5/5
Thank you…
Jenna and the team have been amazing trying to help us find a family home in Lowestoft. Nothing is a problem and Jenna is so friendly and approachable. Thank you.

Trusted Agent profile
★★★★★
4,732 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,008
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Thank you…
Jenna and the team have been amazing trying to help us find a family home in Lowestoft. Nothing is a problem and Jenna is so friendly and approachable. Thank you.
5/5
Uncomplicated and Stress free
The process of buying a house was made uncomplicated and stress free. We received daily updates and felt very well looked after.
5/5
Great estate agent
Great estate agent, a big established name on the market.Approximately 2 months from going on the market to sale. Everything ran smoothly from valuation to photoshoot to viewings to sale. Super communication along the way from Macey at the Lowestoft branch, a credit to the team!
5/5
Chris Fulcher guided us through the…
Chris Fulcher guided us through the sale of our property.Helpful, patient, professional and always friendly.Would highly recommend Minors and Brady especially Chris .
5/5
Outstanding !!
Outstanding !!Throughout the selling of my current and buying of my new property the service received by Minors and Brady has been excellent but the after sales care by Aysegul Capti was outstanding. Every step of the way Aysegul was on hand to guide us through and we can’t thank her enough. She’s a credit to Minor’s and Brady and deserves and massive thank you for all her hard work , professionalism and guidance.
5/5
Very proactive estate agent
We’ve found Minors and Brady much more proactive in arranging viewings than any other estate agent. I have had great service from Chris both in trying to sell my property, as well as helping me purchase another with minors and Brady. He has been very helpful and supportive in both instances.Elle hosted some viewings for us and was great, and she showed us a property as well, and we were impressed how knowledge and researched she was.Both were very professional and a credit to the company.
5/5
Ange Henderson Lowestoft was excellent…
Ange Henderson Lowestoft was excellent very helpful from start to finish kept me informed at all stages thank you.Regards Steve Moyle
5/5
Excellent!
Claire at minors and Brady was incredibly helpful during our house purchase providing excellent and punctual communication at all times. Thanks for all your help Claire
5/5
Jenna was appraised regarding the…
Jenna was appraised regarding the property and informed us professionally
1/5
Minors & Brady won't leave us alone
We considered using Minors & Brady to market our home and had one of their agents visit to talk about it; after speaking to two other agents we went with a different company. The property hasn't sold, so they have called us to try and persuade us to let them market the house. We've told them we're not interested in using them and not to call again. They have called us about once every three weeks for the last nine months and despite being told extremely clearly, over and over again, that we will not use them, they keep calling. I've told them to delete my number and never call again but they keep calling. Pushy, irritating, aggressive people who absolutely will not take no for an answer. Please stop harassing us, you are appalling people and based on this experience there is no way we would ever use your services.
5/5
Very helpful
Macey wright has been so helpful and kind and anytime we contact she has always been happy to help.
5/5
Minors & Brady an excellent Estate Agent
Minors & Brady are an excellent agent especially Jasmine in after sales who has been very friendly , professional and efficient keeping us up to date write through to completion.
5/5
Very good experience
We found Claire to be very attentive and responsive. We would definite recommend Minors & Brady and would use them again without hesitation.
5/5
Claire Wilson star of the show!
Claire Wilson at minors has been fantastic from start to finish! There were times prior to exchange that felt stressful and uncertain but we could always rely on Claire to know what was happening. She has made the process so calm. If you called she would know exactly who you are and knew exactly where we were at. She would always call back to follow up. Claire and the team you have been a pleasure to work with and we are so grateful to you all. Merry Christmas!
5/5
Beatrice
Beatrice was very helpful & eager to find properties for my viewing!Beatrice worked around my timings as I was travelling from London!Very good service!Regards Mr Alan Lazarus
5/5
Jess from the after sales supported me…
Jess from the after sales supported me every step of the way. Kept me up to date and would always return any query in good time. Thank you Jess and team :)
5/5
Very helpful and honest service
Very helpful and honest service. Special thanks to Jessica kemp she helped me a lot. very appreciate it
5/5
Aysegul Capti at M&B
We exchanged contracts today to buy a house marketed by M&B. It hasn’t been easy - our vendors then got stuck in a long chain beyond their control.I just wanted to say how impressed we’ve been with Ayse. She has worked very hard pressing each stage of the chain, keeping us informed, and listening to me whine. I think she has probably ridden the emotional roller coaster with us. My call log shows about a billion calls - most initiated by her calling to update & assure us.She started today by getting on to all the conveyancers (who are of variable quality) to make sure they started their process, chased it through the day, and rang me as soon as we had a result.I think people think estate agency is easy and don’t realise the value of a good agent when everything else gets stuck. The presentation of the house we were buying was good (but not overstated) but I think the real value for our vendors has been Ayse’s diligence.
5/5
Megan and mathew at Dereham office…
Megan and mathew at Dereham office handled my post sale part of the house buying process and they were excellent to be fair and honest kept me updated. Rang me straight back. Answer the questions that I had if they didn’t know the answer they went and found out and got back to me the same day, polite, courteous and very helpful quite happy for paying for the service, et cetera can’t fault them. boss should give MEGAN a pay rise or at least buy her a latte
5/5
Thanks Claire
Claire has been regularly in contact to update me on progress and has been friendly and professional throughout.
5/5
Great Service
Ange took over the sale of my elderly parents property after they were struggling to sell. Her consideration for their ages and her constant support made the whole experience far less worrying for them. Her communication throughout the whole process was excellent and kept on top of chasing solicitors to push the sale through and get my parents moved as soon as possible. We cannot thank her enough and would highly recommend!
5/5
Great service
very good service jessica was great would be happy to use again
5/5
Great Estate Agent (Elle)
Met Elle today at 8,Parish rd,Stratton Strawless,Norwich Elle was was welcoming & relaxed,it was a pleasure to meet her, she showed me around the property & answered all my questions very professionally!I believe Elle is a asset to your company!I am sure will will close a deal soon!Regards Mr Alan Lazarus
5/5
Jasmine at M&B was absolutely…
Jasmine at M&B was absolutely professional, helpful & pivotal in securing a good sale for us in Norfolk. Would highly recommend and use again. Thank you.Odette Lister
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The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.

Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.