Trusted Agent profile
Verified
★★★★★
1,050 reviews across 4 offices and 3 platforms
McFarlane Sales & Lettings has four offices, in Swindon (two offices), Cricklade and Marlborough. Together they have 1,050 reviews on three platforms, rated 4.5 out of 5 overall.
961
Reviews on Google
All 4 offices
48
Reviews on The Trusted Agent
All 4 offices
41
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ...Read all 13 from sellers
Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ...Read all 6 from buyers
As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ...Read all 6 from landlords
My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ...Read all 11 from tenants
McFarlane Sales & Lettings's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI felt that excellent service was provided and I would definitely recommend to friends and family.
We appreciate your kind words and are thrilled to hear that you had a positive experience with us. Thank you for recommending us to others. If you ever need assistance in the future, please don't hesitate to reach out to us at 01793 611841.
5/5
GoogleAmazing experience today with Anita at McFarlane Property. Pleasure to deal with and she went above and beyond to answer all our questions about the property despite a very hectic Saturday schedule. If only more estate agents were like this.
Thank you for your 5* review Emma, I will make sure your comments are passed across to Anita.
5/5
GoogleTianah has been very helpful in getting me to this point responded quickly at all times well appreciated,
Thank you for your 5* review Antoine, I will make sure your comments are passed across to Tianah.
5/5
GoogleChristina Hughes McFarlane Estate Agent is an amazing person and I would love to recommend my family and friends to go through her to buy property...
Thank you for your lovely review Tina.
5/5
GoogleBest estate agents in Swindon by far.Anita and team friendly and professional will never use another Estate Agent again!!
Thank you for taking the time to leave us a review Matthew.
5/5
GoogleFantastic, organised, and professional
Thank you for your 5* review Akanmu.
5/5
GoogleThey were one of the only agency who regularly sent us properties in our criteria by mail, and we are greatly helpful for it ! Very professional, recommended :)
Thank you for your review Morel.
5/5
GoogleI had an amazing experience with the agency! Very pleased with their excellent service. The property is well-maintained, and they promptly addressed any issues that arose. Highly recommend!
Thank you for your review Liya, we are so please to hear you had such a positive experience.
5/5
GoogleAnita at McFarlane (Old Town, Swindon) was very professional and supportive in my search for a new home. I would definitely use them again and would recommend them.
Thank you for taking the time to leave us a review Chris, I will make sure you comments are passed across to Anita.
1/5
GoogleRating only, no written review.
Hi Amy, we feel your 1* review is very unfair. The boiler repair you reported was not able to be resolved the same day due to your call being made out of hours and also because parts needed ordering. I can see the repair was completed within 2 working days of your reporting the issue.
5/5
GoogleI had a 10/10 experience with Mcfarlanes letting agency. They are both professional and patient during the whole process.
Thank you for your review Simon, I will make sure your comments are passed across to our lettings team.
5/5
GoogleI would like to thank Anita at McFarlanes for all the help she has given me during my recent search for a new property. She has worked tirelessly to find me the right new home, providing me with …
Thank your for your 5* review Ray.
5/5
GoogleAnita has been amazing! Always keeping me updated and talking to everyone for me to make sure everyone was on the same page
Thank you for your lovely review Mariana.
5/5
GoogleRecently rented a property with McFarlanes and the whole experience was made a whole lot easier due to the wonderful estate agents who had worked with me. Tom and Marianne were very polite and professional and made the whole experience a …
Thank you for your 5* review Jaydon, I will make sure your comments are passed across to Tom & Marianne.
5/5
GoogleWe lived in a property managed by McFarlane for 18 months and had a very positive experience. Our property manager Jacqueline was amazing. She quickly dealt with any issues we had with the property, the quarterly flat viewings made sure …
Thank you for taking the time to leave us a review Joseph. We are really pleased to hear of your positive experience and will be sure to pass your feedback across to Jacqueline :)
5/5
GoogleMarianne was absolutely amazing from start to finish! Any queries we had, she responded super quick and efficiently. Renting a property was something I was quite scared about but honestly going via McFarlanes has been nothing short of amazing. Our home is perfect and I know we will be well looked after❤️
Thank you for your lovely review Leah, we hope you are both settled into your new home.
