5/5
GoogleVery professional viewing. Charles was helpful and friendly. Was quite happy to let me stay for a while to get a good feeling of the house and garden even though he was busy managing other viewings as well. Excellent. Thank you.
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,725 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,725 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,006
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,616 reviews · 306 on Google (4.9)145 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,370 reviews · 583 on Google (4.9)165 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,288 reviews · 547 on Google (4.9)132 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,273 reviews · 493 on Google (4.8)131 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,134 reviews · 361 on Google (4.8)134 in the last 90 days
Latest reviews from every Minors and Brady office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleConnie has been a big help during my house search. From arranging viewings at short notice and advising on the buying process, I’ve had a very good experience with this agency and the communication has been excellent. Thanks
5/5
GoogleJames was great, he was friendly, chatty and not at all pushy. He knew the answers to our questions, didn't rush us and let us walk round again on our own. Very happy with the service received. Thanks James Hodgson
5/5
TrustpilotGreat service!
We moved to Minors and Brady Dereham from another agency and i'm so glad we did. Everyone has been so great to deal with, super friendly, thorough and professional. We exchanged today and i can't recommend M&B highly enough. Claire Wilson in the aftersales team has been a dream, i've never felt like i've had to chase for any info or update, which is something i've experienced in the past with other agencies. The whole process has felt really smooth and as stress free as it can be. Would highly recommend!
5/5
TrustpilotGreat service and communication
Great service and communication from Claire Wilson, would highly recommend to anyone!
5/5
TrustpilotJessica Kemp was very professional and…
Jessica Kemp was very professional and kept us in the loop all the time. She checked in with us on a regular basis to see if she could help in any way and was very approachable and customer focused. Would recommend her 😊
5/5
TrustpilotHelpful and pleasant to deal with
As the buyer I did not have to much to do with Minors and brady But Jessica was excellent in getting the final stages of the deal done. Great communication and pleasant to deal with. 👌
5/5
GoogleHighly recommended! me and my partner are first time buyers and we couldn't have asked for a better service. Lee was dealing with our queries and concerns so quickly and he was so informative, making our first home buying process so much less stressful than we anticipated. the whole team are amazing, thank you for our card and wine, we really felt appreciated the whole time.
5/5
TrustpilotJess in the after sales team done a…
Jess in the after sales team done a great job following up with solicitors, buyer and all queries. Thanks Jess 👍🏻
5/5
TrustpilotClaire Wilson has been very helpful…
Claire Wilson has been very helpful throughout this experience, reassured me along the way & I am very much appreciative, so glad we exchanged contracts today & looking forward to moving to my new home nxt Fri 👍😃
5/5
GoogleWe received an excellent service from Sarah Clifton during our house purchase. She updated us regularly and always responded to any questions promptly. I would recommend Minors and Brady based on our experience.
5/5
TrustpilotJess from the after sales team at…
Jess from the after sales team at minors and Brady was fantastic from start to finish! We had bumps in the roads but she want above and beyond to help get the sale back on track and I highly recommend this estate agents as a whole!
5/5
TrustpilotGreat experience! Highly recommend
Claire W was great, she kept me informed throughout the whole sale (which took ages!) was always forthcoming with updates and was a smooth process with Minors and Brady as a whole, can’t fault their service really.
5/5
Trustpilot5 star service
Although we are not completely through the whole service process yet we cannot fault the service to date. Charley kept us well informed at every opportunity and managed to get our property sold within a day of being on the market and negotiated well on our new property too. Highly recommend.
5/5
TrustpilotOur experience with Connor was nothing…
Our experience with Connor was nothing short of spectacular. Ever so helpful, excellent communication skills and would definitely recommend anyone looking to buy a house to use Connor.
5/5
TrustpilotA big thank you to Rosie at the Norwich…
A big thank you to Rosie at the Norwich office and Megan at Dereham for helping get the exchange of contracts on my sale over the line. It has been a great experience from start to end dealing with the whole team. Love their energy and commitment to getting things done!
5/5
TrustpilotPrecise and thorough service!
Elle was very welcoming when we arrived to view the property. Our conversations were always friendly and professional and we left feeling that we knew everything that we needed to know. Given that we were viewing a flat, there are several matters that we needed to be clear about and Elle had all the information ready to give us. We certainly enjoyed the viewing, and meeting the current owner who was also very helpful, and are considering making an offer.
5/5
TrustpilotExcellent house viewing
Ellie was very helpful and informative about the property we viewed. We would certainly be comfortable viewing another property with her.
5/5
TrustpilotSatisfied Customers
Minors and Brady were very efficient from the outset. Our move has been long and protracted for a number of reasons but Cassandra Creek has word hard to achieve a successful out come for us. Thank you Cass.
5/5
TrustpilotFast acting service
Rang to view, fast appointment,put offer in, offer accepted, property off market. This was super fast and on the ball. Well done Sarah and other staff.
5/5
TrustpilotJessica Kemp 5*
Jessica Kemp was fantastic at sorting out our new house in Norwich, very reassuring and helped me to speed things along. We are moving in next week so excited!
5/5
TrustpilotCan’t thank Claire Wilson at minors and…
Can’t thank Claire Wilson at minors and Brady enough for a great service with the purchase of our property. Very good communication throughout the hole process. Especially the help with the final stages. We Would highly recommend.
5/5
TrustpilotClaire Wilson has been very helpful and…
Claire Wilson has been very helpful and kept me updated during the sale of my property
5/5
TrustpilotThank you for looking after us
Nivea Sampson has been managing the marketing for our property. We have found her to be extremely professional and excellent at responding quickly to any changes we request. We are very grateful to her and the entire team for the support they provide us on a weekly basis.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,370.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
