Trusted Agent profile
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4,725 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,725 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,006
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotAuction vs Private Treaty
I considered putting this property in an auction to achieve a swift sale but opted for private treaty and the whole process went through more smoothly than I could possibly have imagined. Minors & Brady sold their service on the basis of what they do after the sale is agreed and they certainly delivered, particularly Asyegul.
5/5
TrustpilotBrilliant Service
Thank you to Nagilla for a brilliant service throughout buying our house. She was alway happy to discuss how our sale was progressing and kept us updated throughout πThe team at Minors and Brady were always very chatty and polite
5/5
TrustpilotA good move
The sale of my property has been a lengthy and sometimes frustrating process involving a chain of buyers/sellers. Nagilla Santos and the Dereham team have been friendly and helpful throughout and steered me through to a welcome exchange of contracts. I am grateful for their hard work and sound advice and would heartily recommend Minors & Brady.
5/5
TrustpilotWould like to thank Jessica Kemp andβ¦
Would like to thank Jessica Kemp and the team at Minors and Brady for great service with my sale once again. It is the second time Iβve used Minors and Brady in a couple of years so obviously very happy with them
5/5
TrustpilotSerious house sellers - Top of their game!
From the outset, i was impressed by Minors and Brady's "Go To Market" strategy, rather than others.. show up and wait for the market to come to us...Kyle was with us through the whole process and made sure all things were in balance in the chain.. He never stressed or faltered.. His resilience to overcome issues and works with others, made the deal go through without any hitches... Also special thanks to Marlo, who got us established back on the market and also Nagilla, who worked tirelessly in the background, holding the deal together post sale...
5/5
GoogleRating only, no written review.
5/5
TrustpilotI would just want to mention what aβ¦
I would just want to mention what a great experience I had using minors & Brady. A special mention has to go to Aysegul Capti who I found incredibly efficient and professional. She made life of selling a house a very special experience. Many thanks Gary wright
5/5
TrustpilotI would just like to say a massiveβ¦
I would just like to say a massive thank you to Jessica Kemp for all her help and support in the sale of our property. Cannot fault and very grateful, thank you.
4/5
TrustpilotMinors & Brady would highly recommend
Minors & Brady were great. They marketed the property well and secured a buyer in no time. Casandra Creak looked after us then through to completion. She kept us fully updated and was proactive in keeping the chain moving. She was professional at all times and a good communicator. I suspect it would have been a much more stressful experience without her help and assistance. Would highly recommend.
5/5
TrustpilotFull praise for Claire at minors andβ¦
Full praise for Claire at minors and Brady she did a wonderful job keeping me updated and checking in all the time. Nothing was too much trouble at a very stressful time. All my thanks to all the team, also very quick and straightforward.
5/5
TrustpilotWould definitely use again, friendly and approachable
Jasmine in the aftersales team was always reachable and kept on top of the enquiries every step of the way. Felt like Jasmine was really helping to keep the sale process moving when at times I felt that nothing was happening, Jasmine kept checking in.
5/5
GoogleRating only, no written review.
5/5
TrustpilotSuper service
I can't fault the service we received from Claire and the rest of the team at Minors and Brady. It was efficient and attentive throughout. In a word, excellent.
5/5
GoogleHannah was superb, and had great knowledgeof the property viewed with the addition of having a great friendly manner.
5/5
TrustpilotI have found Minors and Brady to be theβ¦
I have found Minors and Brady to be the best letting agent I have ever used ! Sonya Balls looks after all my needs as a landlord and looks after my tenants too and I can't fault them - I have used them now for a few years and previous agents were terrible so thank you for making my life easier : )
5/5
GoogleOllee and Kris have been fantastic throughout the full time with minors and Brady, it really felt like they were supportive and trying to get the best for our first time buy. Communication was solid, we were very new to the process and no matter how many times we rang up it never seemed to be a bother, always happy to help. Thank you both so much Lewis and Emily
5/5
TrustpilotThanks Jess!
Jess did a fantastic job at keeping us in the loop! It felt like she always had time to give an update either over the phone or via email. She really helped ensure the communication between everyone in the chain and their solicitors was there. Thanks Jess for making moving house a little bit less stressful!
5/5
TrustpilotWe recently worked with Claire atβ¦
We recently worked with Claire at Minors and Brady and were pleased with the service provided. Claire was efficient and communicated well, keeping us updated regularly. She handled any complications that arose with a calm and proactive approach. Overall, we would recommend working with Minors and Brady for your property needs. Thank you to the sales team at Dereham too!
5/5
TrustpilotCassandra at Minor and Brady lookedβ¦
Cassandra at Minor and Brady looked after my sale from start to finish, I would say not the easiest, but she rang me with regular accurate updates weekly, more information that my solicitor, very hard working, polite and helpful, thanks for getting it over the line.
5/5
TrustpilotMade moving stress free!
Thanks Jessica!Jess was excellent! She was always in contact and guided me through all of the processes, when it came to after sales care she was brilliantβ¦Thanks again and thanks to all at Minors and Brady.
5/5
GoogleI would just like to comment on the excellent service that i have received from Minors and Brady, and would like to add a special mention to Rosie Turley who kept me up to date with the sale at every stage. Phil Thompson 63 Alderson Road
5/5
GoogleJames H was both friendly and knowledgeable during our viewing, addressing all our questions. He took a genuine interest in our property search, asking about our key criteria and what we were looking for. Highly recommended!
4/5
TrustpilotRocky start with previous after saleβ¦
Rocky start with previous after sale staff, but once jasmine took over our file things started to move. The 4 starts purely represent Jasmines work on how informative she was and was always on hand to provide updates. Thank you Jasmine for all your work - we got there βΊοΈ
5/5
GoogleProfessional and friendly estate agents, one of the better ones in Norwich. All the staff I have met are very nice, James recently showed me around a flat and was exemplified these values.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,370.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
