Trusted Agent profile
★★★★★
4,721 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,721 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,002
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotElle (Eleanor Browne of Dereham branch)…
Elle (Eleanor Browne of Dereham branch) took us to see two properties. From the first meeting and all the way through Elle was friendly, engaging and professional. She answered our questions and helped with our discussions on each house. We also saw that she had good relationships with the sellers too. We hope Elle continues with her excellent work and does well in her chosen career as she certainly deserves to. David & Caroline.
5/5
TrustpilotJoe- top guy
We arranged a viewing and this was carried out by Joe. He is extremely pleasant and knowledgeable. It is obvious he loves his job and is so enthusiastic. He is very professional and a credit to his employer.
5/5
TrustpilotJessica Kemp has been very polite
Jessica Kemp has been very polite, informative and prompt throughout the entire process with a friendly but professional manor. Thanks again
5/5
TrustpilotRosie's a star
Rosie Turley has worked tirelessly to get me to exchange on my property. She has always been cheerful and honest despite some hurdles. She communicated well and it felt like I was her only client. Well done for your hardwork.I'd like to say that Minors & Brady have fantastic photos taken by a professional and it was obvious these generated very quick interest.
5/5
TrustpilotBeth linton from Minors and brady…
Beth linton from Minors and brady helped me in completing my tenancy agreement and she made the process very easy.
5/5
TrustpilotJust sold my flat through Minors and…
Just sold my flat through Minors and Brady and can’t express how grateful I am to the Norwich branch especially Rosie in after sales who was in regular communication with myself and managed to get it all through much quicker than expected. I was aware that leasehold properties often come with more challenges so cannot thank Rosie enough for all her hard work with this. Great experience all round! ☺️
5/5
TrustpilotSonya Balls
I've always been happy with how Sonya has responded to my emails & any concerns & works that needed doing I believe she always does her job as efficiently & effectively as she can & has always dealt with any problems & issues I have had a Moor Road Sutton in the 3.5 years I have occupied the property I'm completely satisfied with all of our communication & look forward to knowing any future problems that may occur in the property i will be able to contact her directly & they will be dealt with Thank you for all your help Sonya It's appreciated Kindest regardsMiranda x 😊
5/5
TrustpilotExcellent Service from Minors & Brady
Cassandra at Minors & Brady was absolutely amazing during our purchase in Great Yarmouth. She was totally on the ball keeping us constantly updated. Liaising with us & solicitors. Nothing was too much trouble & all our questions were answered. A pleasure to work with you & Minors & Brady. Thank you.
5/5
TrustpilotCassandra Creak
Cassandra Creak. Very good at keeping I touch and up to date with progress (or not progress). This was a very stressful move that took a long time, due to our buyers pulling out. We were kept informed of details from solicitors etc, through Minors and Brady.
5/5
TrustpilotExcellent service and quick sale
Excellent service and quick sale. Claire Wilson kept us up to day constantly and kept the whole sale running smoothly. Thanks!
5/5
TrustpilotCan't give 10 stars unfortunately
We would like to say a massive thank you to Jessica K in the after sales team who has been extremely useful and helpful with exchanging on our first house buy, although there were delays Jess chased everyone and got us the answers needed quickly and helped with all the usual stresses of buying for the first time. She was friendly and approachable and we couldnt fault anything from the service we got and she definitely deserves a big box of chocolates for all the work she has done with helping us to exchange and eventual completion.
5/5
TrustpilotWe recently purchased a property…
We recently purchased a property through Minors and Brady and it was a great pleasure to deal with Claire Wilson. Claire was very consistent in terms of keeping us updated and has made the process easier especially as the journey of selling and purchasing concomitantly was a bit stressful for us. Thanks for your help Claire!
5/5
TrustpilotJess was really helpful
Jess was really helpful, patient and understanding in managing the sale of my property, thank you ☺️
5/5
TrustpilotThoroughly Recommend
Had a couple viewings with Magenta, she was very friendly and attentive. Answered any questions we had very well and allowed us to roam around and examine the properties. Thank you very much Magenta and we look forward to viewing more properties with this company.
5/5
TrustpilotA big shout out to Caroline Larke in…
A big shout out to Caroline Larke in after sales who has got my house sale to exchanging contracts through many ups and downs in less than 3 months Caroline has been tenacious and persistent … also kind and understanding when I got stressed. I’ve been kept informed and updated throughout Plus a great sense of humour! Brilliant job all round Thank you😃
5/5
TrustpilotPROPERY PURCHASE SALES PROGRESSION
We purchased a property sold by M&B, Claire Wilson was our sales progresser, she was great to work with, kept us informed and regulary updated with a friendly and approachable manner. Many thanks.
5/5
TrustpilotClaire Wilson has been our main point…
Claire Wilson has been our main point of contact and has been outstanding. Helpful, communicative and seemingly always cheerful. A consumate professional and its been a plessure to deal with her. Thank you.Mark G
5/5
TrustpilotClaire
Brilliant service Claire has been on the ball and has kept in contact with me every week, letting me know how things are going along. 5 ⭐
5/5
TrustpilotSonia,has been fantastic
Sonia,has been fantastic with the change over and chasing up maintenance issues Highly recommended 5 star
5/5
TrustpilotExcellent service
We viewed several properties recently were happy with the service. Joseph in particular was very friendly and helpful and we really felt he went the extra mile for us.
5/5
TrustpilotCaroline was great from start to…
Caroline was great from start to finish, kept me informed and updated throughout the process. Would definitely use minors and Brady again.
5/5
TrustpilotElle who showed me around a property…
Elle who showed me around a property was extremely informative and very easy to talk to, all round great service and even had a call from Minors and Brady straight after which was a nice touch.Very impressive 👍.
5/5
TrustpilotTop class service
Macey in the Lowestoft branch from the start has been nothing but supportive, helpful and professional. She has seen how much we love the place we have put an offer in for and she has been there for us to ensure we can secure it. It's great to have someone like this working for you and she's an asset to your company.
5/5
TrustpilotTop class service
Macey in the Lowestoft branch from the start has been nothing but supportive, helpful and professional. She has seen how much we love the place we have put an offer in for and she has been there for us to ensure we can secure it. It's great to have someone like this working for you and she's an asset to your company.
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The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,612 reviews rated 4.9 out of 5, followed by Norwich with 2,366.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
