Trusted Agent profile · Buckinghamshire

Michael Graham estate agents in Newport Pagnell, Woburn Sands, Aylesbury and 6 more

4.7

★★★★★ Excellent

1,439 reviews across 9 offices and 4 platforms

michaelgraham.co.uk

Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,439 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,323

Reviews on Google

All 9 offices

Facebook logo

3.0 / 5

2

Reviews on Facebook

All 9 offices

Yell logo

1.8 / 5

4

Reviews on Yell

All 9 offices

Trustpilot logo

110

Reviews on Trustpilot

Business-wide

Our offices

Michael Graham's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Michael Graham office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We found the team at Michael Graham extremely professional and courteous throughout the whole selling process. They quickly responded to any questions and were very good at keeping us up to date with the sale of our property. The team were great showing people around our property and they also have a useful online portal where you can view your sale progress. The marketing was great and they really understood how to reach out to the right potential buyers. No hesitation in highly recommending them and we would use them again.

Mike · 12 October 2024 · Michael Graham Hitchin

Agent replied · 16 June 2024

Thank you so much for your kind review. It really is appreciated. It has been a pleasure to help you with your move and we hope you will be very happy in your new home.

5/5

Google

Very helpful, Magda went above and beyond!

Faith · 10 October 2024 · Michael Graham Newport Pagnell

Agent replied · 16 June 2024

Dear Faith, Thank you for taking the time to write a review. We are pleased that Magda assisted you so effectively.

5/5

Google

Catherine Johnson at Michael Graham Estate Agent introduced me to the property I have just purchased in Newport Pagnell. The whole experience was professional from start to finish and communication between Catherine, myself and the vendor's was always fast and efficient and smooth for my entire property purchase. Always responding to my queries quickly and also offering advice when asked. I would highly recommend their services and want to thank them for making it as stress-free as any property purchase can be.

Louise · 10 October 2024 · Michael Graham Newport Pagnell

Agent replied · 16 June 2024

Dear Louise, We are delighted to hear that Catherine assisted you so effectively with your property purchase. Thank you for taking the time to write such a positive review, and we wish you all the best in your new home.

5/5

Google

The service at Michael Graham is one of a kind. Very helpful and caring, a very good house agent with lovely staff. I have been with Jane and Magda for over 4 years now, they always reach out from time to time. Special!

Ian · 10 October 2024 · Michael Graham Newport Pagnell

Agent replied · 10 October 2026

Dear Ian, Thank you for taking the time to leave a review. We're pleased to hear your experience with us was positive and that Jane and Magda assist you so effectively.

5/5

Google

Michael Graham (New Pagnell office) team has been amazingly supportive during the purchase of our new property. The communication was very clear and we received timely updates. Thank you Catherine and the team.

VAARA · 10 October 2024 · Michael Graham Newport Pagnell

Agent replied · 10 October 2026

Dear Hiva, We are so pleased to hear of the support, clear communication and timely updates you've received during your property purchase. Our goal is to do our upmost to assist our customers. Thank you for taking the time to write about your positive experience with us.

5/5

Google

Good support on property sale!

Tamas · 10 October 2024 · Michael Graham Newport Pagnell

Agent replied · 16 June 2024

Dear Tamas, Thank you for taking time to leave us a 5* review. We are thrilled that our team assisted you so effectively throughout the selling process.

5/5

Google

The Bedford Team especially Wendy and Jonathan worked tirelessly and patiently to facilitate my sale. I would highly recommend them for their tenacity and professionalism .

Laura · 10 October 2024 · Michael Graham Newport Pagnell

Agent replied · 10 October 2026

Thank you Laura for taking the time to write a review. We’re delighted to hear you’ve had a great experience with our team, in particular Wendy and Jonathan. Our goal is to do our upmost to assist our customers.

5/5

Google

We recently had the pleasure of purchasing a property from Michael Graham in Newport Pagnell. I would like to express our heartfelt gratitude to Magda Duff for her invaluable assistance throughout the process. She patiently guided us and promptly addressed all our questions and inquiries.

Zbirnea · 10 October 2024 · Michael Graham Newport Pagnell

Agent replied · 16 June 2024

Dear Zbirnea, Thank you for taking the time to write a 5* review. We will pass on your kind comments to Magda, and we're delighted that you had a positive experience with Michael Graham.

5/5

Google

Michael Graham has offered excellent service while helping us to sell our house. Particularly thanks to Magda and Catherine who have always been on hand to help. A thoroughly professional service.

Emily · 10 October 2024 · Michael Graham Newport Pagnell

Agent replied · 16 June 2024

Dear Emily, Thank you for taking the time to leave us a 5* review. We are thrilled to hear of the professional service you received during your sales transaction.

5/5

Google

The team at Michael Graham Newport Pagnell were fantastic, in particularly Magda who supported us in the purchase of our 'Forever Home'. She was remarkably efficient, a fantastic and prompt communicator, knowledgeable, and critically a great relationship builder (for both us and the vendors). A superb support - very happy!

Hugh · 10 October 2024 · Michael Graham Newport Pagnell

Agent replied · 16 June 2024

Dear Hugh, Our goal is always to provide the best service in all transactions. We are delighted to hear of your positive experience with Magda and the team, and wish you many years of happiness in your 'Forever Home'.

5/5

Google

We received excellent, friendly and professional service from the Newport Pagnell office when purchasing our property. Magda and Catherine were especially helpful and made the process as smooth as possible. We would highly recommend Michael Graham.

Steven · 10 October 2024 · Michael Graham Newport Pagnell

Agent replied · 16 June 2024

Dear Steven, Thank you for taking the time to write a 5* review. We are delighted to hear of your positive experience and your comments will be passed to the team. We wish you every happiness in your new home.

5/5

Google

We are very happy to recommend Micheal Graham at Newport Pagnell, if you are looking to buy or sell your property. We have had the pleasure or working with Magda for a number of years and can't speak highly enough of her professionalism, knowledge and friendliness. We have also had great support from the rest of the team and would like express our thanks for all their help in our recent sale.

Anthony · 10 October 2024 · Michael Graham Newport Pagnell

Agent replied · 24 August 2024

Dear Anthony, Thank you so much for taking the time to write a review. We are delighted to hear that Magda has assisted you so effectively over a number of years. Your kind comments will be passed to the rest of the team.

5/5

Google

Professional and courteous from the first communication. Thoughtful and very helpful.

Jen · 10 October 2024 · Michael Graham Buckingham

Agent replied · 24 October 2024

Hi Jen. Thank you so much for taking the time to write your kind review. We are glad the team assisted you so effectively.

5/5

Google

Gareth Redman handled our sale and provided an excellent service, keeping us well-informed throughout the process. His attitude was always positive.

Douglas · 3 October 2024 · Michael Graham Buckingham

Agent replied · 24 October 2024

Hi Douglas, thank you for taking the time to write your review. We are delighted to hear your experience with us was positive and Gareth assisted you so well.

5/5

Google

I can highly recommend Michael Graham in Buckingham. Luke Jackson in particular has been so reassuring, knowledgeable and helpful with all matters around marketing our property. The other team numbers are also brilliant, including their PR and photography specialists. I wouldn’t hesitate to recommend them.

Katie · 3 October 2024 · Michael Graham Buckingham

Agent replied · 24 October 2024

Hi Katie, thank you so much for your kind words. We are delighted to hear you had a great experience with our team.

5/5

Google

Michael Graham Estate Agent were great to work with on the sale & purchase of our dream home. James, along with his colleagues Luke & Gareth, were always available and happy to help. Our dream house had been sold, but that fell through, so James contacted us to see if we were able to move forward. Within 24 hours we had purchased and sold, what a great result. James is very much in touch with the market and we are very grateful if his support. I highly recommend Michael Graham Estate Agent and particularly James for his help. We were very happy with the service and experience we received for all the team, thank you.

James · 3 October 2024 · Michael Graham Buckingham

Agent replied · 24 October 2024

Hi James. Thank you so much for taking the time to write your review. We are very pleased to hear you had such a positive experience with all the team at the Buckingham office.

5/5

Google

Michael Graham estate agents in Milton Keynes recently handled the purchase of our new house. The house buying process was made easier by Lee, who ensured everything went smoothly. Thank you Lee and Michael Graham!

