Trusted Agent profile
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★★★★★
769 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 769 reviews on three platforms, rated 4.5 out of 5 overall.
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Miller Metcalfe's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had a fantastic experience with Chelsea at Miller Metcalfe. Communication has been excellent throughout the entire process, always available to answer questions and keeping me fully informed at every stage. Professional, friendly, and genuinely supportive, they made everything feel straightforward and stress-free.
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5/5
GoogleThank you to Antonia at Miller Metcalfe Harwood along with all involved, with the help we received with purchasing our forever home. We were kept informed every step of the way and Antonia was quick to respond to any concerns we may have had. They have all been friendly and professional from start to finish and both me and my husband appreciate all the help they have given us through out the buying of our new home.
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5/5
GoogleWe have been searching for a house for a number of months. The customer service from Antonia at the Harwood branch has been excellent. She updated us regularly with new houses coming on to the market, which allowed us attend priority viewings and checked in every couple of weeks with a phone call . Excellent service, would definitely recommend.
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5/5
GoogleAmanda at Miller Metcalfe was amazing in supporting me in procuring the first property in Bolton. The entire team were supportive, from the first viewing to price negotiations and exchange. A big thanks to the entire team
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5/5
GoogleI had a very positive experience with the agency. Matthew was my first point of contact and made such a great impression that I decided to go ahead with the agency because of him, he was very friendly, professional and easy to deal with. Katie then looked after everything moving forward and was equally fantastic: approachable, responsive and always clear in her communication. Together they made the whole process smooth and far less stressful. I wouldn’t hesitate to recommend them !
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5/5
GoogleWe contacted MillerMetcalf to enquire about a property we were interested in. A viewing was arranged and as we liked the property we completed the necessary paperwork and agreed a let the following morning. Particularly thanks go to Aimee Binks as she arranged everything from start to finish
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5/5
GoogleOur property was put on the market for Letting in October 2025, this was not a good time of year for this type of venture. Aimee very quickly found a tenant that unfortunately was unsuccessful. Since we have had several other applicants and now appear to have a successful letting. Aimee has been extremely diligent and courteous over all the time we have been in contact with her and I would recommend Miller Metcalfe for any transactions involving the letting of your property.
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5/5
GoogleWe decided to rent a property and one of the first houses we saw was with miller metcalfe. First spoke with Aimee who was extremely helpful and then when we decided to proceed and spoke with Katie. Katie was an absolute star and nothing has been too much trouble. We would rate the service we have received as second to none from both Katie and Aimee. Thank you so much Val
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5/5
TrustpilotVery Helpful & Great Communication
After my house fell through with a private seller , I approached miller metcalfe in bury for help with the sale , they was quick getting my house on the market , to which delight it sold within 24 hours of it being on the market !! Communication & service was fantastic 10/10 👏
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1/5
GoogleWow, can believe how bad this branch is. Went to book a viewing and was given a time which I could not do, I asked for later and they said this was an inconvenience to them as they were showing someone else the house at that time. You lost a potential sale and we were looking to sell our house with you. Not any more!! The worst estate agent we have experienced in Bury!!
Hello, Thank you for taking the time to leave a review. We are sorry to hear that you feel disappointed with your experience. We have reviewed this internally, and the conversation did not reflect the situation as described. That said, we appreciate that arrangements did not work out as you had hoped. Our branch manager has since attempted to contact you directly to discuss this further and address any concerns, but we have not yet been able to speak with you. We always aim to be flexible and helpful wherever possible and would welcome the opportunity to resolve this matter properly. If you would like to discuss this further, please feel free to contact the branch directly.
5/5
GoogleGood
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5/5
GoogleBrillant estate agent to deal with
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5/5
GoogleRating only, no written review.
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5/5
TrustpilotMiller Metcalfe helped at every stage of our sale and purchase.
We had a quick sale but a long and protracted 9 months of a long sales chain. Helen, Carol and Katie of Miller Metcalfe in Culcheth guided us through it step by step supporting us all the way.
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5/5
GoogleI booked an appointment with Miller Metcalfe Harwood to put my property up for sale as my partner had bought with them and they where really great. Sam Bradshaw came out to value my property. She was really lovely and helpful, very knowledgeable about the area and gave me a lot of advice that i needed. It was a very quick process from the valuation to getting the property on the market. Very pleased with the service so far and would definitely recommend. Thank you Sam.
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5/5
GoogleAlice put in a great amount of effort helping us progress efficiently and smoothly with the house purchase. It was our first time purchasing a house but her excellent communication skills and resources helped increase our confidence and reassured us all the way through! Alice really made the purchase with Miller Metcalfe a success and a stressfree one. Thanks for your support Alice, Nisha & Gaurav x
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5/5
GoogleVery happy with the team at the Harwood branch. Sam in particular was very professional and very helpful. Would recommend 100%
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5/5
GoogleGreat initial impression from my interactions with Sam at Miller Metcalfe in Bradshaw. My mum’s house sale has some complexities but these are all being smoothed over by the team. We feel supported and in safe hands. Well managed hand off to conveyancers as well.
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4/5
GoogleGood service, all done promptly and efficiently with good communication.
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5/5
GoogleChelsea at the Harwood office is an exceptional estate agent She was knowable informative and very easy to communicate with Chelsea ensured the best outcome from our house sale Five star rating thank you Chelsea at miller Metcalf
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5/5
GoogleVery helpful and professional
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5/5
GoogleI recently used Miller Metcalfe for two house sales and they provided an excellent service from start to finish. They were consistently professional, thorough and efficient. It was a please to have such a quality team taking care of matters. Bravo to you all and specific thanks to Alice Picton, and Katie Critchley for your excellent work.
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5/5
GoogleAlice made our purchase experience very transparent and smooth. She was with us all the way and made each step so seamless. Her effort made the progress of the purchase rolling and gave us with no doubt that the property process will be completed in no time. She was resourceful, always available, patient, calm and of the most, very responsive. Alice really made the purchase with Miller Metcalfe a success and a stressfree one. We would be glad to purchase another property with Miller Metcalfe or highly recommend to a family or friend. Thanks for your support Alice. Regards.
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5/5
GoogleJust bought our first property and couldn’t ask for a better agency, Miller Metcalfe has been super efficient throughout the whole process. A special thanks to Alice ! We couldn’t do it without you♥️ she has helped us along the way, through all the challenges and made it happen. Even on the days she was off , she was always responding and trying to help us get the house on time. Super grateful. So glad that she was the one on our journey ☺️
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A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bolton (Burden House) has the most, with 420 reviews rated 4.4 out of 5, followed by Bury with 335.
The three Miller Metcalfe offices, by town:
Yes. In The Trusted Agent 2026 awards: Miller Metcalfe, Bolton won Trusted Agent.
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