5/5
Rating only, no written review.

Trusted Agent profile
Verified
★★★★★
1,015 reviews across 4 offices and 3 platforms
McFarlane Sales & Lettings has four offices, in Swindon (two offices), Cricklade and Marlborough. Together they have 1,015 reviews on three platforms, rated 4.5 out of 5 overall.
926
Reviews on Google
All 4 offices
48
Reviews on View Agents
All 4 offices
41
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ...Read all 13 from sellers
Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ...Read all 6 from buyers
As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ...Read all 6 from landlords
My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ...Read all 11 from tenants
McFarlane Sales & Lettings's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
Paul spearheaded the sale of an elderly relatives £1m+ house - he was exceptional; knowledgeable, trustworthy, empathetic and insightful. The team that work with him were really good as well
Thank you Ian Very generous of you Kind regards Paul
5/5
This agency, Marlborough branch were excellent throughout the sale of my former family home. A particular shout out for Victoria, Ollie, Paul & Christina in Cricklade. I suppose it is always helpful to have a quick sale and one dealt with sensitivity. Thank you.
Thank you Robert. We wish you and your wife all the best It’s been a pleasure working with you Paul
5/5
I can compare two Sales Progressors, one for the sale and another for the purchase of our home. Natalie, who helped us purchase our present home, was ourstanding, keeping us informed, pressing for information from the sellers, and was an exemplar of what a sales progessor should be. The exact opposite of our experience of selling our former home nearly 100 miles away where the Sales Progressor changed three times in 6 months. Thank you Natalie, you are a very special Sales Progressor.
5/5
I have had a very positive experience with the estate agents as they were kind and understanding with my situation,first contact was with Tianah that was very professional and courteous then proceeded with Natalie that was involved in every single step of the way since she took over all the way to the end,cannot be thankful enough with the ladies that I will definitely visit them when my schedule allows me,I would highly recommend working with the above named (could be others too but haven’t dealt with someone else yet) for their involvement and kindness and friendly. Keep up ladies as you are a real asset to the company you are working for and you definitely deserve a praise. Thank you,again.
5/5
I had a viewing with Ollie last week, and what a friendly, polite and knowledgeable young man he is. He arrived early at the property, which is a huge bonus in itself, answered all my questions and was fabulous from start to finish. I didn’t feel rushed, which I have felt in the past with other Estate Agents, and he put me completely at ease. The communication before and after the viewing was spot on. I would absolutely recommend Ollie (and McFarlane’s) to deal with all your property requirements.
5/5
Fabulous help viewing some houses . Oille was very helpful and knowledgeable thanks
5/5
McFalane's was like a breath of fresh air when it came to selling a property on behalf of my partner. I would not hesitate to recommend them to friends and family. Christina and all the team were brilliant from start to finish.
5/5
I recently purchased a house from McFarlane and I have to commend them on their absolute professionalism and dedication to making the journey as painless as possible. Nothing was too much trouble for any members of the team. I'd like to give a big shout out to Christina who was my contact, she was a pleasure to speak with and made sure I was kept in the loop the whole way. She was very knowledgeable and made sure the legal process kept moving at pace. I would thoroughly recommend McFarlane to anyone thinking of buying or selling a property their service is second to none.
5/5
We had an amazing experience with Christina at McFarlane Cricklade. From start to finish, she handled everything with so much professionalism, care, and attention to detail.Being in a property chain can be incredibly stressful, and there were definitely days when it felt totally overwhelming. At one point, the chain was completely stalled, but Christina intervened and completely turned things around. She was in constant touch with the solicitors and the other estate agents, and I truly believe it was because of her relentless involvement and persistence that the chain finally progressed. Christina was there every step of the way with regular updates, a calm attitude, and the determination to keep things moving. Her push and support made all the difference.She communicated brilliantly, chased everyone she needed to, and always made us feel like a priority. McFarlane is lucky to have her on the team. Thank you so much, Christina!
5/5
I had a really great experience working with Rachel, Christina, Oliver, and the rest of the McFarlane sales team. Rachel was amazing during the viewings, warm and always helpful and happy to answer any questions we had, and she handled the price negotiations perfectly to make the final sale completely smooth. Speaking to Christina was always a pleasure. She made sure that the chain kept progressing and delivered brilliantly. When we wanted to head back to the property, Oliver was incredibly accommodating and sorted out the extra viewings without any hassle. The whole team kept us updated the entire time. I highly recommend them to anyone buying a home!
