Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleGreat friendly estate agent. Good local knowledge.
Kyle was fantastic and extremely helpful, he went above and beyond to add humour and calm the nerves throughout the whole process. He was five star ⭐️ Just extremely personable and professional, got the job done, but with a smile and a few jokes put in for good measure. I would definitely recommend using Mile Estate, if you are selling your house or looking to buy in the local area.PositiveResponsiveness, Quality, Professionalism, Value
Venetia · 20 June 2021 · Mile Estates London (51 Chamberlayne Road)
★★★★★ 5/5
GoogleSuperb estate agents!! Charlie was absolutely amazing in every step of the way, and went above and beyond to help me! Super lovely! I can honestly say that this is the best rental experience I have ever had in London. From the viewing all the way until moving in, Charlie made sure that everything went super smooth, did everything he could to help and he overall made this process really positive and human! Amazing communication too, I knew exactly what was happening and when, which is super important. Am very happy! Recommend to everyone! Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Anna · 20 June 2021 · Mile Estates London (51 Chamberlayne Road)
★★★★★ 5/5
GoogleWe were recommended to Mile by our friends who live in Los Angeles, they’ve been using them to let their Kensal Rise property for years. As we’re in LA too, it was important to us to have a good company that would fully manage our home for us - that we could trust, that would be available despite the eight hour time difference.
Marius the director of Kensal Rise, Mile and Silvana exceeded our expectations. We had their mobile phone numbers and they’d FaceTime us to talk about any issues. They are friendly, professional and a joy to work with, finding us great new tenants and dealing with any issues promptly when they came up.
Silvana is a fair but firm tenant liaison, managing any repair or tenant requests that arise. Skillfully finding solutions, whether it be plumbers, electricians or sourcing a new fridge/freezer. Always checking the price with us and giving us options.
We can’t thank Marius Ruff and Michael Connelly enough for finding the lovely family that are taking care of and enjoying living in our house and making it a home for a few years.
This is a great team of people who are stalwarts and will go above and beyond to take care of your home. I’m glad I took my friend’s recommendation.PositiveQuality
Wendy · 20 June 2021 · Mile Estates London (51 Chamberlayne Road)
Agent replied · 19 June 2024
Thank you Wendy! It is and always has been our absolute pleasure working with you!
★★★★★ 5/5
GoogleAlex was our agent for the sale of our colindale property. We had been with 3 other local agents who were rude and abnoxious, and failed to sell our property. Alex was honest from the start, advising us of a realistic price we could sell our apartment for. Alex called me weekly with updates and worked tirelessly to secure us a buyer. As with any home sale, there were hiccups which Alex dealt with amazingly. Towards the end of the process Alex would even give us daily updates. Whenever I rung Alex, if he wasn’t available he would give me a call back as soon as he was free. We had issues with our solicitors, with managing agents, and through this whole process Alex was always honest! We really felt like Alex had our back from the get go. I would highly recommend Mile estates. You’re not going to find another genuine local estate agent. My only regret is that we didn’t go with Mile Estates first!
A · 8 June 2021 · Mile Estates London (5 Sunnyside Terrace)
★★★★★ 5/5
Googlegood service, friendly, helpful.
Jess · 8 June 2021 · Mile Estates London (51 Chamberlayne Road)
Agent replied · 29 July 2023
💚 …
★★★★★ 5/5
GoogleIt's been nearly 1 month with mile estate. Very pleased with the agency, reference process went really well within a week with help of Michael all was done, definitely professionalism on his part.
A · 30 May 2021 · Mile Estates London (5 Sunnyside Terrace)
★★★★★ 5/5
GoogleMy experience with Mile Estates can be summed up in one word: GREAT!
From the moment I made the phone call to the follow up upon deciding to start the process of renting one of their properties everything was smooth and professional.
Michael has done an amazing job explaining all the steps and was very patient with me and my questions, answering each one without any frustration (he is a star).
I would definitely work with Michael and the team again if the opportunity arises.
A · 30 May 2021 · Mile Estates London (5 Sunnyside Terrace)
★★★★★ 5/5
GoogleRating only, no written review.
Veginiya · 20 May 2021 · Mile Estates London (5 Sunnyside Terrace)
★★★★★ 5/5
GoogleWe had the smoothest experience imaginable renting a property. the efficiency and professionalism was outstanding, not to mention the pleasant experience of dealing with Michael and the team
A · 30 April 2021 · Mile Estates London (5 Sunnyside Terrace)
★★★★★ 5/5
GoogleHad to get my flat rented quickly and I didn't know much about the procedure. Alex from miles estates talked me through the whole process and managed to find me a tenant quickly. Been 2 years now and that tenant is as good as gold.
A · 30 April 2021 · Mile Estates London (5 Sunnyside Terrace)
★★★★★ 5/5
GoogleNormally I don’t write reviews but I really must commend the service I received from this agency. As a first time renter, I didn’t really know what I was doing. I was fortunate to come across a lovely little studio flat in Swiss Cottage with bills included being rented by Mile Estates so I quickly made an appointment. Michael Conneely was the letting agent who I dealt with and he was extremely efficient, friendly and helpful. He was always at the other end of the phone and answered all of my many queries before, during and after the viewing and made the entire process as smooth as possible!
For a truly professional service, I highly recommend getting in touch with Michael.
