5/5
GoogleFinlay was very helpful with our viewing
Agent replied · 16 October 2026
Thanks for your review, Beverley! We’re glad Finlay was able to help and make your viewing a positive experience.
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,711 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,711 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,992
Reviews on Trustpilot
Business-wide
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Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,596 reviews · 306 on Google (4.9)120 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,349 reviews · 583 on Google (4.9)139 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,266 reviews · 547 on Google (4.9)106 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,260 reviews · 493 on Google (4.8)117 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,100 reviews · 361 on Google (4.8)98 in the last 90 days
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Minors and Brady office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleFinlay Blankley showed us around a property recently and we were really impressed. He was friendly, professional and enthusiastic, and had clearly done his homework beforehand. He answered our questions confidently and, when he didn’t know something, was refreshingly honest about it. His enthusiasm and preparation really stood out and made the viewing a very positive experience.
Agent replied · 16 October 2026
Thanks for taking the time to leave this feedback, Rob! It’s great to hear Finlay’s preparation and approach made such a good impression during your viewing.
5/5
GoogleFin was very friendly and welcoming. Was able to answer all questions we put to him and was extremely helpful during our viewing.
Agent replied · 16 October 2026
Thanks for your review, Coral! It’s lovely to hear Fin was so welcoming and helpful during your viewing and could answer all your questions. We appreciate you taking the time to share your experience!
5/5
GoogleHouse hunting in North Norfolk and we've had three viewings with Finley from the Minors and Brady Wroxham office. I have to say this young man has been great. Each time he has been at the property to greet us. He has been knowledgeable regarding the property and able to answer most of our questions. We've been very impressed with his courteous, professional presentation. Thank you.
Agent replied · 16 October 2026
Thanks for your review, Ruth! It’s great to hear Finlay has made such a good impression across your viewings and has been able to give you the information you need while you explore properties in North Norfolk. Best of luck with the rest of your house hunt!
1/5
TrustpilotDo not trust a word that this estate…
Do not trust a word that this estate agents say.
Agent replied · 22 September 2026
Hi Della, we’re sorry to hear you’ve been left feeling this way. We’d like the opportunity to understand what happened and look into your concerns properly, please contact us directly with further details.
5/5
TrustpilotFive-star service from start to finish
Five-star service from start to finish! Minors and Brady's resourceful team is well-represented by dedicated staff members like Sam Carpenter, who puts in extra effort to guarantee a great client experience. He worked tirelessly to facilitate our move and made the entire renting process incredibly easy. Communication was fast, professional, and transparent throughout. He completely took the stress out of finding a property, and we are so grateful for all the hard work put into getting us settled. Highly recommended!
Agent replied · 22 September 2026
Thanks for such a great review, Tabitha! It’s fantastic to hear Sam went the extra mile to make your move as easy and stress-free as possible. We’re glad you felt well supported and kept informed throughout the process. We appreciate your recommendation and hope you’re settling in well!
5/5
TrustpilotAbsolutely brilliant experience
Absolutely brilliant experience with Minors & Brady.
Agent replied · 22 September 2026
Thanks for sharing this! It’s fantastic to hear Richard was such a great support in helping you find the right property and making your decision with confidence. We’re glad you valued his honest advice and guidance throughout. Thank you for recommending us!
5/5
TrustpilotCassandra Creak has been fantastic…
Cassandra Creak has been fantastic throughout our journey and relocation. Nothing was too much trouble and she was so supportive, patient and understanding. Without her help the experience would have been a lot harder.
Agent replied · 22 September 2026
Thank you for taking the time to share this, Karen! It’s lovely to hear Cassandra was such a great support during your move and helped make what can be a challenging process feel easier. We’re also glad the wider team kept you informed and made sure you knew what was happening along the way. Wishing you all the best in your new home!
2/5
TrustpilotPoor follow through on comms
I think generally speaking everyone at Minors and Bradley is polite. But there is a definite lack of professionalism and courtesy when it comes to responding to emails - they don't bother. There is no follow through which means working with Minors and Bradley is disappointing.
Agent replied · 22 September 2026
Thank you for sharing your feedback. We’re sorry to hear you’ve been disappointed with the communication and follow-up you’ve received, as this isn’t the level of service we aim to provide. We’d like to look into this further and understand what has happened, so please feel free to contact us directly with more detail.
5/5
TrustpilotA pleasure to talk to
Sam Carpenter is a pleasure to talk to, he responds quickly to queries and keeps in regular contact with updates. Exactly what is required from a lettings agent. Thanks Sam
Agent replied · 22 September 2026
Thanks for your review, Lisa! It’s great to hear Sam has been so responsive and consistent with his communication. We’re glad you’ve felt kept up to date and well supported throughout.
5/5
TrustpilotCassandra creak has been great to work…
Cassandra creak has been great to work with for the sale of my property keeping me informed along the way.
Agent replied · 22 September 2026
Thank you for your review, Charlene! It’s lovely to hear Cassandra kept you informed and made the sale process a positive experience. We’re glad you felt well supported and would recommend her and the team.
5/5
TrustpilotMinors and Brady made the sale of my house
Minors and Brady made the sale of my house a pleasure. The whole experience was easy and smooth. Lara G was amazing. Kept me in the loop every step of the way, very professional and easy to talk to. Thanks again, I will certainly be using you guys again in the near future. And be recommending you to others. Thanks, Rhys
Agent replied · 22 September 2026
Thanks for your review, Rhys! It’s great to hear Lara made the sale feel so straightforward and kept you informed throughout. We’re glad you felt comfortable dealing with her and had such a positive experience with the team. Thank you for recommending us!
