McFarlane Sales & Lettings reviews in Swindon, Cricklade and Marlborough

★★★★★ 2/5

Google

As an ex tenant who has been fortunate enough to buy a home and escape the disgusting debacle that is renting in this day and age, the stress that this company has caused me and my family is second to none. I’ve had a very disappointing experience with this estate agent. They show little to no concern for their tenants, and although you can report issues, nothing ever gets resolved. It makes you wonder what the point of having an estate agent is if they can’t (or won’t) enforce solutions when a landlord refuses to address basic maintenance. Despite the property being poorly maintained by the landlord, the rent is increased extortionately, with no consideration for the condition of the home or the wellbeing of the tenant. Any time I raised concerns, I felt dismissed and treated as though I was an inconvenience. The agent consistently sided with the landlord, leaving me feeling unimportant and unsupported. As tenants, we looked after our home as best as we could but there is only so much we can do when the property is outdated and things get done as cheap as possibly by the landlord and therefore recurring issues happen because their own standard of maintenance is so poor. What’s the point in having inspections regularly when nothing ever seems to change Sadly the house we viewed as home has been tainted by the awful experience we had.

D · 22 December 2025 · McFarlane Sales & Lettings Swindon

★★★★★ 5/5

Google

Rating only, no written review.

Srinivasa · 16 December 2025 · McFarlane Sales & Lettings Swindon

★★★★★ 5/5

Google

We have recently used McFarlane to sell our house in Cricklade and they have been fantastic from start to finish. The team are highly experienced in their fields and have been excellent at keeping us informed and up to date with the sale / purchase progressions. We would certainly recommend them to anyone entering into the property sale and purchase process.

George · 16 December 2025 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Google

Thanks to Tim and the team for doing a fabulous job getting our house marketed and sold in no time. Would highly recommend. Professional, proactive and friendly.

Amanda · 16 December 2025 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Trustpilot

Cricklaide Office - Tim and Christina

Tim and Christina - Cricklaide Office - Fantastic... Really great support helping with sale of family property. Communication, advice and understanding was first class. Kept us in the loop every step of the way. Fully recommend.. Thank you Christina and Tim :-)

Customer · 16 December 2025 · McFarlane Sales & Lettings North Swindon

★★★★★ 5/5

Google

I can’t thank Natalie enough for all our help once McFarlanes sold our house! She went above and beyond, our sale and purchase was far from smooth and Natalie was there every step of the way!! Thank you Natalie :)

Abby · 15 December 2025 · McFarlane Sales & Lettings North Swindon

★★★★★ 5/5

Google

🌟 Excellent Service from Veron & Rachel, Highly Recommended! 🌟 I recently had the pleasure of meeting Veron from the sales team, and I must say he is truly exceptional at what he does. Veron is an incredibly energetic person who carries a very positive aura. His enthusiasm made us feel completely comfortable during the property viewing. He went the extra mile by helping us visualise how the home would look and feel for our family. I genuinely appreciate his efforts, professionalism, and the warmth he brings to his work. Wishing him all the very best in his career growth! I also want to extend my appreciation to Rachel, whom I’ve only spoken to over the phone but felt just as connected with. I had made a simple request to her to help find a home within our budget, and she consistently followed up to ensure everything was progressing well with our search. One day, she called to inform me about a property that hadn’t even hit the market yet, she believed it would be perfect for us. Before it was officially listed, she had already arranged a viewing for me. This level of dedication shows how seriously she takes her role and how well she cares for her clients. I wish Rachel a bright and successful future, keep shining and growing! I highly recommend working with both Veron and Rachel. Don’t miss the chance to do business with such committed and thoughtful professionals! 🌟🙌 Best regards Kash & Nadia

Kashely · 15 December 2025 · McFarlane Sales & Lettings North Swindon

★★★★★ 5/5

Google

Christina Hughes was excellent throughout the process of our sale and helped push our transaction through. Highly recommend. Carol and Derek Richardson.

Dawn · 30 November 2025 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Google

We have recently used Mcfarlane for the sale of our property in Cricklade, and from the outset they have been fantastic! Very efficient, understanding of our circumstances, and have done everything they can to meet our requirements. A special thank you to Christina Hughes, our sales progressor, who has been incredibly tenacious on our behalf, and is just the most lovely person to deal with!! Thank you Christina for all you’ve done for our super quick move!

