Trusted Agent profile
Verified
★★★★★
1,015 reviews across 4 offices and 3 platforms
McFarlane Sales & Lettings has four offices, in Swindon (two offices), Cricklade and Marlborough. Together they have 1,015 reviews on three platforms, rated 4.5 out of 5 overall.
926
Reviews on Google
All 4 offices
48
Reviews on View Agents
All 4 offices
41
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ...Read all 13 from sellers
Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ...Read all 6 from buyers
As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ...Read all 6 from landlords
My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ...Read all 11 from tenants
McFarlane Sales & Lettings's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleTheresa, we just want to say a heartfelt thank you for being such a lovely letting agent. You’ve always responded promptly to any queries we’ve had over the past seven years, and we’ve truly appreciated your support. We’ve been so happy here and have created some wonderful memories. Thank you!
Dear Steve, thank you so much for your lovely review. I am so pleased you have enjoyed your time in your home. We wish you all the very best for the future.
5/5
GoogleI have had such a positive experience with Tianah and Macfarlane. Great communication, quick responses and supportive when needing certain paperwork from me. I’ve now been passed on to Jo, the sales progressor, who explained she would touch base with me every two weeks. Great to know that support is there. I really recommend.
Good morning Sharon, thank you so much for your kind review it really is appreciated. I wish you the very best with your move.
5/5
GoogleI was looking at purchasing a new build property and used the developers assisted purchase programme to sell my existing property. Mcfarlane were selected as the agents and Laura/Tianah came out to take photos etc and my property was on the market within days. I eventually decided to withdraw from the transaction but the service received from Laura/Tianah was really good and I would not hesitate to use them if I do decide to sell in the future.
We're delighted to hear about your positive experience with Laura and Tianah at McFarlane Sales & Lettings. Thank you for sharing your feedback!
5/5
GoogleIt was wondfull meeting Anita very good communication patient and open to give information kind and friendly any one meet her would be pleased to meet her I strongly give her 5 🌟 🤩 …
Hi Nargis, thank you so much for your lovely 5* review. Anita is a real asset and we really appreciate you taking the time to post this review. Thank you
5/5
GoogleOngoing relationship with McFarlane's to find tenants for our property over the last few years. Professional, trustworthy, very helpful and understanding - in contrast to the last company we used ! (a well known competitor)
Thank you for your lovely review Pete. It was great to work with you again and we wish you the best of luck with your new tenants. Please don't hesitate to get back in touch if we can offer any help or assistance in the future.
5/5
GoogleI'm a Landlord with McFarlane and have been dealing with Emily Costin lately while renewing a tenancy. She's been absolutely brilliant throughout. Very responsive and thorough and I'd recommend her and the team highly.
Hi Sharon, thank you so much for your 5* Review. It really does mean a great deal and we appreciate you taking the time to write this. Best wishes.
5/5
GoogleA huge thank you to Victoria in the Marlborough office for all her support and help finding our new home. From our first meeting when we popped into the office, we have been really impressed with Victoria's communication and updates. She went above and beyond at our viewings with her patience and friendly advice about the property market and facilities in the Marlborough area. Victoria has made the daunting prospect of relocating and finding a new home much easier for us. Thank you.
Hi Katie, Thank you so much for your lovely review. It really does mean a great deal to us to have such wonderful feedback. Wishing you all the very best.
5/5
TrustpilotGreat service
I was looking at purchasing a new build property and used the developers assisted purchase programme to sell my existing property. Mcfarlane were selected as the agents and they promptly came out to take photos etc and my property was on the market within days. I eventually decided to withdraw from the transaction but the service received from Mcfarlane was really good and I would not hesitate to use them if I do decide to sell in the future.
5/5
TrustpilotMcFarlane Estate Agents are QUALITY
McFarlane Estate Agents are QUALITY, they are the best Estate Agent I've ever dealt with, Jacqueline Marchant-Currie especially. She is extremely professional, knowledgeable, efficient and supportive, nothing is too much trouble. Jacqueline provided significant support to me during an extremely long, stressful, complicated situation with a tenant. When I requested something she sent it to me almost instantly and she accompanied me whenever I asked her. Her commitment to clients is always above and beyond. The whole team are professional, efficient and friendly. As soon as you walk in the door you are greeted with a smile and very much a "can do" attitude. Communication is key and they keep you in the loop throughout the process - I absolutely cannot fault them.
5/5
GoogleThe team at McFarlane have been brilliant! Always quick to respond and incredibly helpful. Highly recommend them.
Hi Cailey, thank you so much for your glowing review. It really is appreciated.
5/5
GoogleFrom the 1st meeting we found the team very customer centric and professional. We had a difficult situation to manage whilst selling and Victoria has been very concise & clear with her communication. She handled the sale process extremely well and went beyond my expectations. The new portal worked very well (and very useful) once a few teething problems were resolved.
