Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience dealing with Magda and the team at Michael Graham, Newport Pagnell. They facilitated my property sale quickly, professionally and with sensitivity, communicating promptly throughout. I could not recommend them highly enough
Nicholas · 25 January 2025 · Michael Graham Newport Pagnell
Agent replied · 25 May 2025
Thank you Nicholas for the 5* review, we will pass on your comments to Magda and the team. We strive to provide a professional service and we are pleased that you received this during your selling process with Michael Graham.
★★★★★ 5/5
GoogleI want to thank you and your whole team (Gareth & Magda, especially) at Michael Graham Newport Pagnell for their professional and kind service in putting my house on the market.
The photographs by Oli, were EXCEPTIONAL and really caught the magic of living in my home.
It was a perfect experience for an emotive and stressful circumstances of selling my house. I would have no hesitation to recommend you to any potential buyer.
Kirsti · 25 January 2025 · Michael Graham Woburn Sands
Agent replied · 16 October 2026
Thank you Kirsti for taking the time to write a 5* review. We will pass on your kind comments to Gareth, Magda, Olly and the team. We're delighted that you had a professional and positive experience with Michael Graham.
★★★★★ 5/5
GoogleHighly recommended. We've had to deal with estate agents a lot lately and Michael Graham stand head and shoulders above all of them. They did a great job of finding people who were potentially interested in our unusual house (rather than loads of ill-matched viewers) and then helping us through what turned out to be a complex sale process. Everyone we dealt with was excellent: great communication, really efficient service, calm and friendly and knowledgeable.
Jonathan · 27 December 2024 · Michael Graham Hitchin
Agent replied · 10 January 2025
Thank you Jonathan, we really do appreciate your kind words. Best wishes for your new adventure.
★★★★★ 5/5
GoogleRating only, no written review.
Suzanne · 25 December 2024 · Michael Graham Aylesbury
★★★★★ 5/5
GoogleExcellent and pleasant service, informative at every stage of the transaction. I would recommend them completely.
Sandra · 15 December 2024 · Michael Graham Princes Risborough
★★★★★ 5/5
GoogleReally nice, really professional. Accommodated lots of extra requests from us, and clearly went above and beyond for their client who we were buying from!
George · 15 December 2024 · Michael Graham Princes Risborough
★★★★★ 5/5
GoogleThe team were fantastic from start to finish- will definitely use again as well as recommend
Paul · 1 December 2024 · Michael Graham London
★★★★★ 5/5
TrustpilotGreat estate agent in Notting Hill
‘As a seasoned property investor I've been working with Sophie Cavell-Taylor for a number of years, earlier this year she managed the purchase on Arundel Gardens for our family property portfolio, despite fierce competition from other estate agents trying to gazump the purchase. I consider Sophie as one of the most competent and knowledgeable agents in Notting Hill and I would recommend any serious house buyer or investor to work closely and directly with Sophie to get the right property secured against your requirements, regardless if it is a 1 or 10 million purchase.’ Paul
Paul · 26 November 2024 · Michael Graham Woburn Sands
★★★★★ 5/5
GoogleSold my house with Michael Graham. Very professional, friendly, and accommodating.
Harry · 26 November 2024 · Michael Graham Newport Pagnell
Agent replied · 25 May 2025
Thank you Harry for taking the time to write a review. We’re delighted to hear you’ve had a great experience with our team. Our goal is to do our upmost to assist our customers.
★★★★★ 5/5
GoogleGood people, hardworking and ready to help you out to buy property.
Z · 25 November 2024 · Michael Graham Aylesbury
★★★★★ 5/5
GoogleGreat experience with Michael Graham from start to finish. Gareth and Luke did a great job guiding us through the process of moving/selling house and kept us informed throughout the process. We can't thank them enough and wouldn't hesitate to recommend them.
Garry · 4 November 2024 · Michael Graham Buckingham
Agent replied · 10 November 2024
Hi Garry, thank you so much for taking the time to write your kind review. We are very pleased you have had a great experience with our team.
