Trusted Agent profile
★★★★★
4,714 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,714 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,995
Reviews on Trustpilot
Business-wide
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Minors and Brady's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2020.
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleSam performed my inspection this morning. He was friendly and professional. :)
Thank you for your feedback, Freya. It’s good to hear Sam made your inspection a positive experience with his friendly and professional approach.
5/5
GoogleI will always recommend minors and Brady to people, very friendly service and always kept well informed and they send you very helpful information in general living, Sam come out the other day and was very nice and informative about general things, a big credit to your company
Thank you for your recommendation Andrew! It’s great to hear you’ve felt well informed and supported throughout, and that Sam was helpful and informative during his visit.
5/5
GoogleWe just collected the keys to our new home today and I want to thank Brooklyn for having been a credit to the Outlon branch. The entire experience has been so easy and he's been attentive, highly responsive and above all patient with us the entire time. We look forward to minors and brady being our point of contact moving forward.
Thank you for your feedback, Ellie. Congratulations on collecting the keys to your new home! It’s great to hear Brooklyn made the experience feel easy and supported you with such patience and responsiveness throughout.
5/5
GoogleWhat a rollercoaster it’s been a long battle 7 months not anything to do with minors and Brady but Ange was the one she didn’t actually sell my house we brought one from minors and Brady in Lowestoft but every step of the way Ange was there she is fantastic kept in touch every week even put up with me swearing at times because of the frustration of the chain she chased daily and there by my side the hole way even on her day off she would be on it I owe that lady everything as if wasn’t for her I don’t think I would be sitting in my house today we are so much happier and she is a real Credit to your team thank you so much for everything ange you made this happen
Thank you for your feedback, Hilda. Seven months is a long and difficult journey, so it’s great to hear Ange stayed by your side throughout and kept everything moving despite the challenges in the chain. It’s lovely to hear you’re now happily settled in your new home!
5/5
GoogleThe organisation and communication from holly Starks has been amazing. She is an absolute asset to the team and the company. Polite and a pleasure to work with!!
Thank you for your feedback, Luke. It’s great to hear Holly’s organisation and communication made such a strong impression, and that she’s been a pleasure to work with throughout!
5/5
GoogleWe cannot recommend Connie highly enough! Her professionalism, knowledge of the local market, and dedication made selling our home of 15 years easy. She provided excellent communication throughout, was always available to answer questions whether it was by telephone or email. If you are looking for a trustworthy and hardworking agent get in touch.
Thank you for your review, Lee. It’s great to hear Connie’s knowledge and approach made such a long term home sale feel straightforward. Being available and keeping communication clear clearly made a difference throughout!
5/5
GoogleConnie was fantastic - as first time buyers we found the process quite daunting & she was brilliant at guiding us through and keeping us informed during the offer to STC process. She was always available when we called (which was many times) and kind, knowledgeable and friendly. Thank you so much for everything!
Thank you for your feedback, Victoria. It’s great to hear Connie helped guide you through what can feel like a daunting first purchase, and that she was always available to answer your questions and keep you informed during the offer stage!
5/5
GoogleFrom first meeting my agent Tristan to then be sold within 24 hours was truly amazing, my hard work preparing the flat for sale and Tristans great advice was worth the effort, Connie has been amazing dealing with the sale and was on the phone daily during the process, you get what you pay for, i couldn't recommend any one else
Thank you for your review Stewart! Selling within 24 hours is a fantastic result, and it’s great to hear Tristan’s advice helped make that happen. It’s also good to know Connie stayed closely involved throughout the sale and kept everything moving with regular contact. We appreciate your recommendation!
5/5
GoogleGreat help with selling my property, efficient and informative. Connie Staff, Liam Upton and others have been particularly helpful.
Thank you for your feedback, James. It’s great to hear the team made the sale of your property feel efficient and well informed throughout, and that Connie and Liam were particularly helpful along the way!