Hi David, Thank you so much for your kind review. We really do appreciate you taking the time and effort to post this and it does mean a great deal to us. Wishing you all the very best for the future.
5/5
GoogleThe team have gone above and beyond with the sale of my father’s house. When it proved difficult to get a gardener around Christmas the team stepped in to find someone and also arranged for them to visit. The sale process has been very efficient.
Hi Ed, thank you so much for your lovely review. Best wishes.
5/5
GoogleVikki was a breath of fresh air after dealing with other agents very very good at her job and makes things happen as they should you can ask no more
Dear Stephen, thank you so much for your lovely review. It really is appreciated. Best wishes.
5/5
GoogleHello And Thank-You Victoria for showing me around the house I have recently put an offer in and been accepted , Victoria (Marlbouragh office )helped me allot from McFarlane I found Victoria very polite cheerful and very honest and also very helpful with information on the surrounding area it was a very good experience for my first house purchase Thank you again Lorraine
Hi Lorraine, thank you so much for your 5* review. I am very pleased that Victoria was able to look after you. We wish you all the very best for the future.
5/5
GoogleI purchased my first property with Mcfarlanes and Christina in particular was most helpful. Christina the sales progresser (more like professor) did a great job at keeping me informed and on track with the buying process. Given i was a first time buyer, she made sure i understood the process and was prompt with feedback and queries but also being patient with me whilst i navigated through the new and unfamiliar process. She was also brilliant at following up and chasing solicitors which meant i was able to move into the property in a matter of weeks. If you want the sales of your property to move quickly and promptly, Christina is your woman as she doesn’t hang about!
5/5
TrustpilotMacfarlane property’s
Hello I viewed a property to buy with Victoria who works in Marlbouragh at Macfarlane property’s , Victoria was very cheerful and professional thru - out viewing of the property , Victoria was very honest and knowledgeable about the property and the surrounding area which has lead me to make a offer and buy the property thank -you Victoria. A credit to her Team.
5/5
GoogleFabulous service from McFarlanes, once we had an offer accepted it was full steam ahead with Christina doing her up most to get the process pushed through as quickly as possible and keeping us up to date along the way.
5/5
GoogleI have just moved house with McFarlane, Rachel was really kind and I appreciated her empathy with making the right decision and the start. Christina really kept me up to date with everything during a quite stressful time so close to Christmas. The whole team at McFarlane have been really helpful and supportive. Thanks for all your hard work, I do not know how you do!
5/5
GoogleI just purchased my first property and had a great experience with McFarlane, Christina in particular was extremely helpful. She was great at keeping me informed, always friendly and positive and was key in pushing the solicitors to ensure we completed before Christmas.
Hi Sam, Thank you so much for your kind words. It truly is appreciated. Have a wonderful Christmas and best wishes for the future.
5/5
GooglePriceless. Christina is the right blend of tenacious, kind, but firm. 😁♥️ …
5/5
GoogleWe have enjoyed great service from McFarlane, from the valuation and sale agreed stages right through to exchange of contracts today. I'm particularly grateful to Christina Hughes, the sales progressor, who has been excellent from start to finish.
5/5
GoogleChristine was fantastic and supported me throughout the sale. She kept in contact and managed to keep the sale on track though a sticky sale
Hi Steve, Thank you so much for your 5 star review. It really is appreciated.
5/5
GoogleOliver Kerry We wish to commend Oliver Kerry for his help and assistance throughout our enquiries re-recent potential purchase of a new property. Oliver was pleasant, efficient and demonstrated a 'never too much trouble' attitude throughout and was always willing to go the extra mile to respond to a questions and issues. McFarlane's have a valued 'asset' in Oliver and one who will go a long way in our opinion. Many thanks Oliver, it was a pleasure to meet you. Best wishes for your career going forward. Bob & Pam Johnson
Dear Bob & Pam, thank you so much for your lovely review. Oliver has only been with us a few months so this is great to hear and i will certainly pass this on to him. Best wishes.
5/5
GoogleAn amazing Estate Agents that have been there every step of the way to help and support this house sale, a big thank you specifically to Christine from Cricklade Office, you have gone above and beyond your job role! Thank you all again.
Dear Sarah, thank you so much for your lovely review. Best wishes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Swindon has the most, with 483 reviews rated 4.1 out of 5, followed by Cricklade with 300.
The four McFarlane Sales & Lettings offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, Andy wrote: "I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ..."
6 reviews from buyers, rated 4.7 out of 5 on average. For example, Amanda wrote: "Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ..."
6 reviews from landlords, rated 4.2 out of 5 on average. For example, Sophie wrote: "As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ..."
11 reviews from tenants, rated 4.6 out of 5 on average. For example, Bent wrote: "My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ..."
Yes. In The Trusted Agent 2026 awards: McFarlane Sales & Lettings, Cricklade won Trusted Agent.