5/5
TrustpilotAll the staff were excellent
All the staff were excellent, Brooklyn was extremely helpful with all the paperwork
Agent replied · 22 September 2026
Thanks for taking the time to leave us a review, Gregory! We’re glad Brooklyn was able to make the paperwork side of things easier and that you found the wider team excellent to deal with. We appreciate your feedback!
5/5
TrustpilotJust bought a property through Minors…
Just bought a property through Minors and Brady and whould do so again with the help from staff once the offer had been accepted. Claire Wilson has been amazing, she has kept me in the loop the whole time, regular updates so have not needed to chase up anything during the process.
Agent replied · 22 September 2026
Congratulations on your new property, James! It’s great to hear Claire made the process so straightforward and kept you informed without you having to chase for updates. We’re glad you’d choose Minors & Brady again, and we appreciate you taking the time to share your experience!
5/5
TrustpilotProfessional
Company seem very professional and informative. Actively trying to promote the property and they are always looking for ways to drum up interest. Feel very at easy when dealing with Lauren.
Agent replied · 22 September 2026
Thanks for sharing your experience, Beverley! It’s great to hear you’ve felt confident in the team’s approach and that Lauren has made you feel at ease throughout. We’re pleased you’ve seen the effort going into generating interest in your property and keeping things moving.
5/5
GoogleConnie Staff was very helpful and attentive, keeping me in touch with progress throughout the early stages of the purchase. I had confidence in her skills and appreciate the quality of the service she provided.
Agent replied · 10 October 2026
Thank you for your feedback, Alison! It’s great to hear Connie gave you confidence from the outset and kept you informed as your purchase progressed. We’re glad you were happy with the service and appreciate you taking the time to share your experience.
5/5
GoogleConor showed us around and he was very helpful.
Agent replied · 11 October 2026
Thank you for your review Glyn, we appreciate the feedback on Conor!
5/5
GoogleLovely staff especially Connor and Ryan they are both so exceptional and very hard working
Agent replied · 11 October 2026
Thank you for your review, Catherine! We're pleased to hear you found the team so easy to reach and that Connor and Ryan made such a great impression. It's lovely to know their hard work and support stood out to you.
5/5
GoogleBrilliant experience with Minors and Brady - no fuss booking of viewing, punctual agent, informative chat at viewing. Despite glowing reviews of agency, we will not offer on the property in question. Unfortunately, and this remark applies to all promo material we have seen recently and from all agents, generally pictures tend to over promise and properties under deliver. Having said that, we were incredibly impressed with professionalism of Finley from Minors and Brady. He guided us seamlessly through viewing with owner, kids, pets being present in residence. On the strength of our experience, meeting Fin, we would not hesitate to give this agency our custom.
Agent replied · 10 October 2026
Thank you for taking the time to leave us a review! We're glad to hear Finley made such a positive impression with his professionalism and seamless handling of the viewing. It's great to know that, despite deciding not to proceed with the property, your experience with Finley has left you confident in choosing Minors & Brady in the future. We appreciate your feedback!
1/5
GoogleI have received a significant amount of persistence from Minors & Brady in an effort to persuade me to move to a multi-agency agreement alongside my existing agent. While I have no issue with being approached, the latest email I received from Alexander crossed a line. Rather than focusing on the strengths of his own service, the email made what I consider to be harmful and misleading statements about my current agent in an apparent attempt to secure my business. Such tactics undermine trust and professionalism. If I were considering appointing an additional agent, this approach alone would be enough to rule Minors & Brady out of consideration. Just a note to beware of these underhand tactics some agents at this firm use.
Agent replied · 10 October 2026
Thank you for sharing your feedback, Victoria. We're sorry to hear that our approach left you feeling this way. We take concerns around communication and professionalism seriously, and we'll ensure your comments are reviewed internally. We appreciate you bringing this to our attention.
5/5
GoogleMinors and Brady and in particular Connie Staff have been most helpful in guiding me into the purchase of my house.
Agent replied · 10 October 2026
Thank you for your review Jeronime! We're glad to hear Connie was so helpful in guiding you through the purchase of your new home. Wishing you every happiness in your new home!
1/5
GoogleUnprofessional and lazy at every turn. Refused to give me an online viewing, got the utility bill severely wrong causing me great distress, had a staff member be very rude to me on move in day, there were constant invasive house viewings. Steer well clear.
Agent replied · 10 October 2026
Thank you for sharing your feedback, Oscar. We're sorry to hear about the issues you experienced, particularly around the utility information, communication and your move in day. We take concerns about the service provided seriously. We would welcome the opportunity to look into the points you've raised, so please contact our team directly with your details.
5/5
Google7 weeks after putting my house on the market I accepted an offer above the asking price. I have been very impressed by the Sales team and a particular mention to Connie Staff who I had most contact with in relation to sales negotiation on the price. She had drive, energy, enthusiasm, great customer service, answered all questions and kept me regularly updated. Jeremy W, Norwich
Agent replied · 10 October 2026
Thank you for your review, Jeremy! We're glad to hear you secured an offer above asking price within just seven weeks. It's great to know Connie's energy, communication and dedication made such a positive difference throughout the sales process. Congratulations on the successful sale!
5/5
GoogleSenior Property Consultant, Connie Staff, handled my purchase in a polite and proactive manner that left me reassured that everything was in hand and that she was always at the end of the phone if needed.
Agent replied · 10 October 2026
Thank you for your review, Nina! We're glad to hear Connie provided such proactive and reassuring support throughout your purchase. It's great to know you felt confident that everything was in hand and that Connie was always available when needed. Wishing you all the best in your new home!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,596 reviews rated 4.9 out of 5, followed by Norwich with 2,349.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards: Minors and Brady, Norwich won Trusted Agent; Minors and Brady, Wroxham won Trusted Agent; Minors and Brady, Caister-On-Sea won Trusted Agent.
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