A · 30 April 2021 · Mile Estates London (5 Sunnyside Terrace)
★★★★★ 5/5
GoogleHad to get my flat rented quickly and I didn't know much about the procedure. Alex from miles estates talked me through the whole process and managed to find me a tenant quickly. Been 2 years now and that tenant is as good as gold.
Ben · 9 April 2021 · Mile Estates London (5 Sunnyside Terrace)
★★★★★ 5/5
GoogleHighly recommend Kyle's service. Very responsive and always on top of a transaction.
Yingda · 2 April 2021 · Mile Estates London (51 Chamberlayne Road)
Agent replied
Thank you Harold, it was out pleasure working with you again!
★★★★★ 5/5
GoogleI sold my house with Mike Estates (Kensal Rise branch)Really excellent service - Kyle always kept in touch, went out of his way to ensure he attended all viewings , befriended my dog to facilitate viewings , ensured Covid guidelines kept to and achieved a sale. After the offer he kept in close contact with the buyer and h and the buyers solicitor. Really recommend them.
Deirdre · 18 March 2021 · Mile Estates London (51 Chamberlayne Road)
★★★★★ 5/5
GoogleFantastic service from Mile Estates.
Rodney · 17 March 2021 · Mile Estates London (5 Sunnyside Terrace)
★★★★★ 5/5
GoogleExcellent service from Miles Estates, especially Kyle. Real please to work with them. Even from the outset Kyle organised viewings back to back to make things a lot easier. Kyle is very easy to speak to and honest and not the typical wheeler dealer you find at most other estate agents. Thanks again Kyle.
Suban · 3 March 2021 · Mile Estates London (51 Chamberlayne Road)
Agent replied · 29 July 2023
Thank you Suban, you were a delight to deal with and we hope you're well 💚 …
★★★★★ 1/5
GoogleWe rented a house from Mile and while the experience started off as friendly, we experienced extremely unprofessional behaviour as the process continued. On phone calls, I could hear colleagues in the background making rude remarks about me and my responses. When we moved in and needed the keys Mile still had, they didn’t provide us with the correct keys and lied to say the previous tenants must have changed the locks. The agency also made it sound to me like our new landlord was a nightmare which is the exact opposite and I’m so relieved to be dealing with my landlord directly!
Overall, very poor communication and behaviour (saying they’ll be sending something that never arrives, first contract had incomplete sentences, as further examples). I wouldn’t recommend this agency.
Kristine · 5 February 2021 · Mile Estates London (51 Chamberlayne Road)
Agent replied
Hi Kristine,
We’re normally known for our exceptional attention to detail, and we regret that we may have missed the mark. We are delighted that you are having a pleasant experience with your landlord!
We apologise for any perceived rudeness, we can assure you there was none intended. We hope you enjoy your continued stay at your property and wish you well.
★★★★★ 5/5
GoogleRating only, no written review.
Anurag · 2 February 2021 · Mile Estates London (5 Sunnyside Terrace)
★★★★★ 5/5
GoogleReally great experience working with Mile Estates - professional, helpful and friendly.
Fabian went above and beyond to help with all my requirements - especially during a pandemic, he was quick to respond to any issues that arose and made the end-to-end experience so much easier!
Christina · 23 January 2021 · Mile Estates London (51 Chamberlayne Road)
Agent replied · 29 July 2023
💚 …
★★★★★ 5/5
GoogleRating only, no written review.
Clint · 6 January 2021 · Mile Estates London (51 Chamberlayne Road)
Agent replied · 29 July 2023
💚 …
★★★★★ 5/5
GoogleMile Estates always exceeds my expectations. They have brand new flats with modern kitchens and bathrooms (which is not easy to find in London). Great prices with bills included. Convenient locations. I would definitely recommend them
A · 31 December 2020 · Mile Estates London (5 Sunnyside Terrace)
★★★★★ 5/5
GoogleI don't usually write reviews unless they are to complain about something I didn't like.
However, in this occasion I am writing to praise the Mile Estates team for their excellent service.
October was a sad moment for us as My 19 years old daughter moved out of our place, however, Mile Estates professionals made the process a lot easier to bear and the whole experience was flawless.
I highly recommend them for sales and for rentals.
Thank you very much guys!!!
A · 31 December 2020 · Mile Estates London (5 Sunnyside Terrace)
★★★★★ 5/5
GoogleMy partner and I were looking for a new flat to move into and the folks at Mile Estates have been extremely helpful throughout the whole process. Michael was quick to show us different properties and was very upfront about the pros and cons of all the flats that we saw. Once we found a place we were happy with, the letting process was straightforward without any hassle. Chloe has been very responsive whenever we've had any issues come up. Would highly recommend Mile Estates.
A · 31 December 2020 · Mile Estates London (5 Sunnyside Terrace)
★★★★★ 5/5
GoogleMy partner and I were looking for a new flat to move into and the folks at Mile Estates have been extremely helpful throughout the whole process. Michael was quick to show us different properties and was very upfront about the pros and cons of all the flats that we saw. Once we found a place we were happy with, the letting process was straightforward without any hassle. Chloe has been very responsive whenever we've had any issues come up. Would highly recommend Mile Estates.
Kyle · 9 December 2020 · Mile Estates London (5 Sunnyside Terrace)
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