Trusted Agent profile · Hertfordshire
Verified
★★★★★
581 reviews across 3 offices and 4 platforms
Mather Marshall has three offices, in Stevenage, Hatfield and Knebworth (Hertfordshire). Together they have 581 reviews on four platforms, rated 4.5 out of 5 overall.
418
Reviews on Google
All 3 offices
31
Reviews on Facebook
All 3 offices
129
Reviews on View Agents
All 3 offices
3
Reviews on Trustpilot
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Darren is The Best Estate Agent in Knebworth!! he sold our house in a week to the second person that viewed it, the marketing was spot on and a cut above the ...Read all 45 from sellers
We recently purchased a house and Darren went above and beyond to help us during this time. Open honest communication in a timely manner with regular updates as ...Read all 38 from buyers
Adrian would particularly like to recommend John White (front of house) for a permanent full time position!Read all 2 from landlords
I have been looking for a property and been shocked by the awful 'beside' manner of some of the letting agents. Thankfully after finding a property I liked ...Read all 3 from tenants
Mather Marshall's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleDanielle and Liam at Mather Marshalls helped me tons when I was finding an apartment for sale. I was kept in the loop throughout and they answered all my questions on short notice. They also let me view the property repeatedly, again on quite short notice. Thanks again!
Hi Chad Thank you for your kind words, we always strive to be as helpful as possible to make what is a stressful time as easy as we can Regards Paul Mather
5/5
GoogleA fantastic service from all at Mather Marshall but a huge thanks to Danielle in particular. In a move which had dragged on for months, Danielle was a star. Communication was excellent, and we always knew she was doing everything she could to get our move over the line. Thanks again!
Thank you for your comments Mark Dani is a huge asset to Mather Estates and messages such as yours help reinforce how important she is to us as a compnay. All the best Paul Mather
5/5
GoogleDarren went above and beyond to help me buy as a first time buyer buy from Mather Marshall clients. The process was dragging so Darren stepped in. Excellent communication and support.
5/5
GoogleThe service provided in the lettings department was extremely professional, knowledgeable and I found they always went the extra mile in helping me through the more difficult aspects of letting. All the female staff have excellent people skills and in addition had a good sense of humor. I would like to thank Athia for going out of her way and helping me throughout the entire process from referencing right up to moving in !
Hi Robert, Thank you very much for your kind words- the team really appreciate it and wish you all the best with your tenancy. Speak Soon.
5/5
GoogleI recently let my house through Mather Marshall Stevenage. Hayley was superb . She kept me informed by phone and e mail every step of the way. I’ve been letting for 10 years and this was by far the best level of service I’ve received. Well done Hayley
Hi Stuart, thank you for the wonderful review and comments about our lovely Hayley! All the best!
5/5
GoogleRating only, no written review.
Thank you for our 5 star review
5/5
GoogleDanielle really helped us in buying our next property, Really helpful and a wealth of knowledge. Jason
Thanks Jason, can't wait to see what you do with the house!
5/5
GoogleReally pleased with the whole serviced provided by the team through the sale of the house, they was on the ball with updates through out, always willing to dk what they could plus more for their customers and even a courtesy check in after sale, which i thought showed they are customer care focused. A big thank you to liam and Danielle who made thr difference. Highly recommend.
Thank you so much for the feedback!
5/5
GoogleDanielle and Liam have been fantastic throughout our purchase of our property, from our first viewing to completion they have kept us updated. Very professional team who were only ever a phone call away.
Hi Clare, thank you so much! Keep us updated with the work you do!
5/5
GoogleI received an amazing service from Mather Marshall estate agents. The sales team are brilliant and kept me in the loop throughout the whole process of our house sale. Both Liam and Danielle from the sales team are amazing. Great with communication. I will definitely use their services again.
Thank you Frankie! Wishing you all the best with the future!
5/5
GoogleMather Marshall provides comprehensive property management, giving us the landlord peace of mind that all matters with our property are taken care of with speed, efficiency, and all for a pre-agreed price - highly recommended!
Many thanks for your review. We are pleased to have had provided you with a service you have been happy with for so many years.
5/5
GoogleWe have rented with Mather Marshall for almost 2 years. Always responsible and ready to help, specially Daisy whom is always patient , professional and helpful. fixing home issues are always fast and with high quality
Thank you so much for your kind words. It means a lot to us to hear we are making people happy and delivering a great service.