5/5
We had a fantastic experience working with the team at McFarlane Sales & Lettings in Cricklade, and we cannot recommend them highly enough.A special mention must go to Christina Hughes, who was absolutely incredible throughout the entire process. No matter how busy things got, Christina always went above and beyond to do everything she possibly could for us. She always picked up the phone, answered every question, and was a constant source of support.What truly set her apart was her proactive approach to managing the transaction. She was constantly chasing down the chain, keeping everyone on track, and ensuring things kept moving forward smoothly. Her dedication and communication completely took the stress out of the move.If you are looking for an estate agent that genuinely cares and delivers results, look no further than McFarlane in Cricklade. Thank you, Christina!
5/5
Rating only, no written review.
Thank you Lottie Very kind of you Paul
5/5
Really impressed with McFarlane Property from a buyer perspective. Arranged to view a property at relatively short notice with no issue. We met Ollie who was very professional and knowledgeable. He answered all of our questions and gave us time to view the property without any pressure. Fingers crossed for an offer on our property so we can potentially progress the viewing further.
Thank you Carrie Very kind of you Ollie is an excellent ambassador for our business
4/5
I purchased my house through McFarlane, Tianah was great during the initial viewings and Natalie was fantastic throughout the process at keeping me informed and chasing the solicitor/ relevant parties. Only downside was the time taken of 6 months from the offer being accepted to getting the keys. The bottle of Prosecco upon collecting the keys was a nice touch too!
5/5
Good communication throughout the sale process.
5/5
What an amazing team! Natalie was outstanding. Really diligent and managing all other parties on our behalf. Our buyers commented on how great McFarlane’s were, really put in the hard work and shone well above their own estate agents. Highly recommend McFarlane, personal service from a local expert who really cares for you.
5/5
We had Natalie help us with the sale of our house, she was great, always kept us in the loop and made the process as smooth as possible.
1/5
Rating only, no written review.
5/5
I recently sold my house with McFarlanes and wanted to say a big thank you to Christina my sales progressor,She was a joy to deal with. Very professional always keeping me updated and with a great positive attitude during stressful time. I was very impressed with the way she gave the solicitors space to do there job but when needed give them a little nudge to keep the sale moving forward. My solicitor even commented how professional she is! Thanks again! Chris (Ben)
5/5
Selling our property has been a long and at times stressful process, a difficult chain with one problem after another at the bottom end. But from start to finish, McFarland were brilliant. We got a great, competitive rate, the property was marketed effectively, and we found a buyer quickly. Oliver and Tim were excellent throughout, but I have to give a special mention to Christina, who was simply outstanding in the final stages. She worked tirelessly to keep the chain moving, stayed on top of every issue, chased relentlessly, and kept us informed every step of the way. I genuinely don't think we'd have got this over the line without her. If you want an agent who will fight for you from start to finish, McFarland are the ones to call. Highly recommended, and thank you again.
5/5
I recently had an experience with Mcfarlane Property and would highly recommend their services. The entire process was handled professionally, efficiently and with great attention to details A special mention goes to Christiana Hughes, who was outstanding throughout. She was friendly. knowledgeable and always available to answer questions and provide updates. Her communication was clear and prompt. Christiana's dedication to customer service and willingness to go the extra mile truly stand out. Thanks to her support and professionalism, everything went smoothly from start to finish I would not hesitate to use Mcfarlane Property again in the future and would recommend them to anyone looking for a reliable and professional estate agency
5/5
What fantastic service we have had from Christina Hughes. Always helpful, nothing is too much trouble for her. She is quick to respond to phone calls and emails and always has a smile. Thank you so much x
5/5
I have recently completed on the sale of my property with McFarlanes marlborough. I just wanted to say a big thank you to Victory and Ollie for there professional and friendly attitude during the sale of my property. Always keeping me updated and informed during the whole selling process. Thanks again! Chris (Ben)
Thank you Chris for your kind words these will be passed on Thanks Paul
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Swindon has the most, with 483 reviews rated 4.1 out of 5, followed by Cricklade with 300.
The four McFarlane Sales & Lettings offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, Andy wrote: "I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ..."
6 reviews from buyers, rated 4.7 out of 5 on average. For example, Amanda wrote: "Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ..."
6 reviews from landlords, rated 4.2 out of 5 on average. For example, Sophie wrote: "As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ..."
11 reviews from tenants, rated 4.6 out of 5 on average. For example, Bent wrote: "My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ..."
Yes. In The Trusted Agent 2026 awards: McFarlane Sales & Lettings, Cricklade won Trusted Agent.