Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently rented a property through Mile Estates, and the whole experience was excellent with the help of Luke Mason and Raniya Naseem. Especially Luke was incredibly helpful as he always responded quickly, communicated clearly, and handled everything in a professional manner.
With the help of Raniya with all the documents making the entire renting process was smooth and stress-free, which made a huge difference.
I really appreciate the efficiency and care the team showed from start to finish, and I’d happily recommend Mile Estates to anyone looking to rent.
Vicky · 13 February 2026
★★★★★ 5/5
GoogleWe had a great experience with this housing agency when finding our new flat. The instructions throughout the process were very clear, and the team was consistently helpful and friendly.
Luke Mason, our agent, was especially outstanding. He is clearly passionate about his job and went above and beyond to support us, making the whole process much smoother and less stressful. Raniya was also very supportive and helpful in answering our questions before moving in.
We really appreciate their help and would highly recommend both Luke and the agency.
THIS · 13 February 2026
★★★★★ 5/5
GoogleMile Estates' Luke Mason and Raniya Naseem have been helpful and ever so caring in their communication and support throughout the scouting, site visiting, verifying and moving processes.
They were extremely cooperative and understanding of our needs. Luke took out the time and showed skills like Ive not seen before, to get every task done well- be it communicating with multiple stakeholders, showing up on time, clarifications, he is good at this. Luke once said, "..finding a home is like destiny.." and that is so well said. Thank you, Luke, Raniya and team Mile Estates. We appreciate your hardwork and thoughtfulness most, Luke. :-)
Mariya · 13 October 2025
★★★★★ 5/5
GoogleLuke was an amazing from start to finish. He was quick, prompt, and incredibly helpful throughout the whole process. Communication was excellent at all times, he kept me well informed and was always easy to reach. His professionalism and efficiency made everything smooth and stress-free. I wouldn’t hesitate to recommend him.
B · 13 February 2026
★★★★★ 5/5
GoogleMy partner and I are really happy with the service delivered by Mile Estates. A big thank you to Luke that helped us out throughout our moving process. He went above and beyond to help, answer our querries and make sure that everything was sorted out the way that we needed. The whole process was really smooth and stress free. All of my interactions not only with Luke, but also with the whole team, have been really pleasant and professional!
Esther · 13 May 2025
★★★★★ 5/5
GoogleI’ve used Mile estates as a landlord to rent my flat. The service has been great, great communication with the team and Luke has been easily reachable even during Christmas period. No issues at all during the process. I would definitely recommend them.
Delphine · 13 February 2026
★★★★★ 5/5
GoogleLuke is number one , professional and very talented agent, I got very good service, I feel very happy each time I meet up there.
Babel · 13 February 2026
★★★★★ 5/5
GoogleReally helpful and professional staff. Especially Luke who is always there when I have a question or a concern! I get a response from him straight away, that I’m really grateful for! Many thanks Luke & “Mile”👌😊 …
Ella · 13 August 2025
★★★★★ 5/5
GoogleI’d like to thank, Luke and the team at Mile estate Agency for me rent my studio flat.the process was very quick and smooth and I truly appreciate their support and efficiency I’m very grateful for how everything was handled thank you
Carmen · 13 June 2025
★★★★★ 5/5
GoogleI had an extremely positive experience with Luke and the team at Mile Estates. They were super professional and easy to work with from the beginning, the whole process was straight-forward and easily managed from abroad. From the viewing to …
Ruth · 13 April 2025
★★★★★ 5/5
GoogleMr Luke was the best. From start to finish, he was incredibly professional, knowledgeable, and attentive to all my needs and concerns. has an exceptional understanding of the real estate market and provided invaluable insights that helped …
Oluwademilade · 13 April 2025
★★★★★ 5/5
GoogleIt's been a wonderful experience from the start. Luke was very helpful and professional. Got prompt response to all my queries. Thanks to team Miles for the wonderful experience.
Sahin · 13 July 2025
★★★★★ 5/5
GoogleGood experience renting, Luke was very friendly and helpful. Renting process was efficient throughout, the agency is quick to respond to queries with useful responses.
Amanda · 13 August 2025
★★★★★ 5/5
GoogleLuke has been an amazing professional and very responsive to questions. Application was sorted out quickly and even has a portal to manage the tenancy. One of the best estate agents around.
Som · 13 April 2025
★★★★★ 5/5
GoogleGreat experience finding a home with Mile Estates! The whole process was super quick and efficient. Luke, especially was very helpful in answering all my queries patiently, and catered to all my requests about the property, was always available for a quick chat or call. Highly recommended trusting them for your property search!
Shamika · 13 January 2026
★★★★★ 5/5
GoogleI rented a accommodation last month through mile estates colindale. Michael was my point of contact who was very professional, helpful & accommodating. He was very supportive when I needed to view the place more than once, liased with the landlord on my behalf for few requests that I had & got it all arranged. Even the landlord is very kind and helpful and supportive. Till my Internet got sorted the landlord gave me his WiFi free of charge for a month. I believe both Michael and landlord have done above and beyond to help & support me. I would definitely recommend anyone looking for a accommodation to give Michael a call at colindale branch.PositiveResponsiveness, Quality, Professionalism, Value
Vasif · 29 August 2021
★★★★★ 5/5
GoogleNormally I don’t write reviews but I really must commend the service I received from this agency. As a first time renter, I didn’t really know what I was doing. I was fortunate to come across a lovely little studio flat in Swiss Cottage with bills included being rented by Mile Estates so I quickly made an appointment. Michael Conneely was the letting agent who I dealt with and he was extremely efficient, friendly and helpful. He was always at the other end of the phone and answered all of my many queries before, during and after the viewing and made the entire process as smooth as possible!
For a truly professional service, I highly recommend getting in touch with Michael.
Geny · 30 July 2021
★★★★★ 5/5
GoogleAlex was our agent for the sale of our colindale property. We had been with 3 other local agents who were rude and abnoxious, and failed to sell our property. Alex was honest from the start, advising us of a realistic price we could sell our apartment for. Alex called me weekly with updates and worked tirelessly to secure us a buyer. As with any home sale, there were hiccups which Alex dealt with amazingly. Towards the end of the process Alex would even give us daily updates. Whenever I rung Alex, if he wasn’t available he would give me a call back as soon as he was free. We had issues with our solicitors, with managing agents, and through this whole process Alex was always honest! We really felt like Alex had our back from the get go. I would highly recommend Mile estates. You’re not going to find another genuine local estate agent. My only regret is that we didn’t go with Mile Estates first!
Miriam · 30 July 2021
★★★★★ 5/5
GoogleMy experience with Mile Estates can be summed up in one word: GREAT!
From the moment I made the phone call to the follow up upon deciding to start the process of renting one of their properties everything was smooth and professional.
Michael has done an amazing job explaining all the steps and was very patient with me and my questions, answering each one without any frustration (he is a star).
I would definitely work with Michael and the team again if the opportunity arises.PositiveResponsiveness, Quality, Professionalism, Value
Virgil · 21 June 2021
★★★★★ 5/5
GoogleAlex was our agent for the sale of our colindale property. We had been with 3 other local agents who were rude and abnoxious, and failed to sell our property. Alex was honest from the start, advising us of a realistic price we could sell our apartment for. Alex called me weekly with updates and worked tirelessly to secure us a buyer. As with any home sale, there were hiccups which Alex dealt with amazingly. Towards the end of the process Alex would even give us daily updates. Whenever I rung Alex, if he wasn’t available he would give me a call back as soon as he was free. We had issues with our solicitors, with managing agents, and through this whole process Alex was always honest! We really felt like Alex had our back from the get go. I would highly recommend Mile estates. You’re not going to find another genuine local estate agent. My only regret is that we didn’t go with Mile Estates first!
A · 8 June 2021
★★★★★ 5/5
GoogleMy experience with Mile Estates can be summed up in one word: GREAT!
From the moment I made the phone call to the follow up upon deciding to start the process of renting one of their properties everything was smooth and professional.
Michael has done an amazing job explaining all the steps and was very patient with me and my questions, answering each one without any frustration (he is a star).
I would definitely work with Michael and the team again if the opportunity arises.
A · 30 May 2021
★★★★★ 5/5
GoogleI had really nice experience with Mile Estates and Luke has been so supportive. He was so realistic with his offers, right from the start. Thanks!
Tamana · 13 April 2025
★★★★★ 5/5
GoogleNormally I don’t write reviews but I really must commend the service I received from this agency. As a first time renter, I didn’t really know what I was doing. I was fortunate to come across a lovely little studio flat in Swiss Cottage with bills included being rented by Mile Estates so I quickly made an appointment. Michael Conneely was the letting agent who I dealt with and he was extremely efficient, friendly and helpful. He was always at the other end of the phone and answered all of my many queries before, during and after the viewing and made the entire process as smooth as possible!
For a truly professional service, I highly recommend getting in touch with Michael.
A · 30 April 2021
★★★★★ 5/5
GoogleMy partner and I were looking for a new flat to move into and the folks at Mile Estates have been extremely helpful throughout the whole process. Michael was quick to show us different properties and was very upfront about the pros and cons of all the flats that we saw. Once we found a place we were happy with, the letting process was straightforward without any hassle. Chloe has been very responsive whenever we've had any issues come up. Would highly recommend Mile Estates.
A · 31 December 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