5/5
GoogleThank you McFarlane’s for all your help with my new rental. Anita has been absolutely brilliant, from the original viewing right through to when I collected the keys on move in day. She is always very prompt and …
Thank you for your glowing review Andrew, I will make sure your comments are passed across to Anita.
5/5
GoogleHi McFarlane, I would like to take the time to thank you all so much for the continued support & Assistance you have given me towards moving in to my new rental, …
Thank you for taking the time to leave us such a lovely review Shaun :)
5/5
GoogleThis was my first property purchase and I've learnt so much along the way. This includes the difference it makes to have the right people helping. Christina was brilliant. She stayed in touch with all aspects of the purchase, explained things I didn't fully understand, kept me informed of progress and let me know when to chase my solicitors to move the purchase along. Thank you for all your help Christina, your professional but easy-going approach made a big difference. I can happily recommend Christina and the whole team at McFarlane.
Hi James, thank you very much for your kind words. We really do appreciate you taking the time to write a review. I will certainly pass on your comments to Christina and Cricklade sales team. I hope you are getting settled in to your new home. Best wishes.
5/5
GoogleMcfarlane is very professional & helpful agent company I have never had this good experience. This is the first time I purchase property in UK. I really find the right estate agent - Mcfarlane. I absolutely will recommend Mcfarlane to my friends.
Dear Joe, thank you for the lovely review. I am pleased that you are happy with the service we offered and thank you for your recommendation.
5/5
GoogleExcellent service from the whole team enabled a successful sale of the family house. Jo Costin oiled the wheels of the process as a great facilitator between all parties.
Steve, thank you very much for the 5 star review, it really is appreciated.
5/5
GoogleMy thanks to all at McFarlane. Tim thank you for all your help throughout the prolonged process. But Christina you were a marvel - when you needed to you nudged, you cajoled and you pushed to get all parties moving along and you did it all professionally and all with a sense of fun and a lot of laughter. This purchase was far from simple in many ways but you made the difficult bits a lot easier to work through. I'm very happy to recommend McFarlane - Keep up the great work.
Dear Allan, thank you very much for such a lovely review and the positive recommendation. We certainly wish you all the very best for the future.
5/5
GoogleThank you Christina for being so incredibly helpful in completing the purchase of our new home under very difficult circumstances. It wouldn’t have happened without your perseverance. Andrew and Julie Formoy
Dear Andrew & Julie, thank you so much for your kind words. I do wish the both of you the very best for the future in your new home.
5/5
GoogleAmazing service from McFarlane, especially from Christina who was fantastic! She went above and beyond and she was the reason why the chain managed to stay together. It wasn’t helped by another agent, I won’t say the name but give a clue, RJ, who had 5 properties in the chain and genuinely didn’t have a clue or even seem to care. It was McFarlane who chased every solicitor and property and made the move happen for 11 purchasers, we can’t thank you enough! Rob & Amy
Dear Rob and Amy, thank you for your lovely review. It was our pleasure to look after you and we certainly wish you both the very best for the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Swindon has the most, with 500 reviews rated 4.1 out of 5, followed by Cricklade with 313.
The four McFarlane Sales & Lettings offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, Andy wrote: "I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ..."
6 reviews from buyers, rated 4.7 out of 5 on average. For example, Amanda wrote: "Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ..."
6 reviews from landlords, rated 4.2 out of 5 on average. For example, Sophie wrote: "As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ..."
11 reviews from tenants, rated 4.6 out of 5 on average. For example, Bent wrote: "My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ..."
Yes. In The Trusted Agent 2026 awards: McFarlane Sales & Lettings, Cricklade won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
