Trusted Agent profile
★★★★★
4,724 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,724 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,005
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotA great experience.
Further to my recent review of the service we have received from M & B I would like add a huge thank you to Karol. He undertook the initial valuation of our property. Taking the time to listen to us and taking interest a realistic valuation was achieved. We gained a buyer after only two viewings. Karol is such a pleasant approachable and delightful member of the team. He made the whole process an enjoyable one. Many thanks Karol you’re a star!⭐️
5/5
TrustpilotTenancy Agents
Sonya is an asset to any company. From the start of our tenancy through to the end she has been outstanding nothing was a problem. If I could have given more stars I would have. I would recommend Sonya to anyone who is looking for a home
5/5
TrustpilotChris Fulcher did an excellent job…
Chris Fulcher did an excellent job getting us to the point of a confirmed offer. He is patient, listens and provides reasoned advice. He provided feedback after viewings and his attitude and approach helped take the stress out of this stage of the selling process.
5/5
TrustpilotJames Hodgson was very friendly and…
James Hodgson was very friendly and professional. He answered all my questions and was a pleasure to meet.
5/5
TrustpilotCompleted today with the help of…
Completed today with the help of Jessica Kemp keeping on top of all parties concerned. Thank you Jess for keeping the pressure off us and making sure we were informed at every step of the journey.
5/5
TrustpilotHaving just secured my new property in…
Having just secured my new property in central Norwich, I have to give credit to Beth Linton who has helped run me through the whole process seamlessly and was thoroughly professional through out. Definitely recommend. Jack
5/5
TrustpilotMinors and Brady
Claire Wilson has been extremely helpful with the sale of our property. Claire is very professional and pleasant to deal with, giving us constant updates on the progress. We can highly recommend Minors and Brady.
5/5
TrustpilotBeth Linton was fantastic at her job
Beth Linton was fantastic at her job. Quite impressive.
5/5
TrustpilotThank you Macey
My house has just sold through Minors and Brady, Macey has been extremely helpful in keeping me updated with viewing appointments and chasing for updates. I feel as though she has gone above and beyond to help sell my house and I couldn’t have done it without her.
1/5
TrustpilotHad a viewing at 1215 was called at…
Had a viewing at 1215 was called at 1205 to ask if they could put it back an hour When we went back at 1315 was told the viewing was cancelled
5/5
TrustpilotExcellent viewing
Steven was very friendly, helpful and had great knowledge, also very respectful of the property.
5/5
TrustpilotGreat service
Great service. Excellent when dealing with our viewing with great knowledge of the property.We are currently going through the purchase process but Chris at the Wroxham branch has been a great help answering any questions or queries we have.
5/5
TrustpilotWe exchanged contracts today
We exchanged contracts today, Claire Wilson is absolutely amazing. She managed any anxiety, coordinated and liaised with all of us gave regular updates to keep us all informed. I have moved home four times and by far Claire has excelled all of my previous experiences and expectations. Gold star for Claire
5/5
TrustpilotA great service.
Having recently completed our house sale we wanted to highlight the great work of Cheryl (Sale Progression Team). Cheryl was very knowledgeable, friendly and empathetic . Having excellent communication skills she dealt with difficult situations in a very professional manner. Thank you Cheryl.
5/5
TrustpilotWe are dealing with Connor lowerstoft…
We are dealing with Connor lowerstoft brance I live in London.. since first contact he has been so helpful listens to what we want and his advise has been so helpful.. he replys to emails super quick thankyou Connor keep up the good work... thanks again Caroline hurry
5/5
TrustpilotKerry was extremely helpful and…
Kerry was extremely helpful and professional. She answered all our questions and we didn’t feel we were rushed in our viewings at all. Thank you Kerry.
5/5
TrustpilotHannah was so friendly and helpful when…
Hannah was so friendly and helpful when showing us around the property.
5/5
TrustpilotExceptional Estate Agents in Lowestoft …
Both Connor and Macey called me every day and kept me informed. Macey advised me after 2 weeks to amend the pricing which I felt uncomfortable about. However I trusted her expertise and experience as a professional in this field and the same day she secured an offer. So far the experience with Minors and Brady has been one I fully recommend to anyone looking for a gold star service.
4/5
TrustpilotHelpful and polite
Kerry was very helpful especially her directions when we were lost! She was polite and came prepared with a brochure for the property we were viewing.
5/5
TrustpilotSonya was very friendly and helpful…
Sonya was very friendly and helpful while showing us around this rental property.
5/5
TrustpilotSonia was fantastic when she was…
Sonia was fantastic when she was showing myself and my daughter around one of the properties I wanted to rent. She was very talkative and always engaging with myself and answers all the questions that I ask. I would happily have her show me other properties
5/5
TrustpilotFirst time buying a house on my own
Macey has been a real sweetheart, my first time of buying a house on my own, she has made it very easy for me, and sorting out a surveyor for me...she was friendly and professional.....she's also gave me advice to !! Such a star 🌟
5/5
TrustpilotExcellent listing result
Prompt marketing action and helpfully responsive to editing suggestions and detail. Finished listing looks excellent, many thanks Nivea.
5/5
TrustpilotNever too much trouble to help us
Never too much trouble to help us. Cass kept us well informed.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,366.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
