. We hope she can help you find the right property!

5/5

Trustpilot

I was assigned a property manager named…

I was assigned a property manager named Rich when I joined M&B, and from the very beginning he's been fantastic! He keeps me updated at every turn, gets things done when he says he will, and is generally a blessing as I can't be there every week! Rich puts my mind at rest - I'd give him a pay rise if I could!

Agata · 16 September 2026 · Minors and Brady Norwich

Agent replied · 22 September 2026

Thanks for sharing this! It’s great to hear Rich has been such a reliable point of contact and gives you peace of mind, especially when you’re not able to be there in person. We’ll make sure he knows his hard work is appreciated!

5/5

Trustpilot

Brooklyn was incredibly helpful…

Brooklyn was incredibly helpful throughout my rental process. Professional, responsive, and genuinely caring, he made things smooth and stress-free. Super grateful ⭐️⭐️⭐️⭐️⭐️

Hastyar · 16 September 2026 · Minors and Brady Norwich

Agent replied · 22 September 2026

Thanks for your review! It’s great to hear Brooklyn made your rental experience feel so straightforward and took the stress out of the process. We’re glad you felt supported and could rely on him when you needed help!

5/5

Trustpilot

Brooklyn

Brooklyn smith is amazing through the moving process very smoothly,great communication,service is amazing

Cadence · 16 September 2026 · Minors and Brady Norwich

Agent replied · 22 September 2026

Thanks for your review, Cadence! It’s lovely to hear Brooklyn helped make your move feel smooth and straightforward. We’re glad you were happy with the communication and service you received.

5/5

Trustpilot

Really impressed

Really impressed with the service received from Connie and Joe in the Norwich sales office. In a tough market, they've done an excellent job of helping me agree on a sale. Highly recommended.

Edward · 16 September 2026 · Minors and Brady Dereham

Agent replied · 24 September 2026

Thanks for your review, Edward! It’s great to hear Connie and Joe were able to help get your sale agreed and that you felt well supported by the Norwich team. We appreciate you recognising their efforts and recommending Minors & Brady!

5/5

Trustpilot

Would Highly Reccomend

I had a really good experience with Minors and Brady. While both my solicitors and the sellers solicitors were disorganised and bad communicators, Minors and Brady (and Molly in particular) were fantastic throughout the process.

Dan · 16 September 2026 · Minors and Brady Norwich

Agent replied · 22 September 2026

Thanks for sharing your experience, Dan! It’s great to hear Molly was such a reliable support when communication elsewhere was proving difficult. We’re glad she helped keep things moving and made the process easier for you.

5/5

Trustpilot

Outstanding

I don’t generally post reviews, but our aftersales experience with Lara G was genuinely outstanding and deserves a special mention. We had a difficult sale / purchase journey, which was made infinitely smoother by her proactivity, excellent communication, diplomacy and fantastic interpersonal skills. She was supremely organised and was our main source of information on chain progress, despite not actually being my agent! Highly recommended - thank you Lara!

T_N_J · 16 September 2026 · Minors and Brady Norwich

Agent replied · 22 September 2026

Thank you for your review, especially as someone who doesn’t usually leave reviews. We’re glad Lara was able to bring some calm and clarity to what sounds like a particularly complicated move, and that her communication and organisation helped keep everything on track. It’s fantastic to hear how much of a difference she made, and we appreciate you taking the time to recognise her!

5/5

Trustpilot

Sam was really helpful and…

Sam was really helpful and accommodating with any of our needs!

Leah · 16 September 2026 · Minors and Brady Norwich

Agent replied · 22 September 2026

Thanks for your review, Leah! We’re glad Sam was able to help and accommodate your needs throughout. It’s great to know you had such a positive experience, and we appreciate you taking the time to share this!

5/5

Google

Excellent experience, staff were professional and responded to all requests I had for property, excellent service for myself and family. Very accomodating, quick to reply and arrange bookings and Finlay Blankley who showed us the property was exceptionally polite and very good at giving a fair and unbiased viewing experience whilst highlighting the positives, overall excellent service.

George · 16 September 2026 · Minors and Brady Wroxham

Agent replied · 16 October 2026

Thank you for your review, George! We're glad to hear the team were so professional, responsive and accommodating throughout. It's great to know Finlay provided such a polite and balanced viewing experience while taking the time to highlight the property's positives. We appreciate your feedback!

5/5

Google

Finlay showed us around for our second visit to our new home and he was personable, polite and professional. All in all we have nothing but praise for the way Minors have dealt with us for both our sale and purchase.

Alistair · 16 September 2026 · Minors and Brady Wroxham

Agent replied · 16 October 2026

Thank you for your review, Alistair! We're glad to hear Finlay made your second viewing such a positive experience and that you've been so happy with the team throughout both your sale and purchase. Congratulations on your new home, and we wish you all the best!

5/5

Google

Very well organised viewings and organising of purchase. Thanks to Finlay Blankley for initial viewings

Helen · 16 September 2026 · Minors and Brady Wroxham

Agent replied · 16 October 2026

Thank you for your review, Helen! We're glad to hear everything was well organised throughout your viewings and purchase. It's great to know Finlay provided such a positive start to your experience.

1/5

Google

Disappointing service. Never return calls. Awful communication.

Tia · 16 September 2026 · Minors and Brady Wroxham

Agent replied · 16 October 2026

Thank you for sharing your feedback, Tia. We're sorry to hear you were disappointed with the service and experienced issues with communication. We take this seriously and would welcome the opportunity to understand what happened and address your concerns. Please contact our team directly with your details so we can look into this further.

5/5

Google

Finlay Blankley was very friendly, professional and informative and helpful with his advice.

Kerry · 16 September 2026 · Minors and Brady Wroxham

Agent replied · 16 October 2026

Thanks for your review, Kerry! It’s great to hear Finlay was able to offer useful advice and make your experience a positive one.

5/5

Google

We had a really positive experience with Finlay during our viewing. He was friendly, professional and welcoming, and made us feel comfortable throughout the appointment. Finlay was knowledgeable about the property and happy to answer all of our questions without making us feel rushed or pressured. Overall, a really helpful and pleasant experience. We would definitely recommend Minors and Brady to anyone looking to buy or sell a property.

Ellie · 16 September 2026 · Minors and Brady Wroxham

Agent replied · 16 October 2026

Thank you for your lovely review, Ellie! We're pleased to hear Finlay made your viewing comfortable and informative. It's great to know you had such a positive experience, and we appreciate your recommendation!

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Questions about Minors and Brady

Which Minors and Brady office has the most reviews?

Lowestoft has the most, with 2,596 reviews rated 4.9 out of 5, followed by Norwich with 2,349.

Where are the Minors and Brady offices?

The five Minors and Brady offices, by town:

  • Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
  • Dereham: 9a Market Place, Dereham, NR19 2AW
  • Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
  • Norwich: 107 Unthank Road, Norwich, NR2 2PE
  • Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?

Yes. In The Trusted Agent 2026 awards: Minors and Brady, Norwich won Trusted Agent; Minors and Brady, Wroxham won Trusted Agent; Minors and Brady, Caister-On-Sea won Trusted Agent.

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