★★★★★ 5/5
GoogleWe recently purchased a property nearby to this estate agent, the majority of our deals were with Gareth who was very helpful and did everything he could to accommodate our requests, even though the sellers were a little awkward when it came to letting the estate agents do their job. Gareth has continued to provide help even after completion and is a credit to his team.
Michael · 27 October 2024 · Michael Graham Buckingham
Agent replied · 10 November 2024
Hi Michael. We are delighted to hear you had a great experience with our team, in particular Gareth. Out goal is to do our utmost to assist our customer and it is great to see this is reflected in your recent experience with Michael Graham.
★★★★★ 1/5
TrustpilotThey claim to be premium the service levels are rock bottom
I was personally an estate agent for 9 years and while admittedly it was a long time ago - there are basic principles that I feel an agent selling your property should do. The key one is communication and when I was manager I would speak to all buyers and sellers in my pipeline once a week while the sale was ongoing (or make the negotiators/sales be in contact). This is really the area in where this agent falls down. Moving house can be a truly tough and stressful time and the one thing that you would like when taking on an agent and committing a large sum of money to that they provide a service. Now to be fair, Micheal Graham sold my house quickly but to be frank it was a really nice family home in a very sought after area and this was never going to be a "hard sell". In October I came to realise that the last communication I had from the branch manager was the 15th July and it was a simple sentence of - Hi mate - I'll keep you updated. Since then I have then had to speak to the conveyancers myself most of the way through this process (and to give some context on why I feel compelled to write this review) the conveyancers are being paid £10,000 less than the agent! As far as I can see they have done most of the work within this sales process. I decided to write to the managing director and make him aware of the service levels I am receiving - note I am not asking for money off or a refund of money (as I know how hard it is to get this off an agent) but merely a cry to help me and also improve the work levels of the staff in the branch. Three days later I still haven't had a reply from him however now the manager asked me to call him for an update! I had to give a request to either email me back or ring me the next day as I didn't have time to take a call at the time he had contacted me. The reply was again a one liner to say that a completion date in November is being discussed. And that I should feel free to call if I want a chat with him or the salesman of my property. The response perceived by me once again was minimal and reactive rather than proactive.I am just incredibly sad that this agent has been used and therefore I feel rather than waste anymore time trying to redeem and get a service - I best put the effort into helping others avoid my misfortune! Ask the agent you intend to take on what is their process for not just selling the property but also how they will look after the sale as it goes through also. I am sure that there are plenty of success stories for this agent but in my humble opinion their standards are far below the fee that they charge and for me if I had had maybe 3 - 5 calls over the the last 3 months then I wouldn't probably have any issue and this review wouldn't be online. So if you are happy to have an agent take on your property, charge a lot of money and then sit back and wait for the sale to go through with the hard work being done by the conveyancers/solictors, without them doing any work (that I can see) or follow up with you as to where things are and what is outstanding etc then these guys are for you! Personally I have learned a lesson hence why I will only use agents like Elevation and Thomas Connolly from now on.
Simon · 18 October 2024 · Michael Graham Milton Keynes
Agent replied · 29 December 2024
Dear Simon,Thank you for your detailed feedback. We're truly sorry that we didn't meet your expectations, particularly regarding communication. We understand how stressful moving can be, and we regret that our service did not provide the support you needed.Your concerns about the lack of proactive updates and feeling the need to manage communication yourself have been noted. We're reviewing our communication protocols to ensure we deliver the premium service we promise.We appreciate your honesty and are committed to improving based on your feedback. If you’re open to further discussion, we’d be grateful for the opportunity to address your concerns directly.Kind regards,The Michael Graham Estate Agents Team
★★★★★ 5/5
GoogleRating only, no written review.
Mark · 16 October 2024 · Michael Graham Newport Pagnell
Agent replied · 16 June 2024
Thank you Mark for providing our team a 5* rating. We are pleased to hear of your positive selling experience with Michael Graham.