5/5
GoogleSam potts is a star. My previous experience of Sam was last year when I asked minors and Brady to value my house in the golden triangle. Sam was warm helpful and professional. Job was done promptly Because of that experience when my wife and I decided to sell our barn in Stokesby I decided to give it to minors and Brady because of my previous experience. Same again Sam was so helpful in arranging everything even though it was the Caister office who took over the responsibility of the sale. Everybody else was also good professional and helpful.
Thank you for your feedback Naji! It’s great to hear the positive experience you had with Sam previously gave you the confidence to return when it came time to sell your barn in Stokesby. His helpful and professional approach clearly left a lasting impression, and it’s good to know the wider team continued that level of service throughout the sale!
5/5
GoogleRosie was incredibly supportive, responsive and professional during our house buying and selling process, including through some difficulties in our chain. I also thought the photography of our house was very well done by one of the in-house photographers.
Thank you for your feedback, Jane. It’s great to hear Rosie’s support and communication helped during the more difficult stages of your chain, and that the photography of your home also stood out so positively!
5/5
GoogleJamie was brilliant!
5/5
GoogleWe have just completed on our property today, Julia Pauluch was the lady who dealt with this property. She was very friendly, professional and helpful. Julia kept us regularly updated and resolved an issue we had with key collection.
Thank you for your feedback, Danielle. We are pleased to hear your purchase completed smoothly and that you felt supported and kept well informed throughout the process!
5/5
GoogleAbsolutely brilliant company so helpful and friendly.always go that extra mile.would recommend very highly.. thank you so much
Thank you for your review! It’s good to hear you found the team helpful and easy to deal with throughout. We appreciate your recommendation!
5/5
GoogleThanks to Holly at the Lowestoft branch for her help and support recently She is brilliant, professional and always keeps in touch
Thank you for feedback Julie! We're happy to hear Holly provided such good service and support!
5/5
GoogleI’m very happy with how quick my leak in the kitchen and bathroom was fix ‘miners and Brady’ handled it very quick and was fix with in the next day very good service thank you
Thank you for your review! We’re pleased the issue was resolved quickly and that the team were able to respond promptly to get everything sorted.
5/5
GoogleSamuel Sykes has been wonderfull
Thank you for your 5 star review Lidia! We're happy to hear you've had a great experience with Samuel!
5/5
GoogleSamuel Sykes-Drinkell has been super helpful steering us through a tricky time at the end of a tenancy. There is still more to do but to date I honestly couldn’t recommend him or his team more highly.
Thank you for your review, Zanna! We are pleased to hear Samuel has been so helpful during a challenging time and that you feel well supported so far.
5/5
GoogleExcellent fast responsive support and communication from Sam for our housing needs and queries. Thanks again.
Thank you for your feedback. It’s good to hear Sam provided quick, responsive support and clear communication throughout!
5/5
GoogleFantastic service. Sam was very friendly and Helpful. 5 stars from me.
Thank you for your feedback, Julie. It’s good to hear Sam was friendly and helpful throughout.
5/5
GoogleConnie was super helpful and really great at responding. Explained everything to us (first time buyers) so clearly and kindly.
Thank you, Phoebe. We’re pleased Connie was helpful and responsive, and that she was able to explain everything clearly as you went through the process as first time buyers!
5/5
GoogleNagilla made our first home experience the most positive we could have had - we never had to chase, she was always responsive and so friendly even if I called 100 times in one day! Thank you so much Minors and Brady, we love our home :)
Thank you, Sofia. We’re pleased Nagilla’s support and communication helped make your first home experience such a positive one. It’s great to hear you’re enjoying your new home!
5/5
Googledidn't have many dealings with Connie , but the ones I did were a pleasure . Very friendly and helpful , and understood my situation . A pleasure to deal with
Thank you, Sam. We’re pleased your interactions with Connie were positive and that you found her friendly and understanding. We appreciate your feedback!
1/5
GoogleRating only, no written review.
We’re sorry to see this and would like to understand more about your experience. Please feel free to contact us directly so we can look into this further and see how we can help.
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Lowestoft has the most, with 2,606 reviews rated 4.9 out of 5, followed by Norwich with 2,358.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
