5/5
Great estate agents
Great estate agents - very insightful and welcoming when they showed me around the home that became my first home. Quick and polite, stress free, brilliant. Luke Savins was especially a delight to work with.

Trusted Agent profile
★★★★★
4,725 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,725 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,006
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great estate agents
Great estate agents - very insightful and welcoming when they showed me around the home that became my first home. Quick and polite, stress free, brilliant. Luke Savins was especially a delight to work with.
5/5
Good customer communication and prompt attention
Good communication and updates even at the first stages of our sale (from sales and admin team), prompt attention and very customer focussed.
5/5
Charley at Minors and Brady made our…
Charley at Minors and Brady made our experience very positive. Her communication throughout the selling process was exceptional, and I would highly recommend Minors and Brady to anyone thinking of selling a property.
5/5
Many thankyous to Claire Wilson
Many thankyous to Claire Wilson on the Aftersales Team for progressing our sale and always getting back to us at those crucial times. Your help and support was very much appreciated.
5/5
Adelaide has been really prompt with…
Adelaide has been really prompt with correspondence and helping us through the sale process.Thank You!
5/5
Jessica kept me up to date with my…
Jessica kept me up to date with my purchase. 5 stars to Jessica
5/5
Had a bit of a rough start with offer…
Had a bit of a rough start with offer not being submitted to the vendor by the agent - but once we got started with the purchase process Claire Wilson the after sales progressor made up for that in spades - she is a force of nature that gets things done - she knows her business really well and is so easy to deal with - she puts in 110%
5/5
1st house selling experience
Selling a house for the first time is a bit of a worry and can be quite stressful, I chose minors and Brady (Connor R) as the estate agent. Connor made everything seamless and stress free! Very quick and professional with a very good outcome.
5/5
I have been dealing with Conno in…
I have been dealing with Connor in relation to a house purchase, I've found Connor to be a professional individual and extremely on the ball, His communication throughout has been excellent and I look forward to dealing with Connor on our future endeavours.LV Lettings
5/5
I was met by a lovely young lady called…
I was met by a lovely young lady called Ellie who was very polite, knowledgeable and professional.
5/5
1st time buyer
Connor Robinson have been brilliant though out with buying are 1st house, I would recommend him to anyone, who is wanting to buy though minors & Brady at the Lowestoft branch
5/5
Communication
After selling my rental property with minors a couple of years ago I made contact to enquire about selling my residential property. It was a pleasure to deal with Connor and the communication was fantastic
5/5
Great service from start to finish
Great service from start to finish. Weekly updates from claire made life less stressful and she was on hand to sort out any little detail. Wouldnt hesitate to recommend
5/5
Hannah was attentive and actually…
Hannah was attentive and actually interested in our thoughts and comments whilst viewing the property. She offered help and advice in the buying process.
5/5
With Minors & Brady Claire Wilson saved the day
With Minors & Brady, we found that after getting off to a slow start, with a number of concerns & issues with sales presentation. Once a suitable purchaser had been found and sale agreed, the after sales team have been excellent in keeping us informed at all stages & helping us to understand what can be a very stressful process. In particular Claire Wilson, has been brilliant & went the extra mile to keep us informed & to chase up all parties. Abi McIntosh was also very helpful in making sure things were steering smoothly in the right direction. We therefore wish to thank the aftersales team for all their help.
5/5
I highly recommend Kerry
I highly recommend Kerry, she was very knowledgeable, welcoming and made you feel very comfortable. She didn’t rush me at the viewings, I’ve now viewed a few places with different estate’s agents and Kerry was far the best one of them all.
5/5
Joe was on time for our viewing and…
Joe was on time for our viewing and provided an informative tour of the property. He was also able to answer a number of questions about the area, the current owners and the house itself, whereas other agents often say "call the office". Thanks Joe!
5/5
Lovely seeing young James again who was…
Lovely seeing young James again who was very patient with us as we had a few issues getting to him on time! Unfortunately the property wasn’t for us but he listened to us and steered us in the direction of another property which we are looking forward to viewing.
5/5
Joe was on time
Joe was on time. Polite and easy to talk to made viewing the property a pleasure helpful and pleasant
5/5
Great experience with Magenta
Great experience with Magenta. Very professional and made the viewing a pleasure.
5/5
Just wanted to say a big thank you to…
Just wanted to say a big thank you to Claire Wilson, our aftersales progressor who helped us with the purchase of our first home and ensuring it went smoothly and quickly.
5/5
Dealt with Olivia and Sam in the Lettings department. They were extremely helpful, friendly and efficient. I will recommend them in the future to my friends.
5/5
We had a viewing this morning with SAM me and my partner were welcomed with a friendly professional manner and came away with instructions of the next steps. Lovely viewing experience Thanks Kerri & Patrick
1/5
Had an awful experience with this estate agent. I called each day about a property I loved, expressed how keen I was and was led on by agents who said they would stay in contact, when in reality it was already having viewings. They told me they hadn’t heard from the landlord and would contact me when they hear, when in reality people were already viewing and putting offers in. Worst experience in Norwich, unprofessional and would not trust them for future properties
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.

Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,370.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.