5/5
GoogleRating only, no written review.
Agent replied · 9 September 2025
Thank you for your 5-star review Tony, we appreciate it!
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,725 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,725 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,006
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,616 reviews · 306 on Google (4.9)145 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,370 reviews · 583 on Google (4.9)165 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,288 reviews · 547 on Google (4.9)132 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,273 reviews · 493 on Google (4.8)131 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,135 reviews · 361 on Google (4.8)138 in the last 90 days
Latest reviews from every Minors and Brady office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAs a first-time buyer, I wasn’t sure what to expect when putting in an offer, but Connie made the process feel much less daunting. From the moment my offer was accepted, they were clear, supportive, and quick to guide me through the first steps. They explained what would happen next in plain language, helped manage communication with the seller, and reassured me whenever I had questions. It really made me feel confident moving forward in what can otherwise be quite an overwhelming process. I’m at the very start of my journey, but I already feel in safe hands. I’d highly recommend Minor' and Brady to anyone taking their first steps into buying a home.
5/5
GoogleCaister Minors and Brady were very professional and easy to communicate with when it came to selling my Great Yarmouth house. Viewings were notified in advance and feedback given in a timely manner. Whilst I dealt with several staff, it … More
5/5
GoogleAfter a few rocky months, I couldn’t thank mollie ruff enough for her support throughout all of it, by far the only estate agent I’ve come across so far that goes above and beyond for their clients! Mollie made me feel so supported and helped me in so many ways
5/5
GoogleI purchased a property through Minors and Brady, from the viewing to the after sales, it was a really smooth and easy experience. A very special mention to Anya in aftersales, she kept us updated throughout the whole process and phoned us weekly with our update. Massive thank you Anya!
Agent replied · 25 August 2025
Thanks for taking the time to leave a review, Harrison. We’re glad to hear the process felt smooth from start to finish, and it’s great to know you felt well looked after throughout.
5/5
GoogleMet with Emma for a viewing today with Minors and Brady very professional and a lovely demeanor. As to were the people in the office making the appointment Well done Emma and minors and Brady. Impressed.
5/5
TrustpilotKarol came to view our property and…
Karol came to view our property and gave us an estimation of value prior to a RICS. Very professional and accurate with his views. When we come to sell, we are likely to use Minors and Brady because of the service received from Karol.
5/5
GoogleCallum and the team at dereham has been extremely helpful in getting the process going
Agent replied · 12 October 2026
Thank you, Luke. We appreciate your feedback and are pleased that Callum and the team at Dereham were able to help get things moving for you.
5/5
GoogleExcellent service from Connie Staf. We were very pleased with her efforts and communications. Thank you!
5/5
TrustpilotThanks so much Ange
I have dealt with Ange on numerous occasions and she has always been extremely helpful and supportive in every aspect. She is extremely knowledgeable and a pleasure to deal with and I would not hesitate to use her services in the future or recommend her.
5/5
GoogleExcellent service yesterday with a brilliant result. Well done to Emma who showed us round the property with great knowledge and charm - she couldn't have been more helpful. Chris continued the great work back at your office in Hoveton with speed and efficiency . What a great team!
5/5
TrustpilotMy goodness
My goodness ! 11 weeks in total and Julia Pauluch from Minors and Brady was incredible! Updating at least once a week with so much enthusiasm! Thank you for making a stressful situation easy to handle , Rose Mark & Lily x
5/5
GoogleRating only, no written review.
5/5
GoogleFantastic experience purchasing a property. Jessica Kemp was brilliant from start to finish.
Agent replied · 25 August 2025
Thank you for your kind review. We're happy you had a fantastic experience purchasing your property, and pleased to hear that Jessica supported you so well throughout the process.
5/5
TrustpilotGreat service throughout
Honor Cunningham was extremely helpful with a viewing of a property I had recently. The first consultant I’ve had who printed off information about the property for me on the day. She was knowledgable about the property and very polite. Would happily view more properties with her help.
5/5
TrustpilotWe viewed a property currently on the…
We viewed a property currently on the market. Was greeted by Jenna Delaunay who was very professional and friendly. Answered any questions that we had with no hesitation. I felt at ease looking around and didn’t feel rushed was able to take my time looking around. Would 100% feel comfortable and confident in Jenna showing people around my property.
5/5
GoogleRosie has been absolutely fantastic! We had such a smooth process with all the support we needed. Super efficient and extremely easy all thank to the amazing team! Highly recommend!
5/5
GoogleThis is not 5 star for the property/viewing but 5 star for Kevin who met me at the property to show me around. This was not your usual viewing so can’t thank Kevin enough for his professionalism!!
5/5
GoogleGreat experience from speaking on the phone to viewing the property. Lauren was amazing very helpful and knowledgable. Also super friendly which made us feel very comfortable. 5 stars to Lauren at minors and Brady and the rest of the team.
5/5
GoogleGeorgie was lovely and gave us lots of information about the property
Agent replied · 23 June 2025
Thank you, Denise. We're happy that Jenna was pleasant and provided all the information you needed. Appreciate you taking the time to leave a review.
5/5
GoogleThe second time we have dealt with Samuel Carpenter at Minors & Brady to help find us tenants. always proactive, well organised and thorough in his dealings with us.
5/5
TrustpilotAwesome Job!
Cassandra Creak made our house-sale experience great. This lady single-handedly pulled up trees to make our Sale progress in the right direction. Cass went way beyond the call of duty, something which was also commented on by another estate agent involved in the property chain. Thank you!
5/5
TrustpilotSelling with M&B
We have just signed up Minors and Brady to market our house (we are first time sellers). The service so far has been really good- professional, efficient and friendly. Our local agency is the Diss branch and the service from Nicola, Lee, Theo, Joe and Nivea has been great so far with the photos and brochure coming out really well!
5/5
GoogleExcellent service and communication from Samuel Potts and his colleagues in the Minors and Brady team. Thank you, Andrew Neale
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,370.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