Charlotte · 30 November 2025 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Trustpilot

5 Stars

We had the pleasure of Tracy Ockley looking after our file and she was incredibly helpful from start to finish, always quick to reply, and so approachable. She handled everything in our file with such care and professionalism, making the whole process feel smooth and stress free. We’re truly grateful for her support and would highly recommend her to anyone :)

Jenna · 26 November 2025 · McFarlane Sales & Lettings North Swindon

★★★★★ 5/5

Trustpilot

I viewed a property in Swindon

I viewed a property in Swindon. With a view to buy to let. Anita at Mcfarlane Estate Agents Old town Swindon. Was prompt,helpful and knowledgeable. I highly recommend Anita at Mcfarlane. Thank you. Maria

Maria · 25 November 2025 · McFarlane Sales & Lettings North Swindon

★★★★★ 5/5

Google

We were renting with them for I believe around 4 years in total throughout different properties. Especially the latest landlord was a total pain in the behind, but luckily we had Carla Doole as the property Manager, who was always professional, courteous, kind, and an effective weapon to get the Landlords to fix what they should be fixing. Always a pleasure to interact with her, and anyone would be lucky to have her be managing the property in my eyes. When it came to viewings on end of tenancy, appointments were made well in advance, with Emily handling most of the viewings. Props to her for being an all around pleasant person, and keeping things quick and efficient. Sadly there is only so much an Estate Agents can do, but they always did what they could. 9/10 times it'll be the landlord holding up things in my experience. It does still help to pester them though. :)

Stefan · 22 November 2025 · McFarlane Sales & Lettings Swindon

★★★★★ 5/5

Google

The team at McFarlane have been fantastic in supporting us on our house hunt. I recently sold my property and wished I had used this estate agent! The customer care, follow up call and support has been exceptional. The estate agent was professional during the viewing, informative and clearly knew their facts about the property. I won’t hesitate to use them for future house sales.

Tabitha · 20 November 2025 · McFarlane Sales & Lettings Swindon

★★★★★ 5/5

Google

Our very stressful and drawn out sales/purchase process (not McFarlanes fault) was greatly helped by Christina who kept us updated, chasing the other parties in the chain for information, at all times. Her friendly and positive approach was …

Enoch · 13 November 2025 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Google

Christina Hughes was a wonderful support to us during our house purchase in Cricklade. It was a very testing time for us when things weren't going to plan but Christina never gave up on us. …

Paul · 13 November 2025 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Google

Great lettings agent. Very professional service & quick turnaround in ensuring our tenancy application was processed to meet a tight timeframe. Thank you to Ollie and Emily.

Emma · 13 November 2025 · McFarlane Sales & Lettings Marlborough

★★★★★ 5/5

Google

Anita is superb, knowledgeable and thorough. She is friendly and welcoming and understood our requirements. Would highly recommend.

Susan · 31 October 2025 · McFarlane Sales & Lettings Swindon

★★★★★ 5/5

Google

I’ve been a BTL landlord for a number of years, with multiple properties in various locations, working with a range of letting agents. I can safely say that Carla and her team at McFarlane’s have been easily the most proactive helpful efficient and knowledgable letting agent I’ve worked with. From tenant sourcing, processing, checking in, property maintenance, issue management and check out through to dealing with the exiting tenant issues and even eviction where required, I have found Carla to be nothing short of amazing - nothing is too much trouble for her or the team and I have no hesitation in strongly recommending Carla and McFarlane’s for any letting needs. I won’t now go anywhere else…!

Mike · 20 October 2025 · McFarlane Sales & Lettings Swindon

★★★★★ 5/5

Trustpilot

Always had great service when having to…

Always had great service when having to speak to any of the staff at Mcfarlanes. Tracy in particular who steals with the after sales is extremely helpful and friendly. L she is a pleasure to deal with. Ty

Darren · 20 October 2025 · McFarlane Sales & Lettings North Swindon

★★★★★ 5/5

Trustpilot

Great experience with the whole…

Great experience with the whole lettings team, very supportive and helpful, especially our property manager Tracy, who has supported us with everything we needed.

Tanya · 17 October 2025 · McFarlane Sales & Lettings North Swindon

★★★★★ 5/5

Google

Very good and honest company, pleasure to deal with them

Alexandra · 15 October 2025 · McFarlane Sales & Lettings North Swindon

★★★★★ 5/5

Google

Buying a house is very stressful. Thankfully, the house we fell in love with was being marketed by McFarlane. McFarlane were there for us throughout our buying journey, especially Tom and Natalie. We were able to arrange to see the property on numerous occasions and answered any queries we had. They communicated with the sellers on our behalf and kept us updated on the progress regularly. They even communicated regularly with both ours and the sellers Solicitors to keep things moving along. If you are having trouble finding a Solicitor, mortgage broker or surveyor or you don’t know where to start McFarlane can recommend several companies suitable for your needs.

Penelope · 15 October 2025 · McFarlane Sales & Lettings North Swindon

★★★★★ 5/5

Google

We recently had to sell my mum’s property as she has gone into a care home. The staff at McFarlane in Cricklade were fabulous from our first meeting for valuation with Tim through all of the interactions with the office staff. We are …

Pamela · 13 October 2025 · McFarlane Sales & Lettings Cricklade

★★★★★ 5/5

Google

Rating only, no written review.

Tim · 13 October 2025 · McFarlane Sales & Lettings Cricklade