1/5
GoogleAll good with them till you end up your contract with them and after you can't find them on the phone, and they are not doing their part. I would not use them ever again
Hi Remus, We are sorry to see a negative review after being a tenant with us for many years. Our Lettings Manager has outlined to you that as you have disputed your deposit return despite attempts to come to a mutual agreement, all correspondence is now with the DPS (Deposit Protection Service) as they are handling your claim. We wish you the best in the future.
5/5
GoogleI have recently purchased a retirement apartment for my mum and Danielle provided a very professional services. She let us view the apartment on a number of occasions and was very helpful throughout the process. I wanted to complete the purchase as quickly as possible and she could not do enough to assist with this. Thank You Danielle.
Hi Nick, your review is much appreciated and just glad we could get your mum settled as soon as possible!
5/5
GoogleBrilliant place for your pets , well looked after overlooking fields , lovely caring staff, well priced
4/5
GoogleWe bought a property via a Mather Marshall a sale which turned out to be a difficult purchase, however, Darren dealt with a the situation perfectly until the purchase was completed. Responsive to my every email Thank you
5/5
GoogleI cannot thank Darren enough for the support and assistance he provided us in purchasing our forever home. Darren worked non stop to ensure we were able to move into our new house, he went above on beyond what was expected of him and without his support we would not be in our dream home. I cannot recommend him and his team enough, I wouldn't sell a house through anyone else going forward. Great communication in a timely manner, open honest conversations and a true delight to work with. We will forever be appreciative of the support we received at what can be a very stressful time but made so much easier for all the support and help provided. Thanks Darren
5/5
GoogleCould not fault Mather Marshall, Liam and Danielle have been fantastic throughout the whole process of us buying our house! Highly recommend!
Thank you so much Christina! We have been so excited for you and are so happy that you can now begin making it a home!
5/5
GoogleReally impressed with the service and staff at Mather Marshall. They helped us throughout the entire process from the beginning to the end! A soecial thanks to Athia, the lettings manager who made the process easy and hassle free for us, would certainly recommend to others.
Many thanks Allan!
1/5
GoogleAfter 8 years of being a tenant. Would I recommend them? No.NegativeResponsiveness, Professionalism
Good Afternoon, Please refer to our response on the review your partner left us. It was determined by your partner that our business does not warrant such a low review and we would appreciate that you also delete yours. Kind regards, Danielle
5/5
GoogleThanks Liam and Danielle for all your support and advice during the sale process. Highly recommended 👌PositiveResponsiveness, Professionalism, Value
We really appreciate the kind words (and the chocolates!) Thank you Anca!
5/5
GoogleThank you to Liam and Danielle for helping me sell my house and downsizing. They supported me all the way through. I recommend them 🌟🌟🌟🌟🌟PositiveResponsiveness, Quality, Professionalism
Hello Sue, Thank you very much for the recommendation! We are just glad that we were able to sell your house and find you a new home! We wish you all the best! Kind regards, Danielle
5/5
GoogleI have purchased and sold through Mather Marshall over the past couple of years and could not fault the friendliness and punctuality of their service. Would recommend just to highly in the Stevenage and surrounding areas.PositiveResponsiveness, Quality, Professionalism
Thank you Edward! We hope you are settling in to your new home!
5/5
GoogleSuper friendly and professionals Liam and Danielle dealt with our purchase from the viewing until the end, it was a very personable experience and they were always on hand to chase bits up for us and help clarify details we weren’t sure of as this was our first time buying. Would absolutely recommend themPositiveResponsiveness, Quality, Professionalism
Hi Jade, we really appreciate your kind words and are happy that we could help! Moving home can be stressful enough, especially when purchasing your first ever home! We hope that you are both really happy there. Kind regards, Danielle
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stevenage has the most, with 307 reviews rated 4.3 out of 5, followed by Hatfield with 148.
45 reviews from sellers, rated 4.9 out of 5 on average. For example, Mark wrote: "Darren is The Best Estate Agent in Knebworth!! he sold our house in a week to the second person that viewed it, the marketing was spot on and a cut above the ..."
38 reviews from buyers, rated 4.9 out of 5 on average. For example, Joanne wrote: "We recently purchased a house and Darren went above and beyond to help us during this time. Open honest communication in a timely manner with regular updates as ..."
3 reviews from tenants, rated 3.7 out of 5 on average. For example, Megan wrote: "I have been looking for a property and been shocked by the awful 'beside' manner of some of the letting agents. Thankfully after finding a property I liked ..."
