Trusted Agent profile
★★★★★
4,721 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,721 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,002
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleA big thank you to the Caister on Sea branch who sold my bungalow and a special thank you to Scott O'Neill who worked very hard to secure after sales services and especialy being very professional with his work enabling us exchange after a stressful day. Thanks Scott.
5/5
GoogleJust completed a purchase of a flat through Minors and Brady.It was helpful to have Rosie on board pushing on my behalf, couldn't fault communication.
5/5
GoogleReally pleased with how they guided us through the process. Julia was also keeping us up to date, and chased the solicitors to get the purchase through. Highly recommended!
5/5
GoogleWorked closely with Lauren Newby to get my first ever house. Super helpful and was easy to talk to about any problem we may have. Highly recommended. - Kathrin
5/5
GoogleRosie and Minors and Brady were excellent at helping the sale of the property we bought to go through. Would thoroughly recommend.
5/5
GoogleCurrently selling our house with Minors and Brady. Great service from Kirsten, Rosie and Kris. The listing and brochure is excellent as has been the service.
5/5
GoogleKris was extremely prompt in responding to our enquiry about a house on his books, even though it was the weekend. We found him very professional in his negotiations with the vendor and we are happy to recommend him the agency. Pip CartwrightPositiveResponsiveness, Professionalism
5/5
GoogleRosie Turley was a star! She helped us through the buying process, liaising between us and the seller. She always answered emails promptly and professionally, kept us informed and let us know what to expect as we went along.
5/5
GoogleCurrently using Minors & Brady to sell my property. The service I’m receiving from Rosie is outstanding, not only is she keeping me informed of all that is happening, I feel like I’m the only client she has, and I’m quite certain I’m not, thank you Rosie, you dispel the estate agent myth.
5/5
GoogleI have been extremely happy with the service I have reviewed from Rosie, she has kept me up to date with everything and been professional at all times. I also dealt with Connor at the very start, who was also incredibly helpful. 5* service all round. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleConnor worked hard to sell our property in NR1. We had numerous viewings and sold 7 weeks after going on the market (with Connor dealing with the paperwork at 7.30pm on Saturday night!) We had brilliant professional pictures and proactiveness from all of the M & B staff. We've now been passed to Rosie who is lovely and focusing on making sure we complete in good time. Thanks M & B.PositiveProfessionalism, Value
5/5
GoogleRosie Turley was a pleasure to work with. It took a while to get the sale through due to onward purchase chain breaking down, out of everyone's control. She always kept working hard and we got there in the end. Would highly recommend Minors for sales and purchases.
5/5
GoogleAll staff at Minors & Brady have been marvellous with customer service. I would recommend Minors & Brady to anyone looking to sell. I've been going through some personal and family health issues and I have been offered customer service far beyond my expectations. Thank you to all.
5/5
GoogleMinors and Brady have just completed the sale of my late fathers home in Lowestoft. From start to finish the communication has been excellent and from the initial meeting to discuss marketing the property and price to the completion has been seamless and timely. Lauren Newby was my main point of contact and she was very informative, knowledgable and went above and beyond to keep me informed and most of all stress free....Thank you Lauren.
5/5
GoogleMy partner and I just purchased our first home through this branch. Rosie Turley did a great job at navigating us through uncertain meanders of the housing market. Doing everything to gather all the information we needed and being a great support when other areas of the process left us in the dark.
5/5
GoogleThe whole Minors & Brady experience from initial valuation to photographs and finally sourcing a buyer has been 5 star. Their relationship manager Rosie has been always very helpful, exceeding expectations and easy to contact when required, managing us smoothly to exchange. Kris, Connor & the supporting team at their Unthank branch could not have done more to help us with our property sale.
5/5
GoogleRosie has been an absolute brick in getting our purchase over the line. Every step of the way there have been issues and Rosie has been instrumental in helping resolve them. Without her professionalism and understanding I dont think we would be completing tomorrow. Thank you Rosie and the rest of the team at Minors and Brady from a maybe suggestion to us by Abi to now moving in has been a roll a coaster experience made all the more satisfying in the end through Rosies hard work and endeavour.. Thank You.
5/5
GoogleI have recently appointed their services on a multi agency basis due to the excellent service and advice l have received from Kris Pearce who is actually acting on behalf of my vendors. He has taken on board all of my personal situation with an aborted sale of my property and has given his valuable time to help explain matters to me and to resell my house. Additionally he is endeavouring to secure a property which l am in love with, he did not have to do this, l am so extremely grateful to him and have every confidence he will sell and secure my dream home.
5/5
GoogleMy purchase was handled with real care by Rosie who has gone above and beyond to ensure the sale went as smoothly as possible. It was not a straightforward journey due to many awkward solicitors enquiries. However, Rosie and all the staff really went out of their way for both the sellers and myself as the buyer to get things across the finish line. I can't thank them enough!
5/5
GoogleHad a great moving experience with Minors and Brady. Chloe Curtis looked after me very well throughout the sale, she was kind and responsive to any and all of my queries. Chloe definitely helped me move to completion quickly and stayed in touch consistently to signpost where everything was at and what was going to happen next. An excellent experience all round, would recommend
5/5
GoogleWe had a perfect experience with Minors & Brady! Kris and his team have been unbelievably helpful, supportive, patient and knowledgeable in what was a completed transaction! The amazing family we were purchasing the property from were very understanding too! The deal was expertly engineered by Kris, who we would certainly keep in contact with when we are in a position to use an estate agent again in the future!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRosie has been a great help throughout the selling process so far - she always responds promptly to emails, providing updates of what is going on. She understands the stresses that come with selling a property and does her best to minimise these where she can. All in all, she is great at her job! Thank you Rosie.
5/5
GoogleAbsolutely fantastic service, a special thank you to Rosie, what a diamond, she always kept me updated and I felt went above & beyond when I wasn’t getting any replies from my solicitor. Connor & Darryl were great with the marketing and viewings, the whole team are superb. I can’t recommend Minors & Brady enough. Fabulous estate agents who I wouldn’t hesitate to use again. Thank you all😀
5/5
GoogleMinors and Brady were excellent, they arranged a quick viewing for me and my partner once we had seen a house we were interested in. Rosie dealt with our property purchase and was really helpful, chasing solicitors when required! and advising us on the house purchase process at times which was really helpful as we were first time buyers. Id definitely recommend Minor and Brady if you are looking for a property.
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The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,612 reviews rated 4.9 out of 5, followed by Norwich with 2,366.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