★★★★★ 5/5
GoogleRating only, no written review.
Cathy · 16 October 2024 · Michael Graham Newport Pagnell
Agent replied · 16 June 2024
Dear Cathy, Thank you for leaving us a 5* rating. We are delighted to hear of your recent positive experience.
★★★★★ 5/5
GoogleCatherine has been brilliant from the first veiwing to the completion of our forever home. She always kept us posted on any updates. Always answered any questions we had quickly and there was a lot.
Highly recomend
Big · 16 October 2024 · Michael Graham Newport Pagnell
Agent replied · 16 June 2024
Thank you for taking the time to write a 5* review. We are thrilled you've had a great experience with Catherine and the team. We all wish you many years of happiness in your forever home.
★★★★★ 5/5
GoogleI have just sold my home with Micheal Graham Newport Pagnell. My sincere thanks to Magda, Catherine, Gareth and the whole team. Communication, updates were excellent and everybody was always very helpful and friendly. Promises of call backs were always kept. The team went out of their way to make the sale as smooth as possible.
Kind regards
Paul
Paul · 16 October 2024 · Michael Graham Newport Pagnell
Agent replied · 16 June 2024
Dear Paul. Thank you for taking the time to write a review. Our goal is to do our upmost to assist our customers. It is great to see this reflected in your recent experience with Michael Graham.
★★★★★ 5/5
GoogleUsing Michael Graham in Newport Pagnell to sell our house was a great experience. From the valuation to the actual sale the service was exceptional. Magda kept us in the loop constantly and was always at the end of the phone for any queries or reassurance which was very much appreciated. All in all a first class experience.
Lesley · 16 October 2024 · Michael Graham Newport Pagnell
Agent replied · 16 June 2024
Dear Lesley, We are so pleased to hear that you received exceptional service from our team, especially Magda. Thank you for taking the time to write a 5* review.
★★★★★ 5/5
GoogleRating only, no written review.
Rbca · 16 October 2024 · Michael Graham Woburn Sands
Agent replied · 16 October 2026
Thank you Rebecca for leaving a 5* rating for us. The team are thrilled to hear that you've had a positive experience of selling your home with us.
★★★★★ 5/5
GoogleMichael Graham (New Pagnell office) team has been amazingly supportive during the purchase of our new property. The communication was very clear and we received timely updates. Thank you Catherine and the team.
VAARA · 16 October 2024 · Michael Graham Woburn Sands
Agent replied · 16 October 2026
Dear Hiva, We are so pleased to hear of the support, clear communication and timely updates you've received during your property purchase. Our goal is to do our upmost to assist our customers. Thank you for taking the time to write about your positive experience with us.
★★★★★ 5/5
GoogleThe service at Michael Graham is one of a kind. Very helpful and caring, a very good house agent with lovely staff. I have been with Jane and Magda for over 4 years now, they always reach out from time to time. Special!
Ian · 16 October 2024 · Michael Graham Woburn Sands
Agent replied · 16 October 2026
Dear Ian, Thank you for taking the time to leave a review. We're pleased to hear your experience with us was positive and that Jane and Magda assist you so effectively.
★★★★★ 5/5
GoogleRating only, no written review.
Kalkan · 16 October 2024 · Michael Graham Woburn Sands
Agent replied · 25 August 2024
Dear Kalkan, Thank you for leaving us a 5* review.
★★★★★ 5/5
GoogleAlways available for questions.
Bojana · 16 October 2024 · Michael Graham Woburn Sands
Agent replied · 25 August 2024
Dear Bojana, Thank you for taking the time to write a 5* review. We always strive to do our utmost to assist our customers.
★★★★★ 5/5
GoogleGood support on property sale!
Tamas · 16 October 2024 · Michael Graham Woburn Sands
Agent replied · 20 June 2024
Dear Tamas, Thank you for taking time to leave us a 5* review. We are thrilled that our team assisted you so effectively throughout the selling process.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