Julie · 27 September 2024 · Michael Graham Milton Keynes

Agent replied · 24 October 2024

Good Morning Julie Thank you so much for taking the timeto write this review. We're delighted to hear your experience with us was positive and that Lee assisted you so effectively. Kindest Regards … More

5/5

Google

Our experience of Michael Graham in Buckingham was consistently excellent. James went out of his way to understand what we wanted and kept closely in touch with us to update us when he had something suitable. Luke was incredibly helpful during our purchase and put a great deal of effort into ensuring the chain remained intact. Many many thanks

Kaleigh · 24 September 2024 · Michael Graham Buckingham

Agent replied · 24 October 2024

Dear Kaleigh, thank you for taking the time to write your kind review. We are very pleased to hear of your positive experience with Michael Graham.

1/5

Trustpilot

Not great. Avoid if possible.

Not great.At first, the service seemed promising, but the relentless pressure became unbearable, four calls and four emails a day at one point. Once payment was made, communication dropped entirely.The team was rude and showed little regard for customer service, highlighting their need for training. They treated basic tasks as burdens and expected praise for doing their job.Overall, it was a frustrating experience. Avoid if you can.

Simon · 23 September 2024 · Michael Graham Milton Keynes

Agent replied · 29 December 2024

Dear Simon,Thank you for your feedback. We're truly sorry to hear about your experience. The level of communication and pressure you faced, followed by a drop-off after payment, is not the standard we aim for, and we apologize for any frustration caused.We're also concerned about the rudeness you encountered and are committed to addressing this with our team to improve our service. Your feedback is invaluable, and we would appreciate the chance to discuss this further if you're open to it.Kind regards,The Michael Graham Estate Agents Team

5/5

Google

Delighted with Michael Graham’s service. Was not an easy sale and they handled things brilliantly. A special thanks to Graham Robson and Isobel Orr for getting us across the finish line.

Hugh · 27 August 2024 · Michael Graham Aylesbury

5/5

Google

We used Michael Graham Estate Agents in Aylesbury to buy our next property. The service throughout has been great, from easy viewing arrangements, negotiations and the purchasing process. We dealt with one excellent agent - Isobel Orr, who was communicative and pleasant throughout. Would highly recommend.

Mark · 27 August 2024 · Michael Graham Aylesbury

5/5

Google

The team marketed our property well and Caroline was very supportive and great to work with throughout a problematic sale. We are based in Canada so she was extra helpful in supporting us from afar.

Lucy · 30 July 2024 · Michael Graham Hitchin

Agent replied · 10 January 2025

Thank you Lucy for your kind words. We would like to send our best wishes for the future.

5/5

Google

I can not recommend the team at Michael Graham highly enough! They provided us with exceptional support every step of the way, from an initial market appraisal through to a successful completion. They were able to quickly resolve issues and ensured a completion within tight timescales. They were thoroughly professional and a pleasure to work with. Thank you Phil, Pam and Caroline!

Alison · 30 July 2024 · Michael Graham Hitchin

Agent replied · 10 January 2025

Thank you Alison, your review is really appreciated and we are delighted the sale of your lovely home has gone through and you can move on to your next project.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

EA Masters

Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.

EA Masters by year, 2020 to 2018

Source: EA Masters winners lists, as published, linked by year.

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Questions about Michael Graham

Which Michael Graham office has the most reviews?

Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.

Where are the Michael Graham offices?

The nine Michael Graham offices, by town:

  • Aylesbury: 28 Temple Street, Aylesbury, HP20 2RQ
  • Buckingham: 4-5 Bridge Street, Buckingham, Buckinghamshire, MK18 1EL
  • Hitchin: 20 Bucklersbury, Hitchin, SG5 1BG
  • London: 322a Portobello Road, London, W10 5RU
  • Milton Keynes: 445 Midsummer Boulevard, Milton Keynes, MK9 3BN
  • Newport Pagnell: 24 St. John Street, Newport Pagnell, MK16 8HJ
  • Princes Risborough: 24 Market Square, Princes Risborough, HP27 0AN
  • Towcester: 138 Watling Street East, Towcester, NN12 6BT
  • Woburn Sands: 2 Aspley Hill, Woburn Sands, MK17 8NJ
Has Michael Graham won any awards?

Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.

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