5/5
GoogleCurrently buying a property through the Dereham Branch and dealing with Charlie - he’s been fantastic! Would highly recommend!
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,719 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,719 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,000
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,612 reviews · 306 on Google (4.9)140 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,366 reviews · 583 on Google (4.9)159 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,284 reviews · 547 on Google (4.9)126 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,273 reviews · 493 on Google (4.8)131 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,132 reviews · 361 on Google (4.8)132 in the last 90 days
Latest reviews from every Minors and Brady office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery happy with the way I was supported through the process of buying the property. Cass was both tenacious and professional.PositiveProfessionalism
5/5
GoogleSo glad I chose this company to deal with my house sale and a big thanks to Cass for making it smooth running and keeping me up to date with things
5/5
GoogleExcellent customer service. Kept us informed at every stage and were very helpful. Especially Cassandra who went above and beyond- thanks to all the team 👍🏻 …
5/5
GoogleCassandra Creak has been incredibly helpful and has updated me each week with progress on the new house. This has been a very great help.PositiveResponsiveness, Professionalism
5/5
GoogleFantastic service from the after sales Rosie Turley was fantastic was very responsive to all emails Worked very hard to achieve a completion date would definitely recommend using this agentsPositiveResponsiveness, Professionalism
5/5
GoogleStress free sale of my late parents house, I would recommend Minors & Brady to anyone seeking an estate agency who keep you updated and in the loop in a friendly & business like manner.
5/5
GoogleA big thank you to Cassandra Creak in aftersales. Very professional from the offset and would highly recommend her to anyone moving home.
5/5
GoogleI didn’t use Minors and Brady as my estate agent but needed to say a few words about Jamie Laville, sales progressor, at all stages throughout the very long drawn out process of my move Jamie kept me informed of the chain situation above me, he didn’t need to do this but what a fantastic way to represent his firm, Minors and Brady should feel lucky they have such a dedicated person working for them.PositiveResponsiveness, Professionalism
5/5
GoogleCassandra was a pleasure to work with very helpful and informative and made my house sale and purchase as easy as a stroll in the park. Thank-you for all that you done most appreciated. Kind Regards A Bussey
5/5
GoogleWith many, many hurdles to overcome, mostly thrown up by solicitors, Cass and the team kept their cool and just kept pushing forward and kept us well informed all the way through, very professional
5/5
GoogleCASS, what can I say that hasn’t probably!!!! Been said before, Cass has been absolutely professional in my dealings with her to the she would only contact me with good news ( another story completely) she kept in contact and we eventually sailed thru to completion on what I would be sure Is not a regular type of transaction, thanks again Cass⭐️ One more star for good measure
5/5
GoogleNagilla Santos was absolutely brilliant! Regular updates and was always available when I needed to be contacted. Nagilla made sure everyone was kept up to date and reassured me whenever I needed it. Overall brilliant service from start to end!PositiveProfessionalism
5/5
GoogleHighly recommended, great experience so far very friendly, down to earth and willing to help. So far delt with Charlie who has really looked after us during the buying process and also Enya who was amazing whilst showing us around.
5/5
GoogleJust to say big thank you to both Caitlin Cannell and Georgina Bean for their advise with our conveyancing - and to Cassandra Creak - Sales Progressor for her liaising between buyer/seller and solicitors to see us through to completion.
5/5
GoogleBought a house through Minors and Brady and the service was great. Especially Cass who was always at the end of the phone to support getting the sale completed.
5/5
GoogleCass was a fantastic after sales representative. This was my first house purchase and Cass was always very professional and responsive throughout the process. Cannot fault!
5/5
GoogleThankyou minors and brady for completing the sale of our bungalow. Cass especially who was excellent on keeping us updated with all the relevant issues. Very professional and an asset to the team.
5/5
GoogleCass from aftersales was really helpful in coordinating our purchase and ensuring we are making good progress on various milestones from time to time. That includes arrangements with the sellers on our requests as well Thank you for that.PositiveQuality, Professionalism
5/5
GoogleIt has been a very long journey with the sale of my property and Jamie Laville was there for me every step of the way. I haven’t been the easiest of clients to deal with but Jamie always stayed calm, professional. He always kept me updated and went above and beyond. Thankyou Jamie!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery impressed with the professionalism of this agency. We buy from several in the area and minors and Brady are up there with the best. Particular mention to cass our point of contact who has been an absolute pleasure to deal with.PositiveResponsiveness, Professionalism
5/5
GoogleNagilla was my point of contact for one of my properties. I cannot fault her service in any way. She is an excellent communicator, and returns calls and emails the same day. She was professional and consistent throughout the process. On the day before completion, my emotions were running high but as usual Nagilla remained calm and professional. If you want a committed, good communicator, honest and loyal estate agent then I highly recommend Nagilla Santos.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFrom placing my house on the market until completion the team have gone above and beyond in their care. The after sales team, especially Jamie have been the bridge between buyer and seller to progress the sale. I would rate their enthusiasm to complete the sale as exemplary !PositiveResponsiveness, Professionalism
5/5
GoogleSmooth experience as a 1st time buyer. Cass in the afters sales department was an absolute star from day one when she called me updating me on the purchase, guiding me through the next steps and making herself available, to exchange and completion days keeping me updated and helping with queries. 5 stars servicePositiveResponsiveness, Quality, Professionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,612 reviews rated 4.9 out of 5, followed by Norwich with 2,366.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
