Trusted Agent profile
★★★★★
4,719 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,719 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,000
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotJoe’s knowledge of the local market and…
Joe’s knowledge of the local market and understanding of what to look out for when searching for an investment property was very helpful. He has been in touch a few times since the last viewing with other potential properties to consider and so I’m sure he’ll find something suitable. Great work 👍🏼
5/5
GoogleGeorge was a very nice person very helpful and knowledgeable
5/5
TrustpilotEleanor Browne did a great job showing…
Eleanor Browne did a great job showing us around this property. She was knowledgeable and was able to answer many of our questions with enthusiasm.
5/5
TrustpilotHannah Graver
We had a viewing with Hannah Graver and she was so friendly. She was understanding when one of us was slightly late arriving and was happy to go around the property a second time to accommodate this. She had lots of knowledge about the property and made the experience a positive one!
5/5
TrustpilotAmazing customer service
Sarah Clifton from the Caister branch has been amazing with the sale of my property. She has been so helpful and kept me updated every step of the way. Thank you so much 😊
5/5
TrustpilotEllie- viewing a property. …
Ellie was really knowledgeable showing me around the property. She was well prepared and answered all of my questions fully. She was very polite and positive and had clearly done her homework.
5/5
TrustpilotBeth Linton made the whole process…
Beth Linton made the whole process easy, communication was on point, this is what everyone needs especially in a stressful situation of looking for a house
5/5
TrustpilotSonya is a credit to the company always…
Sonya is a credit to the company always looking for the best for the clients and not just a 9 till 5 job .
5/5
TrustpilotJoe was lovely
Joe was lovely, not your usual b******t estate agent. Honest, friendly and personable. I hope they don’t send him on a course as he’s a natural. Proper people person.
5/5
TrustpilotI have just recently purchased a…
I have just recently purchased a property through Minors and Brady. The sales team were very professional and considerate dealing with my initial enquiry and offer.Once my offer was accepted, l was contacted by Caroline Larke, a sales progressor, who was outstanding, attentive, knowledgeable and professional.Nothing was too much trouble and l am very grateful to her. Minors and Brady are very fortunate to have such high calibre staff.Nigel Taylor
5/5
TrustpilotMia Minors
My first experience with Mia today, who called me and told me exactly what to expect and then responded swiftly to my questions and actioned them.Perfect! Hope the test of the process goes this smoothly!
5/5
TrustpilotFantastic service!
I can't thank Nagilla Santos enough for all of her help with the after sale of our property. It has been a long winded process due to a few problems (nothing caused by minors and Brady), and Nagilla has been a life line. So helpful and understanding with everything. She gave her absolute all to get things wrapped up asap and i am so grateful. Thank you.
5/5
TrustpilotPhotos taken yesterday
Photos taken yesterday, ready to go live, thank you Mia @ Dereham, much appreciated.
5/5
TrustpilotHannah
I am very pleased with the service I received from Hannah while showing us around the properties. She is such a sweet and lovely person. Keep up the good work Hannah.
5/5
TrustpilotSuccessful view and Hannah was Great!
I recently viewed a property for my first home and was very impressed and have recently had a bid accepted. The property would be perfect for my first home, being new to this, Hannah was present and was very welcoming and bubbly towards us making it a lot easier and more comfortable. Gave us a very good showing and all questions that were asked; Hannah gave us very good answer and information. Hannah was also very good at stopping the cats from getting out!!. Overall a very good experience
5/5
TrustpilotHannah Graver was amazing
Hannah Graver was amazing, very helpful, knowledgeable, friendly and upbeat, an absolute pleasure to meet, a true asset to Minors & Brady
5/5
TrustpilotJoe was friendly and informative
Joe was friendly and informative. Not overly pushing with selling but answered all the questions helpfully!
5/5
TrustpilotSonya has been amazing!
Sonya has been amazing. Very professional, easy to get hold of and flexible. Very happy with the service I’ve received
5/5
TrustpilotVery relaxed viewing.
I had Joe showing me and my wife around, he was very informative, no pressure on time, also we found out we both had girls the same age as we had a casual chat before ending the vewing.He recommended me the nearby school in which he sends his daughter which he recommended that we have a look around after the viewing, and we pretty much had a good all around experience.
5/5
TrustpilotThe viewing went very well
The viewing went very well, although the property is not quite what we were looking for, it was great to have an agent show us around who was very knowledgable about the property and very honest. Joe was great and I hope to see him at any other properties we view!
5/5
TrustpilotThank you Samuel Potts for going out of…
Thank you Samuel Potts for going out of your way to send us a video walkthrough of a property we were interested in buying. We were unable to get there in person. This is the second property that Minors and Brady have done this for us. So helpful !
5/5
TrustpilotIncredible service and care!
Myself and my partner are relocating from London to Norwich and Samuel at Minors and Brady couldn’t be more helpful. Very quick to reply with any questions we had, took things into his own hands when we had issues when previous estate agents would make it clear we had to try and sort things. Can not thank him enough, bring on moving day.
5/5
TrustpilotI felt well informed and guided through…
I felt well informed and guided through the process from start to finish. Fantastic communication!
5/5
TrustpilotA big thank you to Claire Wilson
I would like to pass on a personal thanks to Claire Wilson for her professionalism, communication and friendly approach to my 'first time purchasing journey'. Claire was outstanding from beginning to end and checked in with me like clockwork. There was not a single moment where I felt in the dark.Thank you, Claire!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,612 reviews rated 4.9 out of 5, followed by Norwich with 2,366